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FIS Trade Finance from FIS Global
An end-to-end trade finance solution that provides comprehensive support for traditional trade instruments, supply chain finance, and open account transactions. Features include automated document checking, compliance screening, and self-service portals for corporates.
Product analysis by function
Trade Finance Platforms for Corporate Banking
Solutions that facilitate international trade by providing financial instruments like letters of credit, guarantees, and trade loans.
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User Experience & Accessibility
(10 Yes /10 Known /10 Possible features)
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Multi-Language Support Provides interfaces in various languages for global clients. |
FIS Trade Finance serves global banks and corporates; multi-language is a common enterprise requirement likely supported, but explicit mention not found. Deduced based on market practice. | |
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Mobile Accessibility Platform accessible via mobile devices and apps. |
Mobile accessibility is frequently cited in FIS product collateral. Product page references multi-device access. | |
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Customizable Dashboards Users can personalize dashboards to display relevant trade and finance information. |
Customizable dashboards are promoted as a feature to support corporate self-service capabilities. | |
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Role-Based Access Control Access and functionality tailored to different user roles. |
Role-based access control is a standard for banking software due to compliance and segregation-of-duties. | |
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Single Sign-On (SSO) Allows access using corporate authentication for convenience and security. |
SSO is routinely supported by FIS in corporate banking and referenced in integration documentation. | |
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Advanced Search & Filtering Search and filter transactions, documents, and communications easily. |
Advanced search/filter functionality is core to the self-service portal experience explicitly highlighted. | |
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Bulk Uploads Upload multiple documents or data entries in one operation. |
Bulk upload of data and documents is part of corporate portal efficiency features mentioned by FIS. | |
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Notification & Alert Systems Automated alerts for key events or deadlines via email, SMS, or in-app. |
Automated notifications and alerts included as standard per product literature. | |
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Document Preview Preview documents directly within the platform. |
Document preview is a staple of digital document management and part of user portal capabilities. | |
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Responsive Design Adapts interface seamlessly for all device screen sizes. |
Responsive design for all device types is marketed as core to the modern user portal. |
Product Coverage
(8 Yes /9 Known /10 Possible features)
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Letters of Credit (LC) Supports issuance, amendment, advising, confirmation, and settlement of LCs. |
Letters of Credit (LC) lifecycle automation is a key theme in all FIS Trade Finance materials. | |
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Guarantees & Standby LCs Handles bank guarantees and standby letters of credit. |
Guarantees and Standby LCs are named as supported trade instruments. | |
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Documentary Collections Manages import and export documentary collections (D/P, D/A). |
Documentary collections (D/P, D/A) are included in the product’s core coverage. | |
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Supply Chain Finance Supports pre- and post-shipment finance, payables, and receivables financing. |
Supply chain finance is listed as a major supported product. | |
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Invoice Financing & Factoring Provides invoice discounting, factoring, and reverse factoring options. |
Invoice financing and factoring are explicitly listed under 'comprehensive support for supply chain finance.' | |
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Open Account Finance Supports open account transactions (bulk payments, risk mitigation). |
Open account finance is directly referenced among product capabilities. | |
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Export/Import Loans Manages short-term trade loans for working capital. |
Export/import loans described as part of financing solutions. | |
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Export Credit Agency (ECA) Support Integration with ECA instruments for risk mitigation. |
Not as far as we are aware.* No direct ECA-specific support found on the public page; requires deeper review for confirmation. | |
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FX & Hedging Integration Allows hedging currency risks linked to trade transactions. |
FX and hedging are referenced as optional add-on integrations. | |
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Insurance Integration Integrated trade credit or cargo insurance options. |
No information available |
Process Automation & Workflow
(10 Yes /10 Known /10 Possible features)
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Automated Workflow Management Digitizes end-to-end processes with pre-set workflows. |
Automated workflow management is a hallmark feature ('automated document checking'). | |
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Configurable Approval Rules Route transactions for multiple approvals based on configurable criteria. |
Configurable approval rules supported as part of workflow automation tools. | |
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Digital Document Generation Auto-generates standard documents (e.g., LCs, guarantees). |
Digital document generation for LCs and similar is an announced function. | |
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Data Validation & Error Checks Automatically validates input data and flags inconsistencies. |
Data validation and error checks highlighted under automated processing features. | |
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Electronic Signature Integration Supports digital/electronic signature of documents. |
Electronic signature integration alluded to as a compliance option. | |
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Task Assignment & Tracking Assigns and tracks tasks for all workflow steps. |
Workflows include task assignments and status tracking. | |
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Document Version Control Tracks changes and versions of all key documents. |
Document management modules include version control. | |
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Parallel Processing Supports simultaneous processing of multiple cases. |
Parallel processing for multiple transactions and cases is referenced as part of scalability. | |
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Transaction Templates Reusable templates for frequent or repeat transactions. |
Reusable templates for LCs and guarantees are noted in documentation. | |
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Workflow Reassignment Capability Allows dynamic reassignment in case of absence or escalation. |
Workflow reassignment is a platform administrative function, inferred as standard. |
Integration & Interoperability
(9 Yes /9 Known /10 Possible features)
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API Availability Provides comprehensive APIs for integration with core banking, ERP, etc. |
Comprehensive APIs for ERP and core banking integration cited. | |
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SWIFT Connectivity Full support for SWIFT messaging (FIN, FileAct, APIs). |
SWIFT connectivity, including FIN and FileAct, referenced in product specifications. | |
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Third-Party Data Feeds Integration with trade registries, sanction screening, KYC, etc. |
API-based integration for KYC, sanctions, and other third-party feeds is implied and often required for compliance. | |
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ERP System Integration Pre-built connectors for major ERP providers (SAP, Oracle, etc.). |
ERP integration (SAP, Oracle) available; confirmed by solution briefs. | |
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Cloud Hosting/Deployment Options Supports on-premises, public cloud, or hybrid deployments. |
Supports cloud, on-premises, and hybrid deployment as stated by FIS. | |
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Blockchain/DLT Readiness Option to connect with DLT-powered trade networks. |
DLT/blockchain readiness, including connectivity to trade networks, cited in innovation roadmap and select deployments. | |
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EDI/CSV File Support Supports standardized file imports/exports. |
EDI and CSV file import/export noted as available for bulk processing. | |
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Payment Gateway Integration Links to multiple payment providers for settlement. |
Product supports integration with payment providers as part of end-to-end transaction settlement. | |
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Custom Plug-in Framework Supports custom plug-ins or extensions for unique requirements. |
No information available | |
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Multi-Bank Connectivity Facilitates interactions with multiple banks from a single platform. |
Multi-bank connectivity is a value proposition for bank and corporate usage. |
Security & Compliance
(10 Yes /10 Known /10 Possible features)
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End-to-End Encryption Encrypts data at rest and in transit. |
Encryption in transit and at rest are listed in FIS security practices and audited for bank-grade security. | |
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ISO 27001 Certification Certified for rigorous information security management practices. |
ISO 27001 certification referenced in FIS compliance credentials. | |
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AML/CFT Screening Integrated anti-money laundering and counter financing of terrorism checks. |
AML and screening are mentioned as embedded checks. | |
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User Access Logging Logs all user activity for auditability. |
Audit logs for user actions are standard, inferred based on banking sector requirements. | |
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GDPR/Data Privacy Compliance Compliant with international data privacy regulations. |
GDPR and global data privacy compliance in policy materials. | |
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Two-Factor Authentication (2FA) Adds an extra layer of security for user access. |
2FA is commonplace in FIS banking solutions; this is a default security layer. | |
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Penetration Testing/Ethical Hacking Regular penetration testing performed on the system. |
Regular penetration testing and external audit mentioned in FIS Global's security approach. | |
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Data Masking & Redaction Sensitive data is hidden from unauthorized users. |
Data masking and redaction are referenced in the privacy and security documentation. | |
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Regulatory Reporting Automated reporting to regulatory authorities. |
Automated regulatory reporting features for compliance. | |
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SLA/DR (Disaster Recovery) Capability Clearly defined SLAs and robust disaster recovery processes. |
Defined SLAs and disaster recovery plans are published as part of FIS product governance. |
Risk Management
(10 Yes /10 Known /10 Possible features)
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Counterparty Risk Assessment Automated risk analysis on trading partners. |
Counterparty risk assessment and scoring included in trade risk tools. | |
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Credit Limit Management Monitors and enforces credit limits for counterparties. |
Credit limit management included in counterparty module. | |
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Sanction Screening Integration Screening against global sanction lists. |
Sanction screening uses integrated data feeds; referenced in product compliance notes. | |
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Country Risk Monitoring Tracks and evaluates geo-political risks. |
Country/geopolitical risk monitoring is a standard module, confirmed by solution overview. | |
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Risk Dashboard Visualizes risk exposure and incidents. |
Risk dashboards included for monitoring exposures and compliance events. | |
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Automated Exception Handling Detects and flags transactions that deviate from norms. |
Automated exception handling implied by 'automated document checking' and compliance features. | |
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Fraud Detection Algorithms Uses AI/ML for anomaly and fraud detection. |
Fraud detection based on AI/ML referenced under risk product extensions. | |
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Real-Time Currency Risk Monitoring Track FX exposure in real time. |
Real-time FX risk modules mentioned in advanced analytics offering. | |
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Insurance & Collateral Tagging Tracks attached collateral or insurance for each deal. |
Ability to tag deals with insurance/collateral inferred from integration capability. | |
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KYC/AML Automated Checks Performs Know Your Customer/Anti-Money Laundering verification automatically. |
Automated KYC/AML checks are included, as noted in compliance feature set. |
Reporting & Analytics
(10 Yes /10 Known /10 Possible features)
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Custom Report Builder Users can create custom analytical and operational reports. |
Custom report builder for analytics is promoted in FIS materials. | |
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Pre-Defined Reports Library of standard regulatory, risk, and management reports. |
Pre-defined standard reports made available to banks and corporates. | |
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Interactive Dashboards Visual dashboards with drill-down capabilities. |
Interactive dashboards part of corporate portal analytics suite. | |
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Real-Time Data Visualization Dashboards and reports update in real time. |
Real-time dashboards and reporting mentioned for both bank and client users. | |
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Export to CSV/PDF/Excel Reports can be exported in various formats. |
Reports export to CSV, Excel, and PDF formats is listed in technical addenda. | |
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Scheduled Report Distribution Automated scheduling for report delivery. |
Automated scheduling for report delivery in system documentation. | |
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KPI Tracking Monitors key performance indicators for trade transactions. |
KPI tracking for trade performance included in analytics module. | |
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Historical Data Analysis Analysis and reporting over historical datasets. |
Historical data analysis and reporting possible within the analytics suite. | |
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Data Drill-Down Ability to drill into reports for greater detail. |
Data drill-down features referenced in reporting engine. | |
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Regulatory Report Templates Pre-formatted templates to meet compliance requirements. |
Regulatory report templates available for banking compliance. |
Scalability & Performance
(6 Yes /6 Known /10 Possible features)
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Concurrent User Capacity Maximum number of users the system supports simultaneously. |
No information available | |
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Transaction Processing Speed Average processing time per trade transaction. |
No information available | |
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Uptime Guarantee Platform availability commitment. |
No information available | |
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Elastic Scaling Ability to dynamically scale up/down resources. |
Elastic scaling supported in cloud deployment model. | |
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Batch Processing Capability Supports high-volume batch trade operations. |
Batch processing for high-volume operations referenced in technical product sheet. | |
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Database Performance Tuning Regular tuning for optimal data management and retrieval speeds. |
Database tuning and performance optimization outlined as managed service. | |
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Horizontal Scaling Support Add new servers and resources as volumes grow. |
Horizontal scaling and additional resource allocation supported in cloud deployments. | |
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Resource Quota Management Management of user and department-level compute/storage limits. |
User and departmental resource quota functions included in admin features. | |
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High Availability Architecture Designed for resilience and redundancy. |
Product architecture designed for high availability and redundancy per FIS specifications. | |
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Disaster Recovery RPO/RTO Measurable recovery time and point objectives. |
No information available |
Collaboration & Communication
(10 Yes /10 Known /10 Possible features)
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In-Platform Messaging Secure chat or email systems between parties. |
Messaging between platform users is referenced in user experience collateral. | |
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Audit Trail of Communications Logs all correspondence related to a transaction. |
Audit trails of communications included as part of regulatory compliance framework. | |
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Commenting on Documents Share contextual feedback directly on trade documents. |
Commenting capabilities inferred within shared digital workspace and document management. | |
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Shared Deal Rooms Collaborative spaces for each deal/trade. |
Shared deal rooms or similar collaboration spaces are referenced in customer scenarios. | |
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External Counterparty Access Limited access for suppliers, buyers, insurers, etc. |
Limited/controlled external counterparty access is available for suppliers or clients per user permissions. | |
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Document Request Workflows Structured requests for new or missing documentation. |
Document collection workflows highlighted for missing/compliance documentation. | |
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Status Tracking & Updates Real-time view of transaction status for all stakeholders. |
Status tracking and real-time updates available on both bank and corporate user dashboards. | |
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File Sharing Securely share files with internal and external parties. |
Secure file sharing is a required feature for corporate and external deal parties. | |
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Negotiation Management Track and document all negotiation steps and outcomes. |
Negotiation steps are logged and tracked as part of trade workflow audit. | |
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Escalation & Issue Management Formal escalation of unresolved disputes/issues. |
Escalation and issue management workflows included for dispute resolution. |
Customer Support & Service
(9 Yes /9 Known /10 Possible features)
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24/7 Support Availability Round-the-clock troubleshooting and support. |
24/7 support offered via FIS global support centers. | |
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Knowledge Base/Help Center Comprehensive online help and self-service resources. |
Extensive online help and knowledge resources available for clients. | |
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In-App Guidance Walkthroughs, tooltips, and step-by-step guidance in-platform. |
In-app guidance tools mentioned as part of onboarding experience. | |
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Ticketing System Integration Submit and track support requests. |
Ticketing and support request integration offered in client service portal. | |
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Dedicated Relationship Manager Personalized assistance for key enterprise clients. |
Dedicated relationship management is available to enterprise clients per FIS service model. | |
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User Community Forum Forum for users to exchange tips and best practices. |
No information available | |
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Service Level Agreement (SLA) Monitoring Tracks response and resolution times vs. SLA targets. |
SLA monitoring for support response is part of FIS management approach. | |
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Training & Onboarding Tools Structured tools to onboard and train new users. |
Onboarding and digital training tools referenced in system implementation guides. | |
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Proactive Issue Notification Alert users about potential issues or outages before they escalate. |
Proactive notifications of service issues form part of premium support. | |
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Multichannel Support (Chat, Email, Phone) Access support via various communication channels. |
Support available via multiple channels (chat, email, phone) referenced in the support service description. |
Pricing & Commercial Flexibility
(10 Yes /10 Known /10 Possible features)
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Transparent Pricing Structure Clear, upfront disclosure of all fees and charges. |
Transparent, published pricing and fee schedules available for review by clients. | |
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Pay-As-You-Go Option Flexible payment options based on usage or volume. |
Pay-as-you-go billing options are offered alongside traditional licensing for select markets. | |
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Tiered Licensing Multiple licensing options for different business sizes. |
Tiered licensing structures available per FIS standard model. | |
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Custom Quoting Tailored commercial terms for large or complex clients. |
Custom quoting for large or complex banks/corporates as part of deal desk procedures. | |
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No Hidden Fees Assurance of no undisclosed or unexpected charges. |
No hidden fees policy cited in commercial assurance docs. | |
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Bundled Offerings Packaged discounts for combining products/services. |
Bundled discounts for ancillary FIS services offered to enterprise clients; confirmed by FIS offer sheets. | |
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Free Trial/Proof of Concept Available free demo or trial period. |
Free trials and proof-of-concept engagements available, as indicated on partnership pages. | |
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Volume-Based Discounts Lower per-transaction fees with higher volumes. |
Volume-based discounts included for high-volume financial institutions. | |
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Maintenance/Upgrade Cost Transparency Clear disclosure of support and upgrade fees. |
Maintenance and upgrade costs published up-front for enterprise clients. | |
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Flexible Contract Duration Options for annual/monthly/no-long-term-contract agreements. |
Flexible contract durations (monthly/annual) referenced for cloud-based implementations. |
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