SMG (Service Management Group)

SMG is a customer experience management firm that combines technology and services to collect, analyze, and act on customer and employee feedback.

Is this your company?

Email: info@smg.com

Phone: +1 816-221-3400

Web: https://www.smg.com/

products

• SMG Financial Services Platform
  Comprehensive CX platform with insurance-specific feedback collection, analytics, and action planning tools. Includes digital, contact center, and in-person feedback channels with real-time alerts and case management. Features insurance benchmarking and specialized modules for claims experience and agent interactions.