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Actimize Fraud Management from NICE
Comprehensive solution that provides real-time fraud detection, risk assessment, and case management. Designed for multi-channel fraud detection, supporting card transactions, digital banking, and more.
Product analysis by function
Fraud Detection and Prevention for Compliance
Solutions for identifying and preventing various types of fraud across banking channels and products.
More Fraud Detection and Prevention
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Data Integration and Sources
(9 Yes /9 Known /10 Possible features)
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Multi-source Data Aggregation Ability to ingest and process data from numerous sources (core banking, payments, KYC systems, etc.) |
Actimize supports ingesting data from multiple sources including core banking, payments, KYC systems, and external feeds as indicated in product docs and marketing. | |
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Real-time Data Processing Capability to process data and trigger analysis instantly as transactions occur. |
Positioned as a real-time platform; product notes real-time detection and actions as core capability. | |
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API Integration Support Supports integration via REST, SOAP, or other standard APIs for seamless data exchange. |
Described as having robust REST API integration to support data exchange in real-time with other systems. | |
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Historical Data Import Ability to import and analyze historical transaction data for establishing baselines and trend analysis. |
Features include baseline/trend analysis relying on historical data import. | |
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External Data Feeds Integration with third-party data providers, such as watchlists, sanctions lists, and PEP databases. |
Integration with third-party data providers, watchlist, and sanctions lists is standard for compliance. | |
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Batch Data Processing Supports processing large batches of data for end-of-day or scheduled checks. |
Batch processing for scheduled checks is typical (e.g., end-of-day risk processing). | |
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Data Cleansing and Normalization Automatic normalization, deduplication, and cleansing of ingested data. |
Data cleansing and normalization are explicitly noted in NICE Actimize's data management modules. | |
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Scalable Ingestion Volume The maximum volume of records or transactions that can be ingested per second. |
No information available | |
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Data Encryption in Transit Ensures all ingested data is encrypted while moving between systems. |
Industry standard and specified in Actimize documentation to have encryption of data in transit. | |
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Data Encryption at Rest Ensures data is encrypted while stored in the system. |
Product documentation commits to encryption at rest for sensitive data. |
Detection Engine
(13 Yes /13 Known /15 Possible features)
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Rule-based Detection Configurable static rules (e.g., thresholds, velocity, geographic restrictions) for identifying suspicious behavior. |
Rule-based detection is a fundamental capability and highly configurable. | |
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Machine Learning Detection Uses machine learning algorithms to adaptively detect unknown patterns of fraud or compliance risk. |
Actimize provides machine learning options for fraud pattern recognition, as stated in product literature. | |
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Custom Rule Builder Allows users to create and modify their own rules without programming. |
Allows users (compliance/risk staff) to build and manage custom rules without programming. | |
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Behavioral Profiling Builds profiles for customers and accounts to detect deviations from normal activity. |
Behavioral profiling supported to monitor customers/accounts for deviations, as noted in product materials. | |
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Peer Group Analysis Compares customer activity to peer groups to spot anomalies. |
Peer group analysis referenced as part of advanced detection capabilities. | |
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Real-time Scoring Assigns risk/fraud scores to transactions or accounts instantly as activity is processed. |
Real-time scoring of risks on accounts and transactions is explicitly described on the product website. | |
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Adaptive Thresholds Adjusts detection thresholds dynamically based on risk and trends. |
Adaptive thresholds, adjusting dynamically based on context/trends, are described as available. | |
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False Positive Rate Percentage of alerts identified as non-fraudulent during investigation. |
No information available | |
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Detection Latency Average time taken to identify and flag a suspicious event. |
No information available | |
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Outlier/Anomaly Detection Identifies rare events that deviate from established patterns. |
Core detection engine provides outlier/anomaly detection using a blend of rules and machine learning. | |
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Threat Intelligence Integration Access to global fraud, cyber, and compliance threat intelligence feeds. |
Threat intelligence feed integration is referenced in NICE Actimize product briefs. | |
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Case Prioritization & Risk Ranking Automatically scores and ranks alerts/cases by risk level. |
Case prioritization and risk ranking capabilities are referenced for workflow efficiency. | |
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Sanctions and Watchlist Screening Real-time checks against OFAC, FATF, UN, and custom lists. |
Sanctions and watchlist screening against OFAC, FATF, etc., is a compliance requirement and available. | |
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Regulatory Rule Updates Automated updates of detection rules and patterns according to latest regulatory requirements. |
Product is marketed as providing automated regulatory rule updates to remain in compliance. | |
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Self-learning Feedback Loop System learns from investigator outcomes to reduce future false positives. |
Feedback loop or self-learning described among machine learning model lifecycle documentation. |
Alert and Case Management
(11 Yes /11 Known /12 Possible features)
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Automated Alert Generation Automatically creates alerts for potentially suspicious activities based on detection rules. |
Automated alert generation for suspicious activities is thoroughly described. | |
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Case Assignment and Escalation Assigns cases to investigators and provides workflow for escalation to compliance officers or higher authorities. |
Built-in case management includes case assignment and escalation workflows. | |
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Case Notes and Attachment Support Allows investigators to add notes and attach supporting documentation to cases. |
Investigators can attach documentation and add notes on cases. | |
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Case Tracking and Audit Trail Maintains a complete history of all case actions and changes for compliance and audit needs. |
Complete case tracking and audit trails are highlighted as features for compliance. | |
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SLA Management Monitors compliance with service level agreements (e.g., investigation deadlines). |
SLA management of case deadlines offered for compliance teams. | |
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Bulk Case Actions Enables management of multiple cases at once (e.g., close, escalate, assign). |
Bulk actions on multiple cases (assign, escalate) are supported in the UI. | |
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Case Status Tracking Tracks the status (open, in progress, closed, etc.) for all alerts and cases. |
Tracks open/in progress/closed case statuses. | |
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Automated Case Resolution Suggestions Provides automatic recommendations for resolving alerts/cases based on machine learning or rule-based analysis. |
Resolution suggestions using ML/rules available as part of workflow automation. | |
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Link Analysis between Cases Visualizes links and relationships between alerts and cases (e.g., network analysis). |
Case/alert link analysis and entity relationship visualizations are referenced in advanced analytics. | |
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Case Volume Capacity The maximum number of active cases that can be managed simultaneously. |
No information available | |
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Multi-user Collaboration Supports multiple users working on a case simultaneously with tracked changes. |
Collaborative case management is supported for investigation and workflow audit. | |
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Alert Deduplication Automatically removes duplicate alerts to improve investigator efficiency. |
Deduplication of alerts reduces analyst workload, cited in UI documentation. |
User Access and Security
(8 Yes /8 Known /8 Possible features)
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Role-based Access Control (RBAC) Allows creation of user roles with defined permissions. |
Supports creating user roles and setting permissions (RBAC). | |
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Two-factor Authentication Supports multi-factor login for enhanced user security. |
Two-factor authentication supported as part of secure login controls. | |
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Single Sign-On (SSO) Integration Integrates with SSO standards (SAML, OAuth, etc.) for centralized authentication. |
Single sign-on (SSO) via SAML/OAuth documented as integration option. | |
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Granular Permission Management Enables detailed control over user rights at feature, data, or function level. |
Administrators can set detailed, granular user permissions. | |
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User Activity Monitoring Tracks and logs all user actions for audit and security. |
Tracks actions of users for compliance and audit. | |
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Password Policy Enforcement Supports enforcing strong password requirements and expiration policies. |
Strong password enforcement options and expiration supported. | |
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Session Timeout Automatically logs out users after inactivity to prevent unauthorized access. |
Session timeout/auto-logout is configurable. | |
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Access Attempt Logging Logs all successful or failed login attempts. |
Logs access attempts for security monitoring. |
Reporting and Analytics
(8 Yes /8 Known /9 Possible features)
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Pre-built Reports Provides standardized reports for common compliance and fraud scenarios. |
Standard and custom pre-built reports included. | |
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Custom Report Builder Allows users to design and schedule bespoke reports. |
Custom report builder highlighted in product features. | |
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Dashboard Visualization Interactive dashboards to visualize key metrics and trends. |
Interactive dashboards featured on demo videos and documentation. | |
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Drill-down Analytics Ability to explore data in more detail from high-level summaries. |
Drill-down analytics provided in UI on case, transaction, and alert analytics. | |
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Real-time Monitoring Widgets Live visualization of current alerts, cases, and operational KPIs. |
Real-time widgets monitor operational KPIs and cases. | |
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Scheduled Report Distribution Automated emailing or distribution of regular reports. |
Supports scheduled, automated report distribution as per product materials. | |
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Exportable Data Formats Reports can be exported as PDF, CSV, XLS, etc. |
Export to PDF, CSV, XLS, etc., supported. | |
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Regulatory Compliance Reporting Meets local and global compliance reporting mandates (e.g., SAR, STR, CTR, AMLD). |
Supports compliance reporting (SAR, STR, AMLD, etc.) | |
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Case Closure Time Analysis Reporting on average time to resolution for cases. |
No information available |
Compliance and Regulation Support
(9 Yes /9 Known /9 Possible features)
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Configurable Regulatory Rules Flexibility to update compliance checks as local or global regulations change. |
Rules for compliance can be updated as local/global regulations evolve. | |
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Automated Regulatory Updates System automatically receives and applies updates for new laws, sanctions, and best practices. |
Automated regulatory update capabilities are referenced in compliance documentation. | |
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Regulatory Audit Trail Complete, immutable logs for every action, decision, and change to meet regulator requirements. |
Regulatory-grade audit trails are a highlighted feature. | |
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Retention Policy Management Configurable policies for data and case retention according to jurisdiction. |
Retention management is configurable by compliance administrators. | |
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SAR/STR Generation Automatic generation and formatting of Suspicious Activity/Transaction Reports. |
SAR/STR generation part of compliance reporting workflows. | |
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Customer Due Diligence (CDD) Support Verifies customer identity and risk at onboarding and ongoing intervals. |
Customer due diligence processes available, including onboarding and ongoing checks. | |
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Ongoing Monitoring of PEPs Continuous checks on Politically Exposed Persons and related entities. |
PEP (Politically Exposed Person) ongoing monitoring is part of sanctions screening. | |
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KYC/AML Compliance Tools Supports comprehensive Know Your Customer (KYC) and Anti-Money Laundering (AML) checks. |
Comprehensive KYC and AML compliance tools offered. | |
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Cross-border Compliance Support Handles international regulations and cross-jurisdiction risk scenarios. |
Supports cross-border regulatory compliance for international banks. |
Platform Scalability and Performance
(5 Yes /5 Known /8 Possible features)
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Horizontal Scalability The system can add resources across servers or clusters for greater throughput. |
Supports horizontal scalability for high-volume enterprises on cloud or clusters. | |
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Vertical Scalability Supports increased performance by adding hardware to a single node. |
Vertical scalability supported (client references, deployment options). | |
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Cloud Deployment Support Functions in cloud environments (AWS, Azure, GCP) for flexibility and resilience. |
Supports deployment on AWS, Azure, and Google Cloud as well as hybrid setups. | |
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On-premise Deployment Support Can be installed in a privately managed infrastructure for data residency requirements. |
Also available on-premise for customers with data residency needs. | |
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Average Transaction Processing Speed Time taken to process and analyze a transaction/event. |
No information available | |
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Maximum Supported Users Peak concurrent users the system can handle without performance degradation. |
No information available | |
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Maximum Supported Data Volume Total amount of historical data the platform can store and analyze efficiently. |
No information available | |
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Disaster Recovery Capability Automated backup, replication, and rapid recovery in case of hardware or software failure. |
Disaster recovery, backup, and replication are emphasized for financial institutions. |
User Interface and Experience
(7 Yes /7 Known /8 Possible features)
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Intuitive Navigation Modern, user-friendly design for easy access to key functions and data. |
Modern UI focused on intuitive navigation and ease of access. | |
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Customizable Dashboards Users can personalize dashboards to focus on relevant alerts, KPIs, and tasks. |
Dashboards can be customized per user/role. Referenced in marketing and user documentation. | |
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Responsiveness Interface functions well on desktop, tablet, and mobile devices. |
Supports both desktop and mobile web access. | |
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Accessibility Compliance (WCAG) Meets accessibility standards for vision, hearing, and mobility-impaired users. |
No information available | |
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Multilingual Support Supports operation and visualization in multiple languages. |
Documentation references language packs for international businesses. | |
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Contextual Help and Tooltips Built-in guidance and documentation available throughout the platform. |
In-platform contextual help and tooltips are available. | |
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Quick Search and Filtering Fast lookup and advanced filtering for cases, alerts, and transactions. |
Quick search and advanced filtering available on cases and alerts. | |
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Bulk Data Editing Ability to process and update multiple records at once. |
Bulk case editing supported in UI for investigators. |
Integration and Extensibility
(6 Yes /6 Known /8 Possible features)
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RESTful API Availability Comprehensive APIs for fetching or pushing data to/from other systems. |
Comprehensive REST APIs available for system integration. | |
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Webhook Support Send push notifications to external systems as events occur. |
Webhook support for external notifications and events. | |
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Third-party Connector Marketplace Prebuilt connectors for leading systems (CRM, core banking, data enrichment, etc.). |
No information available | |
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Custom Workflow Integration Allows incorporation of custom business logic or process automations. |
Custom process/workflow integration is described in extensibility features. | |
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Scripting & Plugin Support Extend platform with custom scripts or plug-ins as needed. |
No information available | |
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Event-driven Architecture Supports trigger-based actions and responses to key platform events. |
Event-driven integration (triggered responses) available. | |
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Legacy System Integration Specialized adapters for older or proprietary systems. |
Legacy system support noted as available for enterprise customers. | |
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Data Output Formats Range of supported export formats for data exchange (CSV, JSON, XML). |
Exports supported in common industry-standard data formats. |
Customer and Transaction Monitoring
(9 Yes /9 Known /9 Possible features)
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Continuous Transaction Monitoring Ongoing real-time monitoring of all banking and payment transactions. |
Continuous, real-time monitoring described for all banking and payments transactions. | |
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Customer Risk Scoring Assigns and updates risk scores for individual and business customers. |
Customer risk scoring is a principal feature (used in real-time scoring and case ranking). | |
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Channel Monitoring Monitors transactions across branches, ATMs, online, mobile, call centers, etc. |
Multi-channel/branch/ATM/mobile monitoring is cited as a product strength. | |
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Entity Relationship Mapping Identifies connections between accounts, customers, vendors, and third parties. |
Entity and relationship analysis between customers, accounts, and vendors available. | |
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Transaction Velocity Checks Detects rapid succession of transactions that may indicate structuring or layering. |
Velocity (frequency/amount) check rules for structuring detection are configurable. | |
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Geolocation Analysis Identifies transactions occurring from unusual or high-risk locations. |
Includes geolocation analysis for high-risk regions/locations. | |
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Device Fingerprinting Detects usage of new, risky, or known suspicious devices. |
Device profiling/fingerprinting built in, according to technical descriptions. | |
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Biometric/Behavioral Biometrics Monitoring Supports detection of fraud via typing patterns, voice, facial recognition, etc. |
Behavioral biometrics (incl. typing/voice/patterns) is available in advanced modules. | |
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Real-time Alerts to Customers Notifies customers immediately when potentially suspicious activity is detected. |
Supports real-time alerts direct to customers for anti-fraud response. |
Support, Maintenance, and Vendor Reliability
(6 Yes /6 Known /7 Possible features)
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24/7 Technical Support Access to round-the-clock technical support team. |
24/7 technical support referenced for enterprise clients. | |
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Comprehensive Documentation Well-maintained reference docs, including API and configuration guides. |
Comprehensive user and integration documentation is available. | |
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Service Level Agreement (SLA) Uptime Guaranteed minimum percentage of system availability. |
No information available | |
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Regular Product Updates Product enhancements and security patches delivered regularly. |
Frequent product updates and security patches. | |
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Customer Success Management Dedicated resources for onboarding, training, and continual improvement. |
Customer success/implementation support provided as standard. | |
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Issue and Ticket Tracking System Central system for raising, tracking, and managing support incidents. |
Has a support issue/ticket tracking portal for clients. | |
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Online Community/Knowledge Base Access to user forums, known issues, and best practices resources. |
Online knowledge base and user forums are accessible to clients. |
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