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ThoughtSpot for Insurance from ThoughtSpot
Natural language search interface, AI-driven analytics, SpotIQ automated insights, embedded analytics capabilities, mobile analytics, and insurance-specific applications for claims analysis, policy analytics, risk assessment, customer insights, and operational performance monitoring.
Product analysis by function
Self-Service Analytics Tools for Business Intelligence and Analytics
User-friendly applications that allow business users to create their own reports, conduct analyses, and explore data without relying on IT specialists.
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User Experience & Accessibility
(8 Yes /8 Known /11 Possible features)
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Intuitive User Interface A visually clear and well-organized interface that allows users to find and use functionalities easily. |
Product highlights an intuitive, Google-like search interface as a core differentiator, supporting easy access to analytics for business users. | |
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Customizable Dashboards Ability for users to create, save, and personalize dashboards according to their preferences. |
ThoughtSpot supports highly customizable dashboards, enabling users to pin answers, personalize layouts, and tailor insights. | |
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Drag-and-Drop Report Builder Feature for users to construct reports visually by dragging and dropping elements. |
Drag-and-drop interactions are included for dashboard creation and data visualization in the product documentation. | |
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Role-based Access Controls Tools to allocate permissions based on user roles to ensure data security and governance. |
Role-based access is widely documented and available for enterprise data security. | |
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Mobile Access Support for mobile devices via responsive design or dedicated apps. |
Features mobile analytics and responsive design for smartphones and tablets. | |
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Natural Language Query (NLQ) Users can type questions in plain language to query data or generate reports. |
Natural language query/search is ThoughtSpot's flagship feature. | |
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Localization & Language Support Availability of the tool in multiple languages to support global teams. |
No information available | |
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Onboarding Tutorials In-app tutorials or walkthroughs to assist new users. |
Product offers comprehensive onboarding and in-app tutorials for new users. | |
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Keyboard Shortcuts Productivity-enhancing shortcut keys. |
No information available | |
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Accessibility Compliance Supports accessibility standards (e.g., WCAG) for users with disabilities. |
No information available | |
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Custom Themes & Branding Ability to tailor the interface’s look and feel to align with corporate branding. |
Supports theming and branding via the admin UI, allowing for interface alignment with company branding. |
Data Connectivity & Integration
(8 Yes /8 Known /10 Possible features)
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Broad Data Source Connectivity Ability to connect with various databases, data warehouses, APIs, cloud storage, and CSV/Excel files. |
Connects to numerous sources: cloud data warehouses, Excel, SaaS apps, etc., per documentation. | |
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Real-time Data Updating Capability for real-time or near-real-time data refresh from source systems. |
Supports live queries/Liveboards and in-memory caching for real-time/near real-time pipeline refresh. | |
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Batch Data Import Support for scheduled or manual bulk data imports. |
Bulk data import features available for onboarding and periodic/scheduled ingestion. | |
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Data Blending Ability to combine data from multiple sources into a single view. |
Data blending from multiple sources into single views is explicitly supported. | |
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Data Model Customization Ability for users to extend or adapt existing data models. |
Enables end users to model data relationships, create joins, and extend models in the UI. | |
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No/Low-Code Integration Data connectivity achievable without writing code or via visual interfaces. |
Provides visual, low-code data integration and modeling; SQL is available but not required. | |
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Automated Data Mapping Assists in mapping imported fields to data model or report fields. |
Automated mapping of source fields to data models is highlighted as a data prep feature. | |
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API Support Availability of APIs for advanced integrations and automation. |
Robust APIs documented for live query and data integration, as well as embedding analytics. | |
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Maximum Simultaneous Data Connections The maximum number of concurrent data source connections supported. |
No information available | |
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Data Query Speed Average latency to retrieve and render data from sources. |
No information available |
Data Preparation & Management
(6 Yes /6 Known /10 Possible features)
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In-app Data Cleansing Ability to detect and handle duplicates, missing values, and errors within the tool. |
Data preparation features include cleansing, deduplication, and error handling. | |
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Data Transformation Functions Pre-built operations for joining, pivoting, aggregating, and formatting data. |
Supports joins, pivots, aggregations, data formatting natively through the UI. | |
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Calculated Columns/Fields Allows users to create new fields based on formulas or logic. |
Calculated columns can be made directly in ThoughtSpot; formulas are supported. | |
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Self-service Data Modeling Enables users to define relationships and hierarchies without IT involvement. |
Self-service data modeling and relationships are a core part of the data onboarding process. | |
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Data Lineage Tracking Tracks data flows and transformations from source to report. |
Data lineage tracking is available for enterprise customers. | |
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Data Quality Indicators Displays data validity, freshness, and completeness to the end-user. |
No information available | |
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Ingestion Throughput Maximum volume of data that can be ingested per hour. |
No information available | |
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Undo/Redo Data Changes Support for rolling back or reapplying data preparation steps. |
No information available | |
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Data Retention Settings Ability to set policies for how long data is stored within the tool. |
Data retention rules and time-based purging are configurable for compliance. | |
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Metadata Management Tools for managing data dictionaries, tagging, and field descriptions. |
No information available |
Analytics & Reporting Capabilities
(9 Yes /9 Known /11 Possible features)
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Wide Range of Visualization Types Variety of chart types, maps, and custom visualization options. |
Supports wide array of visualizations, including charts, maps, and custom types. | |
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Ad Hoc Query/Analysis Users can construct and modify queries on the fly without IT help. |
Self-service, ad hoc querying is a marquee feature (search-driven analytics). | |
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Automated Insights/Recommendations Tool proactively surfaces trends and anomalies. |
SpotIQ automatically surfaces insights, trends, and anomalies leveraging AI. | |
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Drill-down/Drill-through Ability to navigate from summary-level data to granular transaction details. |
Drill-down and drill-through to transactions are core navigation mechanisms in dashboards. | |
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Time Series Analysis Specialized support for analyzing trends over time. |
Time series trend analysis for claims, premiums, and risk over time is supported. | |
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Comparative Analysis Easily compare multiple data sets, cohorts, or time periods. |
Comparative analysis is enabled through UI combined with pivot, filter, and slicer tools. | |
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Pivot Tables Dynamic summarization and reorganization of data in table form. |
Pivot tables and dynamic summaries are part of the dashboard experience. | |
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Scheduled Reports Ability to automate report generation and distribution at set intervals. |
Automated and scheduled report distributions are natively supported. | |
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Maximum Report Size The limit on the number of rows or fields that can be included in a report. |
No information available | |
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Export Formats Supported Variety of available formats for exporting reports, such as PDF, Excel, CSV. |
No information available | |
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Geospatial/Map Analytics Support for spatial data and map-based visualization. |
Geospatial analytics and map visualizations are available in chart options. |
Collaboration & Sharing
(8 Yes /8 Known /9 Possible features)
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Report & Dashboard Sharing Users can share their work directly with others inside or outside the organization. |
Dashboards and reports can be shared with other users or groups directly from the UI. | |
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Annotations & Comments Ability to add context and notes directly onto reports and visuals. |
Ability to annotate and add comments is supported on dashboards and Liveboards. | |
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Real-time Collaboration Multiple users can edit, comment, or build dashboards simultaneously. |
Real-time collaborative editing and commenting is available in the cloud solution. | |
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Publish to Web/Embed Reports or dashboards can be embedded in other web applications or portals. |
Supports embedded analytics and publishing dashboards to web or third-party portals. | |
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Version Control Track changes and manage multiple versions of reports or dashboards. |
Versioning for dashboards and answers (saved reports); audit logs available. | |
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Email Distribution Automated or ad hoc distribution of reports via email. |
Automated report emailing and distribution flows are built in. | |
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User Activity Logs Tracks viewing, editing, and sharing activity for collaboration oversight. |
Comprehensive user activity logs are included for audit and compliance. | |
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Approval Workflows Built-in processes for reviewing and approving analytics outputs. |
Approval workflows supported for analytics output in enterprise settings. | |
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Max Simultaneous Editors Maximum number of users who can actively work on the same dashboard or report. |
No information available |
Security & Compliance
(9 Yes /9 Known /9 Possible features)
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Encryption In-Transit Protects data transfers from source to tool via strong cryptography. |
All data transfer utilizes TLS and other best-practice cryptography. | |
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Encryption At-Rest Stored data is encrypted to prevent unauthorized access. |
All data is encrypted at rest in ThoughtSpot Cloud and supported on-prem. | |
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Audit Trails Tracks all user activities for security and compliance reviews. |
Detailed audit trails of user activity are included as per compliance requirements. | |
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Single Sign-On (SSO) Integration Integration with enterprise SSO solutions for authentication. |
Integrates with SAML, Okta, and most enterprise SSO providers. | |
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SOC 2/ISO 27001 Compliance Certification for industry security best practices. |
SOC2 Type II and ISO 27001 certifications are available for the SaaS solution. | |
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Granular Permission Settings Allow custom, fine-grained control over user and group permissions. |
Granular and custom role and group permissions are supported. | |
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Data Masking Ability to obscure sensitive data within the analytics environment. |
Data masking features provided for highly sensitive fields in compliance-focused deployments. | |
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GDPR/CCPA Support Features to help comply with data privacy regulations. |
GDPR, CCPA, and other regional compliance measures are available. | |
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Password Policy Management Admin controls over password complexity and expiration across accounts. |
Admins control password policy (length, complexity, expiration) via the UI. |
Scalability & Performance
(4 Yes /4 Known /7 Possible features)
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Concurrent User Support Maximum number of users who can use the product at once without performance degradation. |
No information available | |
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Data Volume Handling Total volume of data that the tool can store or process efficiently. |
undefined Designed for cloud-scale data volumes; reference architectures support billions of rows. |
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Average Query Response Time The typical time from request to response for user queries. |
No information available | |
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Elastic Cloud Resources Ability to scale compute and storage resources up or down automatically. |
Elastic scaling for compute and storage in the SaaS version. | |
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High Availability Built-in redundancy and failover to ensure minimal downtime. |
Cloud service offers high-availability architecture (multi-AZ, redundancy, failover). | |
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Disaster Recovery Capabilities for automated backups and restoring operations in event of failure. |
Disaster recovery is implemented as part of the managed service platform. | |
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Processing Throughput Maximum rate of data processed per minute. |
No information available |
Advanced Analytics & AI
(8 Yes /8 Known /9 Possible features)
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Pre-built Statistical Functions Range of built-in statistical and mathematical functions (e.g., regression, clustering, forecasting). |
Pre-built statistical functions include aggregation, trending, and forecasting natively and via integrations. | |
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Integration with ML Frameworks Ability to import/export models or call out to platforms like Python/R/TensorFlow. |
Supports integration with Python, R, and other ML libraries for model integration and scoring. | |
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Predictive Analytics Workflows Tooling for business users to set up and run predictive models. |
Business users are able to set up automated predictive workflows with SpotIQ. | |
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Anomaly Detection Automated identification and flagging of unusual patterns or outliers. |
SpotIQ includes anomaly detection and flagging as part of its AI insights engine. | |
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Natural Language Generation (NLG) Automatic narrative summaries of trends and key findings in simple language. |
NLG is available, providing automated plain language summaries of analytic findings. | |
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Scenario Analysis Simulate and compare alternative business or risk scenarios. |
Scenario analysis and what-if analysis are included for business users. | |
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Custom Script Support Ability to add custom Python, R, or SQL code for advanced analytics. |
Supports custom formulas and scripts (Python/R/SQL) for advanced analytics via extensions. | |
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Model Versioning Track and compare multiple iterations of predictive models. |
Tracks model iterations and supports editing, updating, and deploying multiple model versions. | |
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Max Model Size Maximum size of a deployed machine learning model. |
No information available |
Deployment & Architecture
(6 Yes /6 Known /8 Possible features)
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SaaS/Cloud Deployment Available as a cloud-based application delivered over the internet. |
Available as a SaaS/cloud-delivered platform. | |
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On-premise Deployment Ability to install and operate within customer-controlled infrastructure. |
Enterprise version available for on-premises deployment. | |
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Hybrid Deployment Supports both on-premise and cloud deployment options in parallel. |
Hybrid deployment supported for enterprises requiring both on-prem and SaaS. | |
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Multi-Tenant Support Ability to serve multiple clients or business units from a single instance. |
Multi-tenant deployments are available for MSPs and large clients. | |
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API-first Architecture Designed with robust, documented APIs for integration and extension. |
API-first architecture is noted in product engineering and integration documentation. | |
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Containerization Support Supports deployment using containers such as Docker or Kubernetes. |
Containerized deployment with Docker/Kubernetes is supported for enterprise clients. | |
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Single Instance Uptime Guaranteed level of uptime for the main analytics environment. |
No information available | |
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Disaster Recovery RTO Recovery time objective in minutes for disaster recovery scenarios. |
No information available |
Support & Community
(6 Yes /6 Known /7 Possible features)
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24/7 Customer Support Around-the-clock support via phone, chat, or email. |
24/7 technical and customer support is advertised for all SaaS customers. | |
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Dedicated Account Manager Assigned contact-person for business partnership management. |
Dedicated account managers available for enterprise tier according to sales literature. | |
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In-product Help Embedded context-sensitive help and documentation. |
Context-sensitive help and tooltips are available in-product. | |
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Online Knowledge Base Public or private web resource for product documentation and best practices. |
Online documentation and a knowledge base are available at support.thoughtspot.com. | |
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User Community Forum An online community where users can ask questions and share tips. |
User community forum is available online for all customers. | |
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Training & Certification Formal training tracks and product certification programs. |
Formal training, both live and online, as well as product certification are available. | |
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Time to Initial Response Guaranteed maximum delay before first contact from support. |
No information available |
Cost & Licensing
(4 Yes /4 Known /6 Possible features)
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Transparent Pricing Clear and accessible information about all product costs. |
No information available | |
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Flexible Licensing Options Multiple ways to purchase or license the product (e.g., subscription, per-user, enterprise). |
Multiple license types (per user, per capacity, enterprise, SaaS, on-prem) are available. | |
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Tiered Feature Packages Product features bundled into different price points or packages. |
Features organized into Basic, Professional, and Enterprise packs at different price points. | |
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Free Trial Availability Users can evaluate the product without immediate payment. |
Free trial is offered for SaaS/Cloud ThoughtSpot product. | |
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Pay-as-you-go Metering Usage-based billing options for flexible scaling. |
Pay-as-you-go pricing for cloud capacity is available by usage. | |
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Minimum Contract Term Shortest contract commitment available. |
No information available |
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