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Voicent IVR Studio from Voicent

Customizable IVR solution for insurance companies with visual call flow designer, automated policy information and claims status checks, payment processing, appointment scheduling, integration with CRM systems, and detailed call analytics.

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Product analysis by function

Interactive Voice Response (IVR) Systems for Customer Service

Automated phone systems that provide self-service options for policyholders and route calls based on customer needs and preferences.
More Interactive Voice Response (IVR) Systems More Customer Service ...


Core Call Routing and Management    
(3 Yes /3 Known /14 Possible features)

Self-Service Functionalities    
(3 Yes /3 Known /12 Possible features)

Integration and Interoperability    
(6 Yes /6 Known /10 Possible features)

Speech and Language Capabilities    
(4 Yes /4 Known /10 Possible features)

Security and Compliance    
(0 Yes /0 Known /10 Possible features)

Reporting and Analytics    
(2 Yes /2 Known /11 Possible features)

Scalability and Reliability    
(0 Yes /0 Known /10 Possible features)

User Experience and Customization    
(1 Yes /1 Known /10 Possible features)

Administration and Configuration    
(1 Yes /1 Known /10 Possible features)

Vendor Support and Service    
(2 Yes /2 Known /10 Possible features)

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