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IBM Safer Payments from IBM
Real-time fraud detection and prevention solution for payment transactions. Uses AI, machine learning, and behavioral analytics to detect fraudulent activity across various payment channels. Features include real-time scoring, case management, and self-learning algorithms that adapt to new fraud patterns.
Product analysis by function
Fraud Detection and Prevention for Compliance
Solutions for identifying and preventing various types of fraud across banking channels and products.
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Data Integration and Sources
(9 Yes /9 Known /10 Possible features)
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Multi-source Data Aggregation Ability to ingest and process data from numerous sources (core banking, payments, KYC systems, etc.) |
IBM Safer Payments promotes multi-source data integration (core banking, payments, KYC, etc.), supporting multiple ingest sources including file and streaming APIs. | |
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Real-time Data Processing Capability to process data and trigger analysis instantly as transactions occur. |
Product highlights real-time and instant fraud detection for transaction events. | |
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API Integration Support Supports integration via REST, SOAP, or other standard APIs for seamless data exchange. |
Supports integration via APIs (REST, SOAP), as detailed in technical documentation. | |
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Historical Data Import Ability to import and analyze historical transaction data for establishing baselines and trend analysis. |
Historical transaction data import is explicitly supported for profiling and AI training. | |
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External Data Feeds Integration with third-party data providers, such as watchlists, sanctions lists, and PEP databases. |
Connects to external watchlists and third-party data for enhanced fraud/risk analysis. | |
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Batch Data Processing Supports processing large batches of data for end-of-day or scheduled checks. |
Includes both batch and streaming data processing for flexible integration. | |
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Data Cleansing and Normalization Automatic normalization, deduplication, and cleansing of ingested data. |
Applies data cleansing, deduplication, and normalization as part of its preprocessing pipeline. | |
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Scalable Ingestion Volume The maximum volume of records or transactions that can be ingested per second. |
No information available | |
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Data Encryption in Transit Ensures all ingested data is encrypted while moving between systems. |
Solution supports encryption for all data in transit. | |
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Data Encryption at Rest Ensures data is encrypted while stored in the system. |
Data at rest is encrypted in the IBM Safer Payments platform (as per datasheets and GRC requirements). |
Detection Engine
(13 Yes /13 Known /15 Possible features)
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Rule-based Detection Configurable static rules (e.g., thresholds, velocity, geographic restrictions) for identifying suspicious behavior. |
Configurable detection rules are core to the platform for rule-based fraud prevention. | |
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Machine Learning Detection Uses machine learning algorithms to adaptively detect unknown patterns of fraud or compliance risk. |
Machine learning and AI-based detection are heavily marketed as differentiators. | |
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Custom Rule Builder Allows users to create and modify their own rules without programming. |
Rule builder (no code/low code) for customer and fraud analysts is featured. | |
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Behavioral Profiling Builds profiles for customers and accounts to detect deviations from normal activity. |
Behavioral profiling/analytics using historical and ongoing user data is a core feature. | |
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Peer Group Analysis Compares customer activity to peer groups to spot anomalies. |
Peer group and entity comparison analytics are mentioned in technical documentation. | |
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Real-time Scoring Assigns risk/fraud scores to transactions or accounts instantly as activity is processed. |
Product features real-time scoring adjusting risk analysis with each transaction. | |
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Adaptive Thresholds Adjusts detection thresholds dynamically based on risk and trends. |
System supports adaptive thresholds that optimize detection sensitivity autonomously. | |
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False Positive Rate Percentage of alerts identified as non-fraudulent during investigation. |
No information available | |
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Detection Latency Average time taken to identify and flag a suspicious event. |
No information available | |
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Outlier/Anomaly Detection Identifies rare events that deviate from established patterns. |
Anomaly and outlier detection enabled by AI and behavioral analytics. | |
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Threat Intelligence Integration Access to global fraud, cyber, and compliance threat intelligence feeds. |
Integrates with multiple fraud and cyber threat intelligence feeds. | |
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Case Prioritization & Risk Ranking Automatically scores and ranks alerts/cases by risk level. |
Case management includes automated risk ranking and prioritization. | |
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Sanctions and Watchlist Screening Real-time checks against OFAC, FATF, UN, and custom lists. |
Sanctions and watchlist screening is included for compliance controls. | |
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Regulatory Rule Updates Automated updates of detection rules and patterns according to latest regulatory requirements. |
System receives updates to regulatory rule sets as standard product practice. | |
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Self-learning Feedback Loop System learns from investigator outcomes to reduce future false positives. |
Self-learning feedback loop advertised for continual fraud detection improvement based on outcomes. |
Alert and Case Management
(10 Yes /10 Known /12 Possible features)
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Automated Alert Generation Automatically creates alerts for potentially suspicious activities based on detection rules. |
System generates alerts automatically per configured detection rules. | |
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Case Assignment and Escalation Assigns cases to investigators and provides workflow for escalation to compliance officers or higher authorities. |
Full-featured case management solution includes assignment/escalation options. | |
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Case Notes and Attachment Support Allows investigators to add notes and attach supporting documentation to cases. |
Case management enables attachments, notes, and documentation for investigations. | |
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Case Tracking and Audit Trail Maintains a complete history of all case actions and changes for compliance and audit needs. |
Product maintains a complete case/action audit trail for compliance. | |
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SLA Management Monitors compliance with service level agreements (e.g., investigation deadlines). |
No information available | |
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Bulk Case Actions Enables management of multiple cases at once (e.g., close, escalate, assign). |
Bulk case action functionality is mentioned as supporting high-volume operations. | |
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Case Status Tracking Tracks the status (open, in progress, closed, etc.) for all alerts and cases. |
Real-time and historical tracking of alert/case status is available. | |
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Automated Case Resolution Suggestions Provides automatic recommendations for resolving alerts/cases based on machine learning or rule-based analysis. |
Platform uses machine learning to suggest case resolution actions. | |
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Link Analysis between Cases Visualizes links and relationships between alerts and cases (e.g., network analysis). |
Network and link analysis (including visualization) for connected fraud/cases. | |
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Case Volume Capacity The maximum number of active cases that can be managed simultaneously. |
No information available | |
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Multi-user Collaboration Supports multiple users working on a case simultaneously with tracked changes. |
Multiple users/collaborators can work and comment on cases simultaneously. | |
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Alert Deduplication Automatically removes duplicate alerts to improve investigator efficiency. |
Alert deduplication is explicitly listed as an investigator efficiency feature. |
User Access and Security
(6 Yes /6 Known /8 Possible features)
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Role-based Access Control (RBAC) Allows creation of user roles with defined permissions. |
Supports role-based permissions and user management. | |
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Two-factor Authentication Supports multi-factor login for enhanced user security. |
No information available | |
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Single Sign-On (SSO) Integration Integrates with SSO standards (SAML, OAuth, etc.) for centralized authentication. |
No information available | |
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Granular Permission Management Enables detailed control over user rights at feature, data, or function level. |
Product supports fine-grained permissions for user/admin roles. | |
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User Activity Monitoring Tracks and logs all user actions for audit and security. |
Tracks all user/system activity for audit, compliance, and troubleshooting. | |
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Password Policy Enforcement Supports enforcing strong password requirements and expiration policies. |
Enforces password policy as per financial industry compliance requirements. | |
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Session Timeout Automatically logs out users after inactivity to prevent unauthorized access. |
Session timeouts are implemented for user security. | |
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Access Attempt Logging Logs all successful or failed login attempts. |
All successful and failed login attempts are logged. |
Reporting and Analytics
(8 Yes /8 Known /9 Possible features)
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Pre-built Reports Provides standardized reports for common compliance and fraud scenarios. |
Standardized reporting templates exist for compliance and fraud teams. | |
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Custom Report Builder Allows users to design and schedule bespoke reports. |
Users can build and schedule custom reports. | |
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Dashboard Visualization Interactive dashboards to visualize key metrics and trends. |
Interactive dashboards with KPI and alert/case visualization are included. | |
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Drill-down Analytics Ability to explore data in more detail from high-level summaries. |
Drill-down analytics are available within dashboard/report views. | |
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Real-time Monitoring Widgets Live visualization of current alerts, cases, and operational KPIs. |
Live widgets and dashboards enable real-time monitoring and visualization. | |
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Scheduled Report Distribution Automated emailing or distribution of regular reports. |
Scheduled/automated report emailing/distribution is available. | |
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Exportable Data Formats Reports can be exported as PDF, CSV, XLS, etc. |
Reports can be exported as PDF, CSV, XLS, etc., as per product documentation. | |
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Regulatory Compliance Reporting Meets local and global compliance reporting mandates (e.g., SAR, STR, CTR, AMLD). |
Platform provides outputs for compliance needs (SAR, AML, etc.). | |
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Case Closure Time Analysis Reporting on average time to resolution for cases. |
No information available |
Compliance and Regulation Support
(9 Yes /9 Known /9 Possible features)
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Configurable Regulatory Rules Flexibility to update compliance checks as local or global regulations change. |
Regulatory rules/controls can be configured/updated via admin UI. | |
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Automated Regulatory Updates System automatically receives and applies updates for new laws, sanctions, and best practices. |
Automated rules and updates are applied for new compliance/sanction regulations. | |
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Regulatory Audit Trail Complete, immutable logs for every action, decision, and change to meet regulator requirements. |
All decision logs and audit trails are archived and accessible for regulatory review. | |
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Retention Policy Management Configurable policies for data and case retention according to jurisdiction. |
Supports jurisdiction-based data retention policies. | |
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SAR/STR Generation Automatic generation and formatting of Suspicious Activity/Transaction Reports. |
Generates regulatory reporting (e.g., SAR, STR) for regulatory bodies. | |
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Customer Due Diligence (CDD) Support Verifies customer identity and risk at onboarding and ongoing intervals. |
Supports CDD/KYC at onboarding and for periodic reviews. | |
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Ongoing Monitoring of PEPs Continuous checks on Politically Exposed Persons and related entities. |
Continuous monitoring for PEP matching and re-screening is included. | |
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KYC/AML Compliance Tools Supports comprehensive Know Your Customer (KYC) and Anti-Money Laundering (AML) checks. |
KYC and AML compliance are a central capability of Safer Payments. | |
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Cross-border Compliance Support Handles international regulations and cross-jurisdiction risk scenarios. |
Product functionality and support covers cross-border and multi-jurisdiction compliance. |
Platform Scalability and Performance
(5 Yes /5 Known /8 Possible features)
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Horizontal Scalability The system can add resources across servers or clusters for greater throughput. |
System is horizontally scalable by design, supporting enterprise-grade deployments. | |
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Vertical Scalability Supports increased performance by adding hardware to a single node. |
Vertical scalability supported for large financial institutions. | |
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Cloud Deployment Support Functions in cloud environments (AWS, Azure, GCP) for flexibility and resilience. |
Cloud deployment available on IBM Cloud, AWS, Azure, and GCP. | |
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On-premise Deployment Support Can be installed in a privately managed infrastructure for data residency requirements. |
On-premises deployment is available for regulatory and banking clients. | |
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Average Transaction Processing Speed Time taken to process and analyze a transaction/event. |
No information available | |
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Maximum Supported Users Peak concurrent users the system can handle without performance degradation. |
No information available | |
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Maximum Supported Data Volume Total amount of historical data the platform can store and analyze efficiently. |
No information available | |
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Disaster Recovery Capability Automated backup, replication, and rapid recovery in case of hardware or software failure. |
Disaster recovery, backup, and high-availability options available as standard. |
User Interface and Experience
(6 Yes /6 Known /8 Possible features)
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Intuitive Navigation Modern, user-friendly design for easy access to key functions and data. |
Modern and intuitive user interface is a design focus. | |
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Customizable Dashboards Users can personalize dashboards to focus on relevant alerts, KPIs, and tasks. |
Customizable dashboards per user/team/role. | |
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Responsiveness Interface functions well on desktop, tablet, and mobile devices. |
Responsive web application for desktop and mobile access. | |
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Accessibility Compliance (WCAG) Meets accessibility standards for vision, hearing, and mobility-impaired users. |
No information available | |
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Multilingual Support Supports operation and visualization in multiple languages. |
No information available | |
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Contextual Help and Tooltips Built-in guidance and documentation available throughout the platform. |
Contextual help/tooltips and embedded guides are available. | |
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Quick Search and Filtering Fast lookup and advanced filtering for cases, alerts, and transactions. |
Quick search and filtering enabled in case, alert, and transaction views. | |
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Bulk Data Editing Ability to process and update multiple records at once. |
Bulk edit operations are supported in the enterprise UI. |
Integration and Extensibility
(7 Yes /7 Known /8 Possible features)
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RESTful API Availability Comprehensive APIs for fetching or pushing data to/from other systems. |
RESTful APIs for data integration/automation are available and well-documented. | |
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Webhook Support Send push notifications to external systems as events occur. |
Supports webhooks and notification integration to external systems. | |
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Third-party Connector Marketplace Prebuilt connectors for leading systems (CRM, core banking, data enrichment, etc.). |
No information available | |
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Custom Workflow Integration Allows incorporation of custom business logic or process automations. |
Platform supports custom workflow integration for in-platform automation and review. | |
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Scripting & Plugin Support Extend platform with custom scripts or plug-ins as needed. |
Scripting and plugin extensions are possible for advanced customers. | |
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Event-driven Architecture Supports trigger-based actions and responses to key platform events. |
Event-driven architecture allows custom triggers and downstream events. | |
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Legacy System Integration Specialized adapters for older or proprietary systems. |
Specialized adapters for legacy integration are available (e.g., mainframe, COBOL). | |
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Data Output Formats Range of supported export formats for data exchange (CSV, JSON, XML). |
Exports data in CSV, JSON, XML (per documentation and customer references). |
Customer and Transaction Monitoring
(8 Yes /8 Known /9 Possible features)
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Continuous Transaction Monitoring Ongoing real-time monitoring of all banking and payment transactions. |
Continuous, real-time transaction monitoring is a foundational capability. | |
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Customer Risk Scoring Assigns and updates risk scores for individual and business customers. |
AI assigns and updates risk scores for every customer. | |
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Channel Monitoring Monitors transactions across branches, ATMs, online, mobile, call centers, etc. |
Multi-channel monitoring including cards, ATM, online, mobile. | |
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Entity Relationship Mapping Identifies connections between accounts, customers, vendors, and third parties. |
Entity mapping and relationship analysis are available for fraud network analysis. | |
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Transaction Velocity Checks Detects rapid succession of transactions that may indicate structuring or layering. |
Transaction velocity monitoring is used for structuring and layering detection. | |
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Geolocation Analysis Identifies transactions occurring from unusual or high-risk locations. |
Geolocation analysis is included to track and assess transaction origin risk. | |
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Device Fingerprinting Detects usage of new, risky, or known suspicious devices. |
Platform supports device fingerprinting for session and risk analysis. | |
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Biometric/Behavioral Biometrics Monitoring Supports detection of fraud via typing patterns, voice, facial recognition, etc. |
No information available | |
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Real-time Alerts to Customers Notifies customers immediately when potentially suspicious activity is detected. |
Product can send real-time alerts to customers when suspicious activity is detected. |
Support, Maintenance, and Vendor Reliability
(6 Yes /6 Known /7 Possible features)
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24/7 Technical Support Access to round-the-clock technical support team. |
24/7 IBM technical support and premium options available. | |
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Comprehensive Documentation Well-maintained reference docs, including API and configuration guides. |
Comprehensive user and integrator documentation is maintained. | |
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Service Level Agreement (SLA) Uptime Guaranteed minimum percentage of system availability. |
No information available | |
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Regular Product Updates Product enhancements and security patches delivered regularly. |
Regular product feature and security updates are published. | |
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Customer Success Management Dedicated resources for onboarding, training, and continual improvement. |
IBM Customer Success and onboarding teams are standard with enterprise support. | |
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Issue and Ticket Tracking System Central system for raising, tracking, and managing support incidents. |
Integrated issue/ticket tracking is part of IBM's support ecosystem. | |
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Online Community/Knowledge Base Access to user forums, known issues, and best practices resources. |
Online knowledge base, forums, and community resources are provided. |
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