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SMAX (Service Management Automation X) from Micro Focus (OpenText)
AI-driven, cloud-based ITSM platform supporting ITIL best practices, automated ticketing, change and incident management, analytics, and regulatory support for regulated industries including finance and brokerages.
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Product analysis by function
IT Service Management Solutions for IT and Infrastructure
Systems for managing IT service requests, incidents, problems, and changes across the organization, often following ITIL or other service management frameworks.
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