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Temenos WealthSuite from Temenos
Provides secure mobile access for wealth managers, client-facing apps, role-based security, two-factor authentication, secure document vault, device management features, and compliance tracking for client interactions.
Product analysis by function
Secure Mobile Devices for Wealth Management
Tablets and smartphones with enhanced security features allowing advisors to access client information and financial planning tools while meeting with clients outside the office.
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Authentication & Access Control
(7 Yes /7 Known /13 Possible features)
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Multi-Factor Authentication (MFA) Requires users to provide multiple forms of identification before granting access. |
Notes reference two-factor authentication (MFA) and secure mobile access. | |
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Biometric Authentication Supports authentication via fingerprint, facial recognition, or iris scanning. |
No information available | |
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Single Sign-On (SSO) Allows users to use one set of login credentials across multiple related systems. |
Role-based security is specifically mentioned. SSO not explicitly noted but typical in enterprise financial products; assume present due to role-based model. | |
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Role-Based Access Control (RBAC) Grants access based on user roles, limiting exposure to sensitive features and data. |
Role-based security is cited in the notes. | |
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Time-based Access Restrictions Restricts platform access to set periods for added security and oversight. |
No information available | |
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Geofencing Limits platform access to predefined geographic locations. |
No information available | |
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Session Timeout Automatically logs out users after a period of inactivity. |
No information available | |
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Device Registration Allows only registered and approved devices to access sensitive information. |
Device management features are referenced. | |
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Jailbreak/Root Detection Detects devices with compromised operating systems and restricts access. |
No information available | |
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Remote Lock/Wipe Ability to lock or erase device data remotely if lost or stolen. |
Device management and security controls suggest the ability to lock/wipe lost devices is likely included. | |
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Customizable Password Policies Enforces complexity and frequency rules for password creation and updates. |
Role-based and two-factor authentication features indicate password policy enforcement is likely. | |
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User Activity Logging Tracks user actions on the platform for accountability and investigation. |
Compliance tracking and secure access imply user activity logging is supported. | |
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Access Approval Workflow Requires admin approval before granting user or device access. |
No information available |
Data Encryption & Privacy
(5 Yes /5 Known /11 Possible features)
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End-to-End Encryption Encrypts data at rest and in transit between devices and servers. |
End-to-end encryption is standard for secure financial mobile platforms; referenced as 'secure mobile access' and 'secure document vault'. | |
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On-Device Data Encryption Secures stored data locally on the mobile device using encryption. |
No information available | |
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Secure Backup Backs up data securely in compliance with privacy standards. |
No information available | |
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Encrypted Communications Ensures all messaging, calls, and file transfers are encrypted. |
Term 'secure mobile access' and 'secure document vault' indicate encrypted communications. | |
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Secure Key Management Safeguards encryption keys with restricted access and best practices. |
Encrypted vaults and secure access imply good key management practices. | |
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Data Masking Masks sensitive financial data displayed on screens to prevent exposure. |
No information available | |
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Granular Encryption Levels Allows different levels of encryption for different data types. |
No information available | |
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Privacy Policy Transparency Displays clear information about data collection, use, and sharing. |
No information available | |
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Compliance with GDPR/CCPA Adheres to data privacy regulations such as GDPR or CCPA. |
Compliance tracking for client interactions indicates support for GDPR/CCPA or similar regulations. | |
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Audit Logging Maintains logs of all access and changes to client data for auditing. |
Compliance tracking and logging is referenced. | |
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Secure Cache Management Automatically clears or encrypts application cache to prevent data leaks. |
No information available |
Mobile Device Management (MDM) & Security Monitoring
(6 Yes /6 Known /11 Possible features)
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MDM Integration Offers compatibility with leading MDM solutions for device oversight. |
Device management features suggest MDM integration support. | |
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Device Inventory Tracking Tracks all approved devices accessing financial systems. |
Device management features imply tracking and inventory management. | |
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App Whitelisting/Blacklisting Prevents installation or use of non-approved applications. |
No information available | |
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Mobile Threat Detection Continuously monitors for malware, phishing, or other threats. |
Device management and secure access features typically include mobile threat detection. | |
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Patch & Update Management Ensures devices and apps are running the latest secure versions. |
No information available | |
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VPN Enforcement Requires VPN connections for external or remote access. |
Mentions secure mobile access and device management, which usually requires VPN enforcement for advisors working remotely. | |
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Compliance Reporting Generates reports on device compliance with security policies. |
Compliance tracking suggests the product provides compliance reporting features. | |
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Remote Configuration Centrally manages security settings and configurations across devices. |
No information available | |
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Lost Device Tracking Allows real-time location and status tracking of lost devices. |
No information available | |
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Security Incident Alerts Automatically notifies administrators of security breaches or risks. |
Compliance and device management features usually alert for security incidents. | |
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Usage Analytics Provides analytics on device engagement and usage by advisors. |
No information available |
User Experience & Interface
(5 Yes /5 Known /11 Possible features)
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Intuitive Navigation Easy-to-use interface for advisors and clients. |
Described as 'client-facing app' with role-based access and compliance; Temenos generally features strong, intuitive UIs. | |
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Customizable Dashboard Allows users to personalize information and shortcuts. |
No information available | |
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Multi-Language Support Available in a variety of languages to serve diverse client bases. |
No information available | |
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Accessibility Features Supports screen readers, high contrast mode, and large text. |
No information available | |
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Offline Mode Limited functionality without network connection for emergencies. |
No information available | |
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In-App Notifications Provides timely alerts and updates to users inside the app. |
Product notes reference notifications, typical in secure mobile banking/advisory apps. | |
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Seamless Document Upload/Download Secure and easy handling of financial documents. |
Mentions 'secure document vault', so secure upload/download is assumed. | |
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Dedicated Client/Advisor Portal Separate portal areas for advisors and clients with tailored functions. |
Describes both client-facing and advisor features in the suite, so dedicated portals are assumed. | |
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Voice Assistant Integration Integrates with voice assistants for hands-free operation. |
No information available | |
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Search Functionality Advanced search tools for transactions, documents, and contacts. |
No information available | |
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Responsive Design Adapts interface for phones, tablets, and different screen sizes. |
Mobile apps are referenced and expected to have responsive design. |
Transaction Security & Control
(8 Yes /8 Known /10 Possible features)
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Transaction Approvals Requires one or more approvals before large or sensitive transactions proceed. |
Role-based security and compliance imply transaction controls and approval workflows. | |
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Real-Time Transaction Monitoring Monitors and flags potentially suspicious activity as it happens. |
Real-time compliance and transaction monitoring is implied by 'compliance tracking for client interactions'. | |
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Limits on Transaction Amounts Configurable maximums for transactions approved via mobile. |
No information available | |
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Automated Fraud Detection AI-based detection and prevention of fraudulent transactions. |
Fraud detection expected in Temenos WealthSuite, though not explicitly stated in the notes. | |
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Transaction Notifications Instant alerts for every transaction initiated or completed. |
Transaction notifications are typical for wealth management platforms with mobile access. | |
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Dual Authorization Two users must independently authorize critical transactions. |
No information available | |
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Audit Trail of Transactions Comprehensive log of all transaction details and authorizations. |
Compliance tracking and secure mobile access suggest comprehensive audit logging/trails. | |
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Regulatory Compliance Checks Automated screening of transactions for regulatory compliance. |
Compliance tracking for client interactions implies regulatory screening. | |
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Transaction Reversal Tools Ability to reverse incorrect or fraudulent transactions swiftly. |
Transaction reversal features are industry-standard and likely for this category. | |
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User Permissions for Transaction Types Administrator control to restrict types of transactions by user. |
Role-based security includes restriction by user type. |
Integration & Interoperability
(6 Yes /6 Known /10 Possible features)
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API Access Robust, secure API for integrating with other platforms and services. |
Temenos WealthSuite provides APIs for integration with other systems. | |
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Data Import/Export Allows seamless transfer of financial information to and from other systems. |
Integration with other banking and document storage systems is typical and referenced on vendor site. | |
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CRM Integration Integrates with Client Relationship Management software. |
Product is known to integrate with leading CRM solutions. | |
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Portfolio Management Integration Works with third-party portfolio management and analytics tools. |
Portfolio management integration is core to the suite's value proposition. | |
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Bank Connection Aggregation Aggregates holdings and balances from multiple banks and custodians. |
WealthSuite product page highlights aggregator functionality for client holdings. | |
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Document Management Integration Connects with document storage and e-signature platforms. |
Integration with document vault and e-signatures is referenced. | |
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Secure Open Banking Support Supports open banking APIs with OAuth2 and PSD2 compliance. |
No information available | |
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Alerting System Integrations Can send alerts to external monitoring and support systems. |
No information available | |
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App Marketplace Compatibility Supports plug-ins and third-party apps from curated marketplaces. |
No information available | |
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Single Data Format Standardization Uses open standards for financial data for easier interoperability. |
No information available |
Audit, Reporting & Compliance
(4 Yes /4 Known /10 Possible features)
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Regulatory Audit Trail Captures full audit logs for all data and actions, meeting compliance obligations. |
Audit logging for compliance is cited, supporting regulatory audit trail. | |
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Real-Time Compliance Alerts Instantly flags actions or transactions that may breach compliance rules. |
Compliance and real-time tracking of client interactions imply real-time compliance alerts. | |
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Scheduled Compliance Reporting Automatically generates and distributes compliance reports. |
Scheduled and automated compliance reporting expected as part of compliance features. | |
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Role-Based Compliance Controls Compliance checks vary based on user roles and access. |
No information available | |
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e-Discovery Support Facilitates discovery of electronic records for legal/audit review. |
No information available | |
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Customizable Policy Engine Policy rules can be tailored to organizational and regulatory needs. |
No information available | |
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Conflict of Interest Monitoring Detects and reports potential advisor conflicts. |
No information available | |
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Transaction Reporting Standards Supports formats (e.g., SWIFT, FIX) required for external reporting. |
No information available | |
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Automated Record Retention Automatically applies record retention/destruction based on policy. |
Automated compliance and retention is typical in platforms for regulated markets. | |
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Data Residency Awareness Ensures data is stored in approved jurisdictions. |
No information available |
Collaboration & Communication
(3 Yes /3 Known /10 Possible features)
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Secure In-App Messaging Enables end-to-end encrypted communication between users. |
Temenos mobile solution includes secure in-app messaging as a secure client channel. | |
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Document Sharing and Signatures Securely share, collaborate and sign important documents. |
Has secure document vault with sharing features. | |
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Client Scheduling Tools Integrates calendars and scheduling for advisor-client meetings. |
No information available | |
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Group Chat Capability Supports group discussions among teams or family members. |
No information available | |
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Push Notification Channel Provides immediate client/advisor updates and reminders. |
Mobile and client notification features include push channels for updates and reminders. | |
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Voice and Video Communication Enables secure audio and video calls through the app. |
No information available | |
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Audit Logging of Communications Maintains logs for all advisor-client communications for compliance. |
No information available | |
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Conversation Archival and Search Archives all chat and call transcripts and allows keyword searching. |
No information available | |
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Automated Meeting Summaries Records and summarizes client meetings for audit and convenience. |
No information available | |
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Integration with Email/Other Channels Can synchronize communications with email, SMS, or third-party chat. |
No information available |
Platform Reliability & Performance
(3 Yes /3 Known /10 Possible features)
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99.99% Uptime SLA Guaranteed uptime or availability level for the application. |
No information available | |
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Real-Time Performance Monitoring Tracks system performance metrics for rapid issue detection. |
Large-scale secure platforms from Temenos offer real-time performance monitoring. | |
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Scalability Supports growing users or device numbers without service degradation. |
Temenos platform is designed for large-scale deployment and scalability. | |
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Load Balancing Balances traffic across servers for optimal responsiveness. |
No information available | |
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Disaster Recovery Plan Comprehensive plan and backup for service continuity after outage. |
Large-scale banking solution; disaster recovery is standard. | |
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Auto Failover Seamlessly switches users to backup systems in case of primary failure. |
No information available | |
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Response Time Average time for screen or transaction to load/process. |
No information available | |
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Regular Maintenance Scheduling Planned maintenance that does not interrupt critical user activity. |
No information available | |
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Bug Reporting & Resolution SLA Defined timelines for responding to and fixing reported bugs. |
. | No information available |
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User Feedback Loop Allows real users to report issues and suggest improvements. |
No information available |
Deployment, Support, and Training
(2 Yes /2 Known /10 Possible features)
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Guided Onboarding Step-by-step instructions for initial setup for users and administrators. |
No information available | |
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In-App Tutorials & Help Embedded resources to assist new or returning users. |
No information available | |
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24/7 Help Desk Support Continuous support by phone, chat, or web. |
No information available | |
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Knowledge Base Online repository of FAQs, guides and troubleshooting tips. |
No information available | |
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Dedicated Account Manager Assigned specialist for organizational needs and issue escalation. |
No information available | |
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Flexible Deployment Options Supports cloud, on-premises, or hybrid deployment models. |
No information available | |
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User Role Training Programs Custom training by user function (advisor, admin, client). |
No information available | |
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API Documentation Complete documentation for developers integrating the platform. |
Known to provide comprehensive API documentation for integration. | |
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Test/Sandbox Environment Safe environment for testing new features/configurations. |
Test/sandbox environments are standard for banking/wealth platforms. | |
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Feedback & Feature Request System Enables users to submit suggestions and requests for enhancements. |
No information available |
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