CGI All Payments from CGI

A modern payment processing hub that handles all payment types, offering ISO 20022 compliance, real-time capabilities, cloud deployment options, and integration with existing banking systems.

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Product analysis by function

Payment Processing Systems for Retail Banking

Solutions that facilitate various payment methods including credit/debit cards, ACH transfers, wire transfers, and real-time payments.
More Payment Processing Systems More Retail Banking ...

Security & Compliance
(8 Yes /8 Known /12 Possible features)

Processing Capabilities
(6 Yes /6 Known /12 Possible features)

Integration Capabilities
(10 Yes /10 Known /12 Possible features)

Customer Experience
(0 Yes /0 Known /12 Possible features)

Reporting & Analytics
(0 Yes /0 Known /12 Possible features)

Cost Structure
(0 Yes /0 Known /12 Possible features)

Reliability & Performance
(0 Yes /0 Known /12 Possible features)

Innovative Payment Technologies
(0 Yes /0 Known /12 Possible features)

Vendor Support & Service
(0 Yes /0 Known /12 Possible features)

Scalability & Growth
(0 Yes /0 Known /12 Possible features)

Payment Operations Systems for Operations

Solutions for processing, clearing, and settling various types of payments efficiently and accurately.
More Payment Operations Systems More Operations ...

Core Payment Processing
(12 Yes /12 Known /15 Possible features)

Security and Compliance
(11 Yes /11 Known /15 Possible features)

Integration and Connectivity
(12 Yes /12 Known /15 Possible features)

User Interface and Experience
(8 Yes /8 Known /15 Possible features)

Payment Types and Channels Supported
(4 Yes /4 Known /15 Possible features)

Operational Controls and Monitoring
(0 Yes /0 Known /15 Possible features)

Reporting and Analytics
(0 Yes /0 Known /15 Possible features)

Customization and Configurability
(0 Yes /0 Known /15 Possible features)

Scalability and Performance
(0 Yes /0 Known /15 Possible features)

Deployment, Maintenance and Support
(0 Yes /0 Known /15 Possible features)

Customer and Bank Relationship Management
(0 Yes /0 Known /15 Possible features)

Innovation and Future-proofing
(0 Yes /0 Known /15 Possible features)

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PCI DSS Compliance Adherence to Payment Card Industry Data Security Standards for handling cardholder data		CGI All Payments is designed for banks and payment service providers. Vendor documentation and press releases list PCI DSS compliance as standard for handling cardholder data.
Two-Factor Authentication Requires two different authentication methods to verify user identity		No information available
Tokenization Replaces sensitive card data with unique identification symbols to protect customer information		Product description cites tokenization and data minimization as part of privacy and compliance options.
End-to-End Encryption Data encryption throughout the entire payment process from initiation to completion		End-to-end encryption is standard in payment processing for cloud and retail deployments, as per solution brief.
Fraud Detection Systems Automated systems that flag suspicious transactions based on patterns and behaviors		Fraud detection is available and frequently highlighted by CGI in payment risk overviews.
Compliance Monitoring Ongoing monitoring of transactions for regulatory compliance		Solution supports automated monitoring for AML and compliance as per retail banking features.
Security Breach Response Time Time taken to respond to detected security incidents		No information available
Regular Security Audits Frequency of comprehensive security assessments		No information available
GDPR Compliance Adherence to General Data Protection Regulation standards for EU customers		GDPR compliance is cited for pan-European deployments; solution offers data residency and privacy controls.
AML Screening Anti-Money Laundering screening capabilities integrated into the payment system		Product includes AML screening capabilities as part of integration suite, per product fact sheets.
Biometric Authentication Support for fingerprint, facial recognition, or other biometric verification methods		No information available
Vulnerability Assessment Regular testing to identify security vulnerabilities in the system		Regular vulnerability assessments are mentioned in managed/hosted service documentation for CGI All Payments.

Transaction Volume Capacity Maximum number of transactions the system can handle per second		No information available
Payment Types Supported Number of different payment methods the system can process (credit, debit, ACH, etc.)		No information available
Average Transaction Processing Time Average time to complete a standard payment transaction		No information available
Real-time Processing Ability to process payments in real-time rather than batch processing		Solution positions itself as real-time payment capable (e.g., for RTP, Faster Payments).
Batch Processing Capabilities Ability to handle large volumes of transactions in batches		Batch processing for bulk payment and file-based clearing is listed among core capabilities.
Cross-Currency Support Ability to process payments across different currencies		Multi-currency and cross-currency support mentioned in global deployment solutions.
Peak Load Handling Maximum transaction volume during peak periods without performance degradation		No information available
Recurring Payment Support Capability to handle automated recurring payment schedules		Recurring payment/standing order support can be configured; referenced in product documentation.
Micropayment Efficiency Cost-effectiveness and efficiency in processing very small payment amounts		Micropayment support is cited for use cases such as mobile and digital commerce.
Settlement Time Average time taken for fund settlement after transaction approval		No information available
Transaction Success Rate Percentage of transactions successfully completed without errors		No information available
Smart Routing Intelligent routing of transactions to optimize for cost, speed, or approval rates		Smart routing is referenced in universal payment gateway components and payment optimization claims.

API Availability Comprehensive APIs available for integration with other systems		Open API support is core to all deployments for easy integration.
Core Banking System Integration Seamless integration capabilities with existing core banking platforms		Direct reference to integration with core banking environments in CGI technical literature.
Third-Party Service Connectors Number of pre-built connectors to third-party services and platforms		No information available
Open Banking Compliance Adherence to open banking standards allowing secure data sharing		Described as compliant with open banking requirements and secure data sharing.
Mobile Banking Integration Built-in capabilities for integration with mobile banking applications		Marketing indicates integrated mobile banking and digital channel support.
E-commerce Platform Integration Ready integration with popular e-commerce platforms		Specific mention of e-commerce platform integrations (requires potential customization).
Implementation Time Average time required to fully implement and integrate the payment system		No information available
SDK Availability Software Development Kits available for different platforms and languages		SDKs and API tools referenced for common integration environments.
Webhook Support Support for webhook notifications for real-time event communication		Webhook/event notification features included in developer documentation.
Custom Integration Development Vendor support for developing custom integrations specific to the bank's needs		References to tailored and custom integration support in project delivery.
Integration Documentation Quality Comprehensiveness and clarity of integration documentation		Product and developer documentation publicly available and highly detailed.
Integration Testing Environment Availability of sandbox or testing environment for integration development		Availability of testing/sandbox environments noted in technical integration materials.

Checkout Experience Customization Ability to customize the payment checkout experience for customers		No information available
Mobile Responsiveness Payment interfaces automatically adapt to mobile device screens		No information available
Payment Method Variety Number of payment options available to customers (cards, digital wallets, etc.)		No information available
Customer Authentication Steps Number of steps required for customer authentication during payment		No information available
Digital Receipt Options Ability to provide digital receipts through various channels (email, SMS, app)		No information available
Saved Payment Methods Capability for customers to securely save payment information for future use		No information available
Multi-language Support Number of languages supported in customer-facing interfaces		No information available
Payment Status Notifications Real-time notifications to customers about payment status changes		No information available
White-label Capability Ability to brand payment interfaces with the bank's own branding		No information available
Accessibility Compliance Adherence to accessibility standards (WCAG) for users with disabilities		No information available
Customer Support Channels Number of channels available for customer payment support		No information available
One-click Payments Support for simplified one-click payment options for returning customers		No information available

Real-time Transaction Dashboard Interactive dashboard showing real-time payment activity		No information available
Custom Report Builder Tools allowing users to create customized payment reports		No information available
Predefined Report Templates Number of ready-to-use report templates for common payment analytics needs		No information available
Data Export Options Number of formats available for exporting payment data (CSV, PDF, Excel, etc.)		No information available
Historical Data Retention Length of time transaction data is stored and accessible for reporting		No information available
Automated Reporting Capability to schedule and automatically deliver reports		No information available
Payment Trend Analysis Advanced analytics tools for identifying payment trends and patterns		No information available
Customer Segmentation Analytics Tools for analyzing payment behavior across different customer segments		No information available
Fraud Pattern Detection Advanced analytics specifically designed to identify potential fraud patterns		No information available
Merchant Performance Analytics Tools for analyzing payment performance across different merchants or channels		No information available
Regulatory Reporting Templates Pre-built reports meeting regulatory requirements for payment reporting		No information available
API Access to Analytics Ability to access analytics data via API for integration with other systems		No information available

Transaction Fee Structure Clarity and competitiveness of per-transaction fee model		No information available
Average Per-Transaction Cost Average cost per payment transaction		No information available
Volume-Based Discounts Availability of reduced fees based on transaction volume		No information available
Implementation Cost One-time cost for system implementation and integration		No information available
Monthly/Annual Base Fee Recurring fixed cost regardless of transaction volume		No information available
International Payment Premiums Additional costs for processing international payments		No information available
Chargeback Fee Structure Costs associated with handling payment chargebacks		No information available
Pricing Transparency Clarity and comprehensiveness of pricing information		No information available
Contract Flexibility Flexibility in contract terms and ability to adjust services		No information available
Currency Conversion Fees Additional costs for currency conversion in cross-currency payments		No information available
Early Termination Fees Penalties for early contract termination		No information available
Premium Support Costs Additional costs for enhanced support levels		No information available

System Uptime Guarantee Guaranteed percentage of system availability		No information available
Disaster Recovery Time Time to restore system functionality after a major disruption		No information available
Redundancy Systems Multiple backup systems to prevent service interruption		No information available
Geographic Distribution Number of geographic regions with redundant data centers		No information available
Maintenance Downtime Average scheduled downtime for system maintenance per month		No information available
Load Testing Capability Maximum demonstrated transaction volume in load testing		No information available
Data Backup Frequency How often system data is backed up		No information available
System Response Time Average time for system to respond to a standard API request		No information available
SLA Enforcement Clear Service Level Agreements with penalties for non-compliance		No information available
Performance Degradation Threshold Transaction volume at which system performance begins to degrade		No information available
Automatic Scaling System automatically scales resources based on demand		No information available
Health Monitoring Tools Comprehensive tools for monitoring system health and performance		No information available

Contactless Payment Support Support for NFC and other contactless payment technologies		No information available
QR Code Payment Support Capability to process payments via QR codes		No information available
Buy Now Pay Later Integration Support for Buy Now Pay Later payment options		No information available
Cryptocurrency Payment Support Ability to accept payments in cryptocurrencies		No information available
Number of Supported Digital Wallets Number of digital wallet platforms supported (Apple Pay, Google Pay, etc.)		No information available
Voice-Activated Payments Support for voice-activated payment processing		No information available
Wearable Device Payment Support Compatibility with payments from wearable devices		No information available
IoT Payment Capability Support for Internet of Things payment scenarios		No information available
Social Media Payment Integration Direct integration with social media platforms for payments		No information available
Open Banking API Compliance Compliance with latest open banking API standards		No information available
Blockchain Technology Integration Use of blockchain for payment processing or verification		No information available
Innovation Release Frequency Frequency of new feature releases and updates		No information available

24/7 Support Availability Availability of technical support around the clock		No information available
Support Response Time Average time to respond to support inquiries		No information available
Support Channels Number of different channels available for support (phone, email, chat, etc.)		No information available
Dedicated Account Manager Assignment of a dedicated account manager for ongoing support		No information available
Implementation Support Level of support provided during system implementation		No information available
Training Resources Comprehensiveness of training materials and resources		No information available
User Documentation Quality Clarity and completeness of user documentation		No information available
Community Support Forum Availability of user community for peer support		No information available
Regular System Updates Frequency of system updates and improvements		No information available
Service Credits for Downtime Financial compensation offered for service disruptions		No information available
Post-Implementation Review Structured review process after implementation to ensure optimal configuration		No information available
Escalation Process Clear process for escalating unresolved issues to higher support levels		No information available

Maximum Transaction Capacity Upper limit of transaction volume the system can handle		No information available
Geographic Expansion Support Ease of expanding payment processing to new geographic regions		No information available
Multi-Entity Support Ability to support multiple business entities within the same system		No information available
New Payment Method Addition Time Average time required to add support for a new payment method		No information available
Scalable Pricing Model Pricing structure that scales efficiently with business growth		No information available
API Rate Limits Maximum number of API calls allowed per minute		No information available
Multi-Currency Expansion Ease of adding new currency support		No information available
Database Scalability Ability of the database to scale with growing transaction history		No information available
Feature Request Process Clear process for requesting and implementing new features		No information available
Custom Development Support Vendor support for custom development needs as the business grows		No information available
Backward Compatibility Ensuring new versions remain compatible with existing integrations		No information available
Growth Planning Support Vendor assistance with planning for future growth and scaling		No information available

Real-time Processing Ability to process and settle payments instantly.		CGI All Payments explicitly advertises real-time payment processing and settlement on its product site.
Batch Processing Supports scheduled group processing of payments.		Batch processing is mentioned in documentation for supporting ACH and bulk payment use cases.
Multi-currency Support Handles transactions in different currencies.		Multi-currency support is advertised as a core capability for cross-border and domestic payments.
High Transaction Throughput Maximum number of payment transactions processed per second.		No information available
Automated Reconciliation System automatically matches incoming and outgoing payments with records.		Automated reconciliation is described in product materials as a feature for payment operations optimization.
Payment Limits Configurable maximum and minimum amount per transaction.		Payment limits (configurable max/min) are part of risk and compliance controls offered by the platform.
Duplicate Payment Detection Identifies and prevents the execution of duplicate payments.		No information available
STP (Straight Through Processing) Payments pass from initiation to settlement without manual intervention.		STP (Straight Through Processing) is called out as a differentiator for rapid processing and lower manual effort.
Multi-bank Settlement Supports payments to or from accounts at multiple banks.		Multi-bank settlement supported via integrations with banking partners and networks.
Fee Calculation Engine Automated calculation and deduction of transaction fees.		Automated calculation and deduction of fees is featured in product datasheets and use cases.
ISO 20022 Compliance Supports new messaging standards for international and domestic payments.		ISO 20022 compliance highlighted as a major feature for standardization and future-proofing.
Failover and Redundancy Inbuilt mechanisms for high-availability and disaster recovery.		High-availability, failover and disaster recovery are described as guaranteed by CGI SaaS platform and cloud deployment.
Transaction Rollback Ability to revert both sides of a payment in case of errors.		Documentation and user stories for exception and error handling cite rollback/reversal controls.
Automated Fees & Charges Deduction System can automatically calculate and deduct charges and fees per payment.		Documentation specifies that fees and charges can be automated during transaction life cycle.
End-of-Day Processing Speed Speed at which EOD payment batches and postings are processed.		No information available

Multi-factor Authentication Requires multiple forms of verification for user/system access.		Multi-factor authentication is mentioned for both user and system access, especially in compliance-related materials.
Data Encryption Encryption of payment data at rest and in transit.		Data encryption at rest and in transit is standard for a modern payment hub, and required for ISO/PCI compliance.
Role-Based Access Control (RBAC) Users are provided access only to necessary features based on their role.		Product datasheets reference granular access control and support for RBAC models.
Audit Trail Logs all user and system actions for compliance and review.		Audit trail and logging are required for payments compliance and mentioned in product feature lists.
PCI DSS Compliance Adherence to Payment Card Industry Data Security Standards.		PCI DSS compliance is a prerequisite cited for payment engine solution and integration with major card schemes.
AML Screening Automatic screening of payments and parties against global AML lists.		AML screening is core for compliance modules by CGI—explicitly referenced as integrated.
Fraud Detection Engine System detects and flags suspicious or fraudulent transactions.		Fraud detection engine is part of risk, compliance and monitoring suite in product collateral.
Sanctions List Filtering Payment instructions screened against up-to-date sanctions lists.		Sanctions list filtering built into compliance stack, as per datasheets and compliance features.
User Activity Monitoring Real-time monitoring of user actions for unusual behavior.		User activity monitoring, alerts and reporting are listed under operational and security controls.
Incident Response Integration Integrates with incident management for prompt investigation.		No information available
Data Masking Sensitive data is masked from unauthorized users.		No information available
Automated Regulatory Reporting Payment data formatted and sent to regulators as required.		Automated regulatory reporting is mentioned for reporting compliance with payment regulations.
Configurable Fraud Rules Bank can set or modify parameters for automatic fraud detection.		Custom fraud rules creation is documented as a configuration option for risk management teams.
Tokenization Support Sensitive payment data is replaced with non-sensitive tokens.		No information available
Transaction Time-out Automatic cancellation of incomplete or suspicious payment transactions.		No information available

API Availability Developers can access payment functions via documented APIs.		Open API and payment functions made available to developers; CGI is an active provider of API-first solutions.
Webhooks/Callbacks Real-time notifications sent to external systems on payment events.		Webhook or callback notification is part of supported standard integrations for bank systems.
Core Banking Integration Direct and seamless integration with core banking platforms.		Core banking integration is cited directly, with partnerships listed with major core platform vendors.
Third-party Payment Gateway Support Connects with external payment gateways/processors.		Third-party gateway support is referenced throughout partner/integration documentation.
Open Banking (PSD2) Support Supports open banking protocols for API-based data exchange.		API strategy highlights open banking and PSD2 support for data and payment initiation.
File Import/Export Upload or download bulk payment instructions in standard formats.		File import/export for bulk payments, direct debit and standard payment file formats is standard per brochures.
SWIFT Connectivity Secure integration with SWIFT for cross-border payments.		SWIFT connectivity is highlighted under international and correspondent banking capabilities.
Instant Payment Network Access Participates in real-time payment networks (e.g., RTP, Faster Payments).		Participation in real-time payment networks such as RTP and Faster Payments mentioned throughout materials.
SOAP and RESTful Services Supports both SOAP and REST API standards for interfacing.		API and integration documentation refer to both SOAP and RESTful approaches.
Integration Middleware Support Works with standard integration brokers and ESBs.		No information available
SFTP/FTP Interface Supports secure batch file transfer with partners or corporate clients.		SFTP/FTP batch file integration is referenced for interacting with corporate clients/partners.
Customizable Data Mapping Bank can map/transform incoming and outgoing messages/fields.		Customizable data mapping is available to support ISO 20022, SWIFT and multiple payment formats.
Cloud Platform Integration Works with major cloud providers for deployment and integration.		Cloud deployment is a major selling point for CGI—offered on AWS, Azure, and other cloud platforms.
API Rate Limit Maximum number of API requests per second the system can handle.		No information available
Latency to Core Banking System Average time for payment transaction to reflect in core system.		No information available

Web-based Dashboard Centralized graphical UI to monitor and manage payments.		Web-based dashboard and centralized UI are standard for operations and monitoring as cited in documentation.
Customizable User Roles Configure access and permissions for each user type.		Customizable user roles, including permissions, are elaborated in technical briefings.
Self-Service Payment Initiation Clients and internal users can initiate payments on their own.		End-user and client-driven initiation via UI and API are both described.
Mobile App Support Payments can be created/approved via mobile devices.		Mobile device and responsive web app support is referenced for payment approval/workflow.
Bulk Payment Upload Upload multiple payment instructions in one action.		Bulk upload facility documented in user and banking client journeys.
Live Payment Tracker Monitor statuses of payments in real-time.		Live payment tracker and real-time status update functions are referenced.
Language Localization User interface available in multiple languages.		Solution is available in multiple languages per website and localization features.
Accessibility Features Complies with accessibility (e.g., WCAG) standards for users with disabilities.		No information available
Search and Filter Tools Advanced search, filter, and reporting on payment history.		Search/filter and reporting tools for payment history are referenced in operational guides.
Payment Confirmation to Customer Provides confirmation or receipt to customers after payment is completed.		No information available
Custom Fields and Templates Create and use custom fields or templates for different payment types.		No information available
Multi-factor Authentication to UI UI access requires more than one method of authentication.		No information available
Customizable Theme/Branding UI can be branded with bank logo and colors.		No information available
Concurrent UI Users Number of users who can access the interface simultaneously.		No information available
User Session Timeout Automatic logout after a period of inactivity.		No information available

ACH/SEPA Payments Supports initiation and settlement of ACH or SEPA transfers.		ACH and SEPA processing are core payment types listed in product overview and feature tables.
Wire Transfers (SWIFT) Supports sending and receiving wire transfers over SWIFT.		Wire transfers, including through SWIFT, are supported according to the site's payment type overview.
Instant/Real-Time Payments Handles instant payment rails (e.g., RTP, Faster Payments).		Instant/real-time payments (e.g. RTP, Faster Payments) featured as a top product capability.
Domestic and International Payments Supports payments within and outside the country.		Supports both domestic and international payments per documentation and marketing materials.
Card Payment Processing Can process credit/debit card-based payments.		No information available
Digital Wallet Integration Supports sending/receiving to/from digital wallets.		No information available
Cheque Processing Handles paper-based transaction types such as cheques.		No information available
Bill Payment Allows bank clients to pay bills to merchants/utilities.		No information available
P2P Payments Supports person-to-person/peer-to-peer payments.		No information available
Contactless Payments Supports NFC or QR-based payment methods.		No information available
Recurring Payment Scheduling Allows setup and management of scheduled/recurring payments.		No information available
Request for Payment (RFP) Supports functionality to send requests for payment to payors.		No information available
Bulk/Batch Payment Support System supports handling bulk payment files and transactions.		No information available
Utility/Tax Payments Handles specific workflow for utility and tax payment processing.		No information available
Limit on Payment Channels Total number of distinct payment channels supported.		No information available

Payment Queue Management Manage, prioritize, and manually intervene in payment queues.		No information available
Automated Alerts/Notifications System generates real-time alerts for payment failures or exceptions.		No information available
System Health Dashboard Graphical representation of payment engine and infrastructure status.		No information available
Transaction Latency Monitoring Monitors time from initiation to completion for payments.		No information available
Capacity Scaling Automated or manual resource scaling for load spikes.		No information available
Manual Override/Intervention Authorized users can halt, re-route, or escalate payments manually.		No information available
Exception Handling Workflow Automated and manual workflows for exception and error management.		No information available
SLA Enforcement and Tracking Monitors and enforces service level agreements for payments.		No information available
Processing Uptime Percentage of time the system is fully operational.		No information available
Error Rate Average number of failed or rejected payments per 1,000.		No information available
Real-time Payment Volume Monitoring Tracks total number of payments in process at any moment.		No information available
Processing Backlog Visibility Ability to view, report, and clear backlogged payment transactions.		No information available
Automated Retry for Failed Payments System automatically re-attempts failed payments.		No information available
Escalation Workflow Workflow for routing high-priority or stuck payments to operations staff.		No information available
Aggregated Processing Reports System generates periodic summaries of all payment operations.		No information available

Real-time Reporting Instant reports on payment status, volume, and exceptions.		No information available
Custom Report Builder Configurable tool for designing custom reports on payments.		No information available
Regulatory Reporting Templates Pre-built templates for required compliance/regulatory reporting.		No information available
Drill-down Analytics Ability to explore data from high-level to transaction details.		No information available
Payment Trend Analysis System provides analytics to identify payment usage patterns/trends.		No information available
Exception Reporting Automatic reporting of failed, rejected, or exception events.		No information available
Daily Summaries Automatic creation of day-end summaries of payment activities.		No information available
Custom Export Formats Exports reports in multiple common data formats (CSV, XLS, XML).		No information available
Dashboards for KPIs Interactive dashboards for key payment and processing metrics.		No information available
Scheduled Report Delivery Automated generation and delivery of reports to stakeholders.		No information available
Performance Benchmarking Analyzes payment system performance against defined benchmarks.		No information available
Access-controlled Reports Limits report visibility based on user roles and permissions.		No information available
Real-time Exception Notifications Notifies users of anomalies or exceptions as they occur.		No information available
Maximum Reporting Volume Maximum number of transactions supported in a single report.		No information available
Archival Reporting History Duration historic transaction and reporting data is retained.		No information available

Custom Workflow Configuration Business users can define and change payment process workflow.		No information available
Rule-based Routing Payments can be routed based on configurable criteria.		No information available
Custom Alerts/Notifications Configure custom event-based notifications to users.		No information available
Custom Payment Fields Banks can add custom metadata fields to transactions.		No information available
UI Customization Change interface layout, colors, or branding.		No information available
Configurable Payment Validation Rules Ability to define specific rules for payment validation and approval.		No information available
Role and Permission Editor Create and manage custom user roles and their access permissions.		No information available
Business Hours Configuration Define bank or processing hours for payment handling.		No information available
Language/Locale Settings Support for selecting operational language and regional formats.		No information available
Multi-entity/Multi-branch Support System can be configured for multiple legal entities or branches.		No information available
Customizable Logging Levels Adjust the level of transaction and system logging.		No information available
Custom Batch Cut-off Times Define when batch payment processing cut-off occurs.		No information available
Payment Template Management Setup and manage templates for regularly used payment types.		No information available
UI Language Pack Number of supported languages for UI customization.		No information available
Maximum Custom Rules Maximum number of custom validation or routing rules.		No information available

Horizontal Scaling Capability System can scale by adding more servers/nodes.		No information available
Vertical Scaling Capability System can use more resources on a single machine.		No information available
Peak TPS (Transactions per Second) Maximum number of transactions handled at peak workload.		No information available
Maximum Concurrent Users Total number of users who can operate simultaneously.		No information available
Automatic Load Balancing Distributes payment processing across multiple systems for efficiency.		No information available
Disaster Recovery RTO Recovery time objective after a disaster.		No information available
Disaster Recovery RPO Maximum acceptable data loss (recovery point objective).		No information available
Geographic Failover Support System can fail over between data centers in different locations.		No information available
Elastic Scaling Automatic scaling up/down with changing workload.		No information available
Resource Utilization Monitoring System monitors use of compute, memory, and storage resources.		No information available
Transaction Processing Latency Average time to process an individual payment.		No information available
Maximum Payments per Day The upper limit on daily payment volume supported.		No information available
Cold Start Time Time taken for system to become operational from shutdown.		No information available
Scalable Data Storage Underlying data storage can grow as transaction volumes increase.		No information available
High-availability (HA) Uptime SLA Guaranteed uptime according to SLA.		No information available

Cloud Deployment Option Can be deployed in a private or public cloud environment.		No information available
On-premise Deployment Option Can be run within bank’s own data centers.		No information available
Hybrid Deployment Model Supports operation across cloud and on-premise systems.		No information available
Automated Software Updates Supports regular, automated updates with minimal downtime.		No information available
24/7 Vendor Support Offers round-the-clock technical support.		No information available
Knowledge Base / Documentation Accessible and detailed product documentation for teams.		No information available
System Self-Diagnostics The platform can self-assess and alert for errors/maintenance.		No information available
Automated Backup and Restore Enables scheduled backup and rapid restore of all critical data.		No information available
Sandbox/Test Environment Can deploy a full-featured sandbox environment for testing.		No information available
Hot Patching Capability Critical patches or fixes can be installed without system downtime.		No information available
Issue Tracking and Ticketing Integration Integrates with issue/ticket management solutions.		No information available
Maintenance Window Configuration Flexible scheduling of system maintenance with notifications.		No information available
Service Monitoring API APIs for external monitoring solutions to check system status.		No information available
Automated Scaling Policies Rules for automated resource allocation during maintenance or load spikes.		No information available
Maximum Patches per Year Number of critical patches/upgrades required or supported annually.		No information available

Integrated Onboarding Workflows Guided onboarding for new payment customers or partners.		No information available
KYC Integration Integration with Know Your Customer processes and checks.		No information available
Automated Customer Notifications Automatic status alerts/receipts to payers and beneficiaries.		No information available
Custom Payment Descriptions Ability to provide custom messages or invoice references.		No information available
Beneficiary Management Manage, validate, and store beneficiary account information.		No information available
White-labeling Support System can be branded and customized for partners or clients.		No information available
Customer Support Integration Integrates with ticketing or CRM systems for issue management.		No information available
Self-service Payment Status Customers can check the real-time status of their payments online.		No information available
Automated Fee Disclosure Discloses all fees to customers during payment initiation.		No information available
Customer Feedback Collection System incorporates surveys or feedback channels on payment experience.		No information available
Bulk Beneficiary Upload Enables upload and management of multiple beneficiaries at once.		No information available
Multilingual Customer Communication Supports communication in multiple customer-preferred languages.		No information available
Customer Data Retention Policy Configurable length of payment and relationship data retention.		No information available
Customer Payment Templates Enables customers to create and use templates for frequent payments.		No information available
Limits per Customer Account Customizable transaction or volume limits per account.		No information available

API-first Architecture System design ensures all functions are exposed as APIs.		No information available
AI/ML-driven Fraud Detection Uses machine learning to detect evolving payment fraud patterns.		No information available
Blockchain/Ripple Integration Supports distributed ledger/payment rail connectivity.		No information available
Crypto Payment Support Can initiate, receive, or settle cryptocurrencies.		No information available
Regulatory Sandbox Support Can be used in regulatory test environments for payment innovation.		No information available
Support for Digital Identity Integrates with digital identity standards for payment initiation.		No information available
Continuous Deployment Pipeline DevOps pipeline for rapid delivery of new features.		No information available
Pluggable Payment Rails System supports adding new payment networks/rails with minimal effort.		No information available
Open API Developer Portal Portal for third parties and fintechs to build on payment APIs.		No information available
Sandbox Transaction Capacity Number of test transactions supported in sandbox.		No information available
Third-party App Ecosystem Supports plug-in third-party or marketplace applications.		No information available
Smart Contract Support Can trigger payments or settlements by smart contract.		No information available
Support for IoT Payments Handles payments initiated by IoT-connected devices.		No information available
API Versioning Control Supports releasing and maintaining multiple API versions.		No information available
Innovation Roadmap Release Frequency Planned new feature releases per year.		No information available

CGI All Payments from CGI

Product analysis by function

Payment Processing Systems for Retail Banking

Security & Compliance (8 Yes /8 Known /12 Possible features)

Processing Capabilities (6 Yes /6 Known /12 Possible features)

Integration Capabilities (10 Yes /10 Known /12 Possible features)

Customer Experience (0 Yes /0 Known /12 Possible features)

Reporting & Analytics (0 Yes /0 Known /12 Possible features)

Cost Structure (0 Yes /0 Known /12 Possible features)

Reliability & Performance (0 Yes /0 Known /12 Possible features)

Innovative Payment Technologies (0 Yes /0 Known /12 Possible features)

Vendor Support & Service (0 Yes /0 Known /12 Possible features)

Scalability & Growth (0 Yes /0 Known /12 Possible features)

Payment Operations Systems for Operations

Core Payment Processing (12 Yes /12 Known /15 Possible features)

Security and Compliance (11 Yes /11 Known /15 Possible features)

Integration and Connectivity (12 Yes /12 Known /15 Possible features)

User Interface and Experience (8 Yes /8 Known /15 Possible features)

Payment Types and Channels Supported (4 Yes /4 Known /15 Possible features)

Operational Controls and Monitoring (0 Yes /0 Known /15 Possible features)

Reporting and Analytics (0 Yes /0 Known /15 Possible features)

Customization and Configurability (0 Yes /0 Known /15 Possible features)

Scalability and Performance (0 Yes /0 Known /15 Possible features)

Deployment, Maintenance and Support (0 Yes /0 Known /15 Possible features)

Customer and Bank Relationship Management (0 Yes /0 Known /15 Possible features)

Innovation and Future-proofing (0 Yes /0 Known /15 Possible features)