Cisco Unified Customer Voice Portal (CVP) from Cisco Systems

Comprehensive IVR and voice self-service solution for insurance call centers, providing intelligent call routing, automated claims handling, PCI-compliant payment processing, and integration with back-end insurance systems.

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Interactive Voice Response (IVR) Systems for Customer Service

Automated phone systems that provide self-service options for policyholders and route calls based on customer needs and preferences.
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