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Machine learning-powered reconciliation platform that automates matching, exception management, and reporting. Features include no-code configuration, flexible data intake from any source, intelligent match rules, and enterprise-grade controls for regulatory compliance.
Systems that automate the matching and reconciliation of transactions across various systems and accounts.
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Automated Matching Engine Ability to automatically match transactions and data records from multiple sources using predefined rules. |
Duco advertises automated, machine learning-powered transaction and data matching from multiple data sources. This satisfies automated matching engine. | |
Multi-Source Support Capability to handle reconciliation between multiple internal and external data sources. |
Flexibility of intake from any source and the ability to reconcile across multiple feeds confirm multi-source support. | |
Exception Management Process for identifying, categorizing, and managing exceptions (unmatched or suspicious items). |
Exception management is cited as a core automation function. | |
Flexible Matching Rules Allows flexible, configurable matching logic (exact, fuzzy, multi-field, etc.). |
Intelligent and flexible match rules (including machine learning-based) are explicitly featured by Duco. | |
Manual Matching Support Enables users to manually match and resolve outstanding items where auto-match is not possible. |
Duco documentation mentions user interfaces allowing manual matching where automated matching does not resolve an item. | |
Transaction Volumes Capacity Maximum volume of transactions the solution can process per day. |
No information available | |
Real-time Reconciliation Supports real-time or intraday reconciliation for time-sensitive operations. |
Supports real-time and intraday reconciliation as part of the operational workflows. | |
Aggregation of Data Ability to combine, summarize, and group data for efficient reconciliation and reporting. |
Aggregation, grouping, and summarization are included in Duco's reporting and reconciliation functions. | |
Multi-currency Support Processes and reconciles transactions in multiple currencies. |
Duco supports multi-currency reconciliation. | |
Historic Data Handling Ability to store and process historical transaction data for back-dated reconciliations. |
Handles historical data for back-dated reconciliations as part of audit and regulatory features. | |
Partial Match Handling Ability to flag and process partial matches according to defined tolerances. |
Partial match flags and review are core to exception processing. | |
Tolerance Level Configuration Users can define matching tolerances by value, date, or field. |
Duco advertises tolerance configuration (value, threshold, date) for flexible matching. | |
Customizable Workflows Workflows and processes can be tailored for different reconciliation scenarios. |
Customizable workflows are standard, enabled through no-code configuration. |
API Integration RESTful or SOAP APIs for real-time data exchange with internal and external systems. |
Modern REST APIs and connectivity described on vendor site. | |
Standardized Data Formats Supports industry formats such as SWIFT, ISO 20022, BAI2, CSV, and XML. |
Supports file formats like CSV and XML; site mentions industry format compatibility but does not specify all standards. | |
Core System Connectivity Direct connection capability with core banking platforms and general ledger systems. |
Integration with core banking and general ledger systems is supported. | |
Data Import/Export Automation Automated scheduled imports and exports of reconciliation files. |
Data load, import/export, and automation features are cited. | |
Batch Processing Support Processes large volumes of transactions in batch mode. |
Handles batch data uploads as part of intake automation. | |
Legacy System Compatibility Supports integration with older banking systems and protocols. |
No information available | |
Cloud and On-premises Deployment Options Offers both cloud-based and on-premises deployment strategies. |
Duco is offered as SaaS and the vendor supports deployment flexibility, including private cloud. | |
Third-party Data Feeds Consume data directly from payment networks, clearing houses, and custodians. |
No information available | |
Automated Data Validation Pre-processes incoming data and flags structural errors or anomalies. |
Duco promotes automated data validation on ingestion to detect format issues and anomalies. | |
High-frequency Data Ingestion Rate Number of data files that can be ingested per minute. |
No information available | |
File Format Conversion Supports conversion between different file types and formats for compatibility. |
Ability to accept multiple input and output file formats, including conversion. |
Data Encryption End-to-end encryption for data at rest and in transit. |
Describes encryption for data at rest and in transit; 'enterprise grade security.' | |
User Authentication and SSO Support for secure user authentication and Single Sign-On (SSO) integration. |
Integrates with SSO and secure authentication. | |
Audit Logging Comprehensive logging of user actions and system changes for audit purposes. |
Maintains audit trails per compliance marketing materials. | |
Role-Based Access Control Granular access rights and permissions assigned based on user roles. |
Role-based access is standard for audit and compliance controls. | |
Compliance Standards Support Supports regulatory compliance with standards such as SOX, PCI DSS, GDPR, etc. |
Compliance with SOX, GDPR, and financial services regulations cited by the vendor. | |
Data Masking Sensitive information is automatically masked from unauthorized users. |
No information available | |
Data Retention Policies Configurable data retention and archival policies to satisfy regulatory requirements. |
Data retention for audits and regulatory compliance is standard; configurable per policy. | |
Secure API Access APIs use secure protocols and user authentication for safe data exchange. |
Describes authenticated and secure API traffic. | |
Fraud Detection Capabilities Built-in monitoring for suspicious or fraudulent patterns during reconciliation. |
No information available | |
Penetration Testing Frequency Number of external penetration and vulnerability tests performed annually. |
No information available |
Dashboard Customization Users can personalize dashboards with relevant data and metrics. |
Dashboards are customizable as part of the no-code configuration. | |
Advanced Search and Filtering Powerful search and filtering tools to quickly find transactions or exceptions. |
Powerful search and filtering features are used for exceptions and matches. | |
Drag and Drop File Upload Simple file upload process using drag-and-drop interface. |
Drag-and-drop file upload in web UI is a cited usability feature. | |
Bulk Action Support Perform actions (matching, exception handling) on multiple items at once. |
Bulk actions are supported for exception management and status updates. | |
Activity Notification System In-app or email notifications for key events and user actions. |
In-app and email notifications for workflow events are included. | |
Accessibility Compliance Interface meets accessibility standards (like WCAG) for disabled users. |
No information available | |
Multilingual Support User interface available in multiple languages. |
Supports multiple UI languages; localization is referenced. | |
Mobile Device Accessibility System accessible and functional on mobile devices and tablets. |
Describes responsive interface for tablets and mobile devices. | |
Concurrent Users Supported Maximum number of users that can use the system simultaneously. |
No information available | |
Configurable User Roles User interface adapts features and visibility by role. |
User roles are configurable; visibility adapts to access. | |
Theme and Branding Options Supports customization of appearance to match organization branding. |
No information available |
Standard Reconciliation Reports Predefined reports covering all core reconciliation activities. |
Standard, automated, and custom reporting available out-of-the-box for reconciliation. | |
Custom Report Builder Enables users to design custom reports and save templates. |
Custom report builder is described for tailored reporting. | |
Automated Report Scheduling Automatically generates and distributes reports on a set schedule. |
Report scheduling and automated distribution supported. | |
Data Visualization Visual dashboards and charts for exception trends, match rates, and more. |
Data visualization (charts, dashboards) is a documented feature. | |
Drill-down Functionality Allows users to click into summarized results for deeper transaction insights. |
Drill-down capabilities in dashboards enable users to access details from summary metrics. | |
Historical Trend Analysis Analyzes reconciliation results and exception rates over time. |
Historical analysis and trend reporting is part of audit and analytics suite. | |
Export Options Reports can be exported in multiple formats (PDF, Excel, CSV, etc.). |
Export of reports in multiple formats enabled through user interface. | |
Exception Root Cause Analysis Analyzes exceptions to identify recurring root causes. |
No information available | |
Audit Reporting Provides audit-ready reporting functionality to support regulatory audits. |
Audit-ready reports for compliance and statutory reviews are cited as a key requirement. | |
Data Retention for Reports How many years reports are retained and accessible in the system. |
No information available |
Exception Workflow Automation Configurable workflows for exception escalation, assignment, and resolution. |
Workflow automation for exceptions is a documented feature described in exception management automation. | |
Case Management System Dedicated portal to track and resolve exceptions with status updates. |
Case management is present in exception resolution workspaces. | |
Integration with Communication Tools Ability to communicate with counterparties (internal/external) from within the tool. |
No information available | |
SLA Tracking Monitors whether exception investigation and resolution times are within SLA. |
No information available | |
Automated Notifications on Exceptions Automatic alerts to relevant users when exceptions occur. |
Alerts and notifications on exception creation and change are standard in workflows. | |
Evidence Attachment Ability to add supporting documents for each exception/dispute. |
Users can attach files and evidence to exception records. | |
Exception Aging Reports Tracks how long exceptions remain unresolved. |
Exception aging, open/close cycle time, and status are all part of the exception reports. | |
Root Cause and Resolution Capture Captures detailed notes and root cause analysis for exceptions. |
No information available | |
Bulk Exception Processing Resolution actions can be applied to multiple exceptions simultaneously. |
Bulk processing of exceptions/actions supported, including multi-select and mass status changes. | |
External Dispute Integration Ability to connect with external systems holding dispute records. |
No information available |
Horizontal Scaling Capability to distribute workloads across multiple servers or cloud nodes. |
Duco is described as cloud-native and auto-scales to accommodate large workloads (horizontal scaling). | |
Peak Transaction Throughput Maximum number of transactions processed per second during peak loads. |
No information available | |
Latency Average time taken to complete a standard reconciliation cycle. |
No information available | |
Concurrent Processes Supports parallel processing of multiple reconciliation tasks. |
System is designed for concurrent, parallel processing in the cloud platform. | |
Zero-downtime Upgrades Upgrades and patches can be applied with no operational interruption. |
Cloud/SaaS upgrades do not interrupt daily operations, providing a zero-downtime maintenance experience. | |
Transaction Archive Capacity Maximum number of historical transactions held in online storage. |
No information available | |
Global Deployment Support System supports multi-region or global operations from a single instance. |
Global banks run Duco in multiple regions through a single platform instance. | |
Performance Monitoring Tools Built-in dashboards to monitor and alert for performance or capacity issues. |
Performance monitoring dashboards and capacity alerts are part of the SaaS operations suite. | |
Elastic Resource Allocation Resources can be scaled up/down automatically based on load. |
Describes elastic scaling of resources based on demand. | |
Disaster Recovery RPO/RTO Recovery point objective (RPO) and recovery time objective (RTO) values for disaster recovery. |
No information available |
User-defined Fields Add custom data fields to records as required by business processes. |
Users can define custom fields for business records and workflows (no-code configuration). | |
Rule Builder Interface Non-technical users can create/modify matching rules with a drag-and-drop tool. |
No-code drag-and-drop configuration for matching rules is a headline feature. | |
Flexible Workflow Designer Customizable process flows for different product lines or regulatory environments. |
Flexible workflow designer and configuration from the UI. | |
Localization Options Adapts dates, currency formats, and language to different jurisdictions. |
Localization for language, currency, and jurisdiction is available. | |
Policy-driven Controls Business logic and workflows enforced by configurable company policies. |
Policy-driven controls and configurable rules are a key theme of Duco's no-code promise. | |
Plug-in Extension Framework Ability to extend core modules with plug-ins for bespoke needs. |
No information available | |
White-labelling Branded interface and URLs for different regions or business units. |
. | No information available |
Versioning and Change Tracking All configuration changes are tracked and can be rolled back. |
. | No information available |
Importable Rule and Workflow Templates Allows import/export of rules or workflows from other environments. |
Import and export of configuration templates mentioned in documentation for SaaS environments. | |
User-defined Alerts Users can configure custom alerts for specific events or thresholds. |
Users can set up custom alerts and notifications for system events and data thresholds. |
Full Change History Captures all data edits, with metadata (who, when, what). |
No information available | |
Transaction Drillback Can trace reports and exceptions back to underlying transaction data. |
Traceability to original transactions is a requirement for audit and dispute management. | |
Digital Signatures Enforces digital signatures for approvals and manual interventions. |
No information available | |
Audit Data Export Allows secure export of audit logs for compliance review. |
Export of logs for audit reviews is referenced in compliance features. | |
Tamper-evidence Any unauthorized change attempt is detected and flagged. |
No information available | |
Audit Trail Retention Period Duration audit logs are stored and available for review. |
No information available | |
Automated Reconciliation Certification Generates certification reports for periodic reconciliation audits. |
Automatic certification and reporting for audit processes cited in regulatory workflow automations. | |
Role Separation Enforcement Ensures critical reconciliation and approval functions have separation of duties. |
Role separation and permissions management form part of the multi-tiered access and compliance controls. | |
User Access Review Tools Tools to support periodic review of system access permissions. |
User access reviews and permission management cited in compliance features. | |
Regulatory Audit Mode Special mode for supporting regulatory inspections of the system. |
No information available |
24/7 Support Availability Global support available round-the-clock across regions. |
Duco support operates globally and round-the-clock for enterprise SaaS customers. | |
Dedicated Technical Account Manager Named point-of-contact for ongoing support and escalation. |
Large banking clients have dedicated account managers as part of enterprise agreements. | |
Implementation and Migration Assistance Professional services to onboard, migrate, and configure the product. |
Professional onboarding, migration, and configuration services are available. | |
User Training Programs Structured onboarding and training for system users and administrators. |
Vendor provides user training and structured onboarding. | |
Online Documentation Portal Comprehensive and searchable product documentation library. |
Online, searchable documentation and knowledge base are available. | |
Community Forum Access Peer support forums and knowledge base access. |
Active user and knowledge-sharing community exists for product support. | |
Solution Health Checks Periodic proactive system reviews and health assessments. |
System health assessments and regular checks are part of the managed SaaS offering. | |
Upgrade and Patch Management Regular, managed updates and security patch deployment. |
Upgrade and patch management handled as part of SaaS delivered infrastructure. | |
Incident Response SLA Guaranteed time to respond to high-severity incidents. |
No information available | |
Custom Enhancements Service Availability of custom development services for bespoke features. |
No information available |
Tools that automate the comparison and matching of financial data from different sources (e.g., custodian, prime broker, internal systems) to identify and resolve discrepancies and ensure data integrity.
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