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BTS DocuBank from Banking Technology Solutions
A document management platform tailored for banks that enhances customer service through efficient document processing, compliance tracking, and secure access.
More about Banking Technology Solutions
Product analysis by function
Document Management for Operations
Solutions for capturing, storing, managing, and retrieving banking documents and records.
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Document Capture
(5 Yes /5 Known /11 Possible features)
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Multi-Channel Input Ability to import documents from various sources (scanners, email, mobile, direct upload, etc.) |
Vendor site and product overview mention import from scanners, email, mobile, and uploads. | |
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Batch Scanning Enables scanning and processing of multiple documents simultaneously. |
Product pitches 'batch processing' and 'high-volume scanning'. | |
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Optical Character Recognition (OCR) Automatically extracts text from scanned images or PDF files. |
Optical Character Recognition highlighted as a core benefit. | |
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Barcode Recognition Reads and interprets barcodes to auto-populate metadata fields. |
No information available | |
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Automated Document Classification Ability to identify and sort documents by type or category automatically. |
Product offers automatic document sorting and classification. | |
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Mobile Capture Support Supports capturing and submitting documents via mobile devices. |
Mobile app and in-branch mobile capture mentioned on feature sheet. | |
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Document Import Speed The speed at which documents are ingested into the system. |
No information available | |
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File Format Compatibility The number of different file formats supported for import (PDF, DOCX, JPEG, etc.). |
No information available | |
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Auto-Rotation of Scanned Documents Detects and rotates wrongly oriented scanned documents automatically. |
No information available | |
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Blank Page Removal Automatically detects and removes blank pages during scanning. |
No information available | |
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Automatic Quality Enhancement Improves scan quality (brightness, contrast, de-skewing) automatically. |
No information available |
Document Storage & Archiving
(8 Yes /8 Known /10 Possible features)
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Centralized Repository All documents are stored in a single, secure location. |
Emphasizes 'central, secure storage'. | |
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Document Versioning Tracks and stores previous versions of documents. |
Document version controls and audit trails are promoted for compliance. | |
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Retention Policy Management Configurable policies for document retention and automatic disposal. |
Retention and disposition policies for financial compliance noted. | |
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Data Encryption At Rest Stores documents in an encrypted format while static. |
Product is described as encrypting data at rest for compliance. | |
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Data Encryption In Transit Encrypts documents as they are transferred within or outside the system. |
Encrypts all data transfers, includes 'end-to-end encryption' statement. | |
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Compression Efficiency The ability to reduce file size for storage optimization. |
No information available | |
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Disaster Recovery Support Integrated backup and restore functionalities. |
Features backup, restore, and 'business continuity/disaster recovery' support. | |
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Geographic Redundancy Storage of documents in multiple physical locations. |
States use of multiple secure data centers for redundancy. | |
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Storage Capacity Maximum volume of documents/data that can be stored. |
No information available | |
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Long-Term Archiving Formats Support for non-proprietary, standard archiving formats (PDF/A, TIFF, etc.). |
Support for PDF/A and TIFF archiving formats is referenced in whitepapers. |
Search & Retrieval
(4 Yes /4 Known /9 Possible features)
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Full-Text Search Ability to search document content (not just metadata). |
Marketing stresses 'full-text search' across bank documents. | |
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Advanced Filtering Multi-criteria searches using fields like date, author, type, etc. |
Custom search and advanced filtering available in the demo videos. | |
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Search Speed Time taken to return results for large repositories. |
No information available | |
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Image-Based Search Search based on included images or graphical marks. |
No information available | |
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Saved Searches Ability to save complex search queries for reuse. |
Users can save and rerun complex search queries, per user guide. | |
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Tagging Support Supports user-defined tagging for quick retrieval. |
Tagging system for quick retrieval and organization documents. | |
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Search Result Export Ability to export search results as lists or documents. |
No information available | |
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Natural Language Query Support Allows searching using natural, conversational language. |
No information available | |
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Recent Searches History Tracks and allows easy retrieval of recent search queries. |
No information available |
Workflow & Automation
(5 Yes /5 Known /9 Possible features)
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Custom Workflow Creation Allows design and implementation of custom document workflows. |
Workflow builder with drag-and-drop configuration is referenced. | |
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Integration with Core Banking Systems Direct connectivity with key banking platforms for seamless flow. |
API and banking platform integrations cited among key features. | |
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Automated Notifications & Alerts Automatically notify users about required actions or deadlines. |
Automatic alerts/notifications for tasks and deadlines. | |
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Approval Routing Facilitates review and approval chains for documents. |
Approval workflow and routing system described on overview page. | |
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Role-Based Task Assignment Automatic assignment of tasks based on user roles. |
No information available | |
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Process Bottleneck Reporting Identifies and reports on delays in document workflows. |
No information available | |
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SLAs for Document Handling Supports measurement and enforcement of processing time service levels. |
No information available | |
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Audit Trail Automation Automatically records all workflow steps for compliance. |
Audit trails across workflows cited as compliance requirement. | |
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Parallel Approval Flows Supports parallel routing for faster document turnaround. |
No information available |
Collaboration & Sharing
(6 Yes /6 Known /8 Possible features)
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Granular Permissioning Define visibility and actions at document/folder/user level. |
Granular permissions at user/document/folder level mentioned. | |
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Secure Internal Sharing Share documents securely within banking teams. |
Allows secure internal sharing and collaboration with access controls. | |
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Secure External Sharing Enable document sharing with clients, regulators, or external auditors securely. |
Supports secure link-based sharing with regulators, auditors, clients. | |
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Real-Time Co-Authoring Multiple users can simultaneously edit select document types. |
Mentions 'real-time co-authoring' for select file types. | |
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Commenting and Annotations Ability to add comments or markups to documents. |
Comment/annotation features are featured in screenshots. | |
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Expiration on Shared Links Links to documents automatically expire after a set period. |
Option for expiry on shared document links disclosed. | |
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Activity Stream/Feed Tracks and displays document activities for easy collaboration. |
No information available | |
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Collaborator Count Limit Limit on the number of simultaneous collaborators. |
No information available |
Security & Compliance
(6 Yes /6 Known /9 Possible features)
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Fine-Grained Access Controls Manage permissions for users, groups, or roles with detail. |
Fine-grained access controls part of security highlights. | |
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Data Masking Obscures sensitive information in documents when viewed by unauthorized users. |
No information available | |
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Audit Logging Comprehensive logs of all document access and actions for compliance review. |
Mentioned as mandatory for audit and compliance in product specs. | |
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Regulatory Compliance Certification Product has specific certification (GDPR, SOX, GLBA, etc.). |
Lists compliance with relevant certifications GDPR, SOX, GLBA. | |
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Multi-Factor Authentication Requires second-level verification for access. |
Multi-factor authentication supported for all users. | |
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Watermarking Ability to automatically apply watermarks to sensitive documents. |
No information available | |
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Read-Only Document Distribution Restrict documents to view-only mode for specific users or workflows. |
Read-only sharing is possible for workflows and users. | |
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Intrusion Detection Detects and alerts on unauthorized access attempts. |
No information available | |
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End-to-End Encryption Ensures all document data is encrypted from capture to storage. |
'End-to-end encryption' stated in security overview. |
Integration & Interoperability
(6 Yes /6 Known /8 Possible features)
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API Availability Comprehensive APIs to access and manage documents programmatically. |
API documentation and developer portal available. | |
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Pre-Built Connectors Standard integrations for popular banking, CRM, ERP, and analytics systems. |
Standard connectors for banking core, CRM and analytics platforms. | |
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Single Sign-On (SSO) Support for enterprise identity providers for seamless authentication. |
Single Sign-On (SSO) with SAML, OAuth and enterprise AD listed. | |
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Webhooks/Events Provides real-time notifications to external systems. |
No information available | |
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File Sync Support Integrates with enterprise file sync | share platforms (e.g., OneDrive, Box, SharePoint). |
Lists support for OneDrive, Box, and SharePoint integration. | |
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Custom Integration Toolkit Tools or SDKs for building custom connectors. |
SDKs and development toolkits for custom integration provided. | |
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Data Import/Export Tools Bulk upload and export to/from other systems. |
Bulk data import/export utilities are a highlighted feature. | |
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Integration Scalability The number of concurrent integrations supported. |
No information available |
Usability & User Experience
(6 Yes /6 Known /9 Possible features)
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Modern User Interface Clean, attractive, and responsive UI/UX design. |
Modern web interface with responsive design in screenshots. | |
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Personalized Dashboards Custom dashboards show relevant document tasks and alerts. |
Customizable dashboard for tasks and alerts is highlighted. | |
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Accessibility Features Complies with standards for users with disabilities (WCAG, screen reader support). |
No information available | |
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Language Localization Options Supports multiple languages for international banking teams. |
Product localizes interface for multiple languages. | |
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Mobile App Availability Dedicated mobile applications for both iOS and Android. |
Mobile apps for both iOS and Android are available. | |
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Performance Speed Average page load or action time. |
No information available | |
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Onboarding & Training Tools Integrated tutorials, help center, and onboarding guides. |
Onboarding, knowledgebase, and contextual help are featured. | |
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Customizable Shortcuts Users can configure shortcuts for frequent tasks. |
No information available | |
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Bulk Actions Support Ability to perform actions on multiple documents at once. |
Bulk operations (delete, move, download) are shown in user interface tour. |
Reporting & Analytics
(9 Yes /9 Known /9 Possible features)
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Standard Reports Out-of-the-box reports on document volumes, workflow status, access logs, etc. |
Standard reporting on usage and document status is mentioned. | |
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Custom Report Builder Create tailor-made reports using selected metrics and filters. |
Custom report builder tool detailed in solution materials. | |
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Real-Time Dashboards Live visualization of key metrics and statuses. |
Product offers live dashboards for metrics and statuses. | |
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Historical Trend Analysis Tracks trends in document and workflow activity over time. |
Supports trend analysis and historical data visualization. | |
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Export to XLS/PDF/CSV Ability to export reports in various standard formats. |
Reports can be exported as XLS, PDF, or CSV per documentation. | |
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Scheduled Report Delivery Automatic report generation and delivery at scheduled intervals. |
Scheduled delivery of regular reports is available according to admin guides. | |
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KPI Tracking Ability to define and track key performance indicators. |
Users can define and track custom KPIs in product. | |
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Usage Analytics Insights on system usage, user activity, and access patterns. |
Detailed usage analytics dashboard is a competitive differentiator. | |
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Compliance Monitoring Reports/alerts for non-compliant document activities. |
Compliance monitoring and reporting noted as key control. |
E-Signature & Authorization
(6 Yes /6 Known /9 Possible features)
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Integrated E-Signature Natively supports digital signatures within document workflows. |
Integrated e-signature presented with workflow demos. | |
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Signature Compliance Complies with legal e-signature standards (eIDAS, ESIGN, UETA). |
Compliance with eIDAS and ESIGN is cited in legal resources. | |
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Multi-Signatory Workflows Supports multi-party approvals with signatory sequencing. |
Multi-signatory approval flows shown in e-sign workflow screen. | |
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Signature Expiry & Reminders Expiration dates and reminders for pending signatures. |
No information available | |
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Template Library Pre-built templates for frequently signed document types. |
Template library for common e-sign forms is a standard offering. | |
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Audit Trail for Signing Chronological record of signing actions. |
Chronological audit trail for signatures is described in all collateral. | |
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Biometric Signature Support Includes biometric (handwriting, fingerprint) signature capture. |
No information available | |
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Signer Authentication Methods Number of available authentication methods for signers. |
No information available | |
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Bulk Signing Support Ability to sign multiple documents in one action. |
Bulk signing options for loan and client onboarding documents. |
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