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AvePoint Cloud Backup from AvePoint
Comprehensive backup solution with compliance features including granular restore capabilities, data retention policies, eDiscovery, and audit logs specifically designed for financial institutions. Specializes in Microsoft 365 protection with regulatory compliance capabilities.
Product analysis by function
Data Backup and Recovery Systems for Compliance and Risk Management
Hardware and software solutions that ensure continuous backup of critical client and business data with rapid recovery capabilities in case of system failures or cyber incidents.
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Backup Frequency and Scheduling
(8 Yes /8 Known /10 Possible features)
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Automated Backup Scheduling Ability to set automatic regular backups (hourly, daily, weekly, etc.). |
AvePoint Cloud Backup supports schedule-based automated backups (daily, multiple times per day, etc.), as detailed on the product documentation and financial services landing page. | |
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Real-Time Backup Continuous data backup in real-time as changes occur. |
Official documentation and third-party reviews specify AvePoint Cloud Backup supports real-time and near-real-time backup for Microsoft 365 assets. | |
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Incremental Backups Only new and modified data since the last backup is saved to optimize storage and speed. |
Incremental backups are supported, as noted in AvePoint's product specifications for Microsoft 365. | |
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Full Backup Option Capability to create complete snapshots of all data at a specific point in time. |
Product allows full backups on demand and at scheduled intervals per official datasheets. | |
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Custom Backup Schedules Flexibility to configure custom backup frequencies per data set or business need. |
The product supports custom scheduling options, as described in its documentation. | |
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Backup Window Duration The time required to complete a typical backup operation. |
No information available | |
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Backup Retention Policies Configurable rules for how long backups are retained before being purged. |
Retention policies are a core compliance feature referenced in financial services marketing and deployment guides. | |
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Missed Backup Alerts Automatic notification if a scheduled backup does not occur. |
Missed backup notifications are included as part of AvePoint's monitoring and alerting system. | |
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Backup Start/End Time Settings Ability to schedule backups outside business hours to reduce disruption. |
Backups can be scheduled outside of business hours to reduce operational disruption as discussed in the scheduler's configuration section. | |
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Backup Success Rate The percentage of scheduled backups completing successfully. |
No information available |
Recovery Capabilities
(6 Yes /6 Known /10 Possible features)
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Granular Data Recovery Restore specific files, folders, or database entries—not just whole system images. |
Granular restore is a key feature, promoted for financial services use-cases (file, email, Teams chats, etc.). | |
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Point-in-Time Recovery Ability to restore data to a specific point to recover from user or system errors. |
AvePoint's point-in-time recovery capabilities are highlighted as critical for compliance and user-error correction. | |
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Bare-Metal Restore Capability to restore the entire system—including OS, settings, and applications—onto new hardware. |
No information available | |
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Disaster Recovery Time Objective (RTO) The targeted duration for full restoration of service after an incident. |
No information available | |
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Disaster Recovery Point Objective (RPO) Maximum acceptable amount of data loss measured in time. |
No information available | |
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Self-Service Recovery Portal Allows end users or admin to initiate their own restores based on permissions. |
Product includes a self-service recovery portal for authorized users and admins, as described in user guides. | |
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Test Restore Functionality Provides a secure method to verify recovery processes without disrupting production systems. |
System allows for test restore operations without impacting live data, which is often required for compliance verification. | |
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Cross-Platform Recovery Support for restoring data across different operating systems or hardware. |
No information available | |
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Archived Backup Recovery Ability to recover long-term archived backups (cold storage). |
AvePoint advertises support for long-term archived backup recovery including cold storage. | |
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Multi-Version Recovery Capability to restore from multiple historical backup versions. |
Product enables recovery from multiple backup versions, as outlined in user documentation. |
Security and Compliance
(10 Yes /10 Known /10 Possible features)
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End-to-End Encryption Data is encrypted during transmission and at rest. |
End-to-end encryption at rest and in transit is a stated compliance and security feature. | |
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Multi-Factor Authentication (MFA) Requires extra authentication to access backup and recovery systems. |
Multi-factor authentication is supported for AvePoint administrator and end-user logins. | |
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Role-Based Access Control (RBAC) Restricts system access based on user roles and responsibilities. |
Role-based access control is available to segment administrative rights and user access. | |
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Data Sovereignty Options Allows selection of backup storage location to comply with local data laws. |
Data sovereignty controls for selecting backup residency for compliance (e.g. EU, US, UK). | |
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Compliant Data Retention Policies Enforces industry or jurisdictional requirements for data retention and deletion. |
Compliant data retention is enforced with customizable policies supporting industry and jurisdictional requirements. | |
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Audit Logging Maintains detailed records of all backup and recovery activities. |
Audit logging is available for all backup and restore operations, a key regulatory compliance need. | |
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Regulatory Certification Support Provides documentation or certs for standards such as GDPR, SOC 2, or FINRA. |
AvePoint provides compliance documentation and has SOC 2, ISO 27001, and other certifications relevant to finance. | |
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Immutable Backups Prevents backup data from being altered or deleted for a specified retention period. |
Product supports immutable backups via object-locking when storing in compatible storage Services (e.g., Azure, AWS S3). | |
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Secure Credential Management Uses vaults or secure mechanisms to manage backup agent credentials. |
Secure credential management best practices are referenced, including integration with vaulting solutions. | |
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Tamper Detection and Alerts Detects and notifies of unauthorized changes to backup sets. |
Product can alert on tampering or changes to backup sets with logging and notifications. |
Deployment and Integration
(9 Yes /9 Known /10 Possible features)
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Supported Platforms Compatibility with on-premises, cloud, and hybrid IT environments. |
Supports Microsoft 365, on-premises, hybrid and multi-cloud environments. | |
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API Integration Availability of APIs for integration with other software and workflow automation. |
API integration is provided for workflow automation and reporting per developer documentation. | |
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Third-Party Application Support Integrates with popular CRM, ERP, and financial platforms used in advisory services. |
Integration with Microsoft 365, Salesforce, Dynamics 365, and other third-party business platforms. | |
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Agentless Backup Option Performs backups without installing software directly on protected systems. |
No information available | |
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Virtual Machine Backup Support Provides full backup and recovery for VMs. |
VM backup support is available for Azure VMs and Hyper-V environments, according to solution sheets. | |
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Database-Aware Backups Supports application-consistent backups for SQL, Oracle, etc. |
Database-aware backup is supported for SQL, SharePoint Online, and Exchange Online. | |
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Cloud Storage Integration Can connect to cloud object storage (AWS S3, Azure Blob, etc.). |
Cloud storage integration with Azure Blob, AWS S3, and other object storage is a core feature. | |
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Mobile App Access Allows monitoring and managing backups from mobile devices. |
Mobile app access is offered via AvePoint's Partner and Admin mobile apps for monitoring and alerts. | |
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Cross-Platform Migration Assists in migrating data between different systems during recovery. |
Supports cross-platform data migration as part of recovery/migration projects. | |
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Automated Discovery Automatically finds new systems or data requiring backup. |
AvePoint's discovery functions identify new Microsoft 365 sites and groups for backup. |
Storage Management
(9 Yes /9 Known /10 Possible features)
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Deduplication Eliminates duplicate data to reduce storage requirements. |
Data deduplication is used to optimize cloud storage use, per product FAQ. | |
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Compression Reduces backup file sizes to save storage space. |
Compression is implemented for efficient backup storage. | |
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Storage Tiering Moves backups to less expensive storage as they age. |
Storage tiering supported via native cloud provider features; AvePoint manages cold and hot storage. | |
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Encrypted Storage All stored backups are encrypted at rest. |
All data is encrypted in storage by default and at user option for additional compliance. | |
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Multi-Site Replication Copies backups to multiple geographic locations for added resilience. |
Multi-site replication offered through compatible cloud destinations and fallback features. | |
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Storage Utilization Metrics Provides detailed reporting on storage consumption and trends. |
Product displays storage utilization metrics via dashboard and customizable reports. | |
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Data Lifecycle Management Automates movement, archival, and deletion of backup data based on policies. |
Data lifecycle management policies can be established for archive and deletion automation. | |
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On-Premises and Cloud Storage Support Supports both local and remote backup storage options. |
Supports both on-premises disk and cloud object storage as backup targets. | |
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Object Lock Support Ensures backup object immutability to prevent deletion or modification. |
Object lock is supported when using certain cloud storage backends (e.g., AWS S3, Azure immutable storage). | |
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Storage Quotas Set maximum space usage limits for backup repositories. |
No information available |
Monitoring and Reporting
(10 Yes /10 Known /10 Possible features)
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Centralized Dashboard Unified interface for viewing all backup and recovery status. |
Centralized cloud dashboard interface is featured in all product materials. | |
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Automated Email Alerts Instant notifications for backup failures, recoveries, or anomalies. |
Automated and customizable email alerts are advertised for backup and recovery events. | |
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Customizable Reports Ability to generate and schedule tailored reports for compliance/audit. |
Reporting module supports customizable scheduling and report content. | |
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Historical Trend Analysis Shows backup reliability and storage use over time. |
Historical trend analysis is part of the cloud analytics and dashboard. | |
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Audit Trail Export Downloadable logs for compliance and regulator review. |
Audit logs can be exported for compliance review per the compliance features FAQ. | |
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Anomaly Detection Uses ML or rules to spot unusual backup or restore activity. |
Machine learning and rule-based anomaly detection discussed in security overviews. | |
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SLA Monitoring Measures adherence to backup/recovery service-level agreements. |
SLA monitoring and compliance status are visible as part of dashboard reporting. | |
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Executive Summaries Periodic summarization of backup posture for senior management. |
Executive summary reports are auto-generated for organizational stakeholders. | |
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Backup Success/Failure Rates Analytical display of discrete backup job results. |
Backup job success and failure reports available on dashboard and via email. | |
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Real-Time System Health Visualization Live status updates for all backup infrastructure components. |
Product includes real-time system health visualization for backup infrastructure. |
Performance and Scalability
(4 Yes /4 Known /10 Possible features)
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Backup Throughput Speed at which data is backed up under optimal conditions. |
No information available | |
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Concurrent Backup Jobs Number of backup operations running simultaneously. |
No information available | |
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Scalability Ease in adding more capacity or supported endpoints as business grows. |
AvePoint Cloud Backup is designed to scale from SMB to large financial enterprises. | |
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Resource Throttling Controls to limit computer/network resource usage for backups. |
No information available | |
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Multi-Tenancy Support Ability to manage different client environments or business units independently. |
Multi-tenancy support is available for MSPs and large financial services firms managing multiple entities. | |
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Self-Healing Mechanisms Automatically retries or fixes failed backup jobs. |
AvePoint implements self-healing retry mechanisms for missed backup jobs. | |
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High Availability Configuration Deployment architectures to ensure uptime during software/hardware failures. |
High-availability deployment models available for business-critical asset protection. | |
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Backup Initiation Latency Time between backup request and actual start. |
No information available | |
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Max Supported Endpoints Upper capacity for protected clients/servers under management. |
No information available | |
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Load Balancing Distributes backup workload evenly among available resources. |
No information available |
Usability and User Experience
(7 Yes /7 Known /10 Possible features)
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Intuitive GUI Modern, user-friendly graphical interface for ease of navigation. |
Modern and intuitive GUI is consistently noted in product reviews and customer feedback. | |
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Role-Specific Dashboards Tailored views and controls for admins, compliance officers, risk managers, etc. |
No information available | |
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Context-Sensitive Help Built-in help accessible from any screen. |
Context-sensitive help is broadly available throughout AvePoint admin portals. | |
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Guided Recovery Wizards Step-by-step guidance for different recovery scenarios. |
Guided recovery wizards are included for common restore scenarios in Microsoft 365. | |
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Multi-Language Support System interface available in several languages. |
Multi-language support is available for global deployments. | |
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Bulk Action Capabilities Manage backups or restores for multiple systems simultaneously. |
Bulk backup/restore action capabilities supported, as referenced in admin UI screens. | |
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Accessibility Features Compliant with accessibility guidelines for users with disabilities. |
No information available | |
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Customizable Interface Personalize layout, reports, and notifications. |
Customizable dashboards and user experience options highlighted in UI guides. | |
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In-Context Notifications Immediate pop-ups for important backup/recovery events. |
No information available | |
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Quick Restore Options One-click or minimal-step recovery for recent backups. |
Quick restore options for recent backups well-documented in recovery wizards. |
Support and Maintenance
(7 Yes /7 Known /10 Possible features)
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24/7 Technical Support Access to a support team at any hour. |
24/7 technical support is part of AvePoint's SLA and service commitment. | |
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Onsite Support Availability Option for in-person support if required. |
Onsite support is available as a premium add-on for enterprise/financial sector clients. | |
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Comprehensive Knowledge Base Access to FAQs, guides, and troubleshooting articles. |
Comprehensive online knowledge base with articles, guides, and video tutorials. | |
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Automatic Software Updates System automatically applies patches and new features. |
Automatic updates are provided as part of the SaaS offering. | |
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Proactive Monitoring by Vendor Vendor monitors system for problems and alerts you. |
No information available | |
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User Community Forum Customer-managed forums for tips and peer support. |
User community forums available through AvePoint's support ecosystem. | |
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Service Level Agreement (SLA) Clear commitment for uptime, response time, and resolution. |
AvePoint publishes SLAs for supported services with clear uptime and response guarantees. | |
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Escalation Procedures Documented steps for escalating critical issues. |
No information available | |
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Release Notes/Changelog Detailed documentation for every product update. |
Release notes and changelogs available on product update pages. | |
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Dedicated Account Manager A named individual for personalized technical/business support. |
No information available |
Cost and Licensing
(8 Yes /8 Known /10 Possible features)
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Transparent Pricing Model All costs are disclosed and predictable with no hidden fees. |
Transparent pricing is promoted for SaaS options with no hidden fees. | |
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Pay-as-You-Go Option Costs based on usage (e.g., per GB or per backup job). |
Pay-as-you-go pricing available in select geographies and for cloud-based plans. | |
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Tiered Licensing Multiple service tiers based on features, capacity, or number of users. |
Multiple licensing tiers exist (standard, premium, enterprise). | |
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Unlimited Data Plan Option for flat-fee unlimited backup capacity. |
Flat-fee unlimited data plans available for enterprise customers. | |
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License Mobility Easily transfer licenses between systems or locations. |
No information available | |
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Free Trial Availability No-obligation free trial period for evaluation. |
Free trial is available for AvePoint Cloud Backup. | |
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Upfront Implementation Cost Disclosure All initial setup fees clearly listed prior to purchase. |
Implementation fees, if any, are disclosed upfront for financial institutions. | |
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No Overage Penalties System does not charge expensive penalties for temporarily exceeding capacity. |
No information available | |
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Bundled Professional Services Implementation, training, or consulting included in pricing. |
Professional services can be bundled as part of enterprise contracts. | |
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Flexible Payment Terms Support for monthly, annual, or multi-year term payments. |
Monthly, annual and multi-year subscription/payment options available. |
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