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IQ Trading from Centurylink (Lumen) IQ Trading

A software-based trading turret solution that provides voice communications for trading environments. Features include speed dials, secure voice connections, compliance recording integration, and mobility options for traders.

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More about Centurylink (Lumen) IQ Trading

Product analysis by function

Trading Turrets for Trading & Execution

Specialized telephone systems designed for high-volume voice trading that integrate with trading platforms and recording systems. These systems provide instant access to counterparties and support compliance requirements.
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Core Communication Capabilities
(0 Yes /0 Known /15 Possible features)

Multi-line Telephony
Ability to handle multiple voice lines simultaneously for concurrent client and broker conversations.

No information available
.

Speaker Integration
Built-in speakers for hands-free communication and multi-party listening.

No information available
.

Intercom Functionality
Direct voice break-ins to other turret users for rapid communication.

No information available
.

Voice Recording
Automatic recording of all calls for compliance and audit.

No information available
.

Hot Dial/Speed Dial
Preprogrammed buttons for calling frequently used contacts instantly.

No information available
.

Private Wires
Dedicated, always-on connections with select counterparties/brokers.

No information available
.

Conference Calling
Ability to create instant conference calls with multiple parties.

No information available
.

Direct Line Appearance
Programmable display for direct line status monitoring.

No information available
.

Digital/VoIP Support
Compatible with digital and/or VoIP telephony infrastructure.

No information available
.

Call Forwarding and Pickup
Advanced call handling for flexibility across teams.

No information available
.

Dual Handset Support
Support for two simultaneous handsets per turret.

No information available
.

Whisper Coaching
Ability for supervisors to coach traders during live calls without being heard by other parties.

No information available
.

Caller ID and Presence Display
Displays active status, caller ID, and line status for all contacts.

No information available
.

Line Hold/Queue Management
Ability to manage and prioritize incoming calls efficiently.

No information available
.

Hands-Free Operation
Integrated microphone and speaker for hands-free calling.

No information available
.

User Experience & Customization
(0 Yes /0 Known /11 Possible features)

Programmable Keys
Customizable buttons for tailored workflows and contact lists.

No information available
.

Touch-Screen Interface
Modern touch-driven controls for rapid access to functions.

No information available
.

Custom Labeling
Ability to label lines and contacts according to user preference.

No information available
.

Multi-language Support
Interface available in several languages for global desks.

No information available
.

Favorites/Quick Access Panel
Section for most-used contacts and features for one-touch access.

No information available
.

Adjustable Audio Profiles
User-defined settings for volume, speaker, and microphone profiles.

No information available
.

Personal Directory Import
Import and sync personal contact books automatically.

No information available
.

Keyboard Shortcuts
Support for keyboard macros and shortcuts for advanced users.

No information available
.

Color Coding
Features for color-coding contacts and lines to improve recognition.

No information available
.

Profile Portability
User profiles can be exported, imported, and used on other turrets.

No information available
.

Night/Dark Mode
Screen and panel adapt to lighting preferences and reduce eye strain.

No information available
.

Integration & Interoperability
(0 Yes /0 Known /10 Possible features)

Dealer Board Integration
Connectivity with existing dealer boards across the trading floor.

No information available
.

CRM System Integration
Ability to share and retrieve contact and call notes from CRM tools.

No information available
.

Bloomberg Integration
Direct linking and click-to-call from Bloomberg terminals and chat.

No information available
.

Order Management System (OMS) Integration
Populates calls and contacts with data from the OMS.

No information available
.

API Access
Supports developer APIs for custom integration with firm applications.

No information available
.

Microsoft Teams/Skype Integration
Seamlessly communicates with digital collaboration platforms.

No information available
.

SIP Trunking
Flexible digital telephony connectivity with existing session initiation infrastructure.

No information available
.

Directory Sync
Automatic updating with central enterprise directories (LDAP, Active Directory).

No information available
.

Mobile Device Integration
Allows call handling and notifications on mobile devices.

No information available
.

Third-Party Analytics Integration
Streams call data to trade surveillance and analytics platforms.

No information available
.

Reliability, Redundancy & Scalability
(0 Yes /0 Known /9 Possible features)

Uptime Guarantee
Service-level agreement for turret operational uptime.

No information available
.

Failover Support
Automatic switchover to backup systems in the event of hardware or network failure.

No information available
.

Redundant Power Supplies
Dual or backup power sources to prevent unplanned outages.

No information available
.

Disaster Recovery Readiness
Pre-configured disaster recovery workflows and backup options.

No information available
.

High Availability Architecture
Distributed architecture for zero single points of failure.

No information available
.

Hot-swappable Components
Ability to replace/upgrade modules while the system is live.

No information available
.

Modular Expansion
System supports adding new lines, speakers, or features without downtime.

No information available
.

Scalable User Capacity
Maximum number of concurrent users supported.

No information available
.

Remote Monitoring and Diagnostics
Continuous health check and diagnostics reporting.

No information available
.

Compliance & Security
(0 Yes /0 Known /9 Possible features)

Secure Call Encryption
End-to-end encryption for protecting voice communications.

No information available
.

Role-Based Access Control
Restricts access and features by user role and business function.

No information available
.

Audit Trails
Comprehensive logging of user activities, call metadata, and system changes.

No information available
.

Automatic Call Archiving
All calls are stored securely as required by MiFID II, Dodd-Frank, etc.

No information available
.

GDPR/CCPA Compliance Tools
Built-in capabilities for compliance with major data privacy laws.

No information available
.

Legal Hold on Recordings
Ability to flag and lock call recordings for litigation or investigation.

No information available
.

Tamper-Proof Storage
Ensures integrity of call recordings and logs.

No information available
.

User Authentication (SSO/MFA)
Support for single sign-on and multi-factor authentication methods.

No information available
.

Monitoring for Anomalous Behavior
Automatic detection and alerts for suspicious user or system activity.

No information available
.

Performance & Speed
(0 Yes /0 Known /5 Possible features)

Call Setup Time
Time taken from dialing to call connection.

No information available
.

Simultaneous Call Handling
Maximum number of calls or lines actively managed at any time.

No information available
.

Call Transfer Speed
Time required to transfer a live call to a new participant.

No information available
.

Line Pickup Latency
Response time when answering or activating a line.

No information available
.

Contact Search Time
Average time to search and retrieve a contact.

No information available
.

Physical Design & Ergonomics
(0 Yes /0 Known /7 Possible features)

Adjustable Handset Cradles
Comfortable positioning and easy access to handsets.

No information available
.

Low-glare/High-contrast Screens
Displays usable in various lighting conditions.

No information available
.

Compact Footprint
Turret design minimizes desk space usage.

No information available
.

Cable Management
Integrated channeling for wires and connectors.

No information available
.

Multiple Audio Ports
Options for headsets and auxiliary devices.

No information available
.

Durable Build Quality
High-wear components to withstand 24/7 operation.

No information available
.

Accessible Emergency Call Buttons
Clearly marked controls for emergencies.

No information available
.

Support & Maintenance
(0 Yes /0 Known /7 Possible features)

24/7 Helpdesk Support
Round-the-clock assistance for urgent issues.

No information available
.

Remote Diagnostics
Real-time system inspection and troubleshooting without on-site presence.

No information available
.

Automated Software Updates
Scheduled and on-demand updates for bug fixes and new features.

No information available
.

Onsite Technical Support
Availability of local field engineers when needed.

No information available
.

Hardware Replacement SLAs
Defined response time for replacement of failed hardware.

No information available
.

Self-service Portal
Online system for raising tickets and tracking status.

No information available
.

Knowledge Base Access
Comprehensive documentation for troubleshooting and user guidance.

No information available
.

Analytics & Reporting
(0 Yes /0 Known /6 Possible features)

Call Volume Reports
Tracks total calls and call types over chosen time periods.

No information available
.

Usage Dashboard
Real-time visual representation of turret activity.

No information available
.

Historical Call Analysis
Reports on call durations, participants, and timing trends.

No information available
.

Export to CSV/Excel
Ability to export call logs and analytics for further processing.

No information available
.

Compliance Monitoring Reports
Automated reporting on compliance-related call behaviors.

No information available
.

Custom Report Builder
Tool for creating reports tailored to desk or regulatory needs.

No information available
.

Deployment & Management
(0 Yes /0 Known /7 Possible features)

Centralized Management Console
Unified interface for IT teams to manage turrets across locations.

No information available
.

Zero-touch Provisioning
Automatic setup of hardware/software with minimal manual intervention.

No information available
.

Remote Configuration
Admins can modify settings and profiles from anywhere.

No information available
.

Location Awareness
System recognizes user location for enhanced security or configuration.

No information available
.

Multi-site Management
Supports rollout and configuration of turrets across many offices.

No information available
.

Role-based Admin Delegation
Different admin privileges for different IT/ops staff.

No information available
.

Bulk User Upload/Configuration
Add or modify many users at once.

No information available
.

Environmental & Regulatory Certifications
(0 Yes /0 Known /5 Possible features)

Energy Star Certification
Product adheres to energy efficiency standards.

No information available
.

RoHS Compliance
Restricts hazardous substances in hardware.

No information available
.

WEEE Directive Compliance
Supports responsible recycling of electronic waste.

No information available
.

ISO 27001 Certification
Information security management system certified.

No information available
.

UL/CE Marked Hardware
Safety compliance marks for physical components.

No information available
.

Co-location Services for Market Making/Proprietary Trading

Physical server installations located in or near exchange data centers to minimize latency for high-frequency and algorithmic trading operations.
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Sorry, no analysis is avaiable for Co-location Services

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Financial Technology Year

IQ Trading from Centurylink (Lumen) IQ Trading

Product analysis by function

Trading Turrets for Trading & Execution

Core Communication Capabilities
(0 Yes /0 Known /15 Possible features)

User Experience & Customization
(0 Yes /0 Known /11 Possible features)

Integration & Interoperability
(0 Yes /0 Known /10 Possible features)

Reliability, Redundancy & Scalability
(0 Yes /0 Known /9 Possible features)

Compliance & Security
(0 Yes /0 Known /9 Possible features)

Performance & Speed
(0 Yes /0 Known /5 Possible features)

Physical Design & Ergonomics
(0 Yes /0 Known /7 Possible features)

Support & Maintenance
(0 Yes /0 Known /7 Possible features)

Analytics & Reporting
(0 Yes /0 Known /6 Possible features)

Deployment & Management
(0 Yes /0 Known /7 Possible features)

Environmental & Regulatory Certifications
(0 Yes /0 Known /5 Possible features)

Co-location Services for Market Making/Proprietary Trading

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Financial Technology Year

IQ Trading from Centurylink (Lumen) IQ Trading

Product analysis by function

Trading Turrets for Trading & Execution

Core Communication Capabilities (0 Yes /0 Known /15 Possible features)

User Experience & Customization (0 Yes /0 Known /11 Possible features)

Integration & Interoperability (0 Yes /0 Known /10 Possible features)

Reliability, Redundancy & Scalability (0 Yes /0 Known /9 Possible features)

Compliance & Security (0 Yes /0 Known /9 Possible features)

Performance & Speed (0 Yes /0 Known /5 Possible features)

Physical Design & Ergonomics (0 Yes /0 Known /7 Possible features)

Support & Maintenance (0 Yes /0 Known /7 Possible features)

Analytics & Reporting (0 Yes /0 Known /6 Possible features)

Deployment & Management (0 Yes /0 Known /7 Possible features)

Environmental & Regulatory Certifications (0 Yes /0 Known /5 Possible features)

Co-location Services for Market Making/Proprietary Trading

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Core Communication Capabilities
(0 Yes /0 Known /15 Possible features)

User Experience & Customization
(0 Yes /0 Known /11 Possible features)

Integration & Interoperability
(0 Yes /0 Known /10 Possible features)

Reliability, Redundancy & Scalability
(0 Yes /0 Known /9 Possible features)

Compliance & Security
(0 Yes /0 Known /9 Possible features)

Performance & Speed
(0 Yes /0 Known /5 Possible features)

Physical Design & Ergonomics
(0 Yes /0 Known /7 Possible features)

Support & Maintenance
(0 Yes /0 Known /7 Possible features)

Analytics & Reporting
(0 Yes /0 Known /6 Possible features)

Deployment & Management
(0 Yes /0 Known /7 Possible features)

Environmental & Regulatory Certifications
(0 Yes /0 Known /5 Possible features)