Medallia

Medallia is a customer experience management company that captures customer feedback across digital, voice, video, and social channels to enhance the customer experience.

Is this your company?

Email: info@medallia.com

Phone: +1 650-321-3000

Web: https://www.medallia.com/

products

• Medallia Experience Cloud for Insurance
  End-to-end customer experience platform tailored for insurance providers with real-time feedback collection, AI-powered text analytics, role-based dashboards, and automated alerting for service recovery. Features include claims experience tracking, renewal journey mapping, and agent performance monitoring.