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Okta Identity Cloud from Okta
Lets financial organizations manage user identities and permissions across mobile devices and applications, while ensuring compliance and protecting sensitive data.
Product analysis by function
Secure Mobile Devices for Wealth Management
Tablets and smartphones with enhanced security features allowing advisors to access client information and financial planning tools while meeting with clients outside the office.
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Authentication & Access Control
(10 Yes /10 Known /13 Possible features)
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Multi-Factor Authentication (MFA) Requires users to provide multiple forms of identification before granting access. |
Okta provides robust Multi-Factor Authentication (MFA), including app-based push, SMS, hardware tokens, and biometric options. | |
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Biometric Authentication Supports authentication via fingerprint, facial recognition, or iris scanning. |
Okta supports biometric authentication via device biometrics APIs and WebAuthn standards. | |
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Single Sign-On (SSO) Allows users to use one set of login credentials across multiple related systems. |
Single Sign-On (SSO) is a core Okta capability, enabling users to access multiple applications with one identity. | |
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Role-Based Access Control (RBAC) Grants access based on user roles, limiting exposure to sensitive features and data. |
Okta provides Role-Based Access Control, allowing administrators to restrict access based on user roles. | |
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Time-based Access Restrictions Restricts platform access to set periods for added security and oversight. |
Okta supports time-based and contextual access policies (e.g., restricting access to business hours). | |
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Geofencing Limits platform access to predefined geographic locations. |
Okta includes geofencing features to restrict access based on geographic location. | |
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Session Timeout Automatically logs out users after a period of inactivity. |
No information available | |
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Device Registration Allows only registered and approved devices to access sensitive information. |
Okta can restrict access to only trusted and registered devices, especially when used with Okta Verify or device management integrations. | |
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Jailbreak/Root Detection Detects devices with compromised operating systems and restricts access. |
No information available | |
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Remote Lock/Wipe Ability to lock or erase device data remotely if lost or stolen. |
No information available | |
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Customizable Password Policies Enforces complexity and frequency rules for password creation and updates. |
Okta includes customizable password policies, including complexity, history, and rotation frequency. | |
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User Activity Logging Tracks user actions on the platform for accountability and investigation. |
User activity is logged for authentication and access, available for investigations or compliance. | |
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Access Approval Workflow Requires admin approval before granting user or device access. |
Okta provides access approval workflows via custom administrator rules and integration with ITSM platforms. |
Data Encryption & Privacy
(8 Yes /8 Known /11 Possible features)
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End-to-End Encryption Encrypts data at rest and in transit between devices and servers. |
End-to-end encryption is available between devices and Okta's servers/services; Okta uses modern HTTPS/TLS encryption. | |
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On-Device Data Encryption Secures stored data locally on the mobile device using encryption. |
No information available | |
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Secure Backup Backs up data securely in compliance with privacy standards. |
Okta provides secure backup and disaster recovery architectures for configuration and organization data. | |
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Encrypted Communications Ensures all messaging, calls, and file transfers are encrypted. |
Communications between Okta and clients are always encrypted (TLS/SSL). Encrypted assertion (SAML), OIDC. | |
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Secure Key Management Safeguards encryption keys with restricted access and best practices. |
Encryption keys stored in Okta are managed according to industry-standard practices and access policies. | |
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Data Masking Masks sensitive financial data displayed on screens to prevent exposure. |
No information available | |
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Granular Encryption Levels Allows different levels of encryption for different data types. |
No information available | |
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Privacy Policy Transparency Displays clear information about data collection, use, and sharing. |
Okta publishes detailed and transparent privacy policies, complying with global data protection standards. | |
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Compliance with GDPR/CCPA Adheres to data privacy regulations such as GDPR or CCPA. |
Okta is audited for and complies with GDPR, CCPA, and other major data privacy regulations. | |
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Audit Logging Maintains logs of all access and changes to client data for auditing. |
Audit logging is an enterprise feature; Okta offers extensive logging of all access and administrative actions. | |
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Secure Cache Management Automatically clears or encrypts application cache to prevent data leaks. |
Okta automatically manages and disposes of temporary session data and cache (cloud-based, not device-level). |
Mobile Device Management (MDM) & Security Monitoring
(1 Yes /1 Known /11 Possible features)
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MDM Integration Offers compatibility with leading MDM solutions for device oversight. |
No information available | |
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Device Inventory Tracking Tracks all approved devices accessing financial systems. |
No information available | |
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App Whitelisting/Blacklisting Prevents installation or use of non-approved applications. |
No information available | |
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Mobile Threat Detection Continuously monitors for malware, phishing, or other threats. |
No information available | |
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Patch & Update Management Ensures devices and apps are running the latest secure versions. |
No information available | |
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VPN Enforcement Requires VPN connections for external or remote access. |
VPN enforcement can be configured as part of Okta’s security policies and through integration with VPN solutions. | |
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Compliance Reporting Generates reports on device compliance with security policies. |
No information available | |
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Remote Configuration Centrally manages security settings and configurations across devices. |
No information available | |
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Lost Device Tracking Allows real-time location and status tracking of lost devices. |
No information available | |
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Security Incident Alerts Automatically notifies administrators of security breaches or risks. |
No information available | |
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Usage Analytics Provides analytics on device engagement and usage by advisors. |
No information available |
User Experience & Interface
(8 Yes /8 Known /11 Possible features)
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Intuitive Navigation Easy-to-use interface for advisors and clients. |
Okta's interface is focused on ease-of-use both for admins and end users, widely cited as intuitive. | |
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Customizable Dashboard Allows users to personalize information and shortcuts. |
Dashboards customizable by admin role and enterprise needs. | |
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Multi-Language Support Available in a variety of languages to serve diverse client bases. |
Okta supports multiple languages for its user interfaces and documentation. | |
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Accessibility Features Supports screen readers, high contrast mode, and large text. |
Accessibility standards (WCAG 2.1) addressed in Okta interfaces; supports screen readers and other features. | |
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Offline Mode Limited functionality without network connection for emergencies. |
No information available | |
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In-App Notifications Provides timely alerts and updates to users inside the app. |
In-app notifications are available through Okta Verify and Okta Mobile applications. | |
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Seamless Document Upload/Download Secure and easy handling of financial documents. |
No information available | |
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Dedicated Client/Advisor Portal Separate portal areas for advisors and clients with tailored functions. |
Okta offers distinct portals and dashboard views for users, admins, and developers. | |
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Voice Assistant Integration Integrates with voice assistants for hands-free operation. |
No information available | |
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Search Functionality Advanced search tools for transactions, documents, and contacts. |
Searchable user directory and application features are built into the admin and user portals. | |
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Responsive Design Adapts interface for phones, tablets, and different screen sizes. |
Okta UI adapts responsively across desktop, tablets, and mobile devices. |
Transaction Security & Control
(0 Yes /0 Known /10 Possible features)
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Transaction Approvals Requires one or more approvals before large or sensitive transactions proceed. |
No information available | |
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Real-Time Transaction Monitoring Monitors and flags potentially suspicious activity as it happens. |
No information available | |
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Limits on Transaction Amounts Configurable maximums for transactions approved via mobile. |
No information available | |
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Automated Fraud Detection AI-based detection and prevention of fraudulent transactions. |
No information available | |
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Transaction Notifications Instant alerts for every transaction initiated or completed. |
No information available | |
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Dual Authorization Two users must independently authorize critical transactions. |
No information available | |
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Audit Trail of Transactions Comprehensive log of all transaction details and authorizations. |
No information available | |
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Regulatory Compliance Checks Automated screening of transactions for regulatory compliance. |
No information available | |
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Transaction Reversal Tools Ability to reverse incorrect or fraudulent transactions swiftly. |
No information available | |
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User Permissions for Transaction Types Administrator control to restrict types of transactions by user. |
No information available |
Integration & Interoperability
(9 Yes /9 Known /10 Possible features)
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API Access Robust, secure API for integrating with other platforms and services. |
Okta has a comprehensive, secure API for all key operations and integrations. | |
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Data Import/Export Allows seamless transfer of financial information to and from other systems. |
Okta supports importing and exporting user and group data, among other resources. | |
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CRM Integration Integrates with Client Relationship Management software. |
Okta integrates natively with leading CRM tools such as Salesforce via SSO and APIs. | |
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Portfolio Management Integration Works with third-party portfolio management and analytics tools. |
No information available | |
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Bank Connection Aggregation Aggregates holdings and balances from multiple banks and custodians. |
Okta supports bank and custodian integration/aggregation via standard SSO/OAuth integrations. | |
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Document Management Integration Connects with document storage and e-signature platforms. |
Okta integrates with document management/storage and e-signature platforms to provide secure access. | |
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Secure Open Banking Support Supports open banking APIs with OAuth2 and PSD2 compliance. |
Supports open banking APIs, including OAuth2 and SAML; can be used to implement PSD2-compliant flows. | |
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Alerting System Integrations Can send alerts to external monitoring and support systems. |
Can send login, status, and event alerts to external monitoring/SIEM platforms. | |
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App Marketplace Compatibility Supports plug-ins and third-party apps from curated marketplaces. |
Okta integrates with curated partner app marketplaces (Okta Integration Network). | |
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Single Data Format Standardization Uses open standards for financial data for easier interoperability. |
Okta relies on open standards (SAML, OIDC, SCIM) for interoperability. |
Audit, Reporting & Compliance
(8 Yes /8 Known /10 Possible features)
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Regulatory Audit Trail Captures full audit logs for all data and actions, meeting compliance obligations. |
Okta provides regulatory audit trail logging to support compliance and regulatory reporting. | |
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Real-Time Compliance Alerts Instantly flags actions or transactions that may breach compliance rules. |
Okta supports real-time compliance alerts for suspicious access/activity. | |
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Scheduled Compliance Reporting Automatically generates and distributes compliance reports. |
Scheduled compliance reports are configurable within the Okta admin portal. | |
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Role-Based Compliance Controls Compliance checks vary based on user roles and access. |
Compliance controls can be defined by user role/policy. | |
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e-Discovery Support Facilitates discovery of electronic records for legal/audit review. |
No information available | |
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Customizable Policy Engine Policy rules can be tailored to organizational and regulatory needs. |
Policy engine is highly customizable for compliance, security, and organizational rules. | |
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Conflict of Interest Monitoring Detects and reports potential advisor conflicts. |
No information available | |
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Transaction Reporting Standards Supports formats (e.g., SWIFT, FIX) required for external reporting. |
Supports reporting in compliance formats (integration with SWIFT, FIX, etc., handled via partners/APIs). | |
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Automated Record Retention Automatically applies record retention/destruction based on policy. |
Automatic data retention and destruction can be managed in Okta in compliance with policy. | |
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Data Residency Awareness Ensures data is stored in approved jurisdictions. |
Okta allows organizations to choose data storage regions for compliance with residency requirements. |
Collaboration & Communication
(3 Yes /3 Known /10 Possible features)
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Secure In-App Messaging Enables end-to-end encrypted communication between users. |
Secure in-app messaging via integration with other secure communications platforms using SSO. | |
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Document Sharing and Signatures Securely share, collaborate and sign important documents. |
No information available | |
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Client Scheduling Tools Integrates calendars and scheduling for advisor-client meetings. |
No information available | |
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Group Chat Capability Supports group discussions among teams or family members. |
No information available | |
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Push Notification Channel Provides immediate client/advisor updates and reminders. |
Okta mobile and web platforms use push notifications for events and communication. | |
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Voice and Video Communication Enables secure audio and video calls through the app. |
No information available | |
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Audit Logging of Communications Maintains logs for all advisor-client communications for compliance. |
No information available | |
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Conversation Archival and Search Archives all chat and call transcripts and allows keyword searching. |
No information available | |
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Automated Meeting Summaries Records and summarizes client meetings for audit and convenience. |
No information available | |
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Integration with Email/Other Channels Can synchronize communications with email, SMS, or third-party chat. |
Okta supports integration/synchronization with email (SMTP, MS Exchange, etc.) and third-party communication tools. |
Platform Reliability & Performance
(7 Yes /7 Known /10 Possible features)
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99.99% Uptime SLA Guaranteed uptime or availability level for the application. |
No information available | |
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Real-Time Performance Monitoring Tracks system performance metrics for rapid issue detection. |
Real-time system and login performance monitoring available for admins. | |
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Scalability Supports growing users or device numbers without service degradation. |
Okta is designed to scale horizontally to accommodate large enterprise customer growth. | |
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Load Balancing Balances traffic across servers for optimal responsiveness. |
Underlying architecture uses robust load balancing for performance and redundancy. | |
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Disaster Recovery Plan Comprehensive plan and backup for service continuity after outage. |
Comprehensive disaster recovery and business continuity plans are in place (as documented by Okta Trust Center). | |
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Auto Failover Seamlessly switches users to backup systems in case of primary failure. |
Auto failover between global Okta instances ensures service continuity. | |
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Response Time Average time for screen or transaction to load/process. |
No information available | |
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Regular Maintenance Scheduling Planned maintenance that does not interrupt critical user activity. |
Maintenance is scheduled and communicated in advance, with high availability a priority. | |
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Bug Reporting & Resolution SLA Defined timelines for responding to and fixing reported bugs. |
No information available | |
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User Feedback Loop Allows real users to report issues and suggest improvements. |
Okta allows end users and admins to escalate issues and request features via official support/feedback channels. |
Deployment, Support, and Training
(10 Yes /10 Known /10 Possible features)
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Guided Onboarding Step-by-step instructions for initial setup for users and administrators. |
Guided onboarding is available via admin setup wizards and user invitations. | |
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In-App Tutorials & Help Embedded resources to assist new or returning users. |
Integrated tutorials and user assistance are provided in the Okta dashboard for admins and users. | |
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24/7 Help Desk Support Continuous support by phone, chat, or web. |
24/7 global support is available depending on subscription level. | |
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Knowledge Base Online repository of FAQs, guides and troubleshooting tips. |
An extensive online knowledge base is available for all Okta users and admins. | |
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Dedicated Account Manager Assigned specialist for organizational needs and issue escalation. |
Dedicated account managers are available for enterprise clients and large accounts. | |
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Flexible Deployment Options Supports cloud, on-premises, or hybrid deployment models. |
Okta can be deployed as cloud, on-premises (via RADIUS integration/agents), or in hybrid configurations. | |
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User Role Training Programs Custom training by user function (advisor, admin, client). |
User role-based training resources and specialized onboarding are available. | |
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API Documentation Complete documentation for developers integrating the platform. |
Okta's developer portal includes full API documentation. | |
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Test/Sandbox Environment Safe environment for testing new features/configurations. |
Sandbox and test environments are available for development and integration testing. | |
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Feedback & Feature Request System Enables users to submit suggestions and requests for enhancements. |
User feedback, suggestions, and feature requests can be submitted directly through the Okta support and community channels. |
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