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ABBYY Vantage from ABBYY
AI-powered platform for intelligent document processing that enables insurers to extract, classify and validate data from various document types. Features include pre-trained document skills, no-code/low-code configuration, and integration with business intelligence systems for improved analytics.
Product analysis by function
Text Mining and Document Analytics for Business Intelligence and Analytics
Solutions that extract meaningful information from unstructured data sources like claims notes, policy documents, and customer communications.
More Text Mining and Document Analytics
More Business Intelligence and Analytics ...
Data Ingestion and Integration
(9 Yes /9 Known /10 Possible features)
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Multi-source Import Ability to import data from varied sources: files, databases, APIs, cloud storage, email servers, etc. |
ABBYY Vantage supports importing data from varied sources including files, APIs, and cloud storage per product documentation. | |
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Real-Time Data Streaming Support for real-time or near-real-time ingestion of unstructured data. |
ABBYY Vantage advertises support for real-time ingestion and processing of document streams via APIs. | |
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Bulk Upload Capacity Maximum volume of documents the system can ingest/upload per batch. |
No information available | |
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Automated Data Refresh Automated scheduling of data upload or synchronization. |
ABBYY Vantage supports scheduled/automated data upload and synchronization, as per platform configuration interface. | |
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Data Preprocessing Tools Built-in tools for text cleaning, de-duplication, and noise removal before analysis. |
The platform offers pre-processing tools for text cleaning, de-duplication, and noise removal in its automation Designer. | |
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Integration APIs Availability of APIs/SDKs for custom integrations with other systems. |
Integration APIs/SDKs are mentioned in ABBYY Vantage's developer resources for custom integration. | |
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Format Flexibility Supports multiple text and document formats (PDF, DOCX, TXT, HTML, etc.). |
Supports PDF, DOCX, TXT, and image formats as input according to product specs. | |
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Optical Character Recognition (OCR) Capability to extract text from scanned documents or images. |
ABBYY's OCR engine is a core part of Vantage, enabling extraction from scanned documents/images. | |
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Content Auto-Classification on Ingest Automatically tags and classifies documents on upload. |
Platform auto-classifies and tags incoming documents with AI document skills on ingest. | |
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Data Source Management UI User interface for managing and monitoring data sources and connections. |
Vantage provides a visual interface for source and workflow management (Admin/Designer UIs). |
Natural Language Processing (NLP) Capabilities
(4 Yes /4 Known /10 Possible features)
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Named Entity Recognition (NER) Identification of key entities such as people, dates, companies, locations, and policy numbers in text. |
Named Entity Recognition is a standard ML capability in ABBYY Vantage's extraction skills. | |
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Sentiment Analysis Determines emotional tone/polarity in communications and notes. |
No information available | |
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Topic Modeling Automatic detection of topics/themes in a corpus of documents. |
No information available | |
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Document Clustering Groups similar documents or cases for further analysis. |
No information available | |
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Text Summarization Generates concise summaries of lengthy documents or notes. |
Text summarization features for document review are available in advanced Vantage skills and demos. | |
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Part-of-Speech Tagging Tags and identifies the grammatical role of each word. |
No information available | |
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Custom Vocabulary/Tuning Supports user-defined dictionaries or ontology customization. |
ABBYY Vantage supports custom vocabulary and skill tuning via its no-code skill editor. | |
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Language Support Number of supported languages for NLP analysis. |
No information available | |
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Semantic Search Enables contextual search beyond exact keyword matching. |
Semantic/contextual search supported via integration with downstream BI, also visible in product demos. | |
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Context Extraction Identifies context-specific cues, such as intent, urgency, or risk. |
No information available |
Information Extraction and Knowledge Discovery
(7 Yes /7 Known /10 Possible features)
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Entity-Relationship Mapping Extracts entities and identifies relationships (e.g., person-has-policy, claim-linked-to-accident). |
Vantage can extract entities and their relationships (e.g., invoice-to-customer link) through configured skills. | |
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Event Extraction Identifies and extracts business events (e.g., claim filed, policy renewed, payment delayed). |
Business event extraction supported (e.g., extract claim event from insurance docs) with customizable skills. | |
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Attribute Extraction Pulls and maps key attributes (e.g., claim amount, policy effective date) from documents. |
Attribute extraction is a primary function of ABBYY Vantage, per product documentation. | |
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Rule-Based Extraction Configurable rules for reliably extracting domain-specific information. |
Supports rule-based extraction via low-code/no-code designer for domain customization. | |
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Auto Tagging & Annotation Automatic tagging/annotation of documents to speed up knowledge management. |
Document auto-tagging/annotation for routing and search is supported by document skill output. | |
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Relationship Graph Visualization Visual display of entity relationships within and across documents. |
No information available | |
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Confidence Scoring Provides confidence scores for all extracted facts and relationships. |
Confidence scores for all extracted fields/entities available in document processing results. | |
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Extraction Accuracy Rate Average accuracy of automated information extraction. |
No information available | |
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Human-in-the-loop Corrections Allows manual review and correction of extracted information. |
Users can manually review and correct extracted results; human-in-the-loop is supported. | |
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Cross-Document Entity Resolution Matches and merges the same entity referenced in multiple documents. |
No information available |
Data Enrichment & Augmentation
(7 Yes /7 Known /10 Possible features)
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External Data Linking Enriches extracted data by linking to third-party/external datasets or databases. |
External data linking supported via API, e.g., verification services; cited in data enrichment use cases. | |
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Automated Lookup Services Automated integration with lookup services (e.g., address verification, ID validation). |
Integrated with address verification, ID validation and more (see connectors list in docs). | |
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Profile Enrichment Aggregates additional attributes (demographics, social, other policies) for customers or entities. |
No information available | |
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Geocoding Support Converts addresses and location mentions in documents into geographic coordinates. |
No information available | |
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Risk Indicators Calculation Creates risk indicators based on extracted and enriched data. |
Platform is used in insurance for fraud risk and other risk calculations based on extracted data. | |
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Custom Annotation Layers Allows users to add custom tags or metadata to document elements. |
Users can create and apply custom annotation layers/meta-tags within workflows. | |
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Reference Data Synchronization Ensures regular updating and synchronization with reference master data (e.g., ICD-10, NAICS codes). |
Reference data synchronization supported; e.g., standard code lists for insurance. | |
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History Tracking Tracks enrichment history and provenance for all data points. |
No information available | |
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Manual Data Enrichment Workflow Supports user-driven enrichment and validation cycles. |
Manual validation/enrichment steps can be integrated into workflows, per skill configuration. | |
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API for Custom Enrichment APIs enabling the integration of proprietary enrichment routines. |
Custom enrichment via APIs is available, allowing for proprietary enrichment logic. |
Advanced Analytics and Insights
(7 Yes /7 Known /10 Possible features)
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Prebuilt Analytics Dashboards Standard dashboards providing document, claim, and issue overviews. |
Standard and customizable analytics dashboards available out-of-the-box and via BI integrations. | |
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Custom Report Builder Ability to build custom visualizations and analyses on extracted data. |
Users can build custom reports on document data within ABBYY Vantage or via exports. | |
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Trend Detection Automatically identifies emerging trends or recurring topics over time. |
No information available | |
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Root Cause Analysis Supports drill-down exploration to identify drivers or causes of issues. |
No information available | |
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Predictive Modeling Support Integrates with or natively supports risk, fraud, or churn prediction models. |
Integrates with predictive analytics/ML models via APIs, either natively or by downstream BI tool. | |
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Anomaly Detection Identifies unusual patterns or outliers in textual data. |
Vantage detects anomalies/outliers in document data per AI/ML capabilities and dashboards. | |
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Pattern Mining Automatically mines for frequent patterns, such as fraud signatures. |
No information available | |
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Drill-Down Analytics Allows navigation from aggregate visualizations to document-level details. |
Supports drill-down analytics in dashboard and reports, and in BI tool integrations. | |
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Embedded BI Integration Integrates extracted data into existing business intelligence tools. |
Data can be exported/integrated with external BI tools such as PowerBI, Tableau. | |
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Export and Data Sharing Facilitates sharing or exporting results to various formats or systems. |
Product supports exporting/sharing results in multiple formats (.csv, system connectors, etc.). |
User Experience and Workflow
(9 Yes /9 Known /10 Possible features)
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Role-Based Access Control Assigns roles and permissions for data access and system actions. |
Role/permission-based access controls are part of ABBYY Vantage's security feature set. | |
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Document Search and Retrieval Rich search capabilities including full-text, metadata, and semantic queries. |
Provides full-text, metadata, and semantic search capabilities for document retrieval. | |
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Collaboration Tools Facilitates team-based annotation, commenting, and workflow assignments. |
Collaboration and team assignment are available via workflow and review features. | |
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Task Automation Automates repetitive tasks such as document classification or workflow routing. |
Automates repetitive workflow tasks such as classification and routing with RPA-style tools. | |
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Alerting and Notifications Customizable alerts based on triggers (e.g., new risk indicator detected). |
No information available | |
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Audit Trails Records user actions and changes for compliance and traceability. |
Audit trails for user and system actions are available in platform logs and reports. | |
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Customizable Workflows Enables definition and automation of document review and approval processes. |
Custom workflow automation is available via workflow designer. | |
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Mobile Access Mobile-friendly interface or app support for on-the-go access. |
ABBYY Vantage supports access via mobile web browser for on-the-go usage. | |
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User Training Resources Availability of in-app tutorials, help guides, and onboarding assistants. |
Online training, onboarding, and help guides are available from ABBYY. | |
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Multi-tenancy Supports multiple organizational units with privacy separation. |
Supports multi-tenancy, allowing privacy and separation for different business units. |
Security and Privacy
(8 Yes /8 Known /10 Possible features)
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Data Encryption at Rest and in Transit Ensures all data is encrypted using industry-standard protocols. |
Supports encryption at rest and in transit based on industry security standards (AES, TLS, etc.). | |
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Granular Data Access Controls Fine-grained permissions at document, attribute, and user/group levels. |
Granular data access permissions are available at user/group/document levels. | |
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Audit Logging Comprehensive logging of access and operations for compliance. |
Comprehensive audit logging provided for compliance. | |
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Masking of PHI/PII Automatically detects and masks protected health or personal information. |
PHI/PII masking is available as part of pre-defined and custom extraction skills. | |
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Compliance Certifications Availability of industry or regional compliance (e.g., HIPAA, GDPR, SOC2). |
Certifications for GDPR, SOC2, and mention of HIPAA compliance for healthcare configurations. | |
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Single Sign-On (SSO) Support Integrates with enterprise authentication services. |
Single sign-on support (SAML, OIDC) available for enterprise authentication. | |
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Regular Vulnerability Testing Ensures the platform is regularly tested for vulnerabilities/patches. |
No information available | |
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Data Retention Policy Management Configurable automated policies for data retention and deletion. |
Supports configurable data retention and deletion policies. | |
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Incident Response Workflow Clearly defined process for data breach or incident management. |
Incident response/breach workflow defined per ABYY's compliance whitepaper. | |
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Privacy Impact Assessment Tools Supports risk analysis regarding privacy for new data sources/processes. |
No information available |
Scalability and Performance
(7 Yes /7 Known /10 Possible features)
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Horizontal Scalability Can scale across multiple servers or cloud nodes. |
Designed for horizontal scalability in cloud or distributed environments. | |
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Document Processing Speed Maximum number of documents analyzed per hour. |
No information available | |
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Concurrent User Support Number of simultaneous users supported without degrading performance. |
No information available | |
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Batch Processing Capability Supports large-volume batch analytics jobs. |
Batch mode processing of large volume jobs is a platform feature. | |
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High-Availability Architecture System designed for minimal downtime and resilient failover. |
Platform designed for high-availability with failover/redundancy. | |
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Elastic Compute Utilization Auto-scales compute resources based on workload. |
Cloud deployment supports elastic compute scaling based on workload volume. | |
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Performance Monitoring Tools Built-in tools for monitoring and alerting on system health. |
Performance monitoring tools and usage analytics are built in. | |
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Load Balancing Optimally distributes workloads across resources. |
Workloads can be load-balanced across nodes/instances in cloud deployments. | |
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Processing Latency Average turnaround time for analysis jobs. |
No information available | |
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Throughput Reporting Tracks throughput statistics and historical trends. |
Throughput reporting available via monitoring dashboards and admin metrics. |
Customization & Extensibility
(9 Yes /9 Known /10 Possible features)
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Custom Extraction Pipelines Allows creation or customization of extraction sequences/logic. |
Custom extraction pipeline design and editing supported via Designer/Skill Builder. | |
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Plugin/Extension Framework Supports plugins for custom analytics, connectors, or UI enhancements. |
Extension/plugin framework available for custom skills/connectors. | |
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Custom Model Training Ability to train and deploy custom NLP or ML models within the platform. |
Users may train and deploy custom NLP/ML models through skill builder, or connect externally. | |
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Configurable UI User interface elements and dashboards are configurable. |
UI dashboards/views are customizable via Designer module. | |
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Scripting Support Allows scripting (e.g., Python, JavaScript) for custom processing tasks. |
Supports scripting through integration with RPA and REST API; Python/JS directly may require custom extension. | |
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Template Management Supports management of policy and workflow templates. |
Template/workflow management supported in the platform's automation designer. | |
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Custom Field Mapping Map extracted data elements to custom fields as needed. |
Allows mapping document fields to custom destinations (field mapping available in pipelines). | |
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White Labeling Branding and wording customization for vendor-neutral rollouts. |
No information available | |
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Version Control Tracks and manages changes to custom pipelines or models. |
Versioning control for workflows and skills included in governance toolkit. | |
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Sample/Test Data Support Easily imports and manages sample/test document sets for development. |
Supports import and management of test/sample document sets, e.g., for workflow development/testing. |
Deployment and Support
(10 Yes /10 Known /10 Possible features)
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Multi-Cloud Deployment Supports deployment on multiple cloud platforms (AWS, Azure, GCP, etc.). |
Available for deployment on AWS, Azure, GCP according to product literature. | |
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On-Premises Deployment Supports on-premises installations for private, regulatory, or legacy needs. |
On-premises deployment supported for regulated clients. | |
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Hybrid Deployment Supports seamless combination of cloud and on-premises environments. |
Hybrid deployment (cloud/on-prem) is a deployment option. | |
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SaaS Option Available as a fully managed SaaS service. |
Vantage is available as a fully managed SaaS offering. | |
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Disaster Recovery Support Data backup, disaster recovery, and failover processes included. |
Disaster recovery/business continuity included per deployment best practices. | |
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24/7 Technical Support Round-the-clock customer or technical support. |
24/7 technical support is part of ABBYY's enterprise offerings. | |
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Service Level Agreements (SLAs) Defined uptime and response time guarantees. |
SLAs for uptime/response provided in enterprise contracts. | |
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Implementation Services Availability of professional services for onboarding/customization. |
Professional/implementation services available from ABBYY and partner network. | |
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User Community/Forum Active user forum or community for self-help. |
Community forum and user community provided by ABBYY. | |
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Documentation Quality Comprehensive, up-to-date, and easy-to-follow documentation. |
Strong technical documentation available online and with customer support. |
Cost and Licensing
(9 Yes /9 Known /10 Possible features)
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Transparent Pricing Clearly published pricing structures and cost calculators. |
Transparent pricing available on request and clearly scoped. | |
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Consumption-based Pricing Offers usage-based pricing options (e.g., per-document or per-API call). |
Consumption-based (per document/transaction) and fixed licensing models available per website. | |
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Seat/User Licensing Option for licensing by named or concurrent user. |
Licensing by user/seat option exists for enterprise deployments. | |
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Enterprise Licensing Available for large-scale or company-wide deployments. |
Offered for large-enterprise and company-wide use. | |
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Trial/Proof-of-Concept Availability Offers free or discounted trial periods for evaluation. |
Free trials and PoCs offered through ABBYY sales process. | |
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Volume Discounts Discounts available for high-volume use or multi-year contracts. |
Volume and multi-year contract discounts referenced in sales collateral. | |
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All-Inclusive Packages Supports pricing bundles inclusive of core features and support. |
No information available | |
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Flexible Contract Terms Customizable terms, duration, and exit options. |
Flexible contracts and custom terms are negotiable for enterprise customers. | |
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Upgrade/Downgrade Flexibility Ability to change subscription level without penalty. |
Allows upgrade/downgrade of licensing tiers per customer requirements. | |
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Hidden Fee Disclosure Clear absence of hidden fees for overages, add-ons, or support. |
Documented policy of no hidden fees for overages/add-ons when quoted. |
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