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DN Series ATMs from Diebold Nixdorf

Modular design with cash recycling, advanced security, personalized experiences, and sustainability features. Branch solutions include assisted self-service kiosks and integrated branch software platforms.

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Product analysis by function

ATM and Branch Technology for Retail Banking

Hardware and software for physical banking locations, including ATMs, cash recyclers, and branch automation systems.
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ATM Hardware Capabilities
(9 Yes /10 Known /14 Possible features)

ATM Software & User Experience
(8 Yes /8 Known /13 Possible features)

ATM Security Features
(9 Yes /9 Known /14 Possible features)

ATM Network Management
(10 Yes /10 Known /13 Possible features)

Branch Technology Infrastructure
(0 Yes /0 Known /12 Possible features)

Teller Technology
(0 Yes /0 Known /13 Possible features)

Branch Self-Service Technology
(0 Yes /0 Known /13 Possible features)

Digital Integration Features
(0 Yes /0 Known /12 Possible features)

Staff Productivity Tools
(0 Yes /0 Known /12 Possible features)

Compliance and Security
(0 Yes /0 Known /14 Possible features)

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Cash Dispensing Capacity Maximum amount of cash the ATM can hold before requiring replenishment		No information available
Deposit Acceptance Ability to accept cash and check deposits from customers		DN Series supports cash and check deposits; product brochures mention deposit acceptance.
Check Scanning Capability to scan and process check deposits with image capture		Check scanning and imaging is included as a standard capability in advanced DN ATMs.
Bulk Note Acceptance Ability to accept multiple bills in a single deposit transaction without individual insertion		Bulk note acceptance is a highlighted feature of the cash recycling modules.
Multi-Denomination Dispensing Capability to dispense various bill denominations (not just standard 20s)		DN Series supports dispensing multiple denominations — details in product sheet.
Coin Dispensing Ability to dispense coins for more precise withdrawal amounts		Not as far as we are aware.* Standard DN Series do not dispense coins; feature not listed in main product literature.
Processing Speed Time required to complete standard transactions		No information available
Accessibility Features Compliance with ADA requirements including wheelchair access, braille keypads, and audio guidance		ADA-compliant; features braille, audio, and wheelchair accessibility as per website.
Screen Size Diagonal measurement of display screen		No information available
Touchscreen Capability Interactive touchscreen interface rather than physical buttons only		Touchscreen interface is a marketed feature of DN Series ATMs.
Card Reader Technology Support for chip cards, contactless/NFC, and magnetic stripe cards		Supports chip, NFC/contactless, and magstripe; outlined in product brochure.
Mobile Integration Support for cardless transactions via mobile phone (QR codes, NFC)		Mobile integration (NFC, QR cardless access) is supported by DN Series.
Biometric Authentication Support for fingerprint, facial recognition, or other biometric verification methods		Biometric authentication options (fingerprint, facial) are available on some DN Series configurations.
Energy Efficiency Power consumption rating during operation and standby		No information available

User Interface Customization Ability to customize UI based on customer preferences or bank branding		Customizable UI and bank branding options are promoted on DN Series product pages.
Multi-language Support Number of languages available for customer interactions		No information available
Personalized Greeting Ability to recognize and greet customers by name based on card information		Personalized greetings based on card/account profile enabled by software platform.
Favorite Transaction Memory Capability to remember and suggest frequent transactions for returning customers		Favorite/suggested transactions available in UX; see ATM Experience documentation.
Digital Receipt Options Support for email, SMS, or app-based transaction receipts as alternatives to paper		Multiple digital receipt options (SMS, email, app), as stated in brochures.
Transaction Variety Number of different transaction types supported beyond basic withdrawals		No information available
Guided User Assistance Interactive help videos or animations to assist with complex transactions		Interactive guidance and help functions mentioned in the omnichannel software platform.
Bill Payment Functionality Ability to pay bills to registered payees directly from the ATM		Bill payment is a standard feature per DN ATM documentation.
Account Management Capability to view balances, statements, and perform transfers between accounts		Account management functions (balance, transfer, mini-statement) in all modern DN ATMs.
Appointment Scheduling Option to schedule branch appointments directly from the ATM		No information available
Product Applications Ability to apply for new banking products like loans or credit cards		No information available
Transaction Time Limit Maximum allowed session time before timing out for security		No information available
Screen Timeout Customization Ability for users to extend session time for complex transactions		Session extension available for complex transactions supported in DN UX.

EMV Chip Compliance Support for EMV chip card security standards		Fully compliant with EMV chip standards.
End-to-End Encryption Encryption of all data from card entry through transaction processing		End-to-end encryption from card insertion to host, per security whitepaper.
Skimming Detection Technology to detect and prevent card skimming devices		Anti-skimming sensors and active detection systems on all new DN ATMs.
PIN Shield Design Physical design elements to prevent PIN observation during entry		PIN shield, privacy panels, and secure input—see physical security features.
Camera Integration Number of security cameras monitoring ATM usage and surroundings		No information available
Vandal Resistance Rating Rating of physical durability against tampering attempts		No information available
Software Update Frequency Frequency of security software updates		No information available
Multi-factor Authentication Support for additional verification beyond PIN (biometric, OTP)		Multi-factor authentication (fingerprint and SMS/OTP; configurable by deployer).
Transaction Anomaly Detection AI-based monitoring to flag unusual transaction patterns		Advanced fraud/anomaly detection is supported in DN Vynamic security suite.
Alarm Systems Integration with silent alarms and monitoring services		ATM alarm integration is standard for physical and remote monitoring.
Safe Rating Security rating of internal cash storage safe		No information available
Physical Location Monitoring Sensors to detect physical tampering with ATM installation		Shock, tilt, and tamper sensors monitored by DN management systems.
Customer Authentication Time Limits Maximum time allowed for authentication before session timeout		No information available
Card Data Protection Compliance with PCI DSS standards for card data protection		PCI DSS compliance for card data protection (listed on product compliance documentation).

Remote Monitoring Capabilities Ability to monitor ATM status, cash levels, and functionality remotely		Remote diagnostics/monitoring software available for all DN ATMs.
Predictive Maintenance AI-based prediction of maintenance needs before failures occur		Predictive maintenance powered by analytics is a feature of DN's Vynamic software platform.
Cash Management Forecasting Algorithms to predict cash needs based on usage patterns		Cash forecasting is a highlighted benefit of the DN Vynamic management platform.
Uptime Percentage Average operational availability of ATMs in the network		No information available
Remote Software Updates Ability to deploy software updates without physical intervention		Remote software updates are a marketing feature of Vynamic Management.
Fleet Management Dashboard Centralized monitoring interface for entire ATM network		Fleet management dashboards are included in DN's software suite.
Incident Response Time Average time to respond to and begin resolving ATM issues		No information available
Transaction Reconciliation Automated balancing and reconciliation of all transactions		Automated reconciliation supported in Vynamic Transaction Management.
Network Connection Redundancy Backup connection methods if primary network fails		Network connection redundancy (4G/cellular fallback) available—hardware option.
Terminal Management System Comprehensive software for managing all aspects of ATM operations		Terminal Management System is standard for DN Series (via Vynamic platform).
API Integration Capabilities Support for integration with core banking and third-party systems		API integration advertised for core banking and third-party software in DN's documentation.
Performance Analytics Detailed reporting on usage patterns, transaction types, and performance metrics		Performance analytics built into management platform and dashboard.
Load Balancing Ability to direct customers to nearby less busy ATMs during high-volume periods		No information available

Core Banking System Integration Seamless connection between branch technology and core banking platform		No information available
Network Reliability Uptime percentage of branch network infrastructure		No information available
Backup Power Systems Duration branch technology can operate during power outages		No information available
Data Center Redundancy Multiple data centers for failover in case of outages		No information available
Wireless Coverage Percentage of branch with reliable wireless connectivity for mobile devices		No information available
Network Security Advanced security measures protecting branch networks from intrusion		No information available
System Response Time Average time for banking applications to respond to queries		No information available
Cloud vs. On-Premises Deployment model for branch technology systems		No information available
Data Synchronization Real-time synchronization of data across channels and branches		No information available
Branch Connectivity Bandwidth Data transfer capacity of branch network connection		No information available
Virtualization Capabilities Support for virtualized applications and desktop environments		No information available
Disaster Recovery Time Objective Time to restore branch systems after major incident		No information available

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Financial Technology Year

DN Series ATMs from Diebold Nixdorf

Product analysis by function

ATM and Branch Technology for Retail Banking

ATM Hardware Capabilities
(9 Yes /10 Known /14 Possible features)

ATM Software & User Experience
(8 Yes /8 Known /13 Possible features)

ATM Security Features
(9 Yes /9 Known /14 Possible features)

ATM Network Management
(10 Yes /10 Known /13 Possible features)

Branch Technology Infrastructure
(0 Yes /0 Known /12 Possible features)

Teller Technology
(0 Yes /0 Known /13 Possible features)

Branch Self-Service Technology
(0 Yes /0 Known /13 Possible features)

Digital Integration Features
(0 Yes /0 Known /12 Possible features)

Staff Productivity Tools
(0 Yes /0 Known /12 Possible features)

Compliance and Security
(0 Yes /0 Known /14 Possible features)

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Teller Cash Recycler Integration Automated cash handling devices that count, store, and dispense cash		No information available
Cash Counting Accuracy Error rate of automated cash counting systems		No information available
Teller Interface Usability Intuitive design of teller software reducing training time		No information available
Transaction Processing Speed Average time to complete standard teller transactions		No information available
Customer Identification Integration Automated verification of customer identity documents		No information available
Digital Signature Capture Electronic capture and storage of customer signatures		No information available
Customer History Access Immediate access to complete customer relationship data		No information available
Dual Control Features Security features requiring multiple employee approvals for sensitive transactions		No information available
Integration with CRM Connection to customer relationship management system for personalized service		No information available
Fraud Detection Alerts Real-time alerts for potentially fraudulent transactions		No information available
Automated Regulatory Compliance Built-in checks for KYC, AML, and other regulatory requirements		No information available
Currency Exchange Functionality Support for foreign exchange transactions with current rates		No information available
Offline Capability Ability to process basic transactions during network outages		No information available

Interactive Teller Machines Advanced ATMs with video conferencing to remote tellers		No information available
Video Banking Hours Hours when video teller service is available beyond branch hours		No information available
Kiosk Accessibility Compliance with accessibility standards for self-service kiosks		No information available
Account Opening Terminals Self-service stations for opening new accounts or products		No information available
Digital Document Stations Self-service stations for document uploading and processing		No information available
Queue Management System Digital system for customer check-in and wait time management		No information available
Wait Time Accuracy Accuracy of predicted wait times provided to customers		No information available
Educational Displays Interactive screens providing product information and financial education		No information available
Remote Assistance Integration Ability for customers to connect with specialists not present in branch		No information available
Contactless Service Options Touch-free interaction methods for self-service technologies		No information available
Automated ID Verification Self-service identity verification through document scanning and biometrics		No information available
Instant Card Issuance On-site printing of debit or credit cards for immediate use		No information available
Card Printing Speed Time to produce a fully functional payment card in-branch		No information available

Mobile Pre-staging Ability to prepare ATM transactions on mobile before approaching machine		No information available
Cardless Withdrawal Support for cash withdrawals using mobile app instead of physical card		No information available
Cross-Channel Transaction Continuity Ability to start transactions in one channel and complete in another		No information available
Unified Customer View Single consolidated view of customer across all channels		No information available
Digital Appointment Booking Online scheduling system for branch appointments		No information available
Mobile Branch Locator GPS-based functionality to find nearest branch or ATM with specific features		No information available
Digital ID Integration Support for digital identity verification across channels		No information available
Branch WiFi Integration Secure customer WiFi with banking app integration in branches		No information available
QR Code Functionality Support for QR codes to authenticate or facilitate transactions		No information available
Branch Digital Signage Dynamic digital displays with personalized marketing based on mobile app data		No information available
API Availability Number of APIs available for integrating branch/ATM with other systems		No information available
Omnichannel Analytics Unified analytics across digital and physical channels		No information available

Tablet Banking Mobile devices allowing staff to assist customers anywhere in branch		No information available
Customer Analytics Dashboard Real-time customer insights for personalized service		No information available
Digital Onboarding Tools Paperless account opening and customer onboarding solutions		No information available
Onboarding Time Reduction Percentage reduction in time to complete new account opening		No information available
Knowledge Management System Centralized repository of information and procedures for staff reference		No information available
Task Management Software Digital workflow and assignment tracking for branch tasks		No information available
Video Conferencing Integration Built-in capability to connect customers with remote specialists		No information available
Document Management System Digital storage and retrieval of customer documents		No information available
Staff Scheduling Technology Automated scheduling based on predicted branch traffic and staff skills		No information available
Performance Analytics Metrics tracking individual and team performance		No information available
Internal Communication Platform Digital platform for staff communication and collaboration		No information available
Training Modules Digital learning tools for ongoing staff development		No information available

AML Compliance Automation Automated monitoring and flagging of potentially suspicious transactions		No information available
KYC Digital Verification Electronic verification of customer identity documents		No information available
Biometric Authentication Types of biometric verification supported (fingerprint, facial, etc.)		No information available
Transaction Monitoring Real-time monitoring of transactions for fraud and compliance issues		No information available
Branch Video Surveillance Coverage of video monitoring within branch locations		No information available
Video Retention Period Duration security video footage is stored		No information available
Staff Authentication Levels Multiple levels of authentication for staff based on transaction sensitivity		No information available
Physical Access Control Electronic systems controlling access to sensitive areas		No information available
Regulatory Reporting Automation Automated generation of required regulatory reports		No information available
Data Privacy Controls Systems ensuring compliance with data protection regulations		No information available
Security Incident Response Time Average time to respond to security incidents		No information available
Environmental Monitoring Systems monitoring temperature, water, smoke for physical infrastructure protection		No information available
Compliance Training Modules Digital training tools for staff compliance education		No information available
Document Authenticity Verification Technology to verify authenticity of identification documents		No information available

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Financial Technology Year

DN Series ATMs from Diebold Nixdorf

Product analysis by function

ATM and Branch Technology for Retail Banking

ATM Hardware Capabilities (9 Yes /10 Known /14 Possible features)

ATM Software & User Experience (8 Yes /8 Known /13 Possible features)

ATM Security Features (9 Yes /9 Known /14 Possible features)

ATM Network Management (10 Yes /10 Known /13 Possible features)

Branch Technology Infrastructure (0 Yes /0 Known /12 Possible features)

Teller Technology (0 Yes /0 Known /13 Possible features)

Branch Self-Service Technology (0 Yes /0 Known /13 Possible features)

Digital Integration Features (0 Yes /0 Known /12 Possible features)

Staff Productivity Tools (0 Yes /0 Known /12 Possible features)

Compliance and Security (0 Yes /0 Known /14 Possible features)

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ATM Hardware Capabilities
(9 Yes /10 Known /14 Possible features)

ATM Software & User Experience
(8 Yes /8 Known /13 Possible features)

ATM Security Features
(9 Yes /9 Known /14 Possible features)

ATM Network Management
(10 Yes /10 Known /13 Possible features)

Branch Technology Infrastructure
(0 Yes /0 Known /12 Possible features)

Teller Technology
(0 Yes /0 Known /13 Possible features)

Branch Self-Service Technology
(0 Yes /0 Known /13 Possible features)

Digital Integration Features
(0 Yes /0 Known /12 Possible features)

Staff Productivity Tools
(0 Yes /0 Known /12 Possible features)

Compliance and Security
(0 Yes /0 Known /14 Possible features)