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Refinitiv Compliance Manager from Refinitiv (LSEG)
Offers solutions for transaction monitoring, Know Your Customer (KYC) compliance, and anti-money laundering (AML) efforts. It leverages global data and AI-driven insights to streamline compliance processes and reduce regulatory risk.
Product analysis by function
Compliance Management for Compliance
Platforms for managing the overall compliance program, including policy management, training, and regulatory change management.
More Compliance Management
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Regulatory Compliance Monitoring
(8 Yes /8 Known /10 Possible features)
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Automated Regulatory Updates The software automatically identifies and updates users about new or changing regulatory requirements. |
Refinitiv Compliance Manager demonstrates automated regulatory change tracking and updates as part of its regulatory change management functions. | |
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Jurisdictional Coverage The number of jurisdictions or geographies the compliance system supports for regulatory monitoring. |
No information available | |
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Rule Engine Customization Ability to customize business rules based on specific regulatory requirements for different regions or product lines. |
Platform provides customizable rule engines to tailor compliance checks to different geographies and risk profiles. | |
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Real-time Alerting The system provides real-time alerts on compliance breaches or critical regulatory changes. |
Product advertises real-time alerting for compliance events and suspicious activities. | |
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Regulation Repository Includes a central library of all relevant regulations and historical changes. |
Documentation mentions a repository of regulatory information and historic rules management. | |
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Audit Logs for Regulation Changes Tracks all updates or changes made to regulatory rules within the software. |
Provides full audit logs on changes made to regulatory rules, supporting auditability requirements. | |
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API Integration with Regulatory Bodies Ability to integrate directly with regulatory authority APIs for automated updates. |
Refinitiv offers APIs to connect directly with regulatory data feeds. | |
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Granularity of Compliance Checks Level of detail at which compliance checks can be performed. |
No information available | |
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Threshold-based Triggers Set specific thresholds that trigger compliance workflows or alerts. |
Threshold-based triggers are supported for transaction alerting and compliance workflows. | |
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Historical Compliance Data Analysis Analyze historical compliance monitoring data for trends or recurring issues. |
Historical compliance and transaction monitoring data can be analyzed for trends in the platform. |
KYC & Customer Due Diligence
(10 Yes /10 Known /11 Possible features)
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Identity Verification Tools Automated checks to verify customer identification documents and biographical data. |
KYC tools include automated identity verification and document checking. | |
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Sanctions List Screening Screen customers against local and global sanctions and watchlists. |
Comprehensive sanctions and watchlist screening is a core feature. | |
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Politically Exposed Persons Database Integration Checks customer status against PEP databases. |
Integration with PEP and screening databases is available as standard. | |
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Customer Risk Scoring Automatically assigns a risk score to customers based on KYC data. |
Supports automated risk scoring based on customer KYC/CDD data. | |
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CDD Workflow Automation Automates collection, verification, approval and periodic review of CDD documents. |
CDD and KYC workflows are highly automated, including document gathering, verification, and review. | |
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Remediation Task Management System for tracking and managing KYC/CDD remediation tasks. |
System provides management tools for KYC and CDD remediation tasks. | |
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Document Expiry Alerts Notifies users of expiring KYC/CND documentation. |
Platform tracks document expiry and sends alerts for renewals. | |
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Batch Processing Capabilities Number of simultaneous KYC/CDD checks that can be processed. |
No information available | |
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Dynamic Questionnaire Generation Generates tailored questionnaires for enhanced due diligence cases. |
Dynamic/questionnaire generation is listed for enhanced due diligence situations. | |
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Ongoing Monitoring and Screening Continuous monitoring of customers for risk changes after onboarding. |
Refinitiv Compliance Manager advertises ongoing monitoring and continuous screening. | |
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Data Retention Controls Ability to configure and automate data retention policies for KYC records. |
Data retention policies are configurable according to financial industry needs. |
Anti-Money Laundering (AML)
(10 Yes /10 Known /11 Possible features)
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Transaction Monitoring Engine Tool that scans transactions for suspicious patterns and generates alerts. |
Transaction monitoring engine is a key advertised feature supporting AML compliance. | |
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Rule-based Scenario Builder Create and customize AML scenarios and rules for detection. |
Scenario and rule-based detection is supported for AML monitoring. | |
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AML Case Management Tracks investigation and disposition of flagged AML cases. |
Case management for AML investigations, including evidence management and escalation, is available. | |
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Automated SAR (Suspicious Activity Report) Generation Automatically generates SARs for submission to regulators. |
Product supports automated SAR generation and electronic filing. | |
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False Positive Reduction Tools Algorithms or features that help reduce unnecessary AML alerts. |
AI algorithms noted to help control false positives and reduce unnecessary alerts. | |
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Real-time Screening Speed The average time it takes to screen and process AML checks on transactions. |
No information available | |
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Integration with Payment Gateways Allows AML engine to monitor all transaction types by integrating with payment and core banking systems. |
Can directly monitor payment gateways and core banking transactions for AML risks. | |
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Peer Group Analysis Analyzes behavior compared to similar entities to detect anomalies. |
Peer group analysis for transaction monitoring is referenced in marketing materials. | |
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Behavioural Analytics Uses AI or statistical models to detect unusual customer activity. |
Behavioral analytics and AI-based anomaly detection are described among platform features. | |
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Multi-currency & Cross-border Transaction Detection Supports AML checks for international and multi-currency transactions. |
International and multi-currency transactional compliance is explicitly supported. | |
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Audit Trail of AML Actions Maintains an auditable log of all AML decisions and actions taken. |
Platform keeps full audit trails of AML actions and decisions. |
Audit & Reporting
(7 Yes /8 Known /10 Possible features)
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Automated Audit Trails Captures comprehensive logs of all user and system activity. |
Automated and comprehensive audit trails/logging are enabled in the system. | |
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Customizable Report Generation Users can define and generate compliance reports tailored to specific regulatory or management needs. |
Reports can be generated and customized per user and regulatory requirements. | |
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On-demand Data Export Export of data for reporting or further analysis in multiple formats (CSV, PDF, etc.). |
System supports on-demand and multi-format data exports. | |
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Scheduled Reports Ability to schedule regular reports for compliance review. |
Users can schedule automated compliance reports via the dashboard. | |
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Automated Regulatory Filings Direct transmission of required reports to regulators via electronic means. |
Regulatory reports can be transmitted electronically to regulators from the platform. | |
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Report Customization Limits Maximum number of custom report templates users can define. |
No information available | |
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Data Retention Period Configuration Defines the configurable period for which audit log data is retained. |
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Configurable data and audit log retention settings are mentioned in documentation. | |
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Exception Reporting Automatically highlights areas of concern or compliance failure in standard reports. |
Exception reporting and compliance failure highlight are standard reporting features. | |
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Interactive Dashboards Provides visuals and metrics on compliance status in real-time. |
Interactive, real-time compliance dashboards are highlighted. | |
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Audit Evidence Attachments Ability to attach supporting documentation to audit actions within the tool. |
No information available |
Workflow Automation
(9 Yes /9 Known /10 Possible features)
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Custom Approval Flows Ability to design custom multi-stage approval workflows for compliance-related actions. |
Multi-stage and custom approval flows for compliance are configurable in the workflow engine. | |
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Task Assignment Automation System automatically assigns tasks to the appropriate personnel based on business rules. |
Tasks in compliance workflows can be automatically assigned to relevant staff. | |
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Automated Remediation Actions Automates corrective actions for non-compliance or task failures. |
The platform supports automated remediation triggers for compliance gaps. | |
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Escalation Management Rules and mechanisms for escalating unresolved or overdue compliance actions. |
Unresolved compliance items are escalated per configurable rules. | |
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Notification Engine Automated sending of alerts and reminders via email, SMS, or in-app messages. |
Notifications and alerts issued via email, SMS and platform notifications are available. | |
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Workflow Templates Library Pre-built templates for common compliance workflows. |
Workflow templates and best practice frameworks are provided. | |
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SLAs for Compliance Tasks Ability to define Service Level Agreements for completion of compliance actions. |
SLAs for workflow and compliance task completion can be set up. | |
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Parallel Processing Capabilities Number of workflow tasks that can be handled simultaneously. |
No information available | |
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Auditability of Workflow Changes Tracks and records all changes made to workflow structures. |
All workflow configuration changes are auditable. | |
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Workflow Version Control Maintains a history of workflow iterations and allows rollbacks. |
Workflow version history and rollback options are mentioned. |
User Access & Security
(8 Yes /8 Known /10 Possible features)
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Role-based Access Controls Only authorized users can access sensitive compliance functions. |
Role-based access controls are core to banking compliance standards and explicitly offered. | |
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Multi-factor Authentication Requires users to provide multiple credentials for added security. |
Platform requires multi-factor authentication for enhanced user security. | |
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Granular Permission Management Define fine-tuned permissions at the user or group level. |
Custom roles, groups, and granular permission settings are available. | |
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Single Sign-On Integration Supports authentication with enterprise SSO providers. |
Integration with enterprise SSO is a listed interoperability feature. | |
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Session Timeout Settings Control the time of inactivity before automatic logout. |
No information available | |
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User Authentication Logs Activity logs tracking all login attempts and access times. |
Authentication logs, activity logs and user events are tracked for auditability. | |
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Security Certification Compliance System adheres to security standards such as ISO 27001 or SOC 2. |
Refinitiv adheres to industry certifications (ISO 27001, SOC 2) according to public statements. | |
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Encryption of Data at Rest and in Transit All sensitive data is encrypted both in storage and during transmission. |
Data is encrypted at rest and in transit to financial security standards. | |
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User De-Provisioning Automation Automatically removes access for users who no longer require it. |
Automated deprovisioning is possible with user management integration. | |
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Access Request Workflow Automated requests and approvals for elevated access to compliance modules. |
No information available |
Data Management & Quality
(9 Yes /9 Known /10 Possible features)
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Centralized Data Repository All compliance-related data is housed in a unified location. |
Centralized data storage for compliance records is explicitly advertised. | |
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Data Validation Rules Business rules that verify input and output data accuracy. |
Platform validates all inbound and outbound compliance-relevant data. | |
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Automated Data Cleansing Automatic identification and correction of incomplete, inaccurate, or irrelevant data. |
Automated cleansing procedures are part of the data hygiene features. | |
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Data Lineage Tracking Tracks the origin of compliance data through its lifecycle. |
The solution enables traceability and lineage on compliance-related data. | |
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Data Quality Score Measure of completeness and accuracy across data sets. |
No information available | |
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Duplicate Data Detection System flags redundant or duplicate records. |
System detects duplicate/redundant information and flags exceptions. | |
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Automated Backups Regular, automated data backups for disaster recovery. |
Automated backup schedules and disaster recovery plans are documented. | |
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Data Encryption Applies industry-standard encryption to protect all data. |
Industry-standard encryption is applied to all compliance data. | |
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Data Masking for Sensitive Fields Hides sensitive information from unauthorized users. |
Sensitive data masking is a feature, protecting private fields from unauthorized users. | |
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Data Export/Import Capabilities Allows bulk movement of compliance data into and out of the platform. |
Bulk import/export features for compliance data are documented. |
Integration & Interoperability
(9 Yes /9 Known /10 Possible features)
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Core Banking System Integration Connects compliance tools directly to core banking platforms. |
Core banking systems integration is referenced for transactional oversight. | |
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Open APIs Provides public and/or private APIs for third-party integration. |
Public and private APIs are provided for integration with third-party systems. | |
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Third-party Data Feeds Supports integration of external data sources (e.g., credit bureaus, sanctions databases). |
Integrates global/third-party data feeds (e.g., sanctions, credit, PEP). | |
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Plug-in Architecture Supports adding external modules for expanded functionality. |
Modular, plug-in-based architecture allows extensibility and integration. | |
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Event Notification Webhooks System can send real-time notifications to external systems. |
Supports webhooks and outbound event notifications for stakeholder systems. | |
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Bulk Data Synchronization Speed Maximum rate at which large data volumes can be synched. |
No information available | |
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Interbank Network Compatibility Supports compliance functionalities across multiple banking platforms/networks. |
Compliance across interbank networks is supported, per payments and transaction functions. | |
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Document Management System Integration Links with DMS for seamless access to compliance documentation. |
Integrates with DMS and content management systems for document handling. | |
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Email System Integration Ability to communicate compliance alerts and notifications via email systems. |
Automated email alert/notification integration is available. | |
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Legacy System Compatibility Supports interoperation with older banking systems. |
Legacy banking system integration is referenced for broad applicability. |
User Experience & Accessibility
(8 Yes /8 Known /10 Possible features)
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Intuitive User Interface Designed for ease of use and fast task completion. |
Bank-standard UI/UX and streamlined workflow are highlighted for ease of use. | |
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Multi-language Support Platform supports multiple languages for global teams. |
Supports multilingual operations for global clients. | |
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Accessibility Compliance Adheres to accessibility standards such as WCAG for users with disabilities. |
No information available | |
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Role-based Dashboards Custom views for different user roles within the compliance process. |
Role-based dashboards are available, providing tailored insights per user. | |
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Mobile Access System accessible via smartphones and tablets. |
Mobile accessibility is included in product descriptions. | |
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User Onboarding Tutorials Integrated help and tutorial features for training new users. |
Integrated help and onboarding tutorials are cited as part of usability features. | |
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Task Completion Metrics Average time taken by users to complete standard compliance tasks. |
No information available | |
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Customizable Homepages Ability for users to set personalized dashboards or landing pages. |
Users can configure homepages and dashboards as per preference. | |
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Search and Filter Tools Advanced search and filter functions to locate compliance records and tasks. |
Advanced search and filtering tools exist for compliance data. | |
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In-app Support/Chat Built-in channel for user support or live chat. |
In-app support and chat functions are referenced in customer support sections. |
Training & Knowledge Management
(8 Yes /8 Known /10 Possible features)
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Integrated Policy Library Central repository for compliance policies and procedures. |
Centralized policy and procedures library is included as a compliance repository. | |
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Automated Training Reminders Notifies users when required training is due. |
Automated overdue training reminders are sent to users. | |
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E-learning Module Integration System supports in-app or linked e-learning for compliance training. |
Supports integration of e-learning/compliance training modules. | |
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Training Completion Tracking Tracks which users have completed mandatory training. |
Tracks user completion of regulatory training. | |
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Certification Records Management Stores and manages certifications or proof of completion for compliance training. |
Tracks formal certifications and evidence in training modules. | |
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Policy Version Control Tracks updates and maintains historical versions of compliance documents. |
Full policy/document version tracking and audit logs are available. | |
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Knowledge Base Search Advanced search functionality for the knowledge repository. |
Knowledge base and regulatory policy search are available to users. | |
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Quiz/Assessment Tools Integrated tools for testing user understanding of compliance topics. |
Compliance training includes integrated knowledge checks and assessments. | |
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Multi-media Content Support Supports multiple formats (text, video, audio) for training content. |
No information available | |
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Feedback Collection from Training Enables users to provide feedback on training quality. |
No information available |
Continuous Improvement & Risk Management
(9 Yes /9 Known /10 Possible features)
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Compliance Risk Assessment Tools Enables assessment of compliance risk at entity, product, or process levels. |
Compliance risk analysis and assessment modules are part of core features. | |
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Automated Gap Analysis Automatically identifies gaps in existing compliance controls. |
Automated gap and controls analysis is referenced in risk management documentation. | |
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Corrective and Preventive Action (CAPA) Tracking Tracks completion and effectiveness of corrective actions. |
Corrective action and effectiveness tracking is part of compliance improvement capability. | |
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Compliance Calendar Central calendar for deadlines related to regulatory filings or policy reviews. |
Compliance calendar and reminders are supported for important filing dates/deadlines. | |
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Incident Management Logs and manages remediation of compliance incidents. |
Incident management, logging and remediation tracking are well documented. | |
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Heatmap Generation Visualizes areas of compliance risk across entities or processes. |
Heatmaps and visual risk indicators are part of the analytics dashboard. | |
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Automated Remediation Recommendations Provides suggestions for closing compliance gaps. |
System can make remediation recommendations to close compliance issues. | |
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Continuous Control Testing Frequency The number of control tests the system can run automatically on a periodic basis. |
No information available | |
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Key Risk Indicator (KRI) Monitoring Monitors leading indicators for early warning of compliance risks. |
Risk indicators/monitoring are provided in the risk and control functions. | |
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Management Review Dashboard Special review dashboards for compliance managers or auditors. |
Manager/audit dashboards are a standard part of the solution. |
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