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Investment Management and Fiduciary Services from State Street
Offers fiduciary oversight and governance for pension funds, focusing on compliance, risk management, investment analytics, and reporting capabilities.
Product analysis by function
Fiduciary Management Systems for Compliance and Governance
Platforms that help pension fund trustees and fiduciaries track and fulfill their legal obligations, document prudent processes, and manage conflicts of interest in accordance with fiduciary standards.
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Regulatory Compliance Tracking
(10 Yes /10 Known /14 Possible features)
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Regulation Database Integration Integration with databases of global, national, and regional pension regulations. |
State Street specifically markets global regulatory support and integration with multiple regulation sources for pension fiduciaries. | |
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Automated Regulatory Alerts System notifies users of regulatory updates or compliance deadlines. |
Automated regulatory alerts are promoted as a core part of their proactive compliance management. | |
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Jurisdiction Support Ability to support multiple regulatory jurisdictions simultaneously. |
No information available | |
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Policy Change Logging Automatic recording of policy and regulatory changes relevant to the fund. |
Automatic policy/regulatory change logging is referenced as part of audit support and regulatory workflow. | |
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Custom Compliance Rules Administrators can define and maintain fund-specific compliance requirements. |
Custom compliance rules are mentioned in brochure and reviews, specifying tailored compliance approaches per fund. | |
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Real-Time Compliance Status Dashboard Display of current compliance status across all regulated areas. |
A dashboard is included for real-time fiduciary compliance and risk status monitoring. | |
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Audit Trail for Compliance Activities Detailed and immutable logging of compliance-related actions taken within the system. |
Detailed audit trails highlighted in product literature for regulatory and internal review. | |
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Automated Rule Checking System automatically checks transactions and decisions for regulatory compliance. |
Product automatically assesses transactions/decisions for regulatory compliance; core to the fiduciary platform pitch. | |
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Compliance Reporting Engine Generation of required compliance and regulatory reports. |
Automated compliance reporting for pension boards and regulators is a listed feature. | |
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Exception Management Mechanism to flag, track, and resolve compliance exceptions. |
Exception management (compliance breaches/exceptions) workflow is a standard feature as shown in user documentation. | |
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Document Archival & Retention Policies Support for compliance with document retention requirements. |
Support for regulatory document retention and archival policies is included for all fiduciary clients. | |
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Regulatory Sandbox Safe testing of policies against hypothetical regulatory changes. |
No information available | |
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Predefined Regulatory Templates Templates for processes, forms, and disclosures tailored to specific regulations. |
No information available | |
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Regulatory Certification Workflow Support for annual or periodic certification cycles required by law. |
No information available |
Governance Process Management
(10 Yes /10 Known /14 Possible features)
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Board and Committee Management Tools for scheduling, recording, and archiving board/committee meetings and decisions. |
Board/Committee management tools with meeting records and approvals cited in feature set. | |
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Decision Logging Detailed records of all trustee and management decisions. |
Capturing and logging formal trustee and board decisions is part of audit readiness functionality. | |
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Task Assignment and Tracking Assign, monitor, and record the completion of fiduciary tasks. |
Task assignment/tracking for fiduciary responsibilities described in user guides and workflow demos. | |
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Meeting Agenda and Minutes Generator Automated preparation and storage of meeting agendas and minutes. |
Automated agenda/minutes generator confirmed in meeting management modules. | |
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Policy Approval Workflow Structured workflow for policy review and approval. |
Workflow for policy review and board approval is a key governance process tool. | |
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Voting Mechanisms Secure tools for recording votes and resolutions. |
Voting mechanisms for resolutions and recording outcomes featured in compliance workflows. | |
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Conflict of Interest Disclosure Captures and manages required conflict of interest disclosures. |
Conflict of interest disclosure capture is built into governance and risk management modules. | |
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Signature Capture and Management Electronic signature integration for governance documents. |
Signature capture for meeting resolutions and governance documents included (e-signature integration references). | |
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Prudence Checklists Guided checklists to ensure prudence in key decision areas. |
No information available | |
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Fiduciary Calendar Automated tracking of key governance dates and recurring obligations. |
No information available | |
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Role-Based Access Controls Customizable permissions for trustees, administrators, auditors, etc. |
Role-based access control is a standard part of the product’s compliance posture. | |
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Automatic Policy Reminders System reminders for policy reviews and updates. |
No information available | |
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Version History & Change Tracking Logs of all changes to governance documents and policies. |
All changes to governance documents are logged and versioned, per SOC2 practices. | |
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Escalation Triggers Escalation or alerting when critical governance actions are missed. |
No information available |
Risk and Conflict of Interest Management
(6 Yes /7 Known /14 Possible features)
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Conflict of Interest Registry Central repository for all conflict of interest disclosures and reviews. |
Conflict of interest registry for trustees and staff is offered to meet compliance standards. | |
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Conflict Resolution Workflow Structured process for mitigating and resolving conflicts of interest. |
No information available | |
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Risk Mapping Tools Visualization and tracking of governance, operational, and investment risks. |
Risk visualization and tracking for governance, investment, and operational risks are part of the analytics suite. | |
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Risk Assessment Questionnaires Automated tools to periodically assess trustee and organizational risk. |
No information available | |
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Risk Exposure Dashboard Real-time dashboard and reporting of risk exposures. |
Real-time risk exposure dashboards highlighted as a fiduciary oversight feature. | |
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Incident Management Workflow Track and resolve compliance or governance incidents. |
No information available | |
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Gift and Entertainment Registry Logging of all gifts and entertainment received/given in line with conflict policies. |
Not as far as we are aware.* Gift/entertainment registry not marketed as a standard feature for pension clients. | |
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Automated Conflict Screening System checks all transactions and actions for possible conflicts. |
No information available | |
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Risk Policy Repository Central storage for risk-related policies and mitigations. |
Risk policy repository provided for all investment and governance policies. | |
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Third-party Exposure Tracking Track involvement of advisors, vendors, or partners. |
Third-party (advisors, vendors) exposure tracking within risk/compliance module. | |
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Disclosure Frequency How often conflict and risk disclosures are mandated and captured. |
No information available | |
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Conflict Management Analytics Analysis and visualization of conflict of interest trends and resolutions. |
Conflict management analytics are part of conflict registry and reporting suite. | |
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Attestation Workflow Automated collection of annual or periodic attestations from trustees and staff. |
No information available | |
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Incident Response Time Average time to resolve risk, conflict, or compliance incidents. |
No information available |
Audit Support and Documentation
(8 Yes /8 Known /14 Possible features)
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Immutable Audit Logs Tamper-evident, securely stored logs of all system activity. |
Immutable audit logs are a pronounced feature, necessary for regulated fund governance (per compliance overviews). | |
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Audit Report Generator Automated creation of audit reports by period, department, or obligation. |
Audit report generator available for periodic and ad-hoc reporting. | |
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Supporting Evidence Repository Structured storage for evidence needed during audits. |
Evidence repository for supporting documentation highlighted for fiduciary audit readiness. | |
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Timeline Reconstruction Tools Reconstructs event timelines for audit queries. |
Timeline reconstruction for audit investigation is included in the audit-support toolkit. | |
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Read-Only External Auditor Access Permission controls for external auditors to access relevant documents and logs. |
Read-only external auditor access for due diligence is confirmed as a compliance best practice. | |
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Audit Workflow Templates Prebuilt audit process templates for various types of audits. |
Audit workflow templates for common pension governance procedures referenced in guides. | |
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Automated Data Retention Schedules Enforced policies for archival and destruction of data. |
Automated data retention schedules part of fiduciary and compliance support features. | |
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Exception Audit Findings Tracking Flagging and managing follow-up on exceptions noted by audits. |
No information available | |
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Audit Frequency Tracker Management of audit cycles and recurring requirements. |
No information available | |
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Audit Preparation Checklist Guided tools for pre-audit preparation steps. |
No information available | |
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Quality Control Review Workflow Peer or supervisor review steps for key materials prior to audit submission. |
No information available | |
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Audit Trail Redaction Tools Tools to redact sensitive data before auditor access when appropriate. |
No information available | |
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System Certification Support Assistance with demonstrating system certifications (SOC, ISO, etc.). |
System certification support for SOC1/SOC2/ISO is provided per service organization controls guide. | |
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Log Data Export Capabilities Options for exporting selected log data for deep forensic analysis. |
No information available |
Prudent Process Documentation
(9 Yes /9 Known /14 Possible features)
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Checklists for Key Decisions Customizable checklists for prudent decision criteria in major areas such as investments and plan amendments. |
No information available | |
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Rationale Capture Structured fields and narrative tools to document the rationale for every key decision. |
Rationale capture required for investment decisions and policy changes (see fiduciary documentation tools). | |
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Due Diligence Tracker Monitors and records completion of research and due diligence items. |
Due diligence tracker available as part of investment and trustee process documentation. | |
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Documentation Completeness Score Automatically rates the thoroughness of process documentation. |
No information available | |
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External Expert Input Capture Records advice, opinions, or documentation from external advisors. |
No information available | |
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Integrated Document Management Central storage and versioning for all supporting documents. |
Central document management, with version control, is included. | |
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Systematic Review Scheduling Automated reminders for periodic review of earlier decisions and processes. |
Automated reminders for document/process reviews are offered. | |
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Peer Benchmarking Tools Reference to industry-accepted prudent practices and processes. |
Benchmarking vs peers and best practices offered via analytics section. | |
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Prudence Attestation Collection Periodic collection of personal certifications from trustees that prudent processes were followed. |
No information available | |
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Guided Process Workflows Step-by-step workflows to guide users through prudent process requirements for major actions. |
Step-by-step prudent process workflows are part of compliance onboarding. | |
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Gap Analysis Tool Identifies missing steps or documentation compared to best practices. |
No information available | |
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Investment Policy Compliance Tracker Monitors adherence to established investment policy statements. |
Investment policy compliance monitoring is standard for fiduciary oversight. | |
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Board Approval Evidence Log Captures and stores all evidence of board or committee approvals. |
Board approval evidence is logged in digital format (approval records, e-signatures). | |
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Bulk Document Upload Ability to bulk upload related documentation for decisions. |
Bulk document upload supported in documentation intake/tracking. |
Secure Document Management
(12 Yes /12 Known /14 Possible features)
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Role-Based Permissions Granular access controls for documents by user role. |
Role-based permissions for sensitive documents referenced in platform security descriptions. | |
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Encryption at Rest and in Transit Strong encryption standards for data storage and transfer. |
Encryption at rest and transit required for financial services data. | |
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Multi-factor Authentication Enforces MFA for users accessing sensitive documents. |
Multi-factor authentication (MFA) required for fiduciary platform access. | |
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Document Version Control Tracks changes and maintains history of document revisions. |
Document version control is built-in to document repository. | |
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Document Expiry and Review Dates Automated tracking of document review and expiration timelines. |
Document expiry/review date tracking part of review and compliance modules. | |
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Watermarking and Access Logging Adds watermarks to sensitive documents and logs all access activity. |
Watermarking and access logs for sensitive document handling described in compliance toolkit. | |
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Secure External Document Sharing Controls and monitors sharing of documents with outside parties. |
External secure document sharing is explicitly mentioned for legal and audit readiness. | |
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Redaction Tools Built-in function to redact confidential or personal information. |
No information available | |
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Bulk Upload/Download Capabilities Efficiently manage large sets of files for import/export. |
Bulk upload and export for documents/data is standard for global institutional clients. | |
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Automated Indexing and Tagging Systematically categorizes and tags documents for search and retrieval. |
Automated indexing/tagging is included in platform document management capabilities. | |
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Disaster Recovery and Backup Automated, secure backup and restore procedures for all documents. |
Disaster recovery and backup practices required by SOC and discussed in risk literature. | |
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Document Retention Policies Support for enforcing legally required document retention rules. |
Retention policy enforcement is necessary for fiduciary and regulatory compliance. | |
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Document Search and OCR Full-text and metadata search, including OCR for scanned documents. |
Full-text document search (with OCR for scanned docs) described in product sheet. | |
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Access Time Tracking Measures how long documents are accessed for security reviews. |
No information available |
User Experience and Accessibility
(9 Yes /9 Known /14 Possible features)
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Intuitive User Interface Modern, user-friendly design for easy navigation. |
Product demos, review sites, and screenshots highlight modern, user-friendly UI. | |
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WCAG Accessibility Compliance Supports Web Content Accessibility Guidelines for users with disabilities. |
No information available | |
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Multi-language Support Platform available in multiple languages. |
No information available | |
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Mobile Device Compatibility Responsive design or dedicated apps for smartphones and tablets. |
Mobile and tablet compatibility described in online help and marketing materials. | |
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Personalized Dashboards Customizable dashboards tailored to user roles. |
User dashboards can be personalized (referenced in customization options). | |
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User Training Modules Online guides and e-learning tools for onboarding and ongoing training. |
User training modules provided as part of onboarding/ongoing education. | |
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Self-Service Help Center Extensive FAQ and ticketing for user support. |
Extensive self-service help center available via customer portal. | |
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Integrated Notifications Real-time in-app, email, and SMS notifications. |
Integrated notifications by email, SMS, and app indicated in user guide. | |
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Customizable Workflows Adapt workflow steps and approvals to organization needs. |
Workflow customization is supported (see references to adaptable workflow approvals). | |
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Session Timeout Controls Configurable automatic logout controls for user sessions. |
Session timeout automation for user security indicated in security controls. | |
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Service Uptime Percentage Average monthly or yearly platform uptime. |
No information available | |
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Concurrent User Capacity Number of users who can simultaneously access the platform. |
No information available | |
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Guided Onboarding Walkthroughs for new users to assist with initial system setup. |
Guided onboarding is highlighted in user journey demo for new clients. | |
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Customizable Theme Settings Allows users to personalize the platform's look and feel. |
No information available |
Integration and Interoperability
(6 Yes /6 Known /14 Possible features)
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API Availability Comprehensive APIs for integration with external applications. |
APIs for data integration available (integration overviews and third-party vendor documentation referenced). | |
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Data Import/Export Utilities Automated and manual tools for bulk and scheduled data transfer. |
Bulk and scheduled data import/export tools included for onboarding and integration. | |
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Single Sign-On (SSO) Support Federated authentication via SAML, OAuth, or other standards. |
Single Sign-On (SAML/OAuth) supported for enterprise clients. | |
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Integration with Investment Platforms Supports direct links to investment management and reporting tools. |
Integration to investment platforms (incl. via SWIFT, Bloomberg, etc.) described in IT architecture. | |
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HR and Payroll System Connectors Automated data links to human resources and payroll systems. |
No information available | |
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Document Management System Connectors Integration with major document storage and management platforms. |
Connectors for SharePoint, OneDrive, Box, etc. referenced in integration doc. | |
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Regulatory Filing Integration Direct electronic filing with regulators/agencies. |
No information available | |
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Custom Integration Toolkit Tools for bespoke data feeds or app integrations. |
No information available | |
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Integration Health Monitoring Dashboard and alerts for status of integrations. |
Integration status dashboard is standard to ensure data flow and monitor health. | |
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Cross-Platform Notification Sync Sync notifications and tasks across integrated platforms. |
No information available | |
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Integration Onboarding Time Average time to deploy a new integration. |
No information available | |
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Vendor Marketplace Catalog of pre-integrated third-party apps. |
No information available | |
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Change Data Capture Ability to detect and propagate data changes in real-time to/from integrated systems. |
No information available | |
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Legacy System Support Ability to connect with older or proprietary internal systems. |
No information available |
Security and Privacy Management
(11 Yes /11 Known /14 Possible features)
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Data Encryption End-to-end encryption for data at rest and in transit. |
Data encryption (AES256+) is enforced for all data assets in transit and at rest. | |
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Intrusion Detection and Prevention Monitors and blocks potential cyber threats and intrusions. |
Intrusion detection and threat prevention are referenced as part of State Street’s enterprise risk controls. | |
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Regular Security Audits Frequent third-party and internal audits to ensure security best practices. |
Annual and ad-hoc third-party security audits (and SOC reports) are published. | |
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User Access Logging Tracks all user access and actions within the platform. |
Comprehensive user access logging is required for fiduciary and audit purposes. | |
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Granular Permission Controls Configurable security policies and user roles. |
Granular user permissions are highlighted as key to security settings. | |
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Personal Data Anonymization Tools to anonymize participant and trustee data as required. |
No information available | |
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GDPR and Local Data Privacy Compliance Tools and protocols to ensure compliance with global data privacy laws. |
GDPR and local data protection compliance statements available; product configuration supports regulatory requirements. | |
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Incident Notification Workflow Automated workflow for reporting data breaches or suspicious activity. |
Incident/breach notification workflow is shown in compliance support documentation. | |
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Encryption Key Management Controlled distribution and lifecycle management of encryption keys. |
Key management is described as performed according to industry standards. | |
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IP Whitelisting/Blacklisting Limiting platform access by IP address. |
IP restriction features available per admin security module. | |
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DDoS Protection Defense against distributed denial-of-service attacks. |
DDoS mitigation is a standard enterprise-level feature mentioned in hosting overview. | |
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Automated Threat Intelligence Feeds Incorporates real-time threat intelligence and updates. |
No information available | |
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Security Patch Management Automated or scheduled security updates applied to the platform. |
Security patched regularly; patch management process subject to audit and disclosure. | |
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User Password Policy Strength Minimum password strength and rotation requirements. |
No information available |
Reporting and Analytics
(10 Yes /10 Known /14 Possible features)
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Standard Report Library Numerous pre-built reports for common fiduciary and compliance activities. |
Large library of standardized fiduciary and compliance reports available. | |
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Ad-Hoc Report Builder Flexible tools to create customized reports. |
Ad hoc report builder highlighted for customized analytics. | |
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KPI Dashboard Dashboard of key performance and risk indicators. |
KPI dashboards featured in investment analytics and oversight tools. | |
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Data Visualization Tools Built-in graphs, charts, and other visualization options. |
Data visualization and charting included in reporting module. | |
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Scheduled Report Distribution Automated emailing and sharing of reports to stakeholders. |
Automated, scheduled distribution of compliance and board reports available. | |
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Real-Time Data Refresh Rate The frequency at which dashboard data is updated. |
No information available | |
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Export Formats Supported Number of different file types (PDF, XLS, CSV, etc.) for exports. |
No information available | |
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Exception and Outlier Reporting Highlights compliance breaches or anomalies automatically. |
Exception and outlier reporting specifically referenced in risk and compliance notifications. | |
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Trend and Benchmark Analysis Compares data over time and against industry benchmarks. |
Trend and benchmark analysis showcased for fiduciary oversight. | |
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Role-Based Report Access Restricts report visibility/access based on user role. |
Role-based report access options shown in reporting configuration tool. | |
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Commentary and Annotation Support Ability to add commentary and notes to reports. |
No information available | |
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Drill-Down Analytics Click-through to view supporting data behind summaries. |
Drill-down analytics into investment and risk reports available via dashboard. | |
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Cross-Report Linking Links related reports and dashboards for easy navigation. |
No information available | |
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Self-Service Analytics Training Guided training for users to utilize analytics features. |
Self-service analytics training provided in client onboarding materials and digital support. |
Support and Service
(11 Yes /11 Known /14 Possible features)
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24/7 Technical Support Round-the-clock support for users via multiple channels. |
24/7 tech support documented in SLA/service agreement for critical infrastructure clients. | |
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Dedicated Customer Success Manager Assigned experts to help clients maximize platform value. |
Dedicated client success managers provided for institutional clients. | |
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Implementation Project Management Assistance with system rollout and onboarding. |
Implementation support and project management outlined for new clients. | |
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Service Level Agreements (SLAs) Defined SLAs for response, resolution, and uptime. |
Defined SLAs specified in contracts, see published State Street SLA documents. | |
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User Community and Forums Peer-to-peer support and knowledge sharing. |
No information available | |
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Regular Feature Updates Continual software improvements and feature launches. |
Regular feature and update releases indicated in product release notes. | |
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Incident Ticketing System Online system for raising and tracking support requests. |
Online ticketing system available for client issue/incident management. | |
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Knowledge Base/Documentation Detailed user manuals, FAQs, and troubleshooting guides. |
Comprehensive knowledge base and user documentation available via portal. | |
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Average Issue Resolution Time Typical support issue turnaround timeframe. |
No information available | |
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Customer Feedback Integration Structured mechanism for collecting and incorporating user feedback. |
Feedback from users is used in continuous improvement (see customer feedback program references). | |
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Change Management Support Help adapting to changing regulations or organization structure. |
Change management (incl. regulatory updates) is supported via workflow/process adjustment services. | |
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Onsite Training and Workshops Available in-person expertise as needed. |
Onsite training/workshops available for large/institutional clients. | |
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Automated Health Check Reports Regular system status and health summaries. |
No information available | |
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Consultative Best Practice Guidance Access to expert advice on governance and compliance best practices. |
Consultative best practice guidance advertised as part of fiduciary advisory services. |
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