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A highly intelligent document processing platform that automatically captures data from various document types, utilizes machine learning for enhanced accuracy, and offers flexible deployment options.
Scanners, printers, and other physical equipment for processing paper documents and checks that may still be part of brokerage operations.
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Multi-format Input Support Ability to capture and process documents in multiple formats, such as paper, PDF, TIFF, JPEG, and email. |
ABBYY FlexiCapture captures documents in multiple formats, including scans, PDF, images, and emails, as stated on the product website and datasheets. | |
High-speed Scanning Capability of hardware to scan documents rapidly for high throughput. |
No information available | |
Automatic Document Feeder (ADF) Support for automatic feeding and scanning of document batches. |
Supports integration with scanners featuring automatic document feeders (ADF) according to ABBYY documentation. | |
Double-sided Scanning Ability to automatically scan both sides of a document in one pass (duplex scanning). |
Supports duplex (double-sided) scanning via compatible scanner hardware, per official feature list. | |
Barcode and QR Code Recognition Ability to identify and index documents based on embedded barcodes or QR codes. |
Per ABBYY's datasheet, barcode and QR code detection and indexing are built-in. | |
Optical Character Recognition (OCR) Hardware-accelerated recognition and extraction of text from scanned images. |
Optical Character Recognition (OCR) is ABBYY's primary capability, using proprietary recognition engine. | |
Batch Separation and Detection Detection of job separators to automate batch processing. |
Batch separation (detection of job separators and coversheets) is described on ABBYY's website under batch processing features. | |
Real-time Image Quality Assessment Automated quality checks to flag illegible or incomplete scans in real time. |
FlexiCapture offers image quality assessment and provides alerts for poor scans as per feature list. | |
Multi-language Support Ability to process documents in multiple languages. |
Supports processing documents in multiple languages (ABBYY's OCR is multilingual). | |
Direct Integration with Workflow Systems Capability to route captured documents directly into back-office and workflow systems. |
Offers direct integration (export) to workflow, DMS, and back-office systems (stated in product documentation). |
Field-level Data Extraction Extraction of specific data fields such as names, account numbers, dates, and signatures. |
Machine learning and template-based field-level data extraction are core features. | |
Automated Data Validation Built-in logic to validate key data against business rules and reference databases. |
Data validation features against business rules and external DBs are configurable in FlexiCapture. | |
Signature Detection Ability to detect and validate presence of required signatures on documents. |
Signature detection is supported for relevant document types per product datasheet. | |
Data Accuracy Rate Percentage of correctly extracted data points out of total processed. |
No information available | |
Custom Field Mapping Support for defining and adjusting extraction templates for various document types. |
Supports customizable field mapping for different document layouts. | |
Automated Document Classification Identification and categorization of document types without manual intervention. |
Automated document classification using machine learning or templates. | |
Check Digit and Formula Validation Support for verifying field values using standard formulas such as check digits in account numbers. |
Can validate data using check digit and formula validation (for account numbers, etc.). | |
Cross-document Data Matching Ability to match and reconcile data across multiple documents for consistency. |
Cross-document data matching to ensure consistency is supported in advanced configurations. | |
Real-time Exception Reporting Instant generation of error/exception reports for invalid or missing data. |
Provides real-time exception/error reporting in workflows. | |
Configurable Validation Rules Ability for operations to define custom rules for data validation. |
Custom, configurable validation rules definable via UI per project. |
End-to-end Encryption Data is encrypted during capture, transfer, and storage. |
End-to-end encryption supported for data in transit and at rest, as per ABBYY security documentation. | |
Role-based Access Control Granular control over which users can view, process, or modify documents. |
Role-based access control available in admin module, with granular security. | |
Audit Trail Logging Comprehensive logs tracking all document interaction and processing activity. |
Comprehensive user and event audit logs provided. | |
Regulatory Compliance Certifications Certifications such as SOC 2, GDPR, or FINRA compliance. |
ABBYY regularly meets compliance standards like GDPR, SOC 2 (see website). | |
Retention Policy Management Automated enforcement of record retention periods and secure deletion. |
Retention schedules and secure deletion can be managed (admin configuration options). | |
Watermarking and Document Hashing Adds security markings or hashes to verify document origin and prevent tampering. |
Supports watermarking and hashing for tamper detection and authenticity. | |
Encryption Key Management Tools for secure generation, storage, and rotation of encryption keys. |
Encryption key management options detailed in ABBYY’s security whitepapers. | |
Secure Connectivity Support for encrypted transport protocols (e.g., TLS/SSL) for hardware-to-software links. |
Secure connectivity (TLS/SSL) is supported for all integration points. | |
Privacy Redaction Tools Automated or manual redaction tools to mask personally identifiable information (PII). |
Redaction of PII via automated and manual tools is a built-in feature. | |
Incident Response and Notification Automated alerting and notification in case of security breach or non-compliance. |
Incident alerting and notification to administrators is available in event of issues. |
Automated Workflow Routing Rules-based routing of digitized documents to correct users or queues. |
Automated workflow and rules-based routing are core to FlexiCapture. | |
Exception Handling and Queuing Automated routing of documents with errors or missing fields to special queues. |
Exception handling and error queue routing are supported in workflow. | |
Task Escalation Automatically escalates tasks not processed within set timeframes. |
Escalation logic can be configured for overdue tasks. | |
User Notification and Reminders Sends reminders or notifications when action is required. |
Notification and user reminder features are present (email, in-app, etc). | |
Integration with Case Management Seamless handoff to case management or exception management systems. |
Supports integrations with case management/exception systems (as per integration documentation). | |
Automated Document Indexing Systematically tags documents for easy searching and retrieval. |
Automated document indexing for search/retrieval is built-in. | |
Parallel and Serial Processing Ability to handle workflows that require sequential or simultaneous document handling. |
Can perform both parallel and serial (sequential) workflows. | |
Processing Speed Documents processed per hour under typical loads. |
No information available | |
Configurable Workflows User-defined workflows to suit specific operational requirements. |
Custom workflow configuration is a highlighted feature. | |
Task Analytics Analytics on workflow efficiency and bottlenecks. |
Dashboard includes analytics for throughput/bottlenecks. |
API Support Availability of RESTful or SOAP APIs to integrate with third-party systems. |
RESTful API and SDKs available, enabling integration. | |
Pre-built Connectors Out-of-the-box connectors for integration with popular brokerage and back-office platforms. |
Pre-built connectors exist for common DMS, ERP, content management platforms. | |
Compatibility with Legacy Systems Ability to connect with and extract data from older, non-standard systems. |
Legacy system integration supported via custom connectors/adapters. | |
Cloud Integration Support for connectivity with cloud-based storage or SaaS platforms. |
Supports exporting to and working with cloud storage (AWS, Azure, Google Drive) per documentation. | |
EDI and File Transfer Support Ability to exchange documents or data via Electronic Data Interchange or SFTP. |
Supports SFTP and EDI transmission for data interchange. | |
Web Services Support Ability to expose or consume web services for document exchange. |
Supports web services for data/document exchange. | |
Real-time Data Synchronization Immediate update of changes to all connected platforms and systems. |
Real-time data sync for connected ERP/DB via API is supported (see technical documentation). | |
Plugin/Extension Support Capability to extend system functionality with custom plugins. |
Plugin and custom extension support available for partners and customers. | |
Multi-tenant Support Segregation of data and processes for different business units or clients within the same hardware. |
Multi-tenant deployment supported for BPO/multi-organization usage. | |
Data Export Options Ability to export processed documents/data in various formats. |
Exports in numerous document/data formats (PDF, XML, CSV, etc). |
Redundant Hardware Components Spare components such as power supplies, fans, and network cards to minimize downtime. |
No information available | |
Failover and Recovery Support Automated failover mechanisms and rapid system recovery. |
No information available | |
Mean Time Between Failures (MTBF) Average operational time between hardware failures. |
No information available | |
Hot-swappable Modules Ability to replace components without system shutdown. |
No information available | |
Power Backup and Surge Protection Uninterruptible power supplies to protect against outages. |
No information available | |
System Health Monitoring Automated monitoring of hardware status and early alerting of issues. |
No information available | |
24/7 Support Availability Round-the-clock technical and operational support. |
No information available | |
Self-diagnostic Tools Built-in diagnostics to help identify and resolve faults. |
No information available | |
Robust Error Handling Gracefully recovers or notifies operators of processing errors. |
Error handling and notifications are integral parts of ABBYY workflows. | |
Average Uptime Percentage of time the system is available for operation. |
No information available |
User-friendly Interface Intuitive, easy-to-navigate user interfaces for operators and admins. |
User interface praised for usability and clean design in reviews and product literature. | |
Customizable Dashboards User and team-specific dashboards showing relevant metrics or tasks. |
Customizable dashboards are offered for different roles and users. | |
Multi-language User Interface Interface is available in different languages for diverse workforces. |
User interface is available in multiple languages. | |
Accessibility Features Screen readers, keyboard navigation, and other accessibility accommodations. |
Accessibility is addressed, with support for screen readers and basic compliance with accessibility standards. | |
Context-sensitive Help Built-in help and support resources immediately available in-application. |
Built-in application help and support resources. | |
Personalization Options Ability for users to adjust layouts and shortcuts to their preferences. |
Users can personalize layout and shortcuts in the UI. | |
Minimal Training Required The extent of training required to become proficient. |
No information available | |
Remote Operation Capability Capability for operators to access and control hardware remotely. |
Remote operation possible via web interface/remote admin modules. | |
Mobile Device Support Compatibility with tablets or smartphones for on-floor or remote use. |
Mobile device access supported via mobile-friendly web UI and native apps. | |
Bulk Operation Tools Functions to handle multiple documents/actions simultaneously. |
Bulk document handling and mass operations are supported. |
Automatic Software/Firmware Updates System can be updated automatically with minimal downtime. |
Supports automatic updating and minimal downtime for software/firmware updates. | |
Predictive Maintenance Alerts System warns about potential failures before they occur. |
Predictive maintenance alerts are mentioned for cloud versions. | |
Comprehensive Service Agreements Vendor-provided service levels and maintenance commitments. |
ABBYY offers comprehensive service and support agreements. | |
Easy-access Maintenance Points Physical hardware designed for easy cleaning, replacement, or inspection. |
No information available | |
Spare Parts Availability Fast and reliable access to required replacement parts. |
Spare part fulfillment provided via ABBYY support programs. | |
Centralized Asset Monitoring Single dashboard to monitor multiple devices across the operation. |
Centralized admin dashboards monitor all system instances/assets. | |
Service Downtime Minimization Typical downtime required during scheduled maintenance. |
No information available | |
Warranty Duration Vendor-provided warranty period for hardware. |
No information available | |
Documented Maintenance Procedures Comprehensive manuals, videos, or guides are included. |
Comprehensive product documentation and user guides included. | |
Automated Incident Reporting System reports issues to vendor or internal IT automatically. |
Incident reporting to IT or vendor supported. |
Horizontal Scalability Ability to add more devices or nodes easily to handle increased volumes. |
Solution is designed for horizontal scaling across servers and sites. | |
Vertical Scalability Capacity to upgrade storage, memory, or processing capabilities in existing devices. |
Supports adding storage/CPU resources for vertical scaling (cloud and on-premise). | |
Peak Throughput Maximum number of documents the hardware can process in a given time. |
No information available | |
Concurrent User Support Maximum number of users that can access the system simultaneously. |
No information available | |
Load Balancing Support for distributing workload across devices or resources. |
Load balancing options available, especially in enterprise deployments. | |
Performance Monitoring Real-time tracking of key performance indicators and resource usage. |
Performance monitoring tools and dashboards provided. | |
Dynamic Resource Allocation Ability to allocate processing resources dynamically based on real-time demand. |
Dynamic allocation (scaling in/out) in supported environments. | |
Automated Scaling Automatic provisioning/de-provisioning of resources in response to variable demand. |
Cloud auto-scaling and provisioning supported (per ABBYY cloud documentation). | |
Multi-site Support Capability to synchronize and manage operations across multiple physical locations. |
Multi-site and branch operation/administration supported. | |
Latency Average processing delay per document. |
No information available |
Operational Dashboard Real-time overview of current processing status and health. |
Operational dashboards available in web and admin interface. | |
Custom Report Builder Users can design and generate tailored reports on operations data. |
Custom report builder part of reporting functionality. | |
Automated Regulatory Reports Built-in templates and workflows for compliance reporting. |
Regulatory report templates and export capabilities are advertised. | |
Historical Data Retention Ability to maintain historical logs for trend and capacity analysis. |
Retains historical logs for trend and reporting. | |
Anomaly Detection Identification and alerting of unusual patterns or errors in document processing. |
Can detect anomalies/errors in processing and flag accordingly. | |
Customizable KPIs Ability to define and monitor custom key performance indicators. |
Customizable KPIs and monitoring in dashboards. | |
Data Export and API Access Flexible access to analytics data for external analysis. |
Supports export and API access for external analytics/BI tooling. | |
Scheduled and Real-time Reporting Supports both routine scheduled and ad-hoc reporting. |
Schedules and real-time/ad hoc reporting built-in. | |
Role-specific Reports Ability to deliver tailored reports to different roles or departments. |
Role and department-based report delivery configurable. | |
Visualization Tools Built-in charts, graphs, and visual analytics for quick insights. |
Dashboards include visualization (charts/graphs/analytics). |
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