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Document management system designed specifically for financial advisors, integrated with Redtail CRM, offering secure document storage, categorization, search capabilities, compliance features, and client portal access.
Secure platforms for storing, organizing, and retrieving client financial documents, legal agreements, account applications, and compliance records with version control and audit trails.
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Data Encryption
All documents and data are encrypted both in transit and at rest to ensure confidentiality and compliance.
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Role-based Access Control
Ability to set granular permissions based on user roles (e.g., advisor, client, admin).
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Multi-Factor Authentication (MFA)
Provides an extra layer of authentication security for user logins.
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Audit Trails
Complete logs of document access, changes, downloads, and shares for legal and compliance purposes.
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Regulatory Compliance Certifications
Adherence to standards such as SEC, FINRA, GDPR, or other required regulatory frameworks.
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Data Retention Policies
Automated enforcement of document retention and deletion policies to meet compliance standards.
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Legal Hold Capability
Ability to preserve documents for legal discovery without alteration or deletion.
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Secure External Sharing
Controlled and secure sharing of documents with external parties, such as clients or legal teams.
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Watermarking
Option to automatically add watermarks to documents for tracking and leakage prevention.
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Intrusion Detection
Ability to monitor and detect suspicious or unauthorized access attempts.
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Custom Folder Structures
Allows for creation and management of folders and subfolders tailored to workflow needs.
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Advanced Search
Full-text and metadata search capabilities for rapid document retrieval.
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Tagging and Metadata
Ability to assign and manage tags or metadata to organize documents by client, document type, or workflow stage.
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Optical Character Recognition (OCR)
Enables searching and indexing of scanned or image-based documents.
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Saved Search Queries
Allows users to save frequently used search criteria for quick access.
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Bulk Document Import
Supports batch uploading or ingestion of multiple documents at once.
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Versioning
Tracks and stores multiple versions of a document with easy rollback.
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Document Linking
Link related documents together for easier navigation (e.g., account opening forms and supporting IDs).
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Favorites/Shortcuts
Option for users to pin or favorite frequently accessed documents or folders.
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Indexing Speed
Speed with which new documents are indexed and made searchable.
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Check-in/Check-out
Prevents document editing conflicts by locking files when in use.
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Comments and Annotations
Allows users to leave internal comments and annotations on documents.
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Approval Workflows
Customizable workflows for document review and approval (e.g., compliance sign-offs).
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Task Assignment
Ability to assign follow-up tasks linked to specific documents.
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Notification System
Automatic alerts for document updates, approvals, reviews, or deadlines.
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Shared Document Spaces
Secure shared folders or spaces for team or client collaboration.
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Delegation Permissions
Allow temporary delegated access for other team members in cases like advisor absence.
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Simultaneous Editing
Support for multiple users editing certain document types at the same time.
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Redlining/Track Changes
Ability to track changes, edits, and suggestions within documents.
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Document Routing Rules
Automated routing of documents to the right individuals based on predefined rules.
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CRM Integration
Direct integration with CRM systems (e.g., Salesforce, Redtail).
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Portfolio Management Software (PMS) Integration
Ability to link documents with portfolios and account information in PMS.
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eSignature Providers
Built-in integration with electronic signature platforms (e.g., DocuSign, Adobe Sign).
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Document Export/Import APIs
Availability of APIs for importing and exporting documents across platforms.
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Calendar and Email Integration
Ability to link document workflows to email/calendar events (e.g., compliance review reminders).
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Secure File Transfer Protocols
Support for SFTP, FTPS, or similar protocols for automated file exchanges.
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Custom Integration Capability
Support for custom integrations with proprietary or less-common platforms through APIs or middleware.
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Data Sync Frequency
How often the system synchronizes data with connected platforms.
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Single Sign-On (SSO)
Supports identity management via SSO providers like Okta or Microsoft Active Directory.
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Mobile App Integration
Seamless document access and management through companion mobile applications.
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Customizable Client Portal
White-labeled, branded portal for client document interactions.
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Self-Service Upload
Clients can securely upload required documents directly to their advisor.
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Real-Time Document Notifications
Clients receive alerts when new documents are shared or action is required.
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Document Expiration and Removal
Auto-expire or remove documents from client view after a set period.
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Client-Specific Access Rights
Granular control over which documents each client can view or download.
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Secure Messaging
Encrypted communication channel between client and advisor within the portal.
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eSignature Collection
Facilitates digital signing of agreements, forms, and disclosures.
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Portal Activity Logs
Tracks all client activities in the portal for compliance.
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Mobile Client Portal
Optimized or app-based portal access for mobile devices.
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Multi-Language Support
Provides the client interface in multiple languages to support diverse clientele.
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Auto Document Ingestion
Automatic import of documents from designated email addresses or folders.
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Bulk Scanning Support
Enables capture of multiple paper documents via high-speed scanners.
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Mobile Capture
Capture and upload new documents via smartphone camera/app.
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Image Correction and Enhancement
Automatic correction of skew, glare, or resolution in scanned documents.
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Barcode/QR Code Recognition
Automatic indexing and routing of documents by barcode or QR code.
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Auto-Filing Rules
Assigns incoming documents to the right folders and workflows based on document content or metadata.
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Scan to PDF/A Compliance
Ensures scanned files meet PDF/A long-term archival standards.
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Capture Speed
How many pages per minute the system can reliably scan and process.
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Data Extraction (Forms)
Automatic extraction of key information from standard forms for indexing or workflow initiation.
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Fax-to-Document Conversion
Transforms inbound faxes into indexed digital documents.
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Concurrent User Support
Maximum number of users supported simultaneously without performance loss.
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Document Storage Capacity
Total amount of document data that can be stored per organization or deployment.
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Upload/Download Speeds
Average document upload and download speeds under standard conditions.
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Number of Documents Supported
Max number of documents system can index and manage efficiently.
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Response Time
Average system response time for common actions (search, open, save).
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Automatic Load Balancing
Ability to automatically distribute workload across servers for optimal performance.
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Multi-Tenancy
Supports multiple independent advisor firms or branches on the same infrastructure.
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Resource Monitoring
Built-in tracking and alerts for storage and system resource utilization.
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High Availability/Uptime
Guarantees for system uptime and robust failover mechanisms.
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Elastic Scalability
System can seamlessly scale resources up or down based on demand.
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Modern User Interface
Clean, up-to-date design adhering to best UX/UI standards.
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Customizable Dashboards
Users can personalize layouts and widgets to suit their preferences.
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Accessible Design (ADA/WCAG)
Interface is accessible to users with disabilities, complying with accessibility standards.
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Bulk Actions
Allows manipulation (move, delete, tag, share) of multiple documents at once.
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Drag-and-Drop Upload
Simple drag-and-drop capability for adding new documents.
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User Onboarding Tutorials
Guided help or tutorials for faster team ramp-up.
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In-app Support/Help Desk
Contextual help, chat, or direct support embedded within the application.
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Multi-device Compatibility
Consistent experience across desktop, tablet, and mobile browsers.
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Favorite/Recent Documents Widget
Quick access panels for recent or starred files.
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User Feedback Collection Tools
Built-in channels for users to provide feedback to administrators or vendors.
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Pre-built Reports
Library of standard reports for activity, compliance, and usage.
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Custom Report Builder
Ability to configure custom analytics based on organization needs.
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Exportable Reports
Download reports in various formats (CSV, PDF, XLSX) for further analysis.
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Usage Analytics
Tracks user engagement and platform adoption metrics.
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Compliance Dashboard
One-stop visual tracking of compliance events (e.g., missing signatures, overdue reviews).
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Scheduled Report Delivery
Automatically generates and emails reports on a defined schedule.
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Audit Trail Export
Export full document audit logs for review or regulatory submission.
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Real-time Analytics Refresh Rate
Frequency with which analytics dashboards refresh data.
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User Customizable Alerts
Users/admins can configure alerts based on key report metrics.
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Role-based Report Access
Control which users or groups can access specific analytic or report types.
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User Management
Full administrative control over user accounts, groups, and permissions.
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Automated Backups
Regular, automated system and document backups for disaster recovery.
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Access Logs and Reports
Detailed logs of all administrator actions for auditability.
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System Health Dashboard
Real-time monitoring of key system metrics (CPU, memory, storage, connectivity).
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Update and Patch Management
Automatic or manual deployment of software updates and security patches.
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Customizable Policies and Templates
Controls for setting company standard document templates, retention, and naming conventions.
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Delegated Admin Roles
Ability to grant limited administrative rights to designated users.
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API Key Management
Tools for generating and managing secure access keys for integrations.
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Bulk User Provisioning
Efficient creation, updating, or disabling of multiple user accounts at once.
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Automated License Usage Alerts
Warns administrators before license or resource limits are exceeded.
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Tiered Pricing
Multiple subscription or licensing tiers for different organization sizes.
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Usage-based Billing
Option to pay based on actual storage, user, or transaction volume.
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Monthly/Annual Payment Options
Flexible invoice or contract length options.
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No Long-term Contracts
Ability to terminate service without multi-year commitments.
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Transparent Fee Structure
Clear, upfront disclosure of all fees and potential overage charges.
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Free Trial Availability
Option to use the system with full or limited features before purchasing.
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Unlimited Document/Storage Plans
Option for flat-fee, unlimited storage if required.
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Concurrent User Licensing
Licensing based on peak number of concurrent users, not just total active accounts.
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Add-on Module Pricing
Ability to add new features or modules at additional cost as needs grow.
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Nonprofit or Multi-entity Discounts
Special pricing for large enterprises or networks of independent advisors.
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