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at Financial Technnology Year
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Includes features like task management, client communication, and reporting that help advisors stay organized and efficient.
Solutions that support comprehensive financial planning for clients, including retirement, tax, estate, and cash flow planning.
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Goal creation wizard Intuitive interface for creating various types of financial goals (retirement, education, home purchase, etc.) |
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Goal prioritization Ability to rank and prioritize multiple financial goals |
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Goal progress tracking Visual indicators of progress toward financial goals |
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Goal adjustment tools Ability to adjust goals based on changing circumstances |
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What-if scenarios Simulation tools to test different financial scenarios and their impact on goals |
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Automated goal recommendations AI-driven suggestions for realistic goal setting based on client financial profile |
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Multi-timeline visualization Ability to view multiple goals across different time horizons simultaneously |
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Goal linkage to accounts Direct connection between specific accounts/investments and designated goals |
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Goal-based reporting Customized reports showing progress toward specific financial goals |
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Maximum number of goals The maximum number of distinct financial goals that can be tracked simultaneously |
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Portfolio rebalancing Automated or manual tools to rebalance investment portfolios to target allocations |
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Model portfolios Pre-configured investment models based on risk profiles and objectives |
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Custom asset allocation Ability to create and implement custom asset allocation strategies |
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Tax-loss harvesting Tools to identify and execute tax-loss harvesting opportunities |
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ESG/SRI screening Capabilities for environmental, social, governance or socially responsible investment screening |
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Performance reporting Detailed performance analytics including returns, benchmarking, and attribution |
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Risk analytics Advanced risk measurement tools including volatility, drawdown, and stress testing |
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Alternative investment support Ability to include and analyze alternative investments within portfolios |
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Asset location optimization Tools to optimize which investments are held in which account types for tax efficiency |
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Portfolio optimization tools Advanced optimization algorithms to maximize returns for given risk levels |
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Maximum securities tracked The maximum number of individual securities that can be monitored within portfolios |
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Retirement income projections Tools to project income needs and sources during retirement |
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Social Security optimization Analysis tools for optimizing Social Security claiming strategies |
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Monte Carlo simulations Probability-based analysis of retirement outcomes using multiple scenarios |
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Required Minimum Distribution calculator Tools to calculate and plan for RMDs from retirement accounts |
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Longevity risk analysis Analysis of the impact of different life expectancies on retirement plans |
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Healthcare cost projections Estimates of healthcare and long-term care costs in retirement |
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Retirement account optimization Analysis of optimal contributions and withdrawals across different retirement account types |
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Retirement income strategies Tools for modeling different retirement income strategies (e.g., bucket approach, systematic withdrawals) |
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Retirement lifestyle modeling Ability to model different spending patterns and lifestyles in retirement |
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Simulation iterations The number of iterations used in Monte Carlo simulations for statistical reliability |
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Tax projection tools Capability to project tax liabilities under various scenarios |
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Tax-efficient withdrawal strategies Analysis of optimal account withdrawal sequences to minimize taxes |
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Capital gains planning Tools to manage and optimize capital gains realization |
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Charitable giving strategies Analysis of tax-efficient charitable giving options |
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Estate tax planning Tools for estimating and planning for potential estate taxes |
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Tax bracket management Strategies to manage income levels relative to tax brackets |
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Tax-loss carryforward tracking Ability to track and utilize tax losses carried forward from previous years |
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Alternative Minimum Tax analysis Tools to project and plan for potential AMT implications |
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Multi-state tax planning Support for tax planning across multiple state jurisdictions |
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Tax update frequency How frequently the system updates tax rates, brackets, and rules |
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Estate distribution modeling Tools to model different estate distribution scenarios |
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Trust planning tools Support for analyzing different trust structures and their implications |
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Beneficiary management Tracking and management of beneficiary designations across accounts |
Beneficiary management can be done using contact management and custom fields available for financial advisors. | |
Gifting strategy analysis Tools to optimize lifetime gifting strategies |
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Business succession planning Support for planning business ownership transfers |
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Estate document inventory Secure storage and management of estate planning documents |
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Dynasty planning Multi-generational estate planning tools |
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Charitable legacy planning Tools for incorporating charitable giving into estate plans |
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Estate tax projection Projection of potential estate tax liabilities under different scenarios |
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Maximum generations modeled The number of family generations that can be included in wealth transfer planning |
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Client portal Secure online access for clients to view their financial plans and information |
Wealthbox CRM offers a secure 'Client Portal' for clients to view their information online. | |
Mobile app access Dedicated mobile application for client access on smartphones and tablets |
A Wealthbox mobile app for both iOS and Android exists, fulfilling the mobile app access feature. | |
Document sharing Secure exchange of documents between advisors and clients |
Document sharing between advisors and clients is a listed workflow feature in Wealthbox CRM. | |
Co-browsing capability Ability for advisors and clients to simultaneously view and interact with the same screens |
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Client task management Assignment and tracking of client action items |
Wealthbox CRM lists 'task management' features, which cover client task management. | |
Virtual meeting integration Built-in or integrated video conferencing capabilities |
Wealthbox likely includes virtual meeting integration to facilitate remote client meetings. | |
Collaborative goal setting Tools allowing clients and advisors to collaboratively establish financial goals |
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Notification system Customizable alerts and notifications for clients and advisors |
The platform includes 'notifications' and reminders, satisfying the notification system requirement. | |
Client feedback tools Mechanisms for collecting and managing client feedback |
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Maximum document storage The maximum amount of document storage available for client files |
No information available |
Account aggregation Ability to automatically collect and consolidate data from multiple financial institutions |
No information available | |
Banking integration Direct connections to banking systems for transaction data |
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Investment platform integration Direct connections to investment platforms and custodians |
No information available | |
CRM integration Connectivity with customer relationship management systems |
Wealthbox CRM's primary focus is customer relationship management and is designed for integration with other platforms, confirming CRM integration. | |
Document management integration Connections to document management systems |
Wealthbox can integrate with document management systems such as Dropbox, Box, and Google Drive. | |
Tax software integration Ability to share data with tax preparation software |
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API availability Availability of APIs for custom integrations with other systems |
API is available for integrations and developer access (see Wealthbox developer documentation). | |
Data import capabilities Support for manual data imports from various file formats |
Supports manual data import from CSV and other file formats. | |
Real-time data updates Frequency of automatic data refreshes from integrated sources |
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Number of supported institutions The number of financial institutions supported for direct data aggregation |
No information available |
Customizable reporting Ability to create and customize client-facing reports |
Reporting is explicitly mentioned as a key feature, and likely includes customization options. | |
Interactive dashboards Dynamic visualization tools for exploring financial data |
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Scenario comparison Side-by-side comparison of different financial scenarios |
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White-labeling options Ability to brand reports with advisor/firm branding |
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Scheduled reporting Automated generation and delivery of periodic reports |
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Benchmark comparison Ability to compare performance against relevant benchmarks |
No information available | |
Peer group analytics Comparison of client situations against similar demographic groups |
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Export capabilities Options for exporting reports in various formats (PDF, Excel, etc.) |
Wealthbox CRM allows exporting of reports and data in PDF, CSV, and Excel formats. | |
Regulatory compliance reporting Generation of reports required for regulatory compliance |
No information available | |
Report generation speed The average time required to generate complex financial reports |
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Data encryption Encryption of sensitive data both in transit and at rest |
Wealthbox CRM employs encryption in transit and at rest as part of standard security best practices. | |
Multi-factor authentication Additional security layers beyond password protection |
Wealthbox CRM lists two-factor authentication support for user accounts. | |
Role-based access control Granular permission settings based on user roles |
Role-based access control is a standard feature in advisors-focused CRMs, including Wealthbox's permission settings. | |
Audit logging Detailed tracking of all system access and changes |
Audit logging (compliance logs) available for advisor oversight—a requirement for regulatory purposes. | |
Regulatory compliance frameworks Built-in support for regulatory requirements (GDPR, CCPA, etc.) |
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Data residency options Control over geographic location of data storage |
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Secure client communication Encrypted communication channels with clients |
Encrypted messaging and secure file sharing support secure client communication. | |
Vulnerability testing Regular security testing and vulnerability assessments |
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Disaster recovery Comprehensive backup and recovery capabilities |
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Security certification level The level of external security certification achieved (SOC 2, ISO 27001, etc.) |
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Digital solutions for streamlining new client acquisition, including electronic account opening, automated KYC (Know Your Client) processes, and digital signature capabilities.
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Intuitive Interface Platform has a visually appealing, logical, and easily navigable interface. |
Wealthbox CRM is widely recognized for its clean, user-friendly, and intuitive interface, consistently cited as a key differentiator in G2 and user reviews. | |
Customizable Dashboards Allows firms and users to tailor views, menus, and dashboards to their needs. |
Wealthbox offers customizable dashboards where users can tailor views and widgets; documented in their product overviews and demos. | |
Mobile Compatibility Supports usage on mobile devices including smartphones and tablets. |
Mobile apps are available for iOS and Android with significant feature overlap; confirmed on the Wealthbox website. | |
Multi-language Support Provides the interface and client communications in multiple languages. |
Not as far as we are aware.* Multi-language interface support is not mentioned in feature sets or help documentation. | |
Accessibility Features Compliance with accessibility standards (e.g., WCAG), enabling use by all abilities. |
No information available | |
Real-time Status Updates Clients and advisors can monitor onboarding progress in real time. |
No information available | |
Guided Workflows Offers client-friendly prompts and guided step-by-step onboarding. |
Wealthbox provides guided workflows for onboarding and client management, detailed on their support and feature pages. | |
Document Pre-Fill Auto-fills forms using available or previously entered information. |
No information available | |
Visual Progress Tracker Displays a visual representation of onboarding stages and what remains. |
No information available | |
Client Self-Service Portal Clients access and complete tasks or forms independently at their convenience. |
The client portal in Wealthbox allows clients to complete intake forms and tasks; resources and screenshots illustrate self-service options. | |
Multi-User Support Allows multiple parties (e.g., joint account holders, advisors) to collaborate on onboarding. |
Multiple users can access and collaborate on client records, a core feature of Wealthbox designed for advisory teams. |
Digital Form Completion All forms and data collection are paperless and completed digitally. |
All client data is collected via digital forms; no paper process is involved, as described on the product site. | |
eSignature Integration Allows documents to be signed digitally in a compliant manner. |
No information available | |
Advanced Data Validation Automated checking for data completeness, correctness, and consistency. |
Wealthbox offers field validations and alerts for incomplete or incorrect data entry, as seen in setup documentation. | |
ID Verification & KYC Checks Automated identity validation and Know Your Customer (KYC) checks. |
No information available | |
OCR Data Extraction Optical Character Recognition for digitizing and extracting data from images or PDFs. |
No information available | |
Bulk Data Import Ability to upload and process large numbers of clients simultaneously. |
No information available | |
Custom Field Support Administrators can add or modify data fields per business requirements. |
Wealthbox allows users to create and edit custom fields for contacts and workflows (as detailed in their support center). | |
Conditional Logic in Forms Forms dynamically adjust based on user responses. |
No information available | |
Duplicate Detection Identifies and alerts users to duplicate client records. |
Duplicate detection warnings appear during contact creation and imports—described in product guides. | |
Data Encryption at Rest and in Transit Ensures all client information is encrypted, stored, and transmitted securely. |
Wealthbox employs encryption for data at rest and in transit, as stated on their security page. |
CRM Integration Connects directly to major CRM systems for automatic data transfer and updates. |
Direct integrations with Redtail, Salesforce, and other CRM tools are highlighted as product features. | |
Portfolio Management System Integration Seamlessly exchanges information with PMS and wealth management systems. |
No information available | |
Custodian & Broker Integration Transfers onboarding data and documents directly to custodians and broker-dealer platforms. |
Not as far as we are aware.* Wealthbox has some integrations but does not natively connect directly to custodial or broker-dealer onboarding APIs according to public documentation. | |
API Availability Provides robust APIs for custom integrations. |
Wealthbox provides a RESTful API for custom development and integration; documented on developer.wealthbox.com. | |
Single Sign-On (SSO) Supports SSO across platforms for streamlined user authentication. |
Wealthbox supports SSO via SAML, as outlined in their enterprise documentation. | |
Document Management System Integration Connects to DMS for archiving and retrieval of onboarding documentation. |
No information available | |
Custom Integration Support Vendor provides services or tools for bespoke integrations. |
Custom integration support is offered via the API and vendor assistance (varies by plan). | |
Third-party Data Enrichment Integration Ability to enrich onboarding data from external databases (e.g., credit bureaus, AML). |
No information available |
Audit Trails Complete, immutable logs of all actions, changes, and accesses for compliance reviews. |
Audit trails are found within Wealthbox, tracking all user actions for compliance. | |
OFAC & AML Screening Automated Office of Foreign Assets Control (OFAC) and Anti-Money Laundering (AML) checks. |
No information available | |
Consent & Disclosure Management Automates and tracks the collection of client consents and regulatory disclosures. |
No information available | |
FINRA/SEC Regulation Support Features to support compliance with relevant financial advisor regulatory bodies. |
No information available | |
Regulatory Change Updates Platform adapts rapidly to new regulatory requirements and notifies users. |
No information available | |
Role-based Access Controls Limits access to sensitive information based on user roles. |
User roles and permissions can be set, limiting access to records/files depending on user level; documentation confirms. | |
Automated Document Retention Policies Automatically manages document archiving and disposal in compliance with regulations. |
No information available |
Automated Task Assignment Distributes onboarding tasks to team members based on rules or workload. |
Rules-based assignments and task allocation available to distribute tasks to team members. | |
Workflow Customization Firms can adapt workflows or pipelines according to their preferences. |
Firms can edit onboarding workflows and pipelines as needed (workflows are configurable per admin documentation). | |
Automated Notifications & Reminders Automatically alerts clients and staff about outstanding tasks or required information. |
Automated email and in-app notification/reminder system is a highlighted feature. | |
Escalation Rules Automatically escalates unresolved issues or bottlenecks in the process. |
No information available | |
SLA Management Tracks and enforces Service Level Agreements for task completion. |
No information available | |
Template Library Pre-built and customizable workflow, message, and document templates. |
Wealthbox includes a library of shared and personal workflow templates, editable by users. | |
Bulk Processing Capabilities Supports onboarding actions for multiple clients in a batch. |
No information available | |
Integration with Calendar Tools Synchronizes onboarding activities with calendar and scheduling platforms. |
No information available | |
Approval Chains Defines and automates multi-level approval flows. |
No information available |
Multi-factor Authentication Supports two or more authentication steps for all users. |
Supports 2FA/MFA via SSO and authenticator apps according to security documentation. | |
End-to-End Encryption Encrypts all data from input through storage and transmission. |
End-to-end encryption is referenced on their security summary reflecting best practices. | |
Regular Security Audits Institute regularly scheduled penetration tests and vulnerability assessments. |
Wealthbox states that regular security audits are performed (SOC2/third-party assessments). | |
Threat Detection & Monitoring Detects and alerts to suspicious activity, login attempts, or data breaches. |
No information available | |
GDPR/CCPA Compliance Supports controls and features for privacy law compliance. |
GDPR and privacy-compliance page covers GDPR/CCPA compliance. | |
Secure Data Deletion Ensures data is properly and irreversibly deleted when necessary. |
Platform enables secure deletion of client data upon request, per privacy documentation. | |
Audit Logging Detailed logs of all data access and changes, available for investigation. |
Audit logging is an explicit feature for compliance and support review. |
Custom Report Builder Users can create custom reports on demand from all available data. |
No information available | |
Pre-built Dashboards Standard dashboards for common KPIs such as onboarding cycle times or conversion rates. |
Pre-built dashboards showing pipeline activity and tasks completion are featured in demos. | |
Real-Time Analytics Analytics and data visualization update immediately as new data arrives. |
Reports update in real-time as new data is entered, confirmed in product walkthroughs. | |
Export to Excel/CSV/PDF Users can easily export reports and data for use in other tools or for compliance. |
Users may export data and reports in Excel and CSV formats for further analysis. | |
Scheduling of Reports Automated scheduling and delivery of reports to specified recipients. |
No information available | |
Drill-down Reporting Enables users to start from high-level summaries and investigate details. |
No information available | |
Onboarding Funnel Analysis Tracks performance and drop-offs at each onboarding stage. |
No information available | |
Client Demographics Reporting Analyzes aggregate information about clients being onboarded. |
No information available |
Secure Messaging Enables encrypted, auditable communication between clients and staff. |
Wealthbox Messenger and communications are encrypted in transit for client/staff engagement. | |
Task Assignment & Comments Users can assign tasks or add comments in context to onboarding items. |
Task assignments and commenting within workflows are part of core functionality. | |
Notification Preferences Recipients can select how and when to receive onboarding communications. |
No information available | |
Team Collaboration Tools Built-in tools to enable advisor and operation team coordination. |
Team collaboration is one of the main selling points, including tools for internal sharing and workflow communication. | |
Integration with Email & Chat Tools Connects with popular email and messaging platforms. |
No information available | |
Client Q&A Portal Clients ask questions or request support directly within the onboarding platform. |
No information available | |
Event Tracking Tracks all communication events and their timestamps. |
Communication event tracking (messages, comments, tasks) and timestamps are logged. |
Concurrent User Support Number of users who can operate on the platform simultaneously without degradation. |
No information available | |
Uptime Guarantee Service availability measured by percentage uptime over a period. |
No information available | |
Average Response Time Typical time for the system to respond to user input or requests. |
No information available | |
Maximum Onboarding Volume Number of new clients the platform can process per day. |
No information available | |
Elastic Cloud Infrastructure System can auto-scale hardware resources as load increases. |
Wealthbox is built on AWS cloud and designed to scale as user numbers grow. | |
Zero-Downtime Maintenance Updates and patches can be applied without impacting operations. |
No information available |
24/7 Support Availability Round-the-clock technical and user support is available. |
Help center and support ticketing available 24/7 per Wealthbox support documentation. | |
Dedicated Account Manager Clients are assigned a vendor-side account manager for ongoing needs. |
Not as far as we are aware.* Unless on enterprise tier, Wealthbox does not provide a dedicated account manager for every client, per pricing page. | |
Comprehensive Training Materials Access to up-to-date user guides, video tutorials, and FAQs. |
All users have access to extensive online help, user guides, video tutorials, and support knowledgebase. | |
Live Training & Onboarding Sessions Vendor provides live sessions for new user onboarding. |
Live and recorded onboarding training webinars are scheduled and available for new users. | |
Service Level Agreement (SLA) Documented SLAs for response, resolution times, and uptime. |
Wealthbox provides documented SLA commitments for uptime and response for enterprise clients. | |
Community Forum Online community for peer support and knowledge sharing. |
No information available | |
Product Roadmap Transparency Vendor shares future updates and allows feedback on product direction. |
Roadmap features and release notes are publicly available and client suggestions are taken into account. |
Transparent Fee Structure All pricing details and additional costs are clearly disclosed. |
Transparent pricing is listed on the website, with all tiers and costs openly disclosed. | |
Pay-As-You-Go Pricing Option Pricing based on actual usage or number of onboarded clients. |
No information available | |
Tiered Pricing Plans Multiple package tiers for firms of different sizes and needs. |
Multiple pricing tiers are available for organizations of different sizes. | |
Free Trial or Pilot Program Offers a no-cost trial of the platform for evaluation. |
Prospective users can start a free trial directly from the product site without payment. | |
Discounts for Long-Term Contracts Allows cost savings through longer-term commitments. |
No information available |
Tools that automate the creation of client-facing documents such as financial plans, investment policy statements, quarterly reviews, and regulatory disclosures.
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Template Library Offers a comprehensive selection of pre-built, industry-standard templates for various document types (letters, reports, proposals, etc.). |
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Template Customization Allows editing of existing templates or creation of new templates tailored to specific advisory needs. |
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Merge Fields/Variables Supports insertion of dynamic fields that auto-populate with client-specific or case-specific data. |
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Branding Support Supports applying firm logos, color schemes, footers, headers, and other branding elements automatically. |
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Conditional Content Enables logic-driven content insertion to personalize documents based on client data or document context. |
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Bulk Document Generation Ability to generate multiple documents in batch for multiple clients or cases simultaneously. |
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Content Library Integration Links to libraries for reusable clauses, disclosures, and other standardized language. |
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Preview before Generation Allows users to preview documents in their final form prior to generation or sending. |
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Language/Localization Support Supports creation of documents in multiple languages or regional settings. |
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Document Versioning Maintains historied versions of templates and generated documents for compliance and auditing. |
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Real-time Collaboration Allows multiple team members to work on a document or template concurrently. |
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Document Assembly Workflow Supports stepwise assembly of complex documents with guidance and branching based on user input. |
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Data-driven Content Generation Automatically selects and inserts content based on integrated databases or CRM data. |
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CRM Integration Connects with leading CRM systems to pull in client data, notes, and history for document personalization. |
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Core System APIs Provides open APIs or connectors for integration with portfolio management, billing, compliance, or ERP systems. |
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Data Import/Export Supports easy data transfer in/out via Excel, CSV, XML, JSON or similar standard formats. |
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Single Sign-On (SSO) Allows users to authenticate via firm-wide SSO infrastructure, improving security and user experience. |
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Document Management System (DMS) Integration Connects to enterprise DMS platforms (e.g., SharePoint, iManage, NetDocuments, Box). |
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e-Signature Integration Enables seamless routing of documents for e-signatures via platforms like DocuSign, Adobe Sign, etc. |
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Workflow Automation Integration Supports workflow orchestration with enterprise automation or BPM (business process management) tools. |
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Real-time Data Sync Ensures that data changes in core systems are reflected in documents in real-time, minimizing errors. |
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Notifications to Integrated Systems Sends activity and status notifications (e.g., document completed) to connected systems. |
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API Rate Limit Specifies the number of API calls supported per minute or hour. |
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Audit Trail Connectivity Allows audit trails and activity logs to be pulled/pushed to compliance or SIEM platforms. |
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Pre-approved Content Controls Requires and enforces use of language and templates that are approved by compliance teams. |
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Audit Trail Tracks all actions related to document generation, editing, sharing, and approval. |
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Role-based Access Control (RBAC) Restricts document access, creation, and editing to authorized personnel based on user roles. |
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Electronic Signature Compliance Supports capture of digital or electronic signatures in compliance with relevant regulations (e.g., eIDAS, ESIGN Act). |
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Data Security Controls Provides encryption at rest and in transit; supports strong authentication. |
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Regulatory Update Tracking Ensures document templates and language are updated in accordance with new and evolving regulation. |
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Data Retention Policy Enforcement Allows specification and enforcement of data/document retention and destruction schedules. |
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Document Watermarking Supports watermarks for confidential, draft, or other regulatory designations. |
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Legal Hold Capabilities Allows administrators to flag/document documents for hold in the event of litigation or investigation. |
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Secure Sharing/Distribution Enforces secure document transmission options (secure link, restricted download, password protect, etc.). |
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Intuitive User Interface Modern, easy-to-use interface suitable for both technical and non-technical users. |
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Accessibility Compliance WCAG-compliant for users with disabilities. |
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Mobile Access Responsive design or mobile apps for document access, review, and limited editing on the go. |
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In-app Guidance/Tutorials Built-in tooltips, walkthroughs, and contextual help for users. |
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Multi-language Interface User interface can be switched between multiple languages to support diverse teams. |
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Personalized Dashboards Customizable dashboards showing relevant documents, status, and tasks. |
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Drag-and-drop Editing Easy editing and assembly of documents via drag-and-drop UI elements. |
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Document Search and Filters Advanced document search, tagging, and filtering capabilities for efficient retrieval. |
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Quick Document Generation Average time from request to document generation completion. |
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Document Bookmarking Allows users to mark/tag frequently used or prioritized documents for quick reference. |
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Multi-step Approval Workflows Allows configuration of approval chains, notifications, and escalation for document release. |
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Commenting & Annotations Enables team to leave comments, suggest edits, or flag issues within documents. |
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Task Assignment Assign specific document-related tasks to individual users or teams. |
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Automated Workflow Triggers Initiates workflows based on events (e.g., document submission triggers approval chain). |
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Collaboration Analytics Track and report metrics on team collaboration, bottlenecks, and turnaround times. |
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Document Locking Prevents conflicting edits by locking documents under review or editing. |
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Automated Reminders Automatically reminds users of pending reviews, approvals, or expirations. |
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Delegation Allows temporary or permanent delegation of approval or workflow steps to other users. |
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Parallel and Sequential Approval Supports both parallel and sequence-based approval processes. |
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Time to Completion Average workflow duration from initiation to document completion. |
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Multi-format Output Supports export to PDF, Word, Excel, HTML, and other standard formats. |
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Bulk Distribution Allows documents to be sent or distributed in bulk to multiple recipients. |
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Secure Email/Portal Delivery Supports delivery via encrypted email, secure web portals, or client logins. |
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Automated Printing Queues Integration with print shops or local printers for mass document production. |
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Secure File Transfer Protocols Supports SFTP, FTPS, or encrypted document delivery mechanisms. |
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Read Receipt/Delivery Confirmation Tracks when documents are received or viewed by recipients. |
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Document Expiry Controls Sets expiration, access limits, or revocation for distributed documents. |
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Watermarked Output Automatically adds watermarks to distributed documents where required. |
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Output Speed Average time taken to generate and deliver a batch of 100 standard documents. |
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Data Encryption Encrypts documents at rest and in transit, using industry-standard protocols. |
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Multi-factor Authentication (MFA) Requires MFA for access to sensitive document generation and management features. |
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Granular Permissions Fine-grained permissions for document access, editing, sharing, and deletion. |
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Activity Monitoring Logs and monitors all user activity for security and compliance. |
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IP Whitelisting Allows access only from specified IP addresses/ranges. |
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Audit Logs Retention Retains activity logs for specified period for security and compliance review. |
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Data Masking Masks or obfuscates sensitive client data in non-production environments. |
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User Session Timeout Automatic logoff after specified inactivity period. |
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GDPR/CCPA Compliance Supports features for data subject access requests and lawful data handling practices. |
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High Availability Supports redundancy and failover to keep system running with minimal downtime. |
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Uptime SLA Guaranteed uptime percentage as per service level agreement. |
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Scalability Ability to support increasing numbers of users, documents, or data without performance degradation. |
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Disaster Recovery Plans and technology in place to recover from catastrophic failures. |
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Load Handling Capacity Maximum concurrent document generation operations handled. |
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Backup Frequency Interval at which document data is backed up. |
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Response Time Average server response time for standard API calls. |
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Latency Maximum acceptable latency for document generation tasks. |
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Document Generation Reports Provides reports on volumes, types, and frequencies of generated documents. |
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User Activity Reports Tracks document-related activity by individual users or teams. |
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Turnaround Time Metrics Reports metrics on time taken from document initiation to completion. |
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Exception/Error Reporting Alerts and reports on failed or incomplete document workflows. |
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Template Usage Statistics Monitors frequency and context of template usage. |
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Exportable Reports Ability to export reports to Excel, PDF, or CSV for further analysis. |
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Custom Report Builder Allows configuration of custom reports on document activity and metadata. |
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24/7 Support Availability Round-the-clock support via email, chat, or phone. |
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Onboarding and Training Services Structured onboarding, training, and documentation to support initial and ongoing user education. |
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Regular System Updates Vendor regularly provides updates for security, compliance, and feature improvements. |
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Dedicated Account Manager Assignment of a dedicated specialist for ongoing account management. |
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Professional Services Offered Consulting, customization, and integration support offered as value-added services. |
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Self-Service Support Portal Provides customers with access to documentation, knowledge base, and ticketing. |
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Incident Response Time Average time to first response for critical support tickets. |
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Transparent Pricing Model Clear, upfront costs with no hidden or ambiguous fees. |
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Flexible Licensing Options for per-user, per-document, or enterprise/unlimited usage licensing. |
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Free Trial or Pilot Availability of free or limited-time trial environment for evaluation. |
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Volume Discount Tiers Discounts for higher usage, supporting scalability at lower per-unit cost. |
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No Lock-in Period Ability to terminate/adjust licensing without long-term lock-in. |
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Support/Update Costs Included Ongoing support, security, and updates are included in the base license fee. |
. | No information available |
Annual Cost Typical cost per year for a standard team (specify if possible). |
. | No information available |
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