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Chase Connect from J.P. Morgan
A comprehensive cash management platform that provides businesses with a suite of tools for managing cash positions, processing payments, and optimizing working capital. It allows for real-time fund transfers, reporting, and account management.
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Bank Account Management Systems for Cash Management
Platforms that centralize the administration of corporate bank accounts, signatories, and mandate management across multiple financial institutions and jurisdictions.
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Account Setup & Maintenance
(9 Yes /9 Known /12 Possible features)
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Multi-bank Account Integration The ability to connect and manage accounts across multiple banking institutions within one system. |
As a banking platform, Chase Connect enables connection and management of accounts held at J.P. Morgan/Chase as well as linked external accounts for comprehensive cash visibility. | |
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Bulk Account Creation Supports the opening and configuration of multiple bank accounts simultaneously. |
No information available | |
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Account Data Validation Automated validation of account information to prevent errors and duplicates. |
Chase Connect performs automated account verification as part of its onboarding and account linking process. | |
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User Role-based Access Control Ability to assign and control user permissions for account access and operations. |
User role-based permissions and entitlements are configurable for account access and payments in Chase Connect documentation and UI. | |
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Automated Account Closure Workflow to safely and automatically close redundant or unneeded accounts. |
Platform supports workflow for closing accounts via digital request and approval. | |
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Audit Trail for Changes Maintains a complete history of all changes made to account details. |
Audit trail functionality for account changes and user activity is described in security/controls literature. | |
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Account Status Monitoring Tracks status (active, dormant, closed) and alerts for status change. |
Chase Connect indicates real-time account status monitoring and alerts for changes. | |
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Custom Account Grouping Ability to categorize and group accounts by business unit, region, or purpose. |
Users can group and categorize accounts in reporting/custom dashboards. | |
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Account Metadata Customization Allows the addition of custom fields/attributes to accounts. |
No information available | |
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Automated Signatory Management Tracks and manages authorized account signatories, automating updates. |
Digital signatory management for accounts and entitlements is cited in product security and compliance documentation. | |
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Account Hierarchy Visualization Visual representation of account relationships and organizational structures. |
No information available | |
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Instant Notification of Account Changes Sends alerts for any changes or critical events related to accounts. |
Chase Connect can send instant notifications and alerts for account changes/events. |
Bank Connectivity
(8 Yes /8 Known /10 Possible features)
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Host-to-host Integration Direct, secure connection with bank platforms for high-volume data exchange. |
Host-to-host and direct connections (e.g., sFTP, API) are supported for large corporate clients. | |
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SWIFT Network Connectivity Supports messaging and transactions over the SWIFT network. |
SWIFT connectivity is supported for corporates through J.P. Morgan’s corporate banking platform. | |
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API-based Banking Integration Offers APIs for real-time data integration with banks. |
Open APIs are mentioned for bank data integration (real-time and batch). | |
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File-based Bank Statement Import Supports electronic import of bank statements (BAI2, MT940, ISO 20022, etc). |
Supports import of electronic bank statements such as BAI2, MT940, ISO 20022, as listed in the technical guides. | |
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Multi-bank Connectivity Capacity Number of financial institutions that can be connected simultaneously. |
No information available | |
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Connectivity Uptime SLA Guaranteed system uptime for bank connections. |
No information available | |
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Real-time Data Synchronization Ensures banking data is updated in real-time. |
API and platform documentation references real-time data updates and eventing. | |
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Automated Bank Authentication Uses secure protocols to authenticate bank data connections automatically. |
Automated bank authentication with security protocols described in technical implementation guides. | |
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Scheduled Bank Downloads System automatically polls bank accounts based on a schedule. |
Scheduled and on-demand polling/download are available for statement and balance updates. | |
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Multi-format Support Accepts a range of data formats from banks (CSV, XML, EDI, etc). |
Supports CSV, BAI2, XML, and other formats for reporting and integration. |
Cash Positioning & Visibility
(7 Yes /7 Known /11 Possible features)
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Real-time Balance Display Shows up-to-the-minute account balances. |
Real-time and intraday balance reporting listed as a key feature. | |
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Historical Balance Analysis Enables tracking and analysis of balances over time. |
Historical balance analytics/reports are available through reporting modules. | |
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Automated Intraday Position Updates System updates cash positions throughout the day as transactions process. |
Cash positions update throughout the day as transactions are processed. | |
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Consolidated Cash Position Reporting Aggregates balances from multiple accounts and banks for group-wide view. |
Ability to aggregate balances across accounts and banks (to the extent allowed by connectivity/entitlements). | |
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Currency Breakdown Displays cash positions by individual currency. |
Currency-level breakdown provided in dashboards and reports. | |
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Forecast-to-Actual Reconciliation Links forecasts with actual account movements to highlight variances. |
No information available | |
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Cash Pooling Structure Visualization Shows structure and flows of notional or physical cash pooling arrangements. |
No information available | |
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Account Balance Sweep Scheduling Automates daily or scheduled account sweeps to optimize cash concentration. |
Chase Connect offers both automated and scheduled account sweeps as part of liquidity tools. | |
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Automated Surplus/Deficit Alerts System notifies users of unusually high or low balances automatically. |
Surplus/deficit alerts available via notification settings. | |
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Multidimensional Filtering Ability to filter cash positions by entity, country, bank, or custom dimension. |
No information available | |
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Liquidity Usage Reporting Summarizes how cash/liquidity is allocated across business lines and accounts. |
No information available |
Payments & Collections
(6 Yes /6 Known /10 Possible features)
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Bulk Payment Initiation Facilitates mass payment instructions to one or more banks. |
Bulk and batch payment features are referenced in product brochures. | |
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Payment Approval Workflow Customizable workflows for payment authorization, including maker-checker controls. |
Maker-checker and custom payment approval workflows are documented features. | |
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Automated Payment Matching Matches incoming payments to invoices or outstanding items. |
No information available | |
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Real-time Payment Status Tracking Displays current statuses of all outgoing and incoming payments. |
Payment and collection status available in real-time; comprehensive reporting on payment flows is promoted. | |
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Multi-currency Payment Support Supports payments in all major and local currencies. |
Multi-currency payment capability referenced in payment documentation. | |
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Payment Template Management Saves and reuses templates for recurring or bulk payment runs. |
No information available | |
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Sanctions & Compliance Screening Automatically screens payees against sanctions or blacklists. |
Sanctions and OFAC screening are mandatory in all Chase/J.P. Morgan payment processing. | |
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Automated Payment Reversals Supports automated recall or reversal of payments if necessary. |
No information available | |
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SEPA/ACH/SWIFT Payment Support Supports major payment rails and formats specific to geography. |
Payment formats support major rails such as SWIFT, ACH (US), and SEPA (EU). | |
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Payment Initiation Capacity Maximum number of payment transactions that can be processed per hour. |
No information available |
Reconciliation
(5 Yes /5 Known /10 Possible features)
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Automated Bank Statement Import System supports scheduled import of electronic bank statements. |
Supports automated electronic bank statement imports. | |
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Rule-based Transaction Matching Uses configurable rules to match bank and ledger transactions automatically. |
No information available | |
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Manual Exceptional Handling Provides workflow for reviewing and resolving unmatched transactions. |
Exception workflows are supported for transaction reconciliation. | |
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Automated Exception Alerts System flags discrepancies or unmatched transactions in real-time. |
Real-time exception alerts/flags described in documentation. | |
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Reconciliation Processing Speed Volume of transactions reconciled per minute. |
No information available | |
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Granular Audit Log Tracks all reconciliation activities and user interventions. |
Audit logging is standard in financial platforms for reconciliation/auditability. | |
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Attachment & Note Linking Allows users to attach documents or notes to reconciliation items. |
No information available | |
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Reconciliation Dashboard Visual dashboard of reconciliation status and outstanding breaks. |
No information available | |
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Multi-account, Multi-currency Support Handles reconciliations across heterogeneous currency and account types. |
Multi-account, multi-currency functionality is foundational to Chase Connect’s value proposition. | |
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Auto-generated Adjustment Entries Can create and post adjusting entries to resolve breaks. |
No information available |
Security & Compliance
(6 Yes /6 Known /10 Possible features)
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Multi-factor Authentication Users are required to provide multiple forms of identification. |
Multi-factor authentication (MFA) is enforced at login and for sensitive actions. | |
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Data Encryption in Transit and at Rest Data is encrypted during transmission and while stored. |
Data encryption in transit and at rest is a baseline security standard for J.P. Morgan enterprise platforms. | |
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SOX/PCI/DSS Compliance Platform is compliant with key regulatory and industry standards. |
Compliance with SOC 1/2, SOX, PCI is described in Chase business banking security literature. | |
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Automated User Access Review Periodically reviews user permissions, prompting revocation of unneeded rights. |
No information available | |
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Audit Logging and Reporting All system actions are logged and can be exported for audit. |
Audit logging and reporting is mandatory for enterprise banking. | |
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IP Whitelisting Restricts platform access to specified network addresses. |
No information available | |
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Granular Permission Levels Enables detailed, hierarchical access permissions. |
Granular permission assignment referenced in user administration guides. | |
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Compliance Alerting System sends alerts regarding potential regulatory breaches or anomalies. |
Regulatory/compliance alerts form part of the platform’s security event monitoring. | |
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Automated Data Retention and Purging Data lifecycle management for compliance with retention policies. |
No information available | |
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Penetration Testing Frequency Number of external penetration tests conducted annually. |
No information available |
Reporting & Analytics
(8 Yes /8 Known /10 Possible features)
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Customizable Dashboard Configurable, visual display of key cash and account metrics. |
Custom, drag-and-drop dashboards available to visualize balances and accounts. | |
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Ad-hoc Report Builder Users can create custom reports by selecting data fields and filters. |
Custom/ad hoc report building is a highlighted capability. | |
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Automated Scheduled Reporting Sends reports periodically to defined recipients automatically. |
Scheduled/recurring reporting is a standard feature for corporate users. | |
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Data Drilldown Ability to explore underlying transactions behind summary data. |
Users can drill down on account or transaction data in UI. | |
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Anomaly Detection Analytics System applies analytics to flag outlier transactions or activities. |
No information available | |
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Export to Multiple Formats Reports can be exported to Excel, PDF, CSV, and other common formats. |
Reports can be exported in Excel, PDF, and CSV (per platform documentation). | |
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User-level Reporting Permissions Control which users may access sensitive data in reports. |
Admin can configure who has access to which reporting features. | |
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Data Visualization Widgets Support for charts, graphs, and custom data displays. |
Graphical and visual widgets are present in Chase Connect dashboards. | |
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Historical Trend Analysis Allows users to analyze trends in balances, payments, and collections by period. |
Trend analysis is offered in various balance and payment reports. | |
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Automated KRI/KPI Calculations Key Risk and Performance Indicators are automatically calculated and reported. |
No information available |
Integration & Data Management
(4 Yes /4 Known /10 Possible features)
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ERP/TMS System Integration Supports seamless data exchange with ERPs or Treasury Management Systems. |
Integration with ERP/TMS systems is a promoted capability in Chase Connect literature. | |
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Open RESTful APIs APIs for flexible and scalable integration scenarios. |
Open RESTful APIs are described in the developer documentation. | |
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Data Mapping Engine Tool for mapping and transforming incoming/outgoing data formats. |
No information available | |
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Master Data Management Manages and synchronizes core master data used for accounts and transactions. |
Master data management is available in administrative settings (accounts, users, connections). | |
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Bulk Data Import/Export Handles large-scale data uploads and downloads efficiently. |
Bulk data import/export supported, including for statements and payment instructions. | |
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Automated Data Error Handling Detects and manages data mismatches during integration. |
No information available | |
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Integration Latency Average time lag for data sync between systems. |
No information available | |
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Data Quality Dashboard Summary metrics and visualizations of data completeness and accuracy. |
No information available | |
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Audit Trailing of Data Changes Tracks and logs each data element's history. |
No information available | |
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Integration Failure Notifications Real-time alerting for integration or sync failures. |
No information available |
User Experience & Accessibility
(8 Yes /8 Known /10 Possible features)
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Cloud/Web-based Access Platform is accessible securely from anywhere via the internet. |
Cloud/web-based access is the default for Chase Connect. | |
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Mobile Device Support System is usable via mobile devices and tablets. |
Mobile application and tablet support confirmed by Chase Connect documentation. | |
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Multi-language Interface User interface available in multiple languages. |
No information available | |
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End-user Customization Users can personalize dashboards, views, and notifications. |
User-level customization (e.g., dashboards, notifications) is a capability. | |
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Accessibility Compliance Meets standards for users with disabilities (e.g., WCAG). |
No information available | |
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Responsive Design Interface optimizes for various device screen sizes. |
Platform adapts to various screens/SaaS best practices. | |
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Contextual Help & Tutorials Help resources integrated directly into the application. |
Embedded help and tutorials are offered for onboarding and support. | |
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Self-service Password Reset Users can securely reset their own login credentials. |
Self-service password reset is available via the platform login page. | |
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Instant Search Across Accounts Quick keyword or advanced search across all accounts. |
Platform supports fast search across all accounts and history. | |
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Session Timeout Configurability Customizable idle timeout to protect unattended sessions. |
Session timeout can be configured by security/admin settings. |
Workflow & Automation
(2 Yes /2 Known /10 Possible features)
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Configurable Workflow Engine Design and modify multi-step approval processes for banking activities. |
Workflow engine for approvals, access, payments is configurable. | |
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Automated Task Assignment System automatically assigns tasks to appropriate users/groups. |
No information available | |
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SLA-driven Escalation Tasks are escalated per service-level agreements if not completed on time. |
No information available | |
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Conditional Routing Route work based on data values, user roles, or thresholds. |
No information available | |
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Automated Notifications & Reminders Sends workflow reminders and alerts to responsible users. |
Email and on-screen reminders/notifications are supported. | |
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Workflow Performance Analytics Reports on workflow steps, bottlenecks, and completion time. |
No information available | |
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Template-driven Approvals Standardized approval templates for recurring tasks. |
No information available | |
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Parallel Processing Support Supports simultaneous workstreams within workflow. |
No information available | |
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Automated Document Generation Creates account opening, closure, or compliance documentation automatically. |
No information available | |
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Workflow Execution Speed Average time to complete a standard workflow step. |
No information available |
Service, Support, and Vendor Management
(6 Yes /6 Known /10 Possible features)
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24/7 Customer Support Vendor provides round-the-clock access to technical and functional support. |
24/7 customer support available for Chase Connect users (as per service guarantee). | |
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Dedicated Account Manager Each client has a named contact for relationship management. |
Relationship/account managers assigned for corporate banking clients. | |
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Service Response SLA Guaranteed time to initial response for support queries. |
No information available | |
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Online Knowledge Base Comprehensive self-service documentation and FAQs. |
Online knowledge base exists as part of the Chase Connect Support site. | |
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Community / User Forum Platform for peer-to-peer support and best practice sharing. |
No information available | |
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Automated System Health Monitoring System runs automated diagnostics and sends operational alerts. |
System health status monitoring and operational alerts are provided. | |
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Product Update Frequency How often updates and new features are released. |
No information available | |
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Disaster Recovery RTO Maximum Recovery Time Objective for system restoration. |
No information available | |
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Uptime/Downtime Dashboard Live status information on platform availability. |
Live platform status dashboards available for Chase Connect services. | |
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Customer-driven Enhancement Requests Process for customers to suggest new features or improvements. |
There is a formal process for customers to submit enhancement requests. |
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