Intelligent cash recycling ATMs with bulk cash and check deposit, cardless transactions, biometric verification, and adaptable configurations for branch transformation projects.
Hardware and software for physical banking locations, including ATMs, cash recyclers, and branch automation systems.
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Cash Dispensing Capacity Maximum amount of cash the ATM can hold before requiring replenishment |
No information available | |
Deposit Acceptance Ability to accept cash and check deposits from customers |
Product description states support for bulk cash and check deposit. | |
Check Scanning Capability to scan and process check deposits with image capture |
Explicitly lists check deposit with image capture in official product brochure. | |
Bulk Note Acceptance Ability to accept multiple bills in a single deposit transaction without individual insertion |
Bulk cash deposit/acceptance is a core feature of H68N Series. | |
Multi-Denomination Dispensing Capability to dispense various bill denominations (not just standard 20s) |
Multi-denomination dispensing is indicated by support for cash recycling and personalization of withdrawal denominations. | |
Coin Dispensing Ability to dispense coins for more precise withdrawal amounts |
No information available | |
Processing Speed Time required to complete standard transactions |
No information available | |
Accessibility Features Compliance with ADA requirements including wheelchair access, braille keypads, and audio guidance |
GRG ATMs are generally compliant with ADA and similar accessibility requirements; references to accessible design and audio guidance in international brochures. | |
Screen Size Diagonal measurement of display screen |
No information available | |
Touchscreen Capability Interactive touchscreen interface rather than physical buttons only |
Product is described as having a touchscreen interface. | |
Card Reader Technology Support for chip cards, contactless/NFC, and magnetic stripe cards |
Mentions support for EMV chip, NFC/contactless, and magstripe. | |
Mobile Integration Support for cardless transactions via mobile phone (QR codes, NFC) |
Cardless transactions via mobile/QR code/NFC are listed in product description. | |
Biometric Authentication Support for fingerprint, facial recognition, or other biometric verification methods |
Biometric verification (fingerprint or palm vein) is a stated feature. | |
Energy Efficiency Power consumption rating during operation and standby |
No information available |
User Interface Customization Ability to customize UI based on customer preferences or bank branding |
UI is customizable for bank branding and languages. | |
Multi-language Support Number of languages available for customer interactions |
No information available | |
Personalized Greeting Ability to recognize and greet customers by name based on card information |
No information available | |
Favorite Transaction Memory Capability to remember and suggest frequent transactions for returning customers |
No information available | |
Digital Receipt Options Support for email, SMS, or app-based transaction receipts as alternatives to paper |
Supports e-receipts via SMS/email according to brochure and videos. | |
Transaction Variety Number of different transaction types supported beyond basic withdrawals |
No information available | |
Guided User Assistance Interactive help videos or animations to assist with complex transactions |
No information available | |
Bill Payment Functionality Ability to pay bills to registered payees directly from the ATM |
Supports bill payment at ATM as described in documentation. | |
Account Management Capability to view balances, statements, and perform transfers between accounts |
Account management (view balances, transfer) is a core ATM feature highlighted. | |
Appointment Scheduling Option to schedule branch appointments directly from the ATM |
No information available | |
Product Applications Ability to apply for new banking products like loans or credit cards |
No information available | |
Transaction Time Limit Maximum allowed session time before timing out for security |
No information available | |
Screen Timeout Customization Ability for users to extend session time for complex transactions |
No information available |
EMV Chip Compliance Support for EMV chip card security standards |
EMV chip card compliance is stated in GRG documentation. | |
End-to-End Encryption Encryption of all data from card entry through transaction processing |
Mentions support for end-to-end encryption of data. | |
Skimming Detection Technology to detect and prevent card skimming devices |
No information available | |
PIN Shield Design Physical design elements to prevent PIN observation during entry |
Physical PIN shield is standard on modern ATMs and indicated in marketing materials. | |
Camera Integration Number of security cameras monitoring ATM usage and surroundings |
No information available | |
Vandal Resistance Rating Rating of physical durability against tampering attempts |
No information available | |
Software Update Frequency Frequency of security software updates |
No information available | |
Multi-factor Authentication Support for additional verification beyond PIN (biometric, OTP) |
Multi-factor available via biometrics or card + OTP (check product launch presentations for feature highlights). | |
Transaction Anomaly Detection AI-based monitoring to flag unusual transaction patterns |
No information available | |
Alarm Systems Integration with silent alarms and monitoring services |
Alarm system/contact with central monitoring mentioned in solution documents. | |
Safe Rating Security rating of internal cash storage safe |
No information available | |
Physical Location Monitoring Sensors to detect physical tampering with ATM installation |
No information available | |
Customer Authentication Time Limits Maximum time allowed for authentication before session timeout |
No information available | |
Card Data Protection Compliance with PCI DSS standards for card data protection |
PCI DSS compliance for card data protection is indicated on GRG Banking security section. |
Remote Monitoring Capabilities Ability to monitor ATM status, cash levels, and functionality remotely |
Remote monitoring and management featured in product marketing (ATMs can be managed by branch or remotely). | |
Predictive Maintenance AI-based prediction of maintenance needs before failures occur |
No information available | |
Cash Management Forecasting Algorithms to predict cash needs based on usage patterns |
No information available | |
Uptime Percentage Average operational availability of ATMs in the network |
No information available | |
Remote Software Updates Ability to deploy software updates without physical intervention |
Support for remote software updates referenced in service documentation and marketing. | |
Fleet Management Dashboard Centralized monitoring interface for entire ATM network |
Fleet management dashboard solution is part of GRG's ATM management suite. | |
Incident Response Time Average time to respond to and begin resolving ATM issues |
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Transaction Reconciliation Automated balancing and reconciliation of all transactions |
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Network Connection Redundancy Backup connection methods if primary network fails |
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Terminal Management System Comprehensive software for managing all aspects of ATM operations |
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API Integration Capabilities Support for integration with core banking and third-party systems |
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Performance Analytics Detailed reporting on usage patterns, transaction types, and performance metrics |
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Load Balancing Ability to direct customers to nearby less busy ATMs during high-volume periods |
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Core Banking System Integration Seamless connection between branch technology and core banking platform |
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Network Reliability Uptime percentage of branch network infrastructure |
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Backup Power Systems Duration branch technology can operate during power outages |
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Data Center Redundancy Multiple data centers for failover in case of outages |
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Wireless Coverage Percentage of branch with reliable wireless connectivity for mobile devices |
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Network Security Advanced security measures protecting branch networks from intrusion |
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System Response Time Average time for banking applications to respond to queries |
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Cloud vs. On-Premises Deployment model for branch technology systems |
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Data Synchronization Real-time synchronization of data across channels and branches |
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Branch Connectivity Bandwidth Data transfer capacity of branch network connection |
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Virtualization Capabilities Support for virtualized applications and desktop environments |
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Disaster Recovery Time Objective Time to restore branch systems after major incident |
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Teller Cash Recycler Integration Automated cash handling devices that count, store, and dispense cash |
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Cash Counting Accuracy Error rate of automated cash counting systems |
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Teller Interface Usability Intuitive design of teller software reducing training time |
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Transaction Processing Speed Average time to complete standard teller transactions |
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Customer Identification Integration Automated verification of customer identity documents |
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Digital Signature Capture Electronic capture and storage of customer signatures |
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Customer History Access Immediate access to complete customer relationship data |
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Dual Control Features Security features requiring multiple employee approvals for sensitive transactions |
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Integration with CRM Connection to customer relationship management system for personalized service |
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Fraud Detection Alerts Real-time alerts for potentially fraudulent transactions |
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Automated Regulatory Compliance Built-in checks for KYC, AML, and other regulatory requirements |
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Currency Exchange Functionality Support for foreign exchange transactions with current rates |
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Offline Capability Ability to process basic transactions during network outages |
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Interactive Teller Machines Advanced ATMs with video conferencing to remote tellers |
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Video Banking Hours Hours when video teller service is available beyond branch hours |
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Kiosk Accessibility Compliance with accessibility standards for self-service kiosks |
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Account Opening Terminals Self-service stations for opening new accounts or products |
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Digital Document Stations Self-service stations for document uploading and processing |
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Queue Management System Digital system for customer check-in and wait time management |
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Wait Time Accuracy Accuracy of predicted wait times provided to customers |
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Educational Displays Interactive screens providing product information and financial education |
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Remote Assistance Integration Ability for customers to connect with specialists not present in branch |
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Contactless Service Options Touch-free interaction methods for self-service technologies |
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Automated ID Verification Self-service identity verification through document scanning and biometrics |
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Instant Card Issuance On-site printing of debit or credit cards for immediate use |
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Card Printing Speed Time to produce a fully functional payment card in-branch |
. | No information available |
Mobile Pre-staging Ability to prepare ATM transactions on mobile before approaching machine |
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Cardless Withdrawal Support for cash withdrawals using mobile app instead of physical card |
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Cross-Channel Transaction Continuity Ability to start transactions in one channel and complete in another |
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Unified Customer View Single consolidated view of customer across all channels |
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Digital Appointment Booking Online scheduling system for branch appointments |
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Mobile Branch Locator GPS-based functionality to find nearest branch or ATM with specific features |
. | No information available |
Digital ID Integration Support for digital identity verification across channels |
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Branch WiFi Integration Secure customer WiFi with banking app integration in branches |
. | No information available |
QR Code Functionality Support for QR codes to authenticate or facilitate transactions |
. | No information available |
Branch Digital Signage Dynamic digital displays with personalized marketing based on mobile app data |
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API Availability Number of APIs available for integrating branch/ATM with other systems |
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Omnichannel Analytics Unified analytics across digital and physical channels |
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Tablet Banking Mobile devices allowing staff to assist customers anywhere in branch |
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Customer Analytics Dashboard Real-time customer insights for personalized service |
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Digital Onboarding Tools Paperless account opening and customer onboarding solutions |
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Onboarding Time Reduction Percentage reduction in time to complete new account opening |
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Knowledge Management System Centralized repository of information and procedures for staff reference |
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Task Management Software Digital workflow and assignment tracking for branch tasks |
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Video Conferencing Integration Built-in capability to connect customers with remote specialists |
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Document Management System Digital storage and retrieval of customer documents |
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Staff Scheduling Technology Automated scheduling based on predicted branch traffic and staff skills |
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Performance Analytics Metrics tracking individual and team performance |
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Internal Communication Platform Digital platform for staff communication and collaboration |
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Training Modules Digital learning tools for ongoing staff development |
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AML Compliance Automation Automated monitoring and flagging of potentially suspicious transactions |
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KYC Digital Verification Electronic verification of customer identity documents |
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Biometric Authentication Types of biometric verification supported (fingerprint, facial, etc.) |
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Transaction Monitoring Real-time monitoring of transactions for fraud and compliance issues |
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Branch Video Surveillance Coverage of video monitoring within branch locations |
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Video Retention Period Duration security video footage is stored |
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Staff Authentication Levels Multiple levels of authentication for staff based on transaction sensitivity |
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Physical Access Control Electronic systems controlling access to sensitive areas |
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Regulatory Reporting Automation Automated generation of required regulatory reports |
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Data Privacy Controls Systems ensuring compliance with data protection regulations |
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Security Incident Response Time Average time to respond to security incidents |
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Environmental Monitoring Systems monitoring temperature, water, smoke for physical infrastructure protection |
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Compliance Training Modules Digital training tools for staff compliance education |
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Document Authenticity Verification Technology to verify authenticity of identification documents |
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