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Integrated and collaborative platform that allows for real-time data visualization, interactive dashboards, customizable applications, and powerful data insights based on cloud-based BI applications.
Applications that transform complex datasets into intuitive visual representations to facilitate analysis, pattern recognition, and communication of insights to both technical and non-technical stakeholders.
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Multiple Data Source Connectivity Connects to diverse data sources such as SQL databases, flat files, cloud storage, and APIs. |
Domo supports connectivity to a wide range of data sources, including SQL databases, flat files, cloud platforms, and APIs, as per product documentation. | |
Automated Data Refresh Schedules and executes automated updates of datasets from their respective sources. |
Domo enables automated data refresh scheduling from data connectors, confirmed by explicit references to automated updates. | |
Real-time Data Feed Support Supports live streaming or updates of data for up-to-the-minute visualization. |
Real-time data visualization and streaming are highlighted as platform capabilities. | |
Custom Data Connectors Allows the creation or scripting of user-defined connectors for bespoke data sources. |
Domo allows creation of custom connectors using APIs and scripting as documented in their developer resources. | |
Data Blending Capability to merge and manipulate data from multiple sources in a single view. |
Supports data blending from multiple sources within dashboards and analysis views. | |
Data Mapping Facilitates schema mapping and field matching across different data structures. |
Provides UI and backend functionality for mapping and harmonizing disparate data fields. | |
Scheduled Data Imports Ability to schedule regular imports from chosen data sources at defined intervals. |
Scheduled (timed) data imports are a core data integration feature. | |
Batch Data Processing Processes large volumes of data in batches for efficiency. |
Batch data processing is supported for ETL workflows and large data sets. | |
Change Data Capture (CDC) Detects and synchronizes only data changes, enhancing efficiency in updating visualizations. |
Domo provides change data capture (CDC) capabilities in some connectors and pipelines for efficient updates. | |
API Integration Integrates directly with external APIs (e.g., Bloomberg, Reuters) to fetch up-to-date financial data. |
API integration with financial and other third-party APIs is a key offering. | |
Data Quality Checks Automated checking of imported data for completeness and format issues. |
Automated data quality checks are performed during imports and transformations. |
Drag-and-Drop Interface Enables users to create or modify visualizations without programming. |
Product is known for its drag-and-drop, no-code interface for visualizations. | |
Customizable Dashboards Users can tailor dashboards to their roles or preferences. |
Dashboards and their layouts are highly customizable per user/role. | |
Role-Based Access Control Allows defining different access rights for various users or groups. |
Supports user/group role-based permissions settings natively. | |
Responsive Design Optimizes visualizations across devices, including mobile and web. |
Responsive design for desktop, tablet, and mobile access is well documented. | |
Multi-language Support Supports users operating in different languages. |
Domo supports multiple languages as part of its global accessibility features. | |
Keyboard Navigation Offers keyboard-based controls for improved accessibility. |
No information available | |
Screen Reader Support Ensures compatibility with assistive technologies for visually impaired users. |
No information available | |
Pre-built Templates Provides ready-made templates for common visualization needs. |
Pre-built dashboard and visualization templates are included as starter assets. | |
Contextual Help & Tooltips In-app guidance and tooltips to assist users in using features. |
Includes contextual help and tooltips within the app interface. | |
User Customization Save Slots Stores and retrieves personalizations for future sessions. |
User personalization and saving customizations are native to the Domo platform. | |
Dark Mode Supports color schemes suitable for low-light environments. |
Dark mode and theming are supported for accessibility. |
Wide Range of Chart Types Supports charts like line, bar, pie, area, scatter, heatmap, treemap, and more. |
Supports a wide spectrum of chart types including advanced and custom visualizations. | |
Time Series Visualization Specialized tools for showing trends, seasonality, and anomalies in time-based data. |
Time series visualizations such as trend, forecast, and anomaly charts are available. | |
Interactive Filters & Slicers Users can filter or slice data dynamically within visualizations. |
Interactive filters, slicers, and drill-down features are a core part of dashboarding. | |
Drill-down and Drill-through Allows users to explore data by clicking through deeper levels of detail. |
Drill-down and drill-through navigation are available in dashboards. | |
Custom Chart Creation Ability to script or define new, user-specific chart types. |
Users can script and define new chart types via SDK and extensions. | |
Geospatial Maps Visualize geographic data with map overlays and customizable regions. |
Geospatial and map visualizations are included in visualization options. | |
Conditional Formatting Dynamic styling of visual elements based on value thresholds. |
Conditional formatting is available for tables and other visuals. | |
Annotation and Commenting Add notes or comments directly onto charts for context. |
Annotation and commenting tools are available on charts and dashboards. | |
Storyboarding/Presentation Mode Tools to sequentially present visualizations as a narrative. |
Presentation mode/storyboards to walk through dashboards are built-in. | |
Hierarchical Visualizations Supports tree, sunburst, or network diagrams for hierarchical data. |
Supports hierarchical visualizations such as tree maps, sunburst charts, and network diagrams. | |
Dashboard Embedding Allows embedding dashboards in external applications or sites via iframe or API. |
Supports embedding dashboards into external applications and websites. |
Real-time Collaboration Multiple users can work together on the same dashboard or report simultaneously. |
Real-time collaboration allows users to work simultaneously on dashboards. | |
Commenting & Discussion Threads Enables inline discussions and feedback on reported data or visuals. |
In-line commenting and discussion threads are available within dashboards. | |
Scheduled Sharing Automatically delivers reports or dashboards to designated recipients at set times. |
Domo can schedule dashboards and report delivery to recipients via email, etc. | |
One-click Export Export charts and dashboards to PDF, Excel, PPT, or image formats. |
Exports to PDF, Excel, CSV, PPT and images with one click are well-documented. | |
Public Links Allows sharing of live dashboards with external stakeholders via secure URLs. |
Public and secure sharing via external links is available. | |
Version History Track, review, and revert to earlier versions of dashboards or datasets. |
Tracks version history for dashboards and datasets. | |
Embedded Collaboration Tools Built-in chat, notifications, or tasks assigned within the platform. |
Comment threads, notifications, and tasks are present as embedded tools. | |
Access and Audit Logs Tracks user access and actions for security and compliance. |
Access and audit logs are available for tracking user and admin activities. | |
Approval Workflows Facilitates workflow for peer review and management sign-off. |
Support for peer review and management approval workflows exists. | |
Annotation Sharing Annotations and markups can be shared and viewed by authorized users. |
Annotations and comments can be shared with authorized users. | |
Integration with Collaboration Suites Integrates with platforms like Microsoft Teams, Slack, or Google Workspace. |
Integrates with Microsoft Teams, Slack, and other collaboration tools. |
Data Encryption at Rest and in Transit Encrypts stored and transmitted data to prevent unauthorized access. |
Encrypts data both at rest and in transit as stated in Domo security documentation. | |
User Authentication (SSO, MFA) Supports Single Sign-On and Multi-Factor Authentication. |
Supports SSO and MFA for secure user authentication. | |
Granular Permissions Access rights can be set at dataset, visualization, and user level. |
Permission granularity is at the dataset, dashboard, and user/group level. | |
Audit Trails Logs all access and changes made to data and dashboards. |
Maintains audit trails of changes and access for compliance. | |
Data Masking Masks sensitive data fields as per user or group policies. |
Data masking features are available to restrict sensitive data by user/group. | |
Compliance Certifications Certified for industry standards (e.g. SOC 2, GDPR, CCPA, ISO 27001). |
SOC 2 and other compliance certifications are listed in Domo’s trust center. | |
Data Residency Options Allows choice of data center location to meet jurisdictional requirements. |
Data center location selection offered for compliance with regional residency laws. | |
Automated Data Retention Policies Automates purging or archiving as per legal or regulatory schedules. |
Automated data retention and purging can be configured per legal requirements. | |
Secure API Access APIs require secure tokens/keys for integration. |
APIs use secure authentication tokens and keys. | |
Intrusion Detection Monitors for and alerts on suspicious activity. |
Provides intrusion monitoring and alerting as part of security offering. | |
Secure Sharing Controls Share controls include expiration, password protection, and access revocation. |
Controls for secure sharing: expiry, password, and access revocation available. |
Concurrent User Support Maximum number of users that can use the platform simultaneously without degradation. |
No information available | |
Dashboard Load Time Time taken to fully load a complex dashboard. |
No information available | |
Maximum Data Volume Handled The upper limit of data (rows, size) that can be managed effectively. |
No information available | |
Horizontal Scalability Capability to add more servers or resources to accommodate demand. |
Horizontally scalable cloud-native architecture evidenced by documentation and customer case studies. | |
In-memory Processing Uses RAM for faster data queries and visualization updates. |
In-memory processing supported for rapid dashboard updates. | |
Caching Mechanism Stores frequently accessed data for rapid visualization reloading. |
Caching is used for fast repeat dashboard interaction. | |
Optimized Query Execution Efficient algorithms for minimizing data retrieval and rendering times. |
Domo's query/post-processing engine is optimized for speed. | |
Asynchronous Data Processing Processes large calculations or queries in background threads. |
Asynchronous processing handled in background as part of large/complex ETL operations. | |
Failover and Redundancy Automatic recovery and backup mechanisms in case of interruptions. |
Failover and redundancy are supported by cloud-native, multi-AZ reliability. | |
Elastic Resource Allocation Dynamically assigns resources based on load. |
Elastic compute and storage allocation based on usage/load. | |
Performance Monitoring Tools Monitors and visualizes system performance to detect bottlenecks. |
System health and performance monitoring dashboards are provided. |
Built-in Statistical Functions Offers statistical metrics (mean, median, standard deviation, etc.) as part of visualization. |
Statistical functions are built into charts and calculation tools. | |
Integration with Analytical Libraries Connects with Python, R, or other statistical/ML libraries. |
Analytical library integration (R/Python scripting support) available. | |
Scenario Analysis Tools Supports ‘what-if’ and scenario modeling directly in dashboards. |
Scenario and what-if modeling are documented dashboard features. | |
Forecasting Models Supports ARIMA, exponential smoothing, or similar time series modeling. |
Forecasting models such as ARIMA and exponential smoothing are documented. | |
Custom Formula Editor Allows users to define custom calculations using formulas or code. |
Custom formula editor available both in UI and via scripting. | |
Regression Analysis Supports building and visualizing regression models. |
Regression analysis supported via integrated data science tools. | |
Correlation Analysis Identify and visualize relationships between variables. |
Correlation analysis and visualization are supported. | |
Anomaly Detection Built-in tools to flag and visualize outlier data points. |
Anomaly detection visualizations and alerts are available. | |
Clustering Visualization Supports visualization of clusters or segmentations within fund portfolios. |
Clustering and segmentation charts supported through Python/R and standard tools. | |
Natural Language Query Enables users to ask questions in plain English and get visual answers. |
Natural language querying offered via 'Domo Ask' feature. | |
Back-testing Framework Tools to run and visualize back-tests of investment strategies. |
Back-testing frameworks can be implemented using Domo's analytical tools. |
Custom Branding Allows platforms and dashboards to be rebranded with client logos and colors. |
Dashboards and interfaces can be custom-branded with customer logo/colors. | |
Plugin and Extension Marketplace Access to a library of add-ons for new features and integrations. |
Domo Appstore provides a plugin and extension marketplace. | |
Scripting Support Custom scripts (JavaScript, Python, etc.) for creating tailored functionality. |
Supports custom scripts in JavaScript, Python, and more for workflow extensions. | |
API for Programmatic Access RESTful or other APIs for automating or customizing workflows. |
RESTful APIs for programmatic platform access are available. | |
Custom Visual Component Creation Users/developers can build and add their own chart types. |
Developers can create custom visual components using SDKs. | |
Data Transformation Pipelines Extensible ETL (Extract-Transform-Load) processes for bespoke needs. |
ETL and data transformation pipelines can be defined and customized. | |
Custom Alerting Rules Define alerts and notifications based on complex user-defined logic. |
Custom alert/notification rules are supported via in-app tools/API. | |
Multi-tenancy Support Supports creation of segregated environments for different clients or business units. |
Multi-tenancy, with client/business unit separation, is supported in the Enterprise platform. | |
Localization and Internationalization Supports translation and adaptation to local conventions. |
Localization and internationalization are included in Domo global configurations. | |
White-label Embedding Embed visualizations in 3rd-party portals without vendor branding. |
Supports white-label embedding for 3rd-party delivery with custom branding. | |
Workflow Automation Support Trigger actions or workflows from visual transactions or events. |
Workflow automation is available using Domo's 'Buzz' and automation tools. |
Data Cleansing Tools Identify and correct errors, fill blanks, and standardize formats. |
Data cleansing features available in ETL toolkit (Magic ETL). | |
Data Aggregation Easily group and summarize data at various levels. |
Data aggregation capabilities provided in visualizations and ETL. | |
Calculated Fields Create new fields based on custom equations or logic. |
Calculated fields/columns are easily created through UI and code. | |
Time-series Data Handling Recognizes and handles time-based records efficiently. |
Includes native time-series handling for data ingestion and display. | |
Data Normalization Standardizes disparate values for improved comparison. |
Normalization functions are available for standardizing data. | |
Pivot and Unpivot Tools Transforms data orientation for various analysis requirements. |
Pivot and unpivot functionality is available in Magic ETL and via visual tools. | |
Hierarchy Building Create parent-child relationships between data elements. |
Users can build hierarchies for data display and rollup capabilities. | |
Data Sampling Take representative samples for performance and testing. |
Sampling functions available through data preparation flows. | |
Automated Join Detection Recommends potential joins between tables based on schema analysis. |
ETL tool recommends joins based on schema and data types. | |
Transformation Script Library Reusable pre-defined scripts for frequent transformations. |
Reusable scripts for common transformations are included. | |
Reproducible Data Pipelines Design and execute repeatable data transformation flows. |
Data flows/pipelines are fully reproducible and can be versioned. |
Automated Report Scheduling Schedule reports to be generated and delivered automatically. |
Scheduling for report delivery is a core functionality. | |
Report Customization Modify the layout, branding, and content of generated reports. |
Extensive report customization, including layouts and branding, supported. | |
Multi-format Exports Supports exporting to multiple formats like PDF, Excel, CSV, PPT. |
Supports export of reports to multiple formats such as PDF, Excel, CSV, PPT. | |
Parameterized Reports Allows users to input parameters and receive tailored reports. |
Parameterized report generation via user-selected filters and inputs. | |
Bursting Distributes personalized sections of a report to corresponding recipients. |
Bursting, splitting reports/sections to appropriate recipients, is available. | |
Interactive Reporting Reports support drill-down, filtering, and dynamic exploration after distribution. |
Reports are interactive, enabling drilling and filtering after distribution. | |
Compliance-friendly Report Archiving Archived reports conform to industry retention and audit requirements. |
Compliance-friendly archiving configuration supported per Domo documentation. | |
Extensive Visualization Export Exports entire dashboards or specific visualizations with retaining interactivity (HTML, SVG). |
Exports can retain interactivity via HTML/SVG options. | |
On-demand Report Generation Authorized users can create reports instantly as needed. |
On-demand report creation directly from dashboard views. | |
Distributed Notification Integration Automatically notifies recipients via email, SMS, or messaging apps when new reports are available. |
Integrates with email, SMS, and messaging for notification on report availability. | |
Report Scheduling Conflict Resolution Automated handling of overlapping report generation and distribution schedules. |
No information available |
Comprehensive Documentation Complete user and developer guides, API references, and release notes. |
Comprehensive documentation available for users and developers. | |
In-app Tutorials Step-by-step tutorials available within the platform. |
In-app step-by-step tutorials available for onboarding. | |
24/7 Support Round-the-clock technical support for global teams. |
Offers 24/7 support as part of enterprise service. | |
Active User Community Access to a vibrant ecosystem of users for advice and resource sharing. |
Large, active user community with forums, meetups, and knowledge sharing. | |
Professional Training Formal training sessions, webinars, or certifications for users and admins. |
Professional training, certification, and webinars available via Domo University. | |
Knowledge Base/FAQs Repository of frequently asked questions and best practices. |
Extensive knowledge base and FAQs accessible online. | |
Custom Support Packages Tiered or bespoke support offerings depending on organization needs. |
Enterprise and custom support packages available. | |
Regular Feature Updates Consistent new feature rollouts and maintenance updates. |
Regular feature and maintenance updates are part of ongoing service. | |
Bug Tracking and Feedback Mechanisms Channels for submitting bugs, feature requests, and getting status updates. |
Bug reporting and feedback tools integrated in the platform. | |
Multi-channel Support Access Reach help via chat, phone, email, and ticketing systems. |
Multi-channel support including chat, phone, email, and web ticketing available. | |
Service Level Agreements (SLAs) Defined response and resolution times for support issues. |
SLAs are offered and detailed in enterprise contracts and documentation. |
Software that presents complex risk data in intuitive visual formats, enabling underwriters to identify patterns, trends, and outliers more efficiently in large datasets.
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Multi-Source Data Import Ability to import data from spreadsheets, databases, APIs, and cloud applications. |
Domo supports data import from spreadsheets, databases, APIs, and many cloud apps, as described on the Domo website. | |
Real-Time Data Sync Automatically updates visualizations as data sources change. |
Domo advertises real-time data sync and auto-refreshing dashboards. | |
Custom Data Connectors Supports custom connectors to niche insurance data sources (e.g., reinsurance systems, claims databases). |
Domo allows the creation of custom connectors via SDK/API for niche data sources. | |
Data Transformation Provides tools for cleaning, transforming, and normalizing data within the platform. |
Domo provides ETL/data transformation tools natively. | |
Large Data Volume Capacity Maximum size of importable datasets. |
No information available | |
Data Enrichment Ability to augment existing datasets with 3rd party data (demographics, property risk scores, etc.) |
Domo allows data enrichment through external sources in the Appstore. | |
Scheduling Imports Allows scheduled recurring data pulls for up-to-date insights. |
Domo supports scheduling of data updates/imports. | |
Data Quality Checking Automated validation for outliers, missing values, and format consistency. |
Domo's ETL and ingestion allow for data quality checks (e.g., missing value alerts). | |
Support for Insurtech Standards Compatible with ACORD or other insurance data standards. |
Domo supports ACORD XML and CSV and has connectors to insurance standards. | |
Data Lineage Tracking Keeps track of the source and transformation path of data. |
Data lineage is available in Domo via dataflow tracking. |
Interactive Dashboards Build and share dashboards with real-time filters. |
Domo offers interactive dashboards with real-time filters. | |
Custom Chart Types Supports bar, line, scatter, heat maps, geospatial, network diagrams, and industry-specific visuals. |
Domo supports a wide range of custom chart types, including industry-specific. | |
Drill-Down Analysis Dive into granular detail directly from dashboards. |
Drill-down analysis is a core Domo dashboard feature. | |
KPI and Metrics Cards At-a-glance display of key underwriting metrics (loss ratio, exposure, premium, etc.). |
Domo supports KPI cards for underwriting and business metrics. | |
Geospatial Mapping Visualize risk concentration and policy distribution on maps. |
Domo supports mapping/geospatial visualization via mapping cards. | |
Side-by-Side Comparisons Directly compare multiple entities or time periods. |
Users can create side-by-side and comparison cards in Domo. | |
Customizable Themes and Branding Align dashboard appearance with company brand standards. |
Custom branding and white-labeling is available in Domo. | |
Automatic Visualization Recommendation Suggests optimal chart types based on data structure. |
Domo's Analyzer recommends chart types based on the uploaded data's structure. | |
Number of Supported Visualization Types How many unique chart and visualization types are included. |
No information available | |
Embedded Visualizations Allows sharing or embedding charts in underwriting portals or presentations. |
Charts and dashboards can be embedded in portals or apps. | |
Export Options Export dashboards or charts as images, pdf, interactive html, etc. |
Domo allows dashboard and chart exports in multiple formats. | |
Mobile-Friendly Dashboards Dashboards automatically adapt to smaller screens. |
Domo dashboards are mobile responsive and dedicated mobile apps exist. |
Role-Based Access Control Grant/restrict views and editing of data and dashboards based on user role. |
Domo supports granular role-based access control for dashboards and data. | |
Commenting and Annotation Allows users to add comments or highlight insights directly on visualizations. |
Users can comment and annotate charts and dashboards. | |
Workflow Integration Integrates with underwriting approval, review, or referral workflows. |
Workflow integration is possible via apps and task assignment in Domo. | |
Personalized Dashboards Users can build, save, and set default dashboards tailored to their workflow. |
Personalized dashboards can be built and saved by each user. | |
Collaboration Tools Share dashboards, schedule reports, send email alerts, and assign tasks. |
Collaboration tools like sharing, alerts, and scheduled reports supported. | |
Multi-Language Support The interface is available in multiple languages. |
Domo offers interfaces in several common business languages. | |
End-User Training Resources Comprehensive help, onboarding guides, tutorials. |
Domo offers help resources, onboarding guides, and training videos. | |
Quick Search Search among dashboards, reports, or data fields for rapid analysis. |
Quick search among reports and fields is native to Domo platform. | |
Concurrent Users Supported Maximum simultaneous users supported by the platform. |
No information available | |
Custom Notifications Push alerts for key metric changes, risk spikes, etc. |
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Accessibility Compliance Meets standards for accessibility (WCAG, ADA), essential for larger insurers. |
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Predictive Analytics Support Visualize outputs from predictive risk, pricing, and fraud detection models. |
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What-If Analysis Tools Explore scenarios and their impact on key metrics. |
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Integration with Actuarial Models Can visualize data/results from actuarial tools or software. |
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Statistical Summary Visualizations Automatic display of mean, median, standard deviation, loss cost distribution, etc. |
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Correlation Matrix Visualization Visual representation of relationships between variables (peril, region, profile). |
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Machine Learning Model Insights Integration with ML platforms for visualizing feature importance, model lift, etc. |
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Custom Formula Builders Users can define custom metrics/formulas for underwriting KPIs in the platform. |
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Time-Series Forecasting Visual tools for historical and projected trends (claims counts, premium, etc.). |
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Anomaly / Outlier Detection Visualization Highlights suspicious activity (fraud, errors) with automated graphics. |
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Integration APIs for Data Science Tools Connects to R, Python, or similar tools for custom analytics. |
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Data Encryption At Rest/Transit Ensures data is always encrypted, both stored and in transmission. |
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Audit Logs Comprehensive tracking of data access and changes for compliance. |
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Single Sign-On (SSO) Support Integrates with company SSO for seamless and secure access. |
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GDPR and Local Data Residency Compliance with data privacy regulations including data localization. |
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Multi-Factor Authentication Adds an extra layer of access security for user accounts. |
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Automatic Data Masking Sensitive fields (PII, health, etc.) can be obfuscated by policy. |
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Custom Access Permissions Fine-grained control by report, field, or row level. |
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Security Certifications Held Compliance with standards (ISO27001, SOC 2, etc.). |
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Self-Hosted Deployment Option Can be deployed in a private data center or on-premises environment. |
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Automatic Session Timeout Sessions expire after a defined period of inactivity. |
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Open API Availability Robust API to push/pull data and automate processes. |
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Plug-Ins for Insurance Core Systems Direct integrations for systems like Duck Creek, Guidewire, etc. |
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Marketplace Add-Ons Access to a library of add-ons/extensions. |
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Customizable ETL Pipelines Create, schedule, and manage ETL jobs within the platform. |
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High Availability SLA Platform uptime guarantee. |
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Support for High Concurrency System can handle large numbers of simultaneous users and complex queries. |
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On-Premises, Cloud, and Hybrid Deployment Flexible deployment options based on IT and compliance strategy. |
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Batch and Streaming Data Processing Handles both scheduled (batch) and real-time (streaming) data ingestion. |
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Number of Supported Integrations How many unique partner systems/APIs are available out-of-the-box. |
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Custom Script Support Allows custom Python, R, or SQL code to run inside data processes. |
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Scheduled Report Delivery Automated delivery of reports/dashboards via email or other channels. |
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Custom Report Builder Easily build bespoke reports from any dataset. |
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Distribution to External Partners Share reports securely with outside brokers or reinsurers. |
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PDF, Excel, Image Export One-click export of visuals into common office formats. |
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Dynamic Report Filtering End-users can apply filters and customize their view on delivered reports. |
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Auto-Generated Executive Summaries Narrative summaries of KPI movements and trends. |
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Subscription Management Users can subscribe to and manage alerts for specific dashboards. |
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Public and Private Link Sharing Control whether links are public, SSO-restricted, or one-time. |
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Report Versioning Track and view previous versions or dashboards. |
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Custom Print Formatting Set paper size, watermark, page headers, and logos for printed reports. |
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Dashboard Load Time Average time to load complex dashboards. |
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Query Execution Speed Average time to process user-initiated queries. |
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Concurrent Query Capacity Number of simultaneous queries supported before performance degrades. |
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Uptime Guarantee Service Level Agreement (SLA) for platform reliability. |
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Data Refresh Frequency Shortest interval between data refreshes (lower is better). |
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Scalability for Users How easily user capacity can be increased. |
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Auto-Scaling Infrastructure Infrastructure automatically scales to meet variable loads. |
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Disaster Recovery Time Objective (RTO) Maximum tolerable downtime after a disruption. |
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Maximum Supported Dataset Size Largest dataset size supported for analysis. |
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Guaranteed Backup Frequency Frequency of automatic system backups. |
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Per-User vs. Unlimited Licensing Pricing flexibility based on company size and usage pattern. |
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Transparent Pricing Model Costs are clearly published and predictable. |
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Free Trial / Proof of Concept Availability Option to test full features before commitment. |
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Pay-as-You-Go Option No long-term contractual commitment required. |
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Bulk License Discounts Discounts for enterprise-scale use. |
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Academic/Non-Profit Tier Reduced pricing for research or non-profit institutions. |
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All Features Included No hidden or tiered feature restrictions. |
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Ongoing Maintenance Fees Maintenance or support costs are bundled/transparent. |
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Custom Contract Lengths Offered Flexible contractual terms to suit business needs. |
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Self-Service Procurement Ability to purchase/licence directly online. |
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24/7 Technical Support At least one support channel is always available. |
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SLAs for Support Response Guaranteed response times for critical issues. |
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Dedicated Account Manager Personalized support through a named representative. |
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Onboarding Implementation Services Professional onboarding and solution customization. |
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Custom Feature Development Willingness to build or adjust features upon request. |
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Regular Product Updates Continuous improvement, release roadmaps shared. |
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User Community Forums Active user groups for peer support and best practice sharing. |
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Comprehensive Documentation Full user/admin guides and integration references. |
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Training and Certification Programs Structured courses and certifications for users. |
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Customer Feedback Channels Input mechanisms for feature requests and improvement suggestions. |
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Solutions for analyzing and reporting on the bank's financial performance across various dimensions.
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Multi-source Data Connectivity Ability to connect to various data sources (e.g., core banking, CRM, ERP, external market data). |
Domo Business Cloud connects to a variety of data sources (cloud, on-premises, databases, CRM, ERP, marketing, etc.), as evidenced by its connectors library. | |
Real-time Data Ingestion Capability to ingest data as it is generated or updated, supporting up-to-the-minute analytics. |
Domo supports real-time data ingestion with streaming capabilities, per official product documentation and marketing material. | |
Batch Data Processing Support Supports scheduled or on-demand data batch processing up to set intervals. |
Domo supports both batch and streaming data processing, with configurable data refresh intervals. | |
Data Cleansing Tools Automated features for detecting, correcting, and standardizing raw banking data. |
Domo’s ETL and DataFlows functionality include cleansing, transformations, and standardization. | |
ETL (Extract, Transform, Load) Customization Allows custom ETL workflows to match bank’s business rules and requirements. |
Domo allows users to build custom ETL pipelines and workflows, mapping to specific business rules. | |
API Integrations Availability of APIs for direct data connections with third-party applications. |
Domo provides robust API integration options (REST, JSON, connectors) for data import/export. | |
Data Mapping Flexibility Ability to map and reconcile fields from different systems to unified analytics data models. |
Domo offers flexible data mapping and field transformation options in its ETL/DataFlows module. | |
Change Data Capture (CDC) Supports tracking and applying only changed data for efficiency. |
Not as far as we are aware.* No explicit mention of advanced CDC (Change Data Capture) capabilities; data updates occur via scheduled polling or push, not necessarily native CDC. | |
Support for Unstructured Data Ability to process and analyze unstructured data (e.g., documents, emails). |
Domo supports ingesting and analyzing unstructured data through connectors and custom apps. | |
Historical Data Loading Speed The speed at which the system can load historical data for analysis. |
No information available |
Profit and Loss Reporting Produces automated and customizable P&L statements. |
Domo can generate and customize financial reports, including P&L statements, using data visualization tools. | |
Balance Sheet Analysis Facilitates detailed review of assets, liabilities, and equity over time. |
Balance sheet data can be analyzed in Domo through customizable dashboards and metrics. | |
Net Interest Margin Analysis Calculates and monitors net interest margins for lending operations. |
Net interest and margin analysis is feasible in Domo via custom analytics on financial data sets. | |
Loan Performance Tracking Analyses metrics such as loan origination, repayment, delinquencies, NPL ratios. |
Loan performance tracking can be implemented and visualized via Domo’s custom dashboards and integrations. | |
Revenue Attribution Traces sources of revenue to business units, products, or geographies. |
Revenue attribution and breakdown can be configured for business units, products, etc., in Domo dashboards. | |
Expense Analysis by Category Breaks down and visualizes cost structures and operational expenses. |
Domo allows categorization and visualization of expenses by dimension (such as department, type, etc.). | |
Liquidity Analytics Monitors liquidity coverage, available funds, and cash flow projections. |
Liquidity analytics and cash position monitoring can be created in Domo through data modeling and dashboarding. | |
KPI Definition & Tracking Customizable calculation and monitoring of key performance indicators. |
Domo supports defining and tracking custom KPIs. | |
Scenario & What-if Analysis Allows users to model financial performance under hypothetical scenarios. |
Scenario and what-if analysis are supported via variables, calculated fields, and user input widgets. | |
Forecast Accuracy Measures the accuracy of built-in financial and risk forecasts. |
No information available |
Predictive Analytics Uses statistical modeling to forecast future financial trends or risks. |
Domo provides predictive analytics functionality via its integrated AI/ML tools (AutoML, Jupyter integration, etc.). | |
Anomaly Detection Detects aberrant financial behavior that may require investigation (e.g., fraud, misstatements). |
Domo features anomaly detection via AI/ML models, alerts, and advanced analytics modules. | |
Customer Segmentation Identifies customer cohorts based on behaviors, demographics, or profitability. |
Customer segmentation analytics can be created using Domo’s data science tools and customizable dashboards. | |
Churn Prediction Predicts likelihood of customer attrition using historical data. |
Churn prediction is enabled through AI/ML tools and statistical modeling in Domo. | |
Automated Insights Generation System generates plain-language summaries of key financial analytics findings. |
Domo includes story-telling and automated insight generation, with natural language explanations of dashboard data. | |
Model Explainability Provides transparency into machine learning model outputs. |
Certain Domo AI/ML models include explainability features so users can understand drivers behind model results. | |
Self-service ML Model Building Empowers analysts to build, train, and deploy machine learning models without coding. |
Domo supports code-free ML model deployment for business analysts via 'AutoML' and drag-and-drop tools. | |
Time Series Forecasting Supports statistical or ML-based forecasting of financial time series. |
Domo supports various time series forecasting methods through integrated analytics and ML tools. |
Customizable Dashboards Users can tailor visualizations and dashboards to their specific needs. |
Domo's dashboards are highly customizable for any analytic use case. | |
Drag-and-drop Visualization Builder Allows creation of visualizations without coding. |
Domo provides a drag-and-drop visualization builder for users. | |
Pre-built Templates for Banking KPIs Includes banking-specific dashboard layouts and widgets. |
There are industry-specific, including financial services, dashboard templates in Domo. | |
Mobile-optimized Dashboards Ensures dashboards are accessible and usable on smartphones and tablets. |
Domo supports mobile-optimized dashboards with dedicated mobile apps and responsive design. | |
Data Drill-down/Drill-through Ability to interactively explore underlying details of charts and tables. |
Domo supports interactive drill-down and drill-through capabilities on all dashboards. | |
Scheduled Reporting Enables automatic distribution of reports/dashboards at set intervals. |
Domo allows scheduled and automated report distribution. | |
Real-time Visual Updates Dashboards refresh automatically as underlying data changes. |
Dashboards updates automatically in Domo on data change / refresh. | |
Export to PDF/Excel/CSV Formats Ability to export dashboards and reports for offline analysis. |
Export options for PDF, Excel, CSV are standard in Domo reporting. | |
Embedded Analytics Allows analytics modules to be embedded into third-party applications (e.g., intranets). |
Domo facilitates embedding analytics panels into other applications and web pages. |
Regulatory Reporting Templates Provides built-in templates for common banking regulatory submissions (e.g., Basel, IFRS). |
No information available | |
Audit Trail Support Tracks all data transformations, accesses, and changes for audit purposes. |
Domo provides full audit trail capabilities for enterprise environments. | |
Role-based Access Controls Enables granular permission management according to user roles and compliance needs. |
Role-based access controls are core to Domo platform. | |
Data Retention Policy Enforcement Automatically enforces bank-mandated data retention and deletion rules. |
Domo supports granular, policy-driven data retention and deletion options. | |
Secure Data Masking Sensitive data can be masked for privacy and access control. |
Data masking for privacy and compliance is available in Domo for sensitive data. | |
Change Logging Logs all alterations to reports, analytics, and underlying data. |
Change logs capture all major activities in Domo and can be viewed by administrators. | |
GDPR and Data Privacy Support Features to ensure compliance with data privacy regulations. |
Domo provides features designed to assist with GDPR and similar regulatory compliance. |
Multi-user Access Allows multiple users to simultaneously access and work on analytics. |
Domo supports concurrent multi-user access by design. | |
Permission Granularity Degree to which access can be controlled at the dashboard, report, or data level. |
No information available | |
Shared Workspace Collaborative environments for analytics project teams. |
Shared workspaces are available through 'Projects & Tasks' and collaboration features in Domo. | |
In-application Comments and Discussion Ability to annotate reports or dashboards for collaborative review. |
Domo supports in-app commenting and discussion on dashboards. | |
Task Assignments and Notifications Feature for assigning analytical review or approvals to specific users. |
Task assignments and automated notifications included in Domo’s interface and Projects & Tasks module. | |
User Management APIs APIs to integrate or synchronize user access with other bank systems (e.g., Active Directory). |
User management APIs are available in Domo for SSO/Active Directory integration. | |
Single Sign-On (SSO) Support Integrates with corporate authentication systems for streamlined access. |
Domo integrates with corporate authentication systems and supports SSO. |
Concurrent User Support Maximum number of users supported simultaneously without performance degradation. |
No information available | |
Data Processing Throughput Amount of data the system can process in a given time. |
No information available | |
Query Response Time Average time for analytics queries to return results. |
No information available | |
Uptime/Availability Percentage of time the system operates and is accessible. |
No information available | |
Elastic Scalability Can scale compute and storage up/down dynamically based on load. |
Domo is cloud-native and automatically scales computational resources according to load. | |
Distributed Processing Supports parallel, distributed computation for large data workloads. |
Domo leverages distributed, parallel processing via its cloud infrastructure. | |
Data Storage Capacity Maximum amount of analytical data the system can store. |
No information available |
End-to-end Encryption Uses encryption while data is stored and in transit. |
End-to-end encryption is standard for cloud-native BI tools like Domo. | |
Multi-factor Authentication (MFA) Supports two-step verification and other MFA protocols. |
Multi-factor authentication is available for Domo accounts and is detailed in their security documentation. | |
Activity Monitoring & Alerts Logs user activities and sends alerts on potentially suspicious actions. |
User activity monitoring and configurable alerts are available in Domo's security suite. | |
Penetration Testing Certifications Product regularly undergoes penetration testing, with results available. |
Domo regularly undergoes penetration testing by third parties; SOC 2 reports mention this. | |
Compliance Certifications Holds certifications such as SOC 2, PCI DSS relevant to banking operations. |
Domo meets SOC 2 Type II and other relevant compliance certifications (per security documentation). |
Deployment Options (Cloud/On-Premises/Hybrid) Can be deployed as per organizational policy or regulatory requirements. |
Domo is available as a SaaS cloud solution, but also offers hybrid integration options. | |
Integration with Existing BI Tools Supports interoperability with established business intelligence platforms. |
Integration with tools such as Tableau, Power BI, and others is supported via connectors or export. | |
Custom Connectors Supplies or supports development of connectors to legacy or niche banking systems. |
Domo provides custom connector frameworks for integrating with legacy/Niche systems. | |
Open API Support Provides APIs for programmatic access to functions and analytics. |
Open API access is available through Domo API documentation. | |
Containerization Support Compatible with Docker/Kubernetes-style deployments for portability. |
Domo supports Docker-based container deployment for Domo Everywhere and custom app embedding. | |
Automated Upgrade Mechanisms Allows seamless updates with minimal user disruption. |
Automatic upgrades and seamless updates provided by Domo as part of its SaaS model. |
24/7 Customer Support Availability Around-the-clock technical assistance for banks. |
Domo provides 24/7 support for enterprise customers. | |
Dedicated Account Manager Appoints a dedicated representative for large or strategic clients. |
Dedicated account managers are assigned to eligible/large Domo clients. | |
Comprehensive User Documentation Rich, regularly updated manuals and knowledge bases. |
Domo provides extensive documentation and a robust knowledge base, public and customer-specific. | |
Online Training Modules On-demand video or interactive training for bank staff. |
Domo offers online, on-demand, and instructor-led training modules. | |
User Community Forum Active user community/support forum for product knowledge sharing. |
Domo maintains an active community forum and user groups. | |
Custom Training Workshops Tailored, live training sessions delivered by vendor experts. |
Custom workshops can be arranged for Domo enterprise customers. |
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