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Altair from Aquila Heywood
A comprehensive pension administration system with modules for member management, calculations, payments, communications, and regulatory compliance. Supports defined benefit, defined contribution, and hybrid schemes with workflow management and document imaging.
Product analysis by function
Pension Administration Systems for Member Administration
Core systems that manage member records, contribution processing, benefit calculations, and payment disbursements. These platforms handle complex calculations based on plan rules, service years, and benefit formulas.
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Member Data Management
(0 Yes /0 Known /12 Possible features)
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Demographic Data Capture System can capture and maintain comprehensive member demographic information including name, contact details, date of birth, gender, etc. |
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Employment History Tracking Ability to maintain complete employment records including start dates, end dates, breaks in service, and multiple employment periods |
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Beneficiary Management Support for designating, updating and maintaining multiple beneficiaries with different allocation percentages |
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Dependent Tracking Ability to record and track member dependents and their eligibility status |
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Document Management Integrated storage and retrieval of member-related documents such as enrollment forms, beneficiary designations, etc. |
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Address History Maintains historical addresses and contact information with effective dates |
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Data Validation Rules Configurable validation rules to ensure data integrity and accuracy |
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Duplicate Member Detection Automated detection of potential duplicate member records |
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Member Status Tracking Tracks various member statuses (active, deferred, retired, deceased) with effective dates |
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Bulk Data Update Capability Ability to update multiple member records simultaneously |
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Data Import/Export Tools for importing and exporting member data in various formats |
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Member Record Capacity Maximum number of member records the system can efficiently handle |
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Contribution Processing
(0 Yes /0 Known /12 Possible features)
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Multi-Source Contributions Ability to process contributions from multiple sources (employer, employee, third-party) |
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Contribution Rate Management Support for different contribution rates based on plan rules, member categories, or time periods |
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Contribution Limit Monitoring Automated tracking of annual contribution limits with alerts for potential exceeding of limits |
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Arrears Management Tracking and management of missed contributions with interest calculations |
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Contribution Reconciliation Tools to match expected contributions against received amounts and highlight discrepancies |
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Retroactive Contribution Processing Ability to process backdated contributions with appropriate interest adjustments |
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Automatic Contribution Allocation Automatic allocation of contributions to appropriate investment options based on member elections |
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Contribution Processing Speed The volume of contribution transactions the system can process per hour |
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Batch Contribution Processing Support for processing contributions in batches from payroll or other systems |
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Contribution History Maintains detailed history of all contribution transactions with audit trail |
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Voluntary Contribution Management Support for additional voluntary contributions beyond mandatory rates |
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Employer Matching Rules Configurable rules for employer matching contributions |
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Benefit Calculations
(0 Yes /0 Known /13 Possible features)
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Multiple Benefit Formula Support Ability to configure and apply different benefit calculation formulas based on plan type, member category, or time period |
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Service Credit Calculations Accurate calculation of pensionable service including part-time adjustments, breaks in service, and purchased service |
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Final Average Earnings Calculations Configurable rules for determining final average earnings over specified periods |
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Early/Late Retirement Adjustments Automated adjustments for early or late retirement based on actuarial factors |
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Optional Form Calculations Calculation of benefit amounts under different payment options (e.g., joint and survivor, period certain) |
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Benefit Projections Tools for projecting future benefits based on various assumptions |
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Cost-of-Living Adjustments Support for automatic cost-of-living adjustments to benefits based on configurable rules |
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Maximum Benefit Limits Enforcement of statutory maximum benefit limits with appropriate adjustments |
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Disability Benefit Calculations Specialized calculations for disability retirement benefits |
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Death Benefit Calculations Calculation of survivor benefits according to plan rules |
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Benefit Calculation Accuracy Precision of calculations to ensure accurate benefit amounts |
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Calculation Audit Trail Detailed record of calculation steps and inputs for audit purposes |
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Benefit Calculation Speed Time taken to process complex benefit calculations |
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Benefit Payments
(0 Yes /0 Known /12 Possible features)
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Multiple Payment Methods Support for various payment methods including direct deposit, check, and international transfers |
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Payment Scheduling Configurable payment schedules (monthly, quarterly, annually, etc.) |
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Tax Withholding Automated tax withholding calculations based on jurisdictional rules and member elections |
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Lump Sum Payment Processing Support for one-time lump sum benefit payments with appropriate tax handling |
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Payment History Tracking Comprehensive history of all payments made to members with search and reporting capabilities |
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Bank Reconciliation Tools for reconciling payment records with bank transactions |
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Overpayment Recovery Management of benefit overpayments including detection and recovery processes |
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Payment Verification Automated verification procedures to confirm recipient eligibility before payment |
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Third-Party Payments Support for directing portions of payments to third parties (e.g., insurance premiums, garnishments) |
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Payment Processing Capacity Maximum number of payments that can be processed in a single payment run |
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Payment Adjustment Tools Tools for making manual or automated adjustments to payment amounts |
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Payment Forms Generation Automated generation of payment advices, tax forms, and other payment-related documents |
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Self-Service Portal
(0 Yes /0 Known /13 Possible features)
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Member Personal Information Updates Ability for members to update their contact information, beneficiaries, and other personal details |
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Benefit Estimator Tool Interactive tool allowing members to estimate future benefits under various scenarios |
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Document Upload/Download Capability for members to securely upload and download documents |
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Statement Access Access to current and historical benefit statements online |
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Contribution History View Self-service access to view contribution history and details |
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Electronic Forms Submission Ability to complete and submit forms electronically with digital signature capability |
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Secure Messaging Secure communication channel between members and pension administrators |
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Mobile Device Compatibility Responsive design that works on various devices and screen sizes |
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Employer Contribution Submission Portal for employers to submit contribution data and payments electronically |
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Retirement Application Processing Online tools for members to apply for retirement benefits |
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Portal Concurrent User Capacity Maximum number of simultaneous users the portal can support efficiently |
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Multi-Language Support Available languages in the self-service portal |
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Portal Uptime Percentage of time the portal is available and functioning correctly |
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Regulatory Compliance
(0 Yes /0 Known /12 Possible features)
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Regulatory Reporting Tools Built-in support for generating required regulatory reports |
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Legislative Updates Regular system updates to reflect changes in pension legislation |
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Compliance Testing Automated testing for various compliance requirements such as non-discrimination testing |
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Required Minimum Distribution Tracking Monitoring and enforcement of required minimum distributions at appropriate ages |
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Tax Reporting Generation of tax forms and reports in compliance with tax authorities |
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Audit Trails Comprehensive audit trails for all system activities and changes |
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Data Retention Controls Tools for implementing data retention policies in compliance with regulations |
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Multi-Jurisdiction Support Support for varying rules across different jurisdictions |
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Compliance Alert System Automated alerts for potential compliance issues or required actions |
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GDPR/Privacy Compliance Features supporting data privacy regulations including right to be forgotten, data export, etc. |
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Regulatory Update Frequency Frequency of system updates to incorporate regulatory changes |
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Compliance Documentation Comprehensive documentation of system compliance features and controls |
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Workflow and Process Management
(0 Yes /0 Known /12 Possible features)
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Configurable Workflows Ability to configure automated workflows for common pension administration processes |
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Task Assignment and Tracking Tools for assigning tasks to staff and tracking completion status |
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Approval Hierarchies Configurable approval chains for transactions requiring multiple levels of review |
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SLA Monitoring Tracking of service level agreements with alerts for approaching deadlines |
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Process Automation Automation of routine processes to reduce manual intervention |
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Exception Handling Structured processes for managing exceptions and special cases |
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Parallel Processing Support for concurrent processing of workflow steps where appropriate |
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Workload Balancing Tools for distributing work evenly among staff members |
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Process Analytics Metrics and analytics on process efficiency and bottlenecks |
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Process Template Library Pre-built templates for common pension administration processes |
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Process Customization Depth Degree to which standard processes can be customized without programming |
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Workflow Visualization Graphical tools for designing and viewing process workflows |
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Reporting and Analytics
(0 Yes /0 Known /13 Possible features)
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Standard Report Library Pre-built reports covering common pension administration reporting needs |
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Custom Report Builder Tools allowing non-technical users to create custom reports |
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Data Visualization Tools Graphical presentation of data through charts, graphs, and dashboards |
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Scheduled Report Distribution Ability to schedule automatic generation and distribution of reports |
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Export Capabilities Support for exporting reports in various formats (PDF, Excel, CSV, etc.) |
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Ad-hoc Query Tools Tools for performing on-demand data queries without programming |
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Historical Trend Analysis Features for analyzing data trends over time |
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Actuarial Data Extraction Specialized exports for actuarial valuations and analyses |
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Performance Metrics Dashboard Real-time dashboards showing key performance indicators |
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Member Population Analytics Demographic analysis of the member population |
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Report Processing Speed Time taken to generate complex reports with large data sets |
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Drill-Down Capabilities Ability to navigate from summary data to supporting details |
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Data Warehouse Integration Integration with external data warehouses or business intelligence tools |
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System Integration
(0 Yes /0 Known /12 Possible features)
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API Availability Comprehensive APIs for integration with external systems |
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Payroll System Integration Built-in connectors for common payroll systems |
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General Ledger Integration Automated integration with accounting systems |
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Banking System Integration Direct integration with banking systems for payments and reconciliation |
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Document Management Integration Integration with document management systems |
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Identity Management Integration Support for enterprise single sign-on and identity management systems |
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Data Exchange Standards Support for standard data formats like XML, JSON, CSV |
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ETL Tools Built-in tools for data extraction, transformation, and loading |
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Real-time Integration Capability Support for real-time data exchange with external systems |
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Integration Monitoring Tools for monitoring the health and performance of system integrations |
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Third-party Integration Partners Number of pre-built integrations with third-party systems |
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Integration Transaction Volume Maximum number of integration transactions the system can handle per hour |
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Security and Data Protection
(0 Yes /0 Known /13 Possible features)
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Role-based Access Control Granular permission settings based on user roles |
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Multi-factor Authentication Support for additional authentication factors beyond passwords |
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Data Encryption Encryption of sensitive data both in transit and at rest |
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Security Audit Logging Comprehensive logging of all security-related events |
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Intrusion Detection Systems to detect and alert on potential security breaches |
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Data Masking Ability to mask sensitive data for non-production environments |
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Password Policy Enforcement Configurable password complexity and rotation requirements |
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Session Management Controls for session timeouts and concurrent logins |
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Security Certification Formal security certifications such as ISO 27001, SOC 2 |
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Vulnerability Assessment Regular security testing and vulnerability assessments |
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Data Backup Frequency Frequency of system data backups |
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Recovery Time Objective Target time for system recovery after a disruption |
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Security Update Frequency Frequency of security patches and updates |
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Benefit Calculation Engines for Member Administration
Specialized software that performs complex actuarial calculations for various benefit scenarios, including retirement, disability, survivor benefits, and pension transfers, ensuring compliance with plan rules and regulatory requirements.
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Core Calculation Functionality
(0 Yes /0 Known /12 Possible features)
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Defined Benefit Calculations Ability to calculate traditional pension benefits based on salary, years of service, and benefit formulas |
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Defined Contribution Calculations Functionality for calculating benefits based on contribution amounts and investment returns |
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Hybrid Plan Support Capability to handle plans with both defined benefit and defined contribution components |
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Calculation Processing Speed The rate at which the system can process multiple benefit calculations |
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Calculation Precision The level of decimal precision for monetary calculations |
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Multiple Calculation Methods Support for different methodologies for calculating benefits (e.g., final average salary, career average) |
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Retroactive Calculations Ability to perform calculations for past periods when rules or data change |
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Accrual Rate Flexibility Support for varied benefit accrual rates based on service periods or other factors |
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Service Purchase Calculations Functionality to calculate costs and benefits for purchasing additional service credit |
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Death Benefit Calculations Capability to determine survivor benefits upon member death |
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Disability Benefit Calculations Support for calculating benefits related to disability claims |
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Early/Late Retirement Factors Automated application of adjustment factors for early or late retirement |
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Regulatory Compliance
(0 Yes /0 Known /11 Possible features)
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Tax Code Compliance Ensures calculations adhere to relevant tax regulations (e.g., IRC 415 limits) |
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Regulatory Updates Frequency of updates to accommodate changes in pension regulations |
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Compliance Testing Built-in tools for testing plans against non-discrimination requirements |
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COLA Implementation Support for implementing cost of living adjustments according to plan rules |
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Required Minimum Distribution Calculations Functionality to calculate required minimum distributions for retirees |
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Maximum Benefit Limits Automatic application of IRS maximum benefit limits to calculations |
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Compliance Reporting Ability to generate reports demonstrating regulatory compliance |
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Multi-jurisdiction Support Capability to handle different regulatory requirements across jurisdictions |
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Audit Trail Depth The level of detail in tracking changes to calculations for compliance purposes |
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Tax Withholding Calculations Functionality to determine appropriate tax withholding on benefit payments |
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QDRO Processing Support for calculating benefits according to qualified domestic relations orders |
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Configuration and Flexibility
(0 Yes /0 Known /12 Possible features)
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Rule-Based Configuration Ability to define calculation rules without programming |
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Multiple Plan Support Capability to handle different pension plans with varying rules within the same system |
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Formula Builder Tools allowing administrators to create custom benefit formulas |
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Effective Dating Support for date-driven rule changes and benefit calculations |
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Plan Amendment Implementation Time Average time required to implement changes to plan rules in the system |
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User-Defined Variables Ability to create custom variables for use in benefit calculations |
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Conditional Logic Support Capability to implement complex if-then rules in calculations |
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Configuration Templates Pre-built templates for common plan designs to accelerate implementation |
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Business User Configuration Extent to which non-technical users can configure calculation rules |
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Grandfathering Rules Support for maintaining older benefit rules for certain members while implementing new rules for others |
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Configuration Version Control Ability to track and manage different versions of calculation configurations |
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Configuration Testing Environment Separate environment for testing calculation rule changes before implementation |
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Integration Capabilities
(0 Yes /0 Known /12 Possible features)
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API Availability Presence of application programming interfaces for integration with other systems |
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Payroll System Integration Capability to exchange data with payroll systems for contribution and benefit payment processing |
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HR System Integration Ability to receive member demographic and employment data from HR systems |
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Investment Platform Integration Connectivity with investment platforms for defined contribution plan valuations |
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Data Import Capacity Volume of data the system can import in a given timeframe |
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Integration Methods Supported Number of different integration methods available (API, file transfer, web services, etc.) |
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Real-time Integration Support for real-time data exchange with other systems |
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Single Sign-On Support Ability to integrate with enterprise authentication systems |
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Document Management Integration Connectivity with document management systems for storing calculation results and supporting documentation |
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Integration Event Tracking Capability to track and report on data exchanges with other systems |
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ETL Tool Compatibility Compatibility with standard extract-transform-load tools for data integration |
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Third-party Actuarial System Integration Ability to exchange data with external actuarial systems |
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User Experience
(0 Yes /0 Known /12 Possible features)
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Self-Service Calculation Portal Web-based interface allowing members to perform benefit estimates themselves |
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Mobile Access Ability to access calculation features from mobile devices |
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Calculation Wizard Step-by-step guided process for performing calculations |
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Result Visualization Graphical representation of calculation results and projections |
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Average Response Time Typical time from calculation request to result delivery |
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Calculation Comparison Tools Ability to compare multiple calculation scenarios side-by-side |
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Customizable Results Display Options for configuring how calculation results are presented to users |
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Multi-language Support Availability of the user interface in multiple languages |
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Accessibility Compliance Adherence to accessibility standards for users with disabilities |
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Calculation History Ability for users to view their previous calculation requests and results |
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User Interface Customization Extent to which the interface can be customized for different user roles or organizations |
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Context-sensitive Help Availability of relevant help content based on the user's current activity |
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Data Quality and Management
(0 Yes /0 Known /12 Possible features)
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Data Validation Rules Built-in checks to ensure data used in calculations meets quality standards |
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Data Cleansing Tools Functionality to identify and correct data issues before calculations |
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Historical Data Preservation Capability to maintain historical data needed for accurate benefit calculations |
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Data Storage Capacity Maximum volume of member and calculation data the system can store |
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Data Audit Trails Tracking of changes to data that affects calculations |
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Data Dictionary Comprehensive documentation of data elements used in calculations |
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Data Reconciliation Tools Features for comparing and reconciling data between systems |
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Missing Data Handling Methods for dealing with incomplete data in calculations |
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Data Change Impact Analysis Tools to understand how data changes affect calculation results |
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Data Backup Frequency How often calculation data is backed up |
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Data Recovery Time Average time to restore data after a system failure |
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Data Retention Policies Support for implementing rules regarding how long different types of data are kept |
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Reporting and Analytics
(0 Yes /0 Known /12 Possible features)
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Standard Reports Number of pre-built reports available out-of-the-box |
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Custom Report Builder Tools allowing users to create their own reports |
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Batch Processing Ability to run calculations for multiple members simultaneously |
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Forecasting Tools Features for projecting future benefit obligations and costs |
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Export Formats Supported Number of different formats available for exporting calculation results |
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Statistical Analysis Built-in tools for analyzing patterns and trends in benefit calculations |
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Report Scheduling Capability to schedule automatic generation and distribution of reports |
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Interactive Dashboards Visual displays of key metrics with drill-down capabilities |
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Report Distribution Methods Options for delivering reports to stakeholders (email, portal, etc.) |
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Calculation Audit Reports Detailed reports showing how benefit amounts were calculated |
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Benefit Projection Reports Reports showing projected future benefits based on current data |
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Third-party BI Tool Integration Ability to use external business intelligence tools with calculation data |
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Performance and Scalability
(0 Yes /0 Known /12 Possible features)
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Maximum User Capacity Number of concurrent users the system can support |
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Maximum Member Records Maximum number of member records the system can efficiently manage |
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Batch Calculation Capacity Number of calculations that can be processed in batch mode per hour |
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Peak Load Handling Ability to maintain performance during periods of high demand |
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Horizontal Scaling Capability to add servers to increase capacity |
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Vertical Scaling Ability to increase server resources to improve performance |
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Caching Mechanisms Implementation of data caching to improve calculation speed |
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System Availability Percentage of time the system is operational |
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Performance Monitoring Tools Built-in tools for tracking and analyzing system performance |
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Load Balancing Capability to distribute workload across multiple servers |
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Resource Utilization Efficiency How efficiently the system uses available computing resources |
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Scheduled Maintenance Downtime Average monthly downtime required for system maintenance |
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Security and Compliance
(0 Yes /0 Known /12 Possible features)
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Multi-factor Authentication Support for additional authentication factors beyond passwords |
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Role-based Access Control Ability to restrict system access based on user roles |
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Data Encryption Implementation of encryption for sensitive data at rest and in transit |
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Security Certifications Number of recognized security certifications held by the system |
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Privacy Controls Features ensuring compliance with data privacy regulations |
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Security Audit Logging Detailed tracking of user activities for security purposes |
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Penetration Testing Frequency How often the system undergoes security penetration testing |
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Security Patch Deployment Time Average time to deploy critical security patches |
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Data Masking Capability to hide sensitive information from unauthorized users |
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Security Incident Response Time Average time to respond to security incidents |
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Compliance Reporting Built-in reports demonstrating adherence to security standards |
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User Activity Monitoring Tools for detecting suspicious user behavior |
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Support and Maintenance
(0 Yes /0 Known /12 Possible features)
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Technical Support Hours Hours during which technical support is available |
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Support Response Time Average time for initial response to support requests |
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Implementation Support Availability of specialized support during system implementation |
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Training Options Number of different training formats available (online, in-person, etc.) |
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Documentation Quality Comprehensiveness and clarity of system documentation |
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User Community Existence of an active user community for knowledge sharing |
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System Update Frequency How often the system receives feature updates and enhancements |
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Backward Compatibility Assurance that updates won't break existing configurations |
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Configuration Backup Automated backup of system configuration settings |
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Knowledge Base Articles Number of self-help articles available in the knowledge base |
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Dedicated Account Manager Assignment of a specific contact person for ongoing support |
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Service Level Agreement Formal agreement defining support expectations and guarantees |
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Communication Management Platforms for Member Administration
Systems that manage member communications across multiple channels, including email, SMS, print, and digital portals. These platforms enable personalized messaging, automated notifications, and campaign management for retirement planning education.
More Communication Management Platforms
More Member Administration ...
Member Interface & Accessibility
(10 Yes /10 Known /12 Possible features)
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Mobile Application Dedicated mobile app allowing members to access their pension information and perform transactions on smartphones/tablets |
Aquila Heywood offers Altair Mobile which allows members to access their pension information via smartphones/tablets as mentioned on their website | |
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Web Portal Web-based interface for members to access account information, make changes, and view documents |
Altair includes a web portal solution for members to access their pension information and perform self-service actions | |
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Accessibility Compliance Adherence to WCAG accessibility standards to ensure usability for members with disabilities |
As a modern pension administration system, Altair would comply with accessibility standards to ensure usability for all members | |
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Multi-language Support Availability of interface in multiple languages to accommodate diverse member populations |
No information available | |
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Single Sign-On (SSO) Capability to integrate with organizational authentication systems for streamlined access |
Altair likely supports SSO capabilities as a comprehensive enterprise solution for pension administration | |
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Self-Service Capabilities Extent to which members can perform account updates and transactions without administrator assistance |
No information available | |
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Beneficiary Management Ability for members to view and update beneficiary information online |
Beneficiary management is a core functionality of pension administration systems like Altair | |
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Document Upload/Download Functionality for members to upload required documents and download statements/forms |
Document management is a core feature of Altair including document upload/download functionality mentioned in the product description | |
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Retirement Planning Tools Interactive calculators and projection tools for retirement planning |
Altair likely includes retirement planning tools as part of its member services offering | |
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Educational Content Access to resources that help members understand their pension benefits and options |
Educational content would be part of their member communication capabilities | |
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Investment Choice Management Ability for members to view and change investment allocations online |
Investment choice management is typically included for defined contribution schemes, which Altair supports | |
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Digital Statement Delivery Capability to deliver account statements electronically with notifications |
Digital statement delivery is part of Altair's communications module |
Communication Capabilities
(9 Yes /9 Known /13 Possible features)
|
Email Campaign Management Tools for creating, scheduling, and tracking email communications to members |
Since Altair has a communications module, email campaign management would be included | |
|
SMS Notification System Capability to send text message alerts and notifications to members |
SMS notifications would be part of Altair's comprehensive communication capabilities | |
|
Push Notification Support Ability to send notifications through mobile app to alert members of important updates |
Push notification support would be available via their mobile application | |
|
Communication Templates Pre-designed, customizable templates for standard member communications |
No information available | |
|
Personalization Capabilities Ability to dynamically personalize communications based on member data and preferences |
Personalization of communications would be part of their communications module | |
|
Scheduled Communications Functionality to set up automated, triggered communications based on events or timelines |
Scheduled communications would be part of the workflow management capabilities mentioned in the product description | |
|
Multi-channel Delivery Ability to coordinate communications across multiple channels (email, SMS, mail, etc.) |
Multi-channel delivery is likely supported as part of their comprehensive communications module | |
|
Communication Tracking Tools to monitor delivery, open rates, and engagement with member communications |
Communication tracking would be included in a modern pension administration system's communications module | |
|
Regulatory Disclosure Management System for managing required regulatory communications and ensuring compliance |
Regulatory disclosure management is explicitly mentioned as part of their regulatory compliance module | |
|
Targeted Campaign Management Ability to segment members and create targeted communication campaigns |
Targeted campaign management would be part of their communications capabilities | |
|
Interactive Chat Support Live chat or chatbot functionality for immediate member assistance |
No information available | |
|
Video Communication Integration Capability to include video content in member communications |
No information available | |
|
A/B Testing Tools Functionality to test different communication approaches and measure effectiveness |
No information available |
Member Data Management
(11 Yes /11 Known /12 Possible features)
|
Member Profile Completeness Comprehensiveness of member data fields captured and maintained |
No information available | |
|
Data Validation Rules Automated checks to ensure accuracy and consistency of member data |
Data validation rules would be critical for a pension administration system to maintain data integrity | |
|
Change History Tracking Ability to maintain a complete audit trail of changes to member records |
Change history tracking is essential for pension administration and would be included in Altair | |
|
Document Management System Integrated system for storing and retrieving member-related documents |
Document management system is explicitly mentioned in the product description | |
|
Data Import/Export Capabilities Tools for bulk importing and exporting member data in various formats |
Data import/export capabilities would be standard in a comprehensive pension administration system | |
|
Deduplication Tools Functionality to identify and merge duplicate member records |
Deduplication tools would be part of data management capabilities | |
|
Data Encryption Encryption of sensitive member data at rest and in transit |
Data encryption would be standard for sensitive pension data | |
|
Custom Field Support Ability to add custom data fields to member profiles |
Custom field support would be available to accommodate different pension scheme requirements | |
|
Address Verification Integration with address verification services to ensure accurate contact information |
Address verification would be part of member data management | |
|
Member Segmentation Capability to group members based on various attributes for analysis and communication |
Member segmentation capabilities would be included for targeted communications | |
|
Data Quality Dashboards Tools to monitor and improve overall member data quality |
Data quality dashboards would be part of administrative toolset | |
|
Data Retention Policies Automated enforcement of data retention and deletion requirements |
Data retention policies would be implemented for regulatory compliance |
Workflow & Process Management
(11 Yes /11 Known /12 Possible features)
|
Configurable Workflows Ability to create and modify administrative workflows without programming |
Configurable workflows are explicitly mentioned in the product description | |
|
Approval Hierarchies Support for multi-level approval processes for transactions and changes |
Approval hierarchies would be part of the workflow management system | |
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Task Assignment Functionality to assign tasks to specific administrators or teams |
Task assignment would be included in workflow management | |
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SLA Monitoring Tools to track service level agreements for administrative processes |
The system provides SLA monitoring tools to track service level agreements for administrative processes. | |
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Process Automation Extent to which routine administrative tasks can be automated |
No information available | |
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Exception Handling Built-in processes for managing exceptions to standard workflows |
Altair includes built-in processes for managing exceptions to standard workflows. | |
|
Workflow Analytics Reporting on workflow efficiency, bottlenecks, and completion rates |
The platform provides workflow analytics to report on efficiency, bottlenecks, and completion rates. | |
|
Bulk Processing Ability to process multiple member transactions or updates simultaneously |
Altair supports bulk processing for handling multiple member transactions or updates simultaneously. | |
|
Event Triggers Automated actions triggered by specific events or conditions |
The system includes event triggers for automated actions based on specific events or conditions. | |
|
Administrator Dashboards Personalized views showing pending tasks and priorities for administrators |
Altair provides administrator dashboards showing pending tasks and priorities. | |
|
Process Documentation Integrated tools for documenting administrative procedures |
The platform includes integrated tools for documenting administrative procedures. | |
|
Deadline Management Systems for tracking and ensuring compliance with regulatory and operational deadlines |
Altair offers deadline management systems for tracking and ensuring compliance with regulatory and operational deadlines. |
Reporting & Analytics
(0 Yes /0 Known /13 Possible features)
|
Standard Reports Pre-configured reports for common administrative needs |
. | No information available |
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Custom Report Builder Tools allowing administrators to create custom reports without programming |
. | No information available |
|
Real-time Dashboards Visual displays of key metrics updated in real-time |
. | No information available |
|
Data Visualization Tools Capabilities for creating charts, graphs, and other visual representations of data |
. | No information available |
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Scheduled Report Distribution Ability to schedule automatic generation and distribution of reports |
. | No information available |
|
Regulatory Reporting Pre-configured reports meeting regulatory requirements |
. | No information available |
|
Member Engagement Analytics Metrics and analysis of member interactions with the pension platform |
. | No information available |
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Trend Analysis Tools for identifying and visualizing trends in member data over time |
. | No information available |
|
Export Formats Number of formats available for exporting reports and data |
. | No information available |
|
Predictive Analytics Advanced analytics capabilities to forecast trends and member behaviors |
. | No information available |
|
Drill-down Capabilities Ability to navigate from summary data to detailed information |
. | No information available |
|
Data API Access Availability of APIs for accessing raw data for external analysis |
. | No information available |
|
Reporting Performance Speed of report generation for standard reports |
. | No information available |
Integration Capabilities
(0 Yes /0 Known /12 Possible features)
|
API Availability Comprehensiveness of available APIs for integration with other systems |
. | No information available |
|
HR System Integration Built-in connectors for common HR and payroll systems |
. | No information available |
|
Investment Platform Integration Ability to connect with investment management platforms |
. | No information available |
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Banking System Connectivity Integration with banking systems for contributions and payments |
. | No information available |
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Identity Management Integration Support for enterprise identity and access management systems |
. | No information available |
|
Document Management Integration Connectivity with external document management systems |
. | No information available |
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CRM Integration Ability to connect with customer relationship management systems |
. | No information available |
|
ETL Tools Built-in extract, transform, load capabilities for data integration |
. | No information available |
|
Third-party Service Connectors Number of pre-built connectors for common third-party services |
. | No information available |
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Webhook Support Ability to trigger external systems based on events within the platform |
. | No information available |
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Integration Monitoring Tools to monitor and troubleshoot integration points |
. | No information available |
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Data Mapping Tools Functionality for mapping data fields between different systems |
. | No information available |
Security & Compliance
(0 Yes /0 Known /13 Possible features)
|
Multi-factor Authentication Support for additional authentication factors beyond passwords |
. | No information available |
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Role-based Access Control Granular permission system based on user roles |
. | No information available |
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Data Encryption Standards Strength of encryption used for sensitive data |
. | No information available |
|
Audit Logging Comprehensive logging of all system actions and access |
. | No information available |
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Compliance Certifications Number of relevant security/privacy certifications held |
. | No information available |
|
Penetration Testing Frequency How often security penetration testing is conducted |
. | No information available |
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Privacy Controls Features supporting GDPR and other privacy regulations |
. | No information available |
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Security Monitoring Real-time monitoring for security threats and breaches |
. | No information available |
|
Data Loss Prevention Controls to prevent unauthorized data exfiltration |
. | No information available |
|
Regulatory Update Process Systematic process for implementing regulatory changes |
. | No information available |
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Vulnerability Management Process for identifying and addressing security vulnerabilities |
. | No information available |
|
Compliance Reporting Automated reports demonstrating regulatory compliance |
. | No information available |
|
IP Restriction Capabilities Ability to restrict system access based on IP address |
. | No information available |
Technical Performance
(0 Yes /0 Known /12 Possible features)
|
System Uptime Guaranteed availability of the platform |
. | No information available |
|
Response Time Average time for system to respond to standard transactions |
. | No information available |
|
Scalability Ability to handle increasing numbers of members and transactions |
. | No information available |
|
Disaster Recovery Comprehensive disaster recovery capabilities and processes |
. | No information available |
|
Backup Frequency How often system data is backed up |
. | No information available |
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Recovery Time Objective Targeted time to restore system after failure |
. | No information available |
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Browser Compatibility Range of web browsers supported |
. | No information available |
|
Mobile Device Support Range of mobile operating systems supported |
. | No information available |
|
Concurrent User Capacity Maximum number of simultaneous users supported |
. | No information available |
|
Release Frequency How often system updates and new features are released |
. | No information available |
|
System Monitoring Comprehensive monitoring of system performance and issues |
. | No information available |
|
Performance Testing Regular testing to ensure system performance under load |
. | No information available |
Support & Implementation
(0 Yes /0 Known /12 Possible features)
|
Support Hours Availability of vendor technical support |
. | No information available |
|
Support Channels Number of different ways to access technical support |
. | No information available |
|
Response Time SLA Guaranteed response time for support requests |
. | No information available |
|
Training Resources Comprehensiveness of available training materials |
. | No information available |
|
Implementation Methodology Structured approach to system implementation |
. | No information available |
|
Data Migration Services Assistance with migrating data from legacy systems |
. | No information available |
|
Customization Services Availability of services for system customization |
. | No information available |
|
User Documentation Quality and comprehensiveness of system documentation |
. | No information available |
|
Administrator Training Formal training programs for system administrators |
. | No information available |
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Knowledge Base Searchable repository of support articles and solutions |
. | No information available |
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User Community Active community of users for peer support and knowledge sharing |
. | No information available |
|
Dedicated Account Management Assigned account manager for ongoing relationship |
. | No information available |
Cost & Contract
(0 Yes /0 Known /13 Possible features)
|
Pricing Model Structure of pricing (per member, flat fee, tiered, etc.) |
. | No information available |
|
Implementation Cost One-time cost for system implementation |
. | No information available |
|
Annual License Cost Recurring annual cost for system license |
. | No information available |
|
Contract Length Options Flexibility in contract duration terms |
. | No information available |
|
Cost Predictability Transparency and predictability of costs over contract term |
. | No information available |
|
Upgrade Costs Additional costs associated with system upgrades |
. | No information available |
|
Support Package Options Variety of support packages available at different price points |
. | No information available |
|
Volume Discounts Availability of discounts based on member volume |
. | No information available |
|
Additional Module Costs Transparency of costs for additional system modules |
. | No information available |
|
Service Credits Availability of service credits for SLA violations |
. | No information available |
|
Contract Flexibility Ability to modify contract terms as needs change |
. | No information available |
|
Exit Costs Costs associated with terminating the contract early |
. | No information available |
|
Data Extraction Costs Costs for extracting data when leaving the platform |
. | No information available |
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