at Financial Technnology Year
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Communication Systems for Client Service and Operations
Integrated tools for client communications including secure messaging, video conferencing, email management with compliance archiving, and scheduled client review management.
Other Client Service and Operations
Advanced cash flow planning, tax-sensitive retirement strategies, estate planning, Monte Carlo simulations, side-by-side scenario comparisons, client portal, and API integrations with third-party applications.
Provides users with personalized financial advice, goal tracking, tax-loss harvesting, and automated investment management services. It also features user-friendly dashboards for effective client communication.
Delivers risk assessments, scenario analysis, and compliance management tools designed to enhance client service in financial advisory by ensuring informed decision-making and regulatory adherence.
Offers custodial services for independent advisors, including technology solutions for client management, reporting and communication tools that enhance client engagement.
A robust client management system with features for tracking interactions, portfolio management, and integrated communication channels to facilitate efficient client engagement.
Refinitiv Eikon Messenger
By: Refinitiv (LSEG)
https://www.refinitiv.com/en/products/eikon-trading-software/messenger
By: Refinitiv (LSEG)
https://www.refinitiv.com/en/products/eikon-trading-software/messenger
A secure instant messaging and collaboration platform tailored for financial professionals. Enables communication between advisors and clients, compliant record keeping, and communication monitoring across all devices.
Provides secure advisor-client communication, digital interaction log, compliant messaging, and AI-driven nudges for optimizing customer service and sales outreach.
Symphony Secure Messaging
By: Cloud9 Technologies (acquired by Symphony)
https://symphony.com/why-symphony/secure-messaging/
By: Cloud9 Technologies (acquired by Symphony)
https://symphony.com/why-symphony/secure-messaging/
Provides encrypted chat, voice, file sharing, and bots, designed for rapid, compliant communication between advisors and clients. Integrates with compliance tools, CRM, and custom workflows.
FactSet Digital Solutions – Client Communication Portal
By: FactSet
https://www.factset.com/digital-solutions/advisor
By: FactSet
https://www.factset.com/digital-solutions/advisor
Customizable digital client portals enabling secure document sharing, messaging, performance reporting, and client service communication for advisors and wealth managers.
Broadridge Digital Information Delivery
By: Broadridge Financial Solutions
https://www.broadridge.com/financial-services/communications
By: Broadridge Financial Solutions
https://www.broadridge.com/financial-services/communications
Multi-channel digital communications, secure portal messaging, e-delivery of statements, and a client service dashboard for advisors. Integrates with compliance and CRM platforms.
Engageware Appointment Scheduling & Live Chat
By: Engageware (formerly TimeTrade SilverCloud)
https://www.engageware.com/solutions/financial-institutions/
By: Engageware (formerly TimeTrade SilverCloud)
https://www.engageware.com/solutions/financial-institutions/
Online appointment scheduling, chat, co-browsing and omnichannel messaging to facilitate advisor-client service and operations for banks and wealth managers.
Portfolio management, trading, billing, client portal, reporting, and integrated communications tools that streamline advisor-client interactions and back-office operations.
Automated form filling, digital signature collection, API integration with CRMs, custom branding, and compliant document workflow management for financial advisors.
Compliant text messaging platform with supervision, archiving, and integration with popular CRMs used by financial advisors.
Automated email marketing, social media scheduling, website management, content library, and integrated communication tools for financial advisors.
Morningstar Advisor Workstation
By: Morningstar, Inc.
https://www.morningstar.com/products/advisor-workstation
By: Morningstar, Inc.
https://www.morningstar.com/products/advisor-workstation
A comprehensive investment planning platform offering portfolio analysis, asset allocation, fund screening, and proposal generation tools. Includes client management features, risk assessment, and goal-based planning capabilities.