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Samsung Knox Suite from Samsung
An end-to-end solution for securing, deploying, and managing mobile devices in wealth management. Features include hardware-backed security, secure folder for client information, biometric authentication, secure communications, and granular policy controls to meet financial compliance requirements.
Product analysis by function
Secure Mobile Devices for Wealth Management
Tablets and smartphones with enhanced security features allowing advisors to access client information and financial planning tools while meeting with clients outside the office.
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Authentication & Access Control
(9 Yes /9 Known /13 Possible features)
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Multi-Factor Authentication (MFA) Requires users to provide multiple forms of identification before granting access. |
Knox Suite supports MFA through integration with MDM security policies. Samsung's security documentation confirms support for multi-form authentication. | |
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Biometric Authentication Supports authentication via fingerprint, facial recognition, or iris scanning. |
Samsung Knox natively enables biometric authentication (fingerprint, face) for device and application access. | |
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Single Sign-On (SSO) Allows users to use one set of login credentials across multiple related systems. |
No information available | |
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Role-Based Access Control (RBAC) Grants access based on user roles, limiting exposure to sensitive features and data. |
Role-based access controls can be managed via Knox Suite device management dashboards. | |
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Time-based Access Restrictions Restricts platform access to set periods for added security and oversight. |
No information available | |
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Geofencing Limits platform access to predefined geographic locations. |
Geofencing is available in device policies and restricts access based on location. | |
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Session Timeout Automatically logs out users after a period of inactivity. |
No information available | |
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Device Registration Allows only registered and approved devices to access sensitive information. |
Device registration with approval is fundamental in Knox for device fleet onboarding. | |
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Jailbreak/Root Detection Detects devices with compromised operating systems and restricts access. |
Jailbreak/root detection is native to Knox and blocks access on compromised devices. | |
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Remote Lock/Wipe Ability to lock or erase device data remotely if lost or stolen. |
Knox Suite allows remote device lock and wipe for lost/stolen endpoints. | |
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Customizable Password Policies Enforces complexity and frequency rules for password creation and updates. |
Customizable password policies are enforceable via device administration. | |
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User Activity Logging Tracks user actions on the platform for accountability and investigation. |
User activity on managed devices is logged for compliance and audit. | |
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Access Approval Workflow Requires admin approval before granting user or device access. |
No information available |
Data Encryption & Privacy
(11 Yes /11 Known /11 Possible features)
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End-to-End Encryption Encrypts data at rest and in transit between devices and servers. |
Data is encrypted at rest and in transit using the Knox platform's end-to-end encryption. | |
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On-Device Data Encryption Secures stored data locally on the mobile device using encryption. |
On-device file system and secure folder encryption is a core feature. | |
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Secure Backup Backs up data securely in compliance with privacy standards. |
Secure backup and restore is integrated, using encrypted cloud storage. | |
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Encrypted Communications Ensures all messaging, calls, and file transfers are encrypted. |
Encrypted communications—APIs force TLS, protected calls/messages via Samsung environment. | |
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Secure Key Management Safeguards encryption keys with restricted access and best practices. |
Encryption keys are stored in hardware security modules and managed securely. | |
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Data Masking Masks sensitive financial data displayed on screens to prevent exposure. |
Sensitive data can be masked within work profiles/secure container of Knox. | |
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Granular Encryption Levels Allows different levels of encryption for different data types. |
Policy-based controls allow for granular encryption management per app/data type. | |
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Privacy Policy Transparency Displays clear information about data collection, use, and sharing. |
Samsung publishes clear compliance and privacy policies for Knox customers. | |
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Compliance with GDPR/CCPA Adheres to data privacy regulations such as GDPR or CCPA. |
Knox advertises compliance with GDPR and CCPA. Supported by Samsung legal compliance programs. | |
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Audit Logging Maintains logs of all access and changes to client data for auditing. |
Audit logs are maintained of device access and changes in the MDM admin panel. | |
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Secure Cache Management Automatically clears or encrypts application cache to prevent data leaks. |
Cache management can be enforced on the device through MDM profiles. |
Mobile Device Management (MDM) & Security Monitoring
(11 Yes /11 Known /11 Possible features)
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MDM Integration Offers compatibility with leading MDM solutions for device oversight. |
MDM integration with Knox Suite is a core feature. | |
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Device Inventory Tracking Tracks all approved devices accessing financial systems. |
Device inventory tracking is part of the central admin dashboard. | |
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App Whitelisting/Blacklisting Prevents installation or use of non-approved applications. |
App control (whitelisting/blacklisting) is available in enterprise app management. | |
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Mobile Threat Detection Continuously monitors for malware, phishing, or other threats. |
Knox Threat Defense includes real-time malware and phishing detection. | |
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Patch & Update Management Ensures devices and apps are running the latest secure versions. |
Patch and update management for OS and apps is available via Knox E-FOTA. | |
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VPN Enforcement Requires VPN connections for external or remote access. |
VPN can be enforced via device policies in Knox Manage. | |
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Compliance Reporting Generates reports on device compliance with security policies. |
Knox tools generate device and security compliance reports. | |
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Remote Configuration Centrally manages security settings and configurations across devices. |
Remote configuration of security settings is central to Knox Suite. | |
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Lost Device Tracking Allows real-time location and status tracking of lost devices. |
Lost or stolen device tracking is supported via device location services. | |
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Security Incident Alerts Automatically notifies administrators of security breaches or risks. |
Security incident alerting is integral to Knox for admin notification. | |
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Usage Analytics Provides analytics on device engagement and usage by advisors. |
Knox Suite dashboards provide usage analytics per user/device. |
User Experience & Interface
(8 Yes /8 Known /11 Possible features)
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Intuitive Navigation Easy-to-use interface for advisors and clients. |
Samsung is known for emphasis on UI/UX ease, confirmed by user reviews and documentation. | |
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Customizable Dashboard Allows users to personalize information and shortcuts. |
No information available | |
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Multi-Language Support Available in a variety of languages to serve diverse client bases. |
Knox Suite and Samsung devices support multiple languages. | |
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Accessibility Features Supports screen readers, high contrast mode, and large text. |
Knox apps conform with Android accessibility features (screen readers, high contrast, etc). | |
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Offline Mode Limited functionality without network connection for emergencies. |
Offline device management mode is possible for emergency scenarios. | |
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In-App Notifications Provides timely alerts and updates to users inside the app. |
In-app notification support for admin/app/user events is included. | |
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Seamless Document Upload/Download Secure and easy handling of financial documents. |
Document management and secure file access/upload are available via the secure folder and managed apps. | |
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Dedicated Client/Advisor Portal Separate portal areas for advisors and clients with tailored functions. |
No information available | |
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Voice Assistant Integration Integrates with voice assistants for hands-free operation. |
No information available | |
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Search Functionality Advanced search tools for transactions, documents, and contacts. |
Search across device content and apps is a feature in Samsung UI. | |
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Responsive Design Adapts interface for phones, tablets, and different screen sizes. |
UI adapts to phones, tablets and is responsive as per Samsung's public information. |
Transaction Security & Control
(6 Yes /6 Known /10 Possible features)
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Transaction Approvals Requires one or more approvals before large or sensitive transactions proceed. |
No information available | |
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Real-Time Transaction Monitoring Monitors and flags potentially suspicious activity as it happens. |
Real-time monitoring for suspicious device activity (e.g., unauthorized access attempts) is included. | |
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Limits on Transaction Amounts Configurable maximums for transactions approved via mobile. |
No information available | |
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Automated Fraud Detection AI-based detection and prevention of fraudulent transactions. |
Threat/Fraud detection is part of Knox security suite (includes AI-based threat recognition). | |
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Transaction Notifications Instant alerts for every transaction initiated or completed. |
Notifications/alerts can be triggered for designated transaction events via device admin. | |
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Dual Authorization Two users must independently authorize critical transactions. |
No information available | |
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Audit Trail of Transactions Comprehensive log of all transaction details and authorizations. |
All device and transaction actions are logged for audit. | |
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Regulatory Compliance Checks Automated screening of transactions for regulatory compliance. |
Compliance checks can be automated through policy engines and regulatory reporting in Knox Suite. | |
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Transaction Reversal Tools Ability to reverse incorrect or fraudulent transactions swiftly. |
No information available | |
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User Permissions for Transaction Types Administrator control to restrict types of transactions by user. |
User permissioning for apps/transactions is available for administrators centrally. |
Integration & Interoperability
(6 Yes /6 Known /10 Possible features)
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API Access Robust, secure API for integrating with other platforms and services. |
APIs for device and app management are available for integration. | |
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Data Import/Export Allows seamless transfer of financial information to and from other systems. |
Data can be imported/exported using Samsung Knox APIs and device tools. | |
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CRM Integration Integrates with Client Relationship Management software. |
No information available | |
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Portfolio Management Integration Works with third-party portfolio management and analytics tools. |
No information available | |
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Bank Connection Aggregation Aggregates holdings and balances from multiple banks and custodians. |
Bank connection aggregation possible if paired with supported financial apps under Knox security. | |
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Document Management Integration Connects with document storage and e-signature platforms. |
Integration with external document/e-signature platforms is supported via managed apps and APIs. | |
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Secure Open Banking Support Supports open banking APIs with OAuth2 and PSD2 compliance. |
No information available | |
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Alerting System Integrations Can send alerts to external monitoring and support systems. |
Knox can send alerts to integrated support/monitoring platforms via webhook/API. | |
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App Marketplace Compatibility Supports plug-ins and third-party apps from curated marketplaces. |
Knox supports third-party apps from Google Play Managed Store/Knox Marketplace. | |
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Single Data Format Standardization Uses open standards for financial data for easier interoperability. |
No information available |
Audit, Reporting & Compliance
(6 Yes /6 Known /10 Possible features)
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Regulatory Audit Trail Captures full audit logs for all data and actions, meeting compliance obligations. |
Regulatory audit trails are part of device and compliance monitoring. | |
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Real-Time Compliance Alerts Instantly flags actions or transactions that may breach compliance rules. |
Real-time compliance alerts for admin regarding device policy breaches. | |
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Scheduled Compliance Reporting Automatically generates and distributes compliance reports. |
Automated compliance reporting is available. Can be scheduled/exported monthly or ad hoc. | |
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Role-Based Compliance Controls Compliance checks vary based on user roles and access. |
No information available | |
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e-Discovery Support Facilitates discovery of electronic records for legal/audit review. |
No information available | |
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Customizable Policy Engine Policy rules can be tailored to organizational and regulatory needs. |
Admins can customize device policy rules to meet internal and regulatory needs. | |
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Conflict of Interest Monitoring Detects and reports potential advisor conflicts. |
No information available | |
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Transaction Reporting Standards Supports formats (e.g., SWIFT, FIX) required for external reporting. |
No information available | |
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Automated Record Retention Automatically applies record retention/destruction based on policy. |
Automated retention policies (for device logs/files) can be set per policy. | |
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Data Residency Awareness Ensures data is stored in approved jurisdictions. |
Data residency settings allow choosing where business data is stored—e.g., EU/US. |
Collaboration & Communication
(7 Yes /7 Known /10 Possible features)
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Secure In-App Messaging Enables end-to-end encrypted communication between users. |
Secure Knox messaging container provides encrypted in-app communication. | |
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Document Sharing and Signatures Securely share, collaborate and sign important documents. |
Secure file/document sharing and e-signature support is available via integrated apps. | |
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Client Scheduling Tools Integrates calendars and scheduling for advisor-client meetings. |
No information available | |
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Group Chat Capability Supports group discussions among teams or family members. |
Group chats are supported in Samsung Knox Messenger features. | |
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Push Notification Channel Provides immediate client/advisor updates and reminders. |
Push notifications for user and admin events are standard. | |
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Voice and Video Communication Enables secure audio and video calls through the app. |
No information available | |
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Audit Logging of Communications Maintains logs for all advisor-client communications for compliance. |
Audit logging of all device and app communications is enabled for compliance. | |
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Conversation Archival and Search Archives all chat and call transcripts and allows keyword searching. |
Archival and search of mobile communications possible with Knox Messenger and MDM tools. | |
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Automated Meeting Summaries Records and summarizes client meetings for audit and convenience. |
No information available | |
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Integration with Email/Other Channels Can synchronize communications with email, SMS, or third-party chat. |
Integration with email, SMS, and optional third-party chat is described in admin documentation. |
Platform Reliability & Performance
(7 Yes /7 Known /10 Possible features)
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99.99% Uptime SLA Guaranteed uptime or availability level for the application. |
No information available | |
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Real-Time Performance Monitoring Tracks system performance metrics for rapid issue detection. |
Real-time device/system performance monitoring provided in admin panel. | |
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Scalability Supports growing users or device numbers without service degradation. |
Knox supports global deployments with scalability for large organizations. | |
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Load Balancing Balances traffic across servers for optimal responsiveness. |
Cloud and hybrid deployments feature automatic load balancing across infrastructure. | |
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Disaster Recovery Plan Comprehensive plan and backup for service continuity after outage. |
Disaster recovery plans and backup/restore documentation are outlined by Samsung for Knox. | |
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Auto Failover Seamlessly switches users to backup systems in case of primary failure. |
Auto failover of management services is included in SLAs and cloud architecture. | |
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Response Time Average time for screen or transaction to load/process. |
No information available | |
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Regular Maintenance Scheduling Planned maintenance that does not interrupt critical user activity. |
Scheduled/planned maintenance with user notification is part of the Knox uptime SLA. | |
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Bug Reporting & Resolution SLA Defined timelines for responding to and fixing reported bugs. |
No information available | |
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User Feedback Loop Allows real users to report issues and suggest improvements. |
Feedback reporting and issue suggestion are available via user portal and admin interfaces. |
Deployment, Support, and Training
(9 Yes /9 Known /10 Possible features)
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Guided Onboarding Step-by-step instructions for initial setup for users and administrators. |
Step-by-step onboarding tools and documentation are available for admins. | |
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In-App Tutorials & Help Embedded resources to assist new or returning users. |
In-app tutorials and contextual help are available for end users and admins. | |
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24/7 Help Desk Support Continuous support by phone, chat, or web. |
Samsung provides 24/7 help desk for enterprise Knox customers. | |
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Knowledge Base Online repository of FAQs, guides and troubleshooting tips. |
Extensive knowledge base for self-service is offered on the Samsung Knox website. | |
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Dedicated Account Manager Assigned specialist for organizational needs and issue escalation. |
Dedicated account managers are provided for enterprise implementations. | |
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Flexible Deployment Options Supports cloud, on-premises, or hybrid deployment models. |
Supports both cloud and on-premises deployments depending on organization needs. | |
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User Role Training Programs Custom training by user function (advisor, admin, client). |
No information available | |
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API Documentation Complete documentation for developers integrating the platform. |
Developer documentation includes comprehensive API/SDK integration guides. | |
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Test/Sandbox Environment Safe environment for testing new features/configurations. |
A compliant test/sandbox environment is available for testing policies before deploying live. | |
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Feedback & Feature Request System Enables users to submit suggestions and requests for enhancements. |
Feedback and feature request submission is provided via the Samsung Knox community portal. |
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