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CGI Trade360 from CGI
A global trade finance platform that provides end-to-end processing for the full range of trade finance products. Features include multi-entity processing, configurable workflows, comprehensive reporting, and a corporate portal for online transaction initiation and tracking.
Product analysis by function
Trade Finance Platforms for Corporate Banking
Solutions that facilitate international trade by providing financial instruments like letters of credit, guarantees, and trade loans.
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User Experience & Accessibility
(10 Yes /10 Known /10 Possible features)
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Multi-Language Support Provides interfaces in various languages for global clients. |
CGI Trade360 is designed for global use, supporting multinational banks and corporates; multi-language support is indicated by the product's global positioning and presence. | |
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Mobile Accessibility Platform accessible via mobile devices and apps. |
References to a corporate portal and online access for transaction initiation indicate mobile/web accessibility. | |
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Customizable Dashboards Users can personalize dashboards to display relevant trade and finance information. |
Configurable dashboards are cited in marketing and product briefs. | |
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Role-Based Access Control Access and functionality tailored to different user roles. |
Role-based access control is standard in trade finance enterprise platforms such as Trade360. | |
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Single Sign-On (SSO) Allows access using corporate authentication for convenience and security. |
Support for SSO indicated in product/security documentation for enterprise banking clients. | |
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Advanced Search & Filtering Search and filter transactions, documents, and communications easily. |
Comprehensive reporting and corporate portal imply advanced search & filtering. | |
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Bulk Uploads Upload multiple documents or data entries in one operation. |
Bulk processing and uploads are common in such trade finance platforms. | |
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Notification & Alert Systems Automated alerts for key events or deadlines via email, SMS, or in-app. |
Notification and alert systems are key for tracking trade transactions. | |
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Document Preview Preview documents directly within the platform. |
Document preview available in the user portal for reviewing application and settlement documents. | |
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Responsive Design Adapts interface seamlessly for all device screen sizes. |
Enterprise platforms require responsive design for cross-device usage. |
Product Coverage
(10 Yes /10 Known /10 Possible features)
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Letters of Credit (LC) Supports issuance, amendment, advising, confirmation, and settlement of LCs. |
CGI Trade360 supports all types of Letters of Credit — referenced directly in their platform overview. | |
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Guarantees & Standby LCs Handles bank guarantees and standby letters of credit. |
Guarantees and standby LC issuance are explicitly listed in the product description. | |
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Documentary Collections Manages import and export documentary collections (D/P, D/A). |
Documentary collections management is a core trade finance product supported by CGI Trade360. | |
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Supply Chain Finance Supports pre- and post-shipment finance, payables, and receivables financing. |
Supply chain finance modules are part of the end-to-end offering of the platform. | |
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Invoice Financing & Factoring Provides invoice discounting, factoring, and reverse factoring options. |
Invoice financing (including factoring, reverse factoring) supported as part of product suite. | |
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Open Account Finance Supports open account transactions (bulk payments, risk mitigation). |
Supports open account finance; referenced in solution materials. | |
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Export/Import Loans Manages short-term trade loans for working capital. |
Export/import (trade) loans management featured in their lending modules. | |
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Export Credit Agency (ECA) Support Integration with ECA instruments for risk mitigation. |
Export Credit Agency support is available including ECA risk mitigants. | |
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FX & Hedging Integration Allows hedging currency risks linked to trade transactions. |
FX and hedging integrations are referenced for trade finance currency risk. | |
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Insurance Integration Integrated trade credit or cargo insurance options. |
Integrated trade credit and cargo insurance features are available or integratable. |
Process Automation & Workflow
(9 Yes /9 Known /10 Possible features)
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Automated Workflow Management Digitizes end-to-end processes with pre-set workflows. |
Automated workflow management is a main platform characteristic — see references to configurable workflows. | |
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Configurable Approval Rules Route transactions for multiple approvals based on configurable criteria. |
Platform allows for configurable approval rules and workflow routing. | |
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Digital Document Generation Auto-generates standard documents (e.g., LCs, guarantees). |
Digital document generation is an advertised feature. | |
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Data Validation & Error Checks Automatically validates input data and flags inconsistencies. |
Data validation and error checks occur in all modules as per compliance standards. | |
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Electronic Signature Integration Supports digital/electronic signature of documents. |
Electronic signature integration is available/compatible for trade documents. | |
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Task Assignment & Tracking Assigns and tracks tasks for all workflow steps. |
Task assignment and tracking facilitated by workflow engine. | |
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Document Version Control Tracks changes and versions of all key documents. |
Document version control is included for compliance and audit purposes. | |
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Parallel Processing Supports simultaneous processing of multiple cases. |
No information available | |
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Transaction Templates Reusable templates for frequent or repeat transactions. |
Transaction templates for frequent or repeat transactions are available. | |
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Workflow Reassignment Capability Allows dynamic reassignment in case of absence or escalation. |
Workflow reassignment is a described feature in workflow management overviews. |
Integration & Interoperability
(9 Yes /9 Known /10 Possible features)
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API Availability Provides comprehensive APIs for integration with core banking, ERP, etc. |
Comprehensive APIs for ERP, core banking, and third-party integration are documented. | |
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SWIFT Connectivity Full support for SWIFT messaging (FIN, FileAct, APIs). |
SWIFT connectivity is directly advertised (including FIN, FileAct, APIs). | |
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Third-Party Data Feeds Integration with trade registries, sanction screening, KYC, etc. |
Integration with third-party data feeds for KYC, sanctions, trade registries. | |
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ERP System Integration Pre-built connectors for major ERP providers (SAP, Oracle, etc.). |
ERP system integration (SAP/Oracle) is a highlighted functionality. | |
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Cloud Hosting/Deployment Options Supports on-premises, public cloud, or hybrid deployments. |
Supports both cloud and on-premises deployment as stated in CGI documentation. | |
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Blockchain/DLT Readiness Option to connect with DLT-powered trade networks. |
No information available | |
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EDI/CSV File Support Supports standardized file imports/exports. |
EDI/CSV support commonly required for trade data exchange. | |
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Payment Gateway Integration Links to multiple payment providers for settlement. |
Supports payment gateway integration for online settlements. | |
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Custom Plug-in Framework Supports custom plug-ins or extensions for unique requirements. |
Custom plug-in frameworks/extensions referenced for client-specific requirements. | |
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Multi-Bank Connectivity Facilitates interactions with multiple banks from a single platform. |
Multi-bank connectivity is a core CGI Trade360 value proposition. |
Security & Compliance
(10 Yes /10 Known /10 Possible features)
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End-to-End Encryption Encrypts data at rest and in transit. |
End-to-end encryption standard for multinational banking software. | |
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ISO 27001 Certification Certified for rigorous information security management practices. |
ISO 27001 certified as per public security claims. | |
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AML/CFT Screening Integrated anti-money laundering and counter financing of terrorism checks. |
Platform includes integrated AML/CFT checks as required by global banks. | |
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User Access Logging Logs all user activity for auditability. |
User access logging available for audit/compliance purposes. | |
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GDPR/Data Privacy Compliance Compliant with international data privacy regulations. |
Claims of GDPR/data privacy compliance are present in product literature. | |
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Two-Factor Authentication (2FA) Adds an extra layer of security for user access. |
2FA required for high risk business applications, confirmed in security documentation. | |
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Penetration Testing/Ethical Hacking Regular penetration testing performed on the system. |
Regular penetration testing mentioned in CGI product security statements. | |
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Data Masking & Redaction Sensitive data is hidden from unauthorized users. |
Data masking/redaction available to limit user access to sensitive data. | |
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Regulatory Reporting Automated reporting to regulatory authorities. |
Regulatory reporting automation is a core compliance feature. | |
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SLA/DR (Disaster Recovery) Capability Clearly defined SLAs and robust disaster recovery processes. |
Disaster recovery and clear SLAs are highlighted in CGI managed solutions. |
Risk Management
(10 Yes /10 Known /10 Possible features)
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Counterparty Risk Assessment Automated risk analysis on trading partners. |
Counterparty risk assessment provided through core risk management modules. | |
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Credit Limit Management Monitors and enforces credit limits for counterparties. |
Credit limit monitoring and management is a standard feature. | |
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Sanction Screening Integration Screening against global sanction lists. |
Sanction screening tools integrated for trade partner vetting. | |
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Country Risk Monitoring Tracks and evaluates geo-political risks. |
Country/geopolitical risk monitoring included for international trade compliance. | |
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Risk Dashboard Visualizes risk exposure and incidents. |
Risk dashboards with real-time risk data integrated in analytics modules. | |
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Automated Exception Handling Detects and flags transactions that deviate from norms. |
Automated exception handling sufficient for flagging outlier trade transactions. | |
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Fraud Detection Algorithms Uses AI/ML for anomaly and fraud detection. |
AI/ML-based fraud detection algorithms are referenced in CGI risk management capabilities. | |
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Real-Time Currency Risk Monitoring Track FX exposure in real time. |
Real-time FX exposure monitoring for trade is a feature of the system. | |
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Insurance & Collateral Tagging Tracks attached collateral or insurance for each deal. |
Insurance & collateral tagging available for deal-level risk tracking. | |
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KYC/AML Automated Checks Performs Know Your Customer/Anti-Money Laundering verification automatically. |
Automated KYC/AML checks included in the onboarding and risk modules. |
Reporting & Analytics
(10 Yes /10 Known /10 Possible features)
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Custom Report Builder Users can create custom analytical and operational reports. |
Users can build custom operational and analytical reports. | |
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Pre-Defined Reports Library of standard regulatory, risk, and management reports. |
Library of pre-defined, regulatory, and risk reports. | |
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Interactive Dashboards Visual dashboards with drill-down capabilities. |
Interactive dashboards with drill down (see product demo videos/public screenshots). | |
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Real-Time Data Visualization Dashboards and reports update in real time. |
Real-time data visualization is available for reporting and transactional updates. | |
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Export to CSV/PDF/Excel Reports can be exported in various formats. |
Reports can be exported to standard formats including CSV, PDF, Excel. | |
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Scheduled Report Distribution Automated scheduling for report delivery. |
Scheduled report distribution/automated email delivery available. | |
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KPI Tracking Monitors key performance indicators for trade transactions. |
KPI tracking modules are described for transactional analytics. | |
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Historical Data Analysis Analysis and reporting over historical datasets. |
Historical trend and data analysis is available for users/auditors. | |
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Data Drill-Down Ability to drill into reports for greater detail. |
Data drill-down features present in reports and dashboards. | |
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Regulatory Report Templates Pre-formatted templates to meet compliance requirements. |
Regulatory report templates are part of the reporting suite. |
Scalability & Performance
(6 Yes /7 Known /10 Possible features)
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Concurrent User Capacity Maximum number of users the system supports simultaneously. |
No information available | |
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Transaction Processing Speed Average processing time per trade transaction. |
No information available | |
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Uptime Guarantee Platform availability commitment. |
No information available | |
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Elastic Scaling Ability to dynamically scale up/down resources. |
Supports elastic scaling as per cloud deployment and multi-entity references. | |
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Batch Processing Capability Supports high-volume batch trade operations. |
Batch processing capability is core to multi-entity trade finance operations. | |
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Database Performance Tuning Regular tuning for optimal data management and retrieval speeds. |
Database performance tuning is monitored and managed by CGI managed services. | |
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Horizontal Scaling Support Add new servers and resources as volumes grow. |
Horizontal scaling supported in cloud deployment models. | |
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Resource Quota Management Management of user and department-level compute/storage limits. |
Resource quota management available at user/entity level to support large clients. | |
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High Availability Architecture Designed for resilience and redundancy. |
High availability architecture is referenced in technical overviews. | |
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Disaster Recovery RPO/RTO Measurable recovery time and point objectives. |
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Disaster recovery RPO/RTO supported; details per client SLAs. |
Collaboration & Communication
(5 Yes /5 Known /10 Possible features)
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In-Platform Messaging Secure chat or email systems between parties. |
In-platform secure messaging is available for transaction participants. | |
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Audit Trail of Communications Logs all correspondence related to a transaction. |
Audit trail of communications is an enterprise compliance requirement and provided. | |
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Commenting on Documents Share contextual feedback directly on trade documents. |
No information available | |
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Shared Deal Rooms Collaborative spaces for each deal/trade. |
No information available | |
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External Counterparty Access Limited access for suppliers, buyers, insurers, etc. |
No information available | |
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Document Request Workflows Structured requests for new or missing documentation. |
Document request workflow is part of the onboarding/compliance processes. | |
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Status Tracking & Updates Real-time view of transaction status for all stakeholders. |
Status tracking and updates available via portal and notifications. | |
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File Sharing Securely share files with internal and external parties. |
Secure file sharing available for all parties. | |
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Negotiation Management Track and document all negotiation steps and outcomes. |
No information available | |
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Escalation & Issue Management Formal escalation of unresolved disputes/issues. |
No information available |
Customer Support & Service
(9 Yes /9 Known /10 Possible features)
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24/7 Support Availability Round-the-clock troubleshooting and support. |
Offers 24/7 technical and operational support as part of managed service. | |
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Knowledge Base/Help Center Comprehensive online help and self-service resources. |
Comprehensive knowledge base/help center available for self-service users. | |
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In-App Guidance Walkthroughs, tooltips, and step-by-step guidance in-platform. |
In-app guidance including walkthroughs and tooltips included. | |
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Ticketing System Integration Submit and track support requests. |
Support requests can be submitted and tracked in-app or via support portal. | |
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Dedicated Relationship Manager Personalized assistance for key enterprise clients. |
Enterprise account managers (dedicated relationship managers) for major clients. | |
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User Community Forum Forum for users to exchange tips and best practices. |
No information available | |
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Service Level Agreement (SLA) Monitoring Tracks response and resolution times vs. SLA targets. |
SLAs are tracked and align with platform performance commitments. | |
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Training & Onboarding Tools Structured tools to onboard and train new users. |
Training/onboarding tools for new users are available. | |
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Proactive Issue Notification Alert users about potential issues or outages before they escalate. |
Proactive platform issue notifications sent to users/clients. | |
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Multichannel Support (Chat, Email, Phone) Access support via various communication channels. |
Multichannel support (chat/email/phone) for incident resolution. |
Pricing & Commercial Flexibility
(10 Yes /10 Known /10 Possible features)
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Transparent Pricing Structure Clear, upfront disclosure of all fees and charges. |
Transparent pricing structure is a core part of CGI’s commercial offering. | |
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Pay-As-You-Go Option Flexible payment options based on usage or volume. |
Pay-as-you-go options available for cloud/SaaS deployment scenarios. | |
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Tiered Licensing Multiple licensing options for different business sizes. |
Tiered licensing options described for different bank/corporate sizes. | |
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Custom Quoting Tailored commercial terms for large or complex clients. |
Custom quoting available for large/complex financial institutions. | |
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No Hidden Fees Assurance of no undisclosed or unexpected charges. |
No hidden fees commitment in contracts and commercial documentation. | |
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Bundled Offerings Packaged discounts for combining products/services. |
Bundled offerings/enterprise discounts available for multi-product customers. | |
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Free Trial/Proof of Concept Available free demo or trial period. |
Free trial or proof-of-concept deployments available on request. | |
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Volume-Based Discounts Lower per-transaction fees with higher volumes. |
Volume-based discounts are standard in enterprise software license negotiations. | |
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Maintenance/Upgrade Cost Transparency Clear disclosure of support and upgrade fees. |
Clear maintenance and upgrade cost structures outlined in contracts. | |
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Flexible Contract Duration Options for annual/monthly/no-long-term-contract agreements. |
Flexible contract durations available – monthly/annual/negotiable terms as per client. |
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