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Automated investor onboarding, accredited investor verification, secure document upload/signing, customizable workflows, KYC/AML compliance, and integrated CRM for LP communication.
Digital platforms streamlining the subscription process, accreditation verification, and document management for new limited partners.
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Responsive design Platform adapts effectively across devices (desktop, tablet, smartphone) for optimal usability. |
InvestNext mentions 'accessible interface' and mobile/tablet usability, indicating responsive design. | |
Multi-language support Availability of interface and documentation in multiple languages to support global investors. |
No information available | |
Whitelabeling/Branding options Ability to customize the platform’s look and feel with VC fund branding. |
No information available | |
Accessibility compliance Meets legal and usability standards for users with disabilities (e.g. WCAG compliance). |
No information available | |
Personalized onboarding flow Onboarding stages adapt based on investor type, geography, and account attributes. |
Customizable workflows and onboarding stages claimed on product page support personalized onboarding flow. | |
Progress tracking Clear progress indicators for users during the onboarding process. |
Platform includes onboarding progress overview for LPs, confirming progress tracking. | |
Inline help and tooltips Context-sensitive explanations and guidance provided during each onboarding step. |
No information available | |
Save and resume functionality Allows users to pause onboarding and continue later without loss of data. |
Investors can save and resume onboarding via cloud-based portal, as shown in demo. | |
Customizable investor dashboards Investors can access their onboarding status, documents, and future actions from a personal dashboard. |
Investors get dashboards showing status, documents, and next actions; confirmed on product site. | |
Localization of currency and date formats Automatically displays country-appropriate currencies and dates. |
No information available |
Digital document generation Auto-populates subscription forms and investor agreements for each user. |
Platform automatically generates subscription docs from investor input. | |
E-signature integration Supports electronic signatures for rapid, compliant execution of forms. |
E-signature for subscription documents highlighted as key feature. | |
Version control Maintains and tracks document revisions to ensure latest versions are used. |
No information available | |
Bulk document upload Investors and managers can upload multiple documents at once. |
Secure upload portal allows multiple document uploads at once. | |
Template library Library of form and agreement templates tailored for VC use cases. |
No information available | |
Automated form validation Checks for completeness and correctness before allowing submission. |
Platform validates form completion before file submission. | |
Watermarking and tamper-proofing Applies security markings to prevent document fraud. |
No information available | |
Audit trail for document actions Records every action (view, sign, download) on each document for compliance. |
Actions taken on onboarding docs are tracked for compliance, meeting audit trail requirement. | |
Downloadable completed documentation Allows users to retrieve copies of all signed and completed documents. |
Investors can download completed documentation through the platform. | |
Automated reminders for unsigned documents System sends notifications to prompt investors or signatories to complete the process. |
System sends automated reminders for signature completion. |
Automated KYC/AML checks Performs identity and risk screening per jurisdictional standards. |
Automated, integrated KYC/AML checks highlighted in product description. | |
Investor accreditation workflow Guided process to collect evidence of accredited investor status. |
Accredited investor verification is a promoted feature, implying workflow collection of accreditation evidence. | |
Global sanctions watchlist screening Checks investor data against international sanctions and PEP lists. |
Automated AML checks include PEP and sanctions lists according to product notes. | |
Real-time ID document validation Automatic scanning and validation of passports, IDs, or drivers’ licenses. |
No information available | |
Fatca/CRS compliance Built-in tax residency and reporting form collection/processing. |
No information available | |
Custom compliance logic Ability to configure jurisdiction or investor-type specific requirements. |
Workflows are customizable for compliance needs (e.g. jurisdiction). | |
Third-party verification provider integration Connects to major verification APIs or service providers. |
InvestNext integrates with external KYC/AML and accreditation providers. | |
Audit logs for compliance actions Complete records for every compliance check or approval performed. |
The onboarding process features a complete compliance log as per product collateral. | |
Ongoing screening/monitoring Rescreens investor status periodically or on trigger events. |
No information available | |
Integrated adverse media monitoring Checks for negative news related to investors in real-time. |
No information available |
Role-based access control Differentiates permissions for LPs, fund managers, legal, and admins. |
Role-based permissions management for LPs vs GPs is a called-out capability. | |
Task assignment and tracking Assigns, escalates, and tracks onboarding tasks to relevant team members. |
Task delegation and status tracking mentioned as part of workflow tools. | |
Automated workflow routing Automatically directs documents or actions to next responsible party. |
Automated workflow routing to right stakeholder specified in workflow feature description. | |
Custom workflow designer Allows administrators to create or adjust onboarding processes. |
Custom, no-code workflow setup available for admins per feature list. | |
SLAs and reminders for tasks Automated notification and escalation per workflow deadlines. |
No information available | |
Milestone/event tracking Records major onboarding milestones for transparency. |
Milestone-based tracking and reporting mentioned within onboarding analytics. | |
Reviewer/approval queues Dedicated panels for legal and compliance staff to review submissions. |
No information available | |
Activity logging Tracks all workflow-related events for later audit. |
No information available | |
Automated communications on status changes Trigger email, SMS, or in-app notices based on workflow progress. |
Automated emails and status notifications are triggered by workflow changes. | |
Parallel/conditional processing Supports branches in the process for different investor needs. |
Workflows can branch for different investor or compliance paths. |
RESTful API availability Comprehensive APIs for external system integration. |
REST API available for integration (CRM, DMS); confirmed on vendor site. | |
CRM integration Ready connectors for popular CRM tools (Salesforce, Hubspot, etc). |
Salesforce, HubSpot, and other CRM connectors are present. | |
Document storage/Vault integration Automated filing with third-party vaults or DMS (e.g. Dropbox, Box, SharePoint). |
Document vault and integration with DMS documented as integration features. | |
Single Sign-On (SSO) Supports SAML, OAuth, and other SSO protocols. |
No information available | |
Payment gateway connection Initiate capital calls or subscription payments via embedded payment processors. |
No information available | |
Webhook/Event triggers Notifies external systems of onboarding events in real time. |
Webhooks available for real-time onboarding event notifications. | |
Third-party KYC/AML provider support Pluggable interfaces to leading verification and compliance service providers. |
Direct support for third-party KYC/AML vendors (Trulioo, etc). | |
Data import/export tools Enables easy transfer of investor data in/out of the platform. |
Investor data import/export through CSV and API per docs. | |
Custom API extensions Ability for developers to extend platform functionality via APIs. |
No information available | |
Integration with e-signature providers Pre-built connectors for DocuSign, Adobe Sign, etc. |
Prebuilt integration for DocuSign and Adobe Sign e-signature. |
End-to-end encryption Data is encrypted both at rest and in transit. |
Data is encrypted at rest and in transit as part of security compliance. | |
Two-Factor Authentication (2FA) Supports 2FA/MFA for all users. |
Supports 2FA for all admin and investor logins. | |
Granular permission controls Manages data access at the user/group/document level. |
Granular, role-based permission system documented for users/groups. | |
Data residency/configurable hosting Option to select data storage jurisdictions for regulatory reasons. |
InvestNext offers configurable hosting/data residency for regulatory requirements. | |
Regular penetration testing Platform is subjected to industry-standard security testing at defined intervals. |
Regular penetration testing is part of their security compliance. | |
SOC2/ISO 27001 compliance Meets globally recognized security standards. |
SOC2 and ISO 27001 compliance badges visible on the website. | |
Comprehensive audit trail Immutable logs of all user and admin actions. |
Immutable audit trails for all user/admin actions claimed as a compliance feature. | |
Data backup and recovery procedures Routine secure backups and proven disaster recovery protocols. |
Daily encrypted backups and tested recovery protocols outlined in technical documentation. | |
User session timeout management Automatic logout after defined inactivity period. |
No information available | |
Integrated DLP (Data Loss Prevention) Protection against unauthorized export or leakage of sensitive information. |
No information available |
Automated email updates Sends onboarding status and next-step notifications to investors. |
System can be configured for automated investor email updates at each onboarding milestone. | |
In-app messaging Secure, real-time chat or messaging with fund management and support. |
No information available | |
SMS notifications Sends critical reminders or alerts via text message. |
No information available | |
Bulk communication tools Capable of updating multiple investors about onboarding phase updates simultaneously. |
No information available | |
Customizable templates Editable templates ensure communications reflect fund tone and branding. |
Customizable notification templates for fund communication are described. | |
Read receipt tracking Monitors when investors open or engage with communications. |
No information available | |
Event-based notification triggers Configure alerts for specific onboarding milestones or document completions. |
No information available | |
Secure document delivery Enables private, trackable sharing of sensitive documents via portal. |
Documents can be securely shared with audit trails in the investor portal. | |
Multichannel preference management Investors can choose preferred notification methods. |
No information available | |
Message archiving Permanent, searchable records of all investor communications. |
No information available |
Real-time onboarding funnel metrics Tracks progress and drop-off at every stage of onboarding. |
Onboarding funnel analytics show completion/drop-off at each stage. | |
Time-to-onboard reporting Average or specific time required for investors to complete onboarding. |
No information available | |
Compliance exception rates Percent or number of cases requiring compliance intervention. |
No information available | |
Accreditation verification rates Percentage of successful accreditation verifications per cycle. |
No information available | |
Downloadable/composable reports Ability to create and export tailored reports for internal/external stakeholders. |
Reports can be created and exported per analytics suite documentation. | |
Document completion rates Tracks proportion of fully completed subscription packages. |
No information available | |
Custom KPI dashboard Configurable dashboard to track metrics most important to the fund. |
User-defined KPI dashboards are available for fund admin teams. | |
Workflow bottleneck identification Automatically flags stages where investors get stuck. |
Admins can identify workflow bottlenecks using platform analytics. | |
Historical audit reporting Exports all activity, changes, and outcomes for regulatory/audit purposes. |
All onboarding, document, and workflow activities can be exported for audit. | |
Investor segmentation analytics Analyze onboarding by segmentation (region, type, etc). |
No information available |
Concurrent onboarding capacity Number of investors who can be onboarded simultaneously. |
No information available | |
Document storage capacity Total storage available for uploaded and generated documents. |
No information available | |
Peak transaction throughput Maximum rate of completed onboarding tasks/actions. |
No information available | |
Horizontal scaling support Platform can scale across servers and resources as usage grows. |
Cloud platform claims scalable architecture supporting growing user volume. | |
Autoscaling cloud infrastructure Adjusts cloud resources dynamically to match system load. |
No information available | |
High-availability (HA) architecture Redundancy and failover ensure consistently available services. |
InvestNext offers high availability and redundancy as a standard for uptime. | |
Performance monitoring dashboard Real-time tools for administrators to monitor system speed and uptime. |
No information available | |
API request rate limits Defined max calls to ensure stability with large integrations. |
No information available | |
99.9%+ service uptime SLA Guaranteed service availability to investors and staff. |
99.9% uptime SLA is part of the cloud service agreement. | |
Batch processing for large imports Efficiently handles bulk onboarding/upload actions. |
Bulk import and onboarding is supported, mentioned in data migration/onboarding FAQ. |
Configurable onboarding questionnaires Change investor intake questions and steps without coding. |
Admins can change onboarding questionnaire fields without coding. | |
Custom document templates Add/edit subscription and compliance form templates. |
Custom document templates can be created for subscriptions/KYC, as per product documentation. | |
Dynamic workflow rules engine Automate actions/paths based on investor input or document status. |
Workflow rules engine available for conditional actions per field input and status. | |
White-labeling Full control over platform branding, colors, logos, and domain names. |
Whitelabel branding is offered as a premium feature for fund-branded portals. | |
Custom compliance checks Define fund-specific or jurisdictional compliance rules. |
Customizable compliance logic/rules for different funds documented. | |
Personalized investor invitations Customized email/SMS invites and onboarding links. |
Admins can send personalized email invitations directly through the system. | |
Field-level conditional logic Show/hide form items based on previous inputs. |
Field visibility and workflow logic can be set based on previous answers. | |
Configurable reminder intervals Control timing and frequency of system notification/reminders. |
System notification/reminder frequency is configurable. | |
Role-based content access Show/hide disclosures, documents, or fields according to investor type. |
Role-based content and disclosure visibility available for different investor types. | |
API extensibility Develop custom integrations to external tools/services. |
API supports extensions and webhooks for custom integration work. |
24/7 support availability Round-the-clock access to technical and onboarding help. |
24/7 customer support claimed in all plan tiers. | |
Dedicated onboarding manager Assigned human support for large or complex LPs. |
No information available | |
Knowledge base & FAQs Extensive online resources for common questions and troubleshooting. |
Extensive online knowledge base and FAQs available for self-help. | |
Multi-channel support (chat, phone, email) Multiple ways to get live support as needed. |
Multi-channel support: chat, phone, and email listed as support options. | |
User training resources Webinars, guides, and videos for investors and fund teams. |
Offer online guides, live and recorded webinars for onboarding users. | |
System status page Public site reporting platform uptime/incidents in real time. |
No information available | |
Ticketing and case management Track, escalate, and report support requests within the portal. |
No information available | |
In-app support widget Access support resources or staff directly within the onboarding flow. |
No information available | |
SLA backed support response times Guaranteed maximum wait times for support responses. |
No information available | |
Onboarding performance reviews Scheduled meetings to optimize processes and address issues. |
No information available |
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