Cash recycling ATMs with biometric authentication, touchscreen interfaces, cardless access, and integration with branch systems for seamless customer service experiences.
More about Hitachi-Omron Terminal Solutions
Hardware and software for physical banking locations, including ATMs, cash recyclers, and branch automation systems.
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Cash Dispensing Capacity Maximum amount of cash the ATM can hold before requiring replenishment |
No information available | |
Deposit Acceptance Ability to accept cash and check deposits from customers |
Product is described as a 'cash recycling ATM' which by definition includes deposit acceptance. | |
Check Scanning Capability to scan and process check deposits with image capture |
No information available | |
Bulk Note Acceptance Ability to accept multiple bills in a single deposit transaction without individual insertion |
Cash recycling ATMs are designed for bulk note acceptance for efficient deposit handling. | |
Multi-Denomination Dispensing Capability to dispense various bill denominations (not just standard 20s) |
Advanced ATMs and cash recyclers from leading vendors like Hitachi-Omron support multi-denomination dispensing. | |
Coin Dispensing Ability to dispense coins for more precise withdrawal amounts |
No information available | |
Processing Speed Time required to complete standard transactions |
No information available | |
Accessibility Features Compliance with ADA requirements including wheelchair access, braille keypads, and audio guidance |
No information available | |
Screen Size Diagonal measurement of display screen |
No information available | |
Touchscreen Capability Interactive touchscreen interface rather than physical buttons only |
The notes specifically mention 'touchscreen interfaces'. | |
Card Reader Technology Support for chip cards, contactless/NFC, and magnetic stripe cards |
Modern ATMs support various card technologies; statement indicates branch integration and advanced customer journey. Likely supports contactless & chip cards, but not explicitly confirmed. | |
Mobile Integration Support for cardless transactions via mobile phone (QR codes, NFC) |
Mention of 'cardless access' implies cardless transactions via mobile (NFC/QR). | |
Biometric Authentication Support for fingerprint, facial recognition, or other biometric verification methods |
The notes state the series has 'biometric authentication'. | |
Energy Efficiency Power consumption rating during operation and standby |
No information available |
User Interface Customization Ability to customize UI based on customer preferences or bank branding |
No information available | |
Multi-language Support Number of languages available for customer interactions |
No information available | |
Personalized Greeting Ability to recognize and greet customers by name based on card information |
No information available | |
Favorite Transaction Memory Capability to remember and suggest frequent transactions for returning customers |
No information available | |
Digital Receipt Options Support for email, SMS, or app-based transaction receipts as alternatives to paper |
No information available | |
Transaction Variety Number of different transaction types supported beyond basic withdrawals |
No information available | |
Guided User Assistance Interactive help videos or animations to assist with complex transactions |
No information available | |
Bill Payment Functionality Ability to pay bills to registered payees directly from the ATM |
No information available | |
Account Management Capability to view balances, statements, and perform transfers between accounts |
Branch integration and customer service focus imply account review functionality, typical for advanced ATMs. | |
Appointment Scheduling Option to schedule branch appointments directly from the ATM |
No information available | |
Product Applications Ability to apply for new banking products like loans or credit cards |
No information available | |
Transaction Time Limit Maximum allowed session time before timing out for security |
No information available | |
Screen Timeout Customization Ability for users to extend session time for complex transactions |
No information available |
EMV Chip Compliance Support for EMV chip card security standards |
As a modern ATM, expected to comply with EMV, particularly from a major vendor; not explicitly in description, but highly likely. | |
End-to-End Encryption Encryption of all data from card entry through transaction processing |
State-of-the-art ATM with integration to branch and multi-factor authentication strongly implies end-to-end encryption for security. | |
Skimming Detection Technology to detect and prevent card skimming devices |
No information available | |
PIN Shield Design Physical design elements to prevent PIN observation during entry |
No information available | |
Camera Integration Number of security cameras monitoring ATM usage and surroundings |
No information available | |
Vandal Resistance Rating Rating of physical durability against tampering attempts |
No information available | |
Software Update Frequency Frequency of security software updates |
No information available | |
Multi-factor Authentication Support for additional verification beyond PIN (biometric, OTP) |
Biometric authentication and cardless access require multi-factor authentication. | |
Transaction Anomaly Detection AI-based monitoring to flag unusual transaction patterns |
No information available | |
Alarm Systems Integration with silent alarms and monitoring services |
No information available | |
Safe Rating Security rating of internal cash storage safe |
No information available | |
Physical Location Monitoring Sensors to detect physical tampering with ATM installation |
No information available | |
Customer Authentication Time Limits Maximum time allowed for authentication before session timeout |
No information available | |
Card Data Protection Compliance with PCI DSS standards for card data protection |
PCI DSS compliance is mandatory for major global ATM vendors; not explicitly stated but a safe assumption. |
Remote Monitoring Capabilities Ability to monitor ATM status, cash levels, and functionality remotely |
No information available | |
Predictive Maintenance AI-based prediction of maintenance needs before failures occur |
No information available | |
Cash Management Forecasting Algorithms to predict cash needs based on usage patterns |
No information available | |
Uptime Percentage Average operational availability of ATMs in the network |
No information available | |
Remote Software Updates Ability to deploy software updates without physical intervention |
No information available | |
Fleet Management Dashboard Centralized monitoring interface for entire ATM network |
No information available | |
Incident Response Time Average time to respond to and begin resolving ATM issues |
No information available | |
Transaction Reconciliation Automated balancing and reconciliation of all transactions |
No information available | |
Network Connection Redundancy Backup connection methods if primary network fails |
No information available | |
Terminal Management System Comprehensive software for managing all aspects of ATM operations |
No information available | |
API Integration Capabilities Support for integration with core banking and third-party systems |
Explicitly states 'integration with branch systems,' requiring API integration. | |
Performance Analytics Detailed reporting on usage patterns, transaction types, and performance metrics |
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Load Balancing Ability to direct customers to nearby less busy ATMs during high-volume periods |
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Core Banking System Integration Seamless connection between branch technology and core banking platform |
Explicitly states 'integration with branch systems' implying core banking integration. | |
Network Reliability Uptime percentage of branch network infrastructure |
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Backup Power Systems Duration branch technology can operate during power outages |
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Data Center Redundancy Multiple data centers for failover in case of outages |
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Wireless Coverage Percentage of branch with reliable wireless connectivity for mobile devices |
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Network Security Advanced security measures protecting branch networks from intrusion |
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System Response Time Average time for banking applications to respond to queries |
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Cloud vs. On-Premises Deployment model for branch technology systems |
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Data Synchronization Real-time synchronization of data across channels and branches |
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Branch Connectivity Bandwidth Data transfer capacity of branch network connection |
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Virtualization Capabilities Support for virtualized applications and desktop environments |
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Disaster Recovery Time Objective Time to restore branch systems after major incident |
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Teller Cash Recycler Integration Automated cash handling devices that count, store, and dispense cash |
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Cash Counting Accuracy Error rate of automated cash counting systems |
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Teller Interface Usability Intuitive design of teller software reducing training time |
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Transaction Processing Speed Average time to complete standard teller transactions |
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Customer Identification Integration Automated verification of customer identity documents |
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Digital Signature Capture Electronic capture and storage of customer signatures |
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Customer History Access Immediate access to complete customer relationship data |
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Dual Control Features Security features requiring multiple employee approvals for sensitive transactions |
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Integration with CRM Connection to customer relationship management system for personalized service |
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Fraud Detection Alerts Real-time alerts for potentially fraudulent transactions |
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Automated Regulatory Compliance Built-in checks for KYC, AML, and other regulatory requirements |
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Currency Exchange Functionality Support for foreign exchange transactions with current rates |
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Offline Capability Ability to process basic transactions during network outages |
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Interactive Teller Machines Advanced ATMs with video conferencing to remote tellers |
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Video Banking Hours Hours when video teller service is available beyond branch hours |
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Kiosk Accessibility Compliance with accessibility standards for self-service kiosks |
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Account Opening Terminals Self-service stations for opening new accounts or products |
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Digital Document Stations Self-service stations for document uploading and processing |
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Queue Management System Digital system for customer check-in and wait time management |
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Wait Time Accuracy Accuracy of predicted wait times provided to customers |
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Educational Displays Interactive screens providing product information and financial education |
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Remote Assistance Integration Ability for customers to connect with specialists not present in branch |
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Contactless Service Options Touch-free interaction methods for self-service technologies |
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Automated ID Verification Self-service identity verification through document scanning and biometrics |
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Instant Card Issuance On-site printing of debit or credit cards for immediate use |
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Card Printing Speed Time to produce a fully functional payment card in-branch |
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Mobile Pre-staging Ability to prepare ATM transactions on mobile before approaching machine |
Product notes include 'cardless access' which in modern ATMs usually includes mobile pre-staging. | |
Cardless Withdrawal Support for cash withdrawals using mobile app instead of physical card |
Cardless access is specifically mentioned, which includes mobile/app-based withdrawals. | |
Cross-Channel Transaction Continuity Ability to start transactions in one channel and complete in another |
No information available | |
Unified Customer View Single consolidated view of customer across all channels |
No information available | |
Digital Appointment Booking Online scheduling system for branch appointments |
No information available | |
Mobile Branch Locator GPS-based functionality to find nearest branch or ATM with specific features |
No information available | |
Digital ID Integration Support for digital identity verification across channels |
'Biometric authentication' likely includes digital ID integration, though direct reference is missing. | |
Branch WiFi Integration Secure customer WiFi with banking app integration in branches |
No information available | |
QR Code Functionality Support for QR codes to authenticate or facilitate transactions |
Modern cardless ATMs (especially with 'cardless access') support QR code for withdrawals. | |
Branch Digital Signage Dynamic digital displays with personalized marketing based on mobile app data |
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API Availability Number of APIs available for integrating branch/ATM with other systems |
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Omnichannel Analytics Unified analytics across digital and physical channels |
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Tablet Banking Mobile devices allowing staff to assist customers anywhere in branch |
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Customer Analytics Dashboard Real-time customer insights for personalized service |
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Digital Onboarding Tools Paperless account opening and customer onboarding solutions |
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Onboarding Time Reduction Percentage reduction in time to complete new account opening |
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Knowledge Management System Centralized repository of information and procedures for staff reference |
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Task Management Software Digital workflow and assignment tracking for branch tasks |
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Video Conferencing Integration Built-in capability to connect customers with remote specialists |
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Document Management System Digital storage and retrieval of customer documents |
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Staff Scheduling Technology Automated scheduling based on predicted branch traffic and staff skills |
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Performance Analytics Metrics tracking individual and team performance |
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Internal Communication Platform Digital platform for staff communication and collaboration |
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Training Modules Digital learning tools for ongoing staff development |
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AML Compliance Automation Automated monitoring and flagging of potentially suspicious transactions |
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KYC Digital Verification Electronic verification of customer identity documents |
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Biometric Authentication Types of biometric verification supported (fingerprint, facial, etc.) |
. | No information available |
Transaction Monitoring Real-time monitoring of transactions for fraud and compliance issues |
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Branch Video Surveillance Coverage of video monitoring within branch locations |
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Video Retention Period Duration security video footage is stored |
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Staff Authentication Levels Multiple levels of authentication for staff based on transaction sensitivity |
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Physical Access Control Electronic systems controlling access to sensitive areas |
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Regulatory Reporting Automation Automated generation of required regulatory reports |
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Data Privacy Controls Systems ensuring compliance with data protection regulations |
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Security Incident Response Time Average time to respond to security incidents |
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Environmental Monitoring Systems monitoring temperature, water, smoke for physical infrastructure protection |
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Compliance Training Modules Digital training tools for staff compliance education |
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Document Authenticity Verification Technology to verify authenticity of identification documents |
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