Retail Banking

Retail banking focuses on providing financial services to individual consumers, including personal accounts, loans, mortgages, and credit cards. This unit serves as the primary interface between banks and the general public, with an emphasis on customer relationship management and convenient service delivery through multiple channels.

This department is part of the Banking business area.

Products fall into the following categories:

• Core Banking Systems
• Digital Banking Platforms
• Payment Processing Systems
• ATM and Branch Technology
• Customer Relationship Management