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Infosys Finacle Core Banking Solution from Infosys
Comprehensive banking platform with capabilities for retail, corporate, wealth management and Islamic banking. Includes account management, deposits, loans, limits, collaterals, payments processing, and a customer information system with open API architecture.
Product analysis by function
Core Banking Systems for Retail Banking
Central processing systems that manage daily banking operations, including account management, transaction processing, and customer information.
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Core Banking Features
(11 Yes /11 Known /12 Possible features)
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Account Management Ability to create, modify, and close different types of customer accounts (checking, savings, term deposits) |
Finacle Core Banking explicitly offers comprehensive account management capabilities including creation, modification, and management of various account types (checking, savings, term deposits) as indicated on their product page. | |
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Transaction Processing Processing of deposits, withdrawals, transfers, and other financial transactions with proper logging |
Finacle includes transaction processing as a core functionality, supporting deposits, withdrawals, transfers and other financial transactions with proper logging as part of its core banking solution. | |
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Transactions Per Second Maximum number of financial transactions the system can process per second |
No information available | |
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Interest Calculation Automated calculation and application of interest for deposit and loan accounts |
Finacle Core Banking includes automated interest calculation and application for both deposit and loan accounts as part of its core functionality. | |
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Batch Processing Ability to handle end-of-day/month batch processes for account updates and reconciliation |
Finacle supports end-of-day/month batch processing for account updates and reconciliation as standard for core banking operations. | |
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Multi-Currency Support Support for accounts and transactions in multiple currencies |
Finacle Core Banking supports multi-currency operations, allowing accounts and transactions in multiple currencies. | |
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Fee Management Configuration and automated application of various banking fees and charges |
Fee management is included in Finacle, allowing configuration and automated application of various banking fees and charges. | |
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Standing Instructions Setup and management of recurring payments and automated transfers |
Finacle supports standing instructions for recurring payments and automated transfers as part of its standard account management features. | |
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Account Statements Generation of periodic account statements with transaction history |
Account statement generation with transaction history is a standard feature in Finacle Core Banking. | |
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Overdraft Facilities Management of overdraft limits, fees, and authorization |
Finacle includes overdraft facilities management including limits, fees, and authorization as part of its account management capabilities. | |
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Dormant Account Handling Automated identification and management of inactive accounts |
Dormant account handling is included in Finacle's account management, with automated identification and management of inactive accounts. | |
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Product Configuration Flexibility to define and modify banking products and associated rules |
Product configuration is a key feature of Finacle, allowing flexibility to define and modify banking products and associated rules. |
Customer Management
(10 Yes /10 Known /11 Possible features)
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Customer Information Management Comprehensive customer profile management including demographics, contact details, and preferences |
Finacle includes a customer information system with comprehensive profile management including demographics, contact details, and preferences. | |
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KYC Documentation Storage and verification of Know Your Customer documents and identification |
KYC documentation storage and verification is included in Finacle's customer information management capabilities. | |
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Customer Due Diligence Risk assessment and enhanced due diligence for high-risk customers |
Finacle supports customer due diligence including risk assessment and enhanced due diligence for high-risk customers as part of its compliance features. | |
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Customer Onboarding End-to-end workflow for customer acquisition and account opening |
Customer onboarding with end-to-end workflow for customer acquisition and account opening is included in Finacle. | |
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Customer Segmentation Ability to categorize customers based on various attributes for targeted services |
Finacle supports customer segmentation, allowing categorization of customers based on various attributes for targeted services. | |
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Customer Service History Tracking of customer interactions, complaints, and resolutions |
Customer service history tracking including interactions, complaints, and resolutions is supported in Finacle. | |
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Relationship Pricing Application of special rates or fee waivers based on customer relationships |
Relationship pricing features are included in Finacle, allowing application of special rates or fee waivers based on customer relationships. | |
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Household/Group Management Linking and managing customers that belong to the same household or business group |
Finacle supports household/group management, enabling linking and managing customers that belong to the same household or business group. | |
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Customer Profitability Analysis Calculation and reporting of customer-level profitability metrics |
Customer profitability analysis with calculation and reporting of customer-level profitability metrics is included in Finacle. | |
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Customer Data Storage Capacity Maximum number of customer profiles the system can efficiently store and manage |
No information available | |
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360-Degree Customer View Consolidated view of all customer relationships, products, and interactions |
Finacle provides a 360-degree customer view with consolidated information on all customer relationships, products, and interactions. |
Lending and Credit Management
(10 Yes /10 Known /12 Possible features)
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Loan Origination End-to-end process for loan application, approval, and disbursement |
Loan origination with end-to-end process for application, approval, and disbursement is included in Finacle's loan management capabilities. | |
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Credit Scoring Automated assessment of creditworthiness based on predefined criteria |
Finacle includes credit scoring capability for automated assessment of creditworthiness based on predefined criteria. | |
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Credit Limit Management Setting and monitoring credit limits for various lending products |
Credit limit management for setting and monitoring credit limits for various lending products is part of Finacle's limits functionality. | |
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Loan Servicing Management of loan repayments, amortization schedules, and restructuring |
Loan servicing including management of repayments, amortization schedules, and restructuring is included in Finacle. | |
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Collateral Management Recording and valuation of collateral against secured loans |
Finacle includes collateral management capabilities for recording and valuation of collateral against secured loans, as mentioned in the product description. | |
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Delinquency Management Tracking and handling of overdue payments and collections |
Delinquency management with tracking and handling of overdue payments and collections is part of Finacle's loan management. | |
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Loan Loss Provisioning Calculation and management of provisions for potential loan losses |
Loan loss provisioning capabilities for calculation and management of provisions for potential loan losses are included in Finacle. | |
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Flexible Interest Rates Support for various interest rate types (fixed, variable, tiered) and calculation methods |
Finacle supports flexible interest rates with various types (fixed, variable, tiered) and calculation methods. | |
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Early Repayment Handling Processing of partial or full early loan repayments with appropriate fee calculations |
Early repayment handling with processing of partial or full early loan repayments and appropriate fee calculations is supported in Finacle. | |
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Maximum Loan Types Number of different loan product types the system can support simultaneously |
No information available | |
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Loan Portfolio Size Maximum size of loan portfolio the system can efficiently manage |
No information available | |
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Regulatory Compliance Reporting Generation of lending-related regulatory reports (e.g., HMDA in the US) |
Finacle supports regulatory compliance reporting including generation of lending-related regulatory reports as part of its compliance features. |
Digital Channels Integration
(11 Yes /11 Known /12 Possible features)
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API Banking Comprehensive set of APIs for integration with first and third-party applications |
Finacle has an open API architecture with comprehensive APIs for integration with first and third-party applications, as mentioned in the product description. | |
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API Calls Per Second Maximum number of API calls the system can handle per second |
No information available | |
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Mobile Banking Integration Ready connectors or interfaces for mobile banking applications |
Finacle supports mobile banking integration with ready connectors for mobile banking applications. | |
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Internet Banking Integration Support for online banking platforms with real-time account information |
Internet banking integration with real-time account information is supported by Finacle's open architecture. | |
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ATM Network Integration Interfaces for ATM networks with transaction processing capabilities |
Finacle supports ATM network integration with transaction processing capabilities. | |
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Branch Automation Integration with branch systems for teller operations and customer service |
Branch automation integration with branch systems for teller operations and customer service is included in Finacle. | |
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Contact Center Integration Interfaces for customer service representatives to access and manage customer accounts |
Finacle includes contact center integration with interfaces for customer service representatives. | |
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POS/Merchant Integration Support for point-of-sale transactions and merchant management |
POS/Merchant integration support for point-of-sale transactions and merchant management is part of Finacle's payment processing capabilities. | |
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Open Banking Compliance Alignment with open banking standards and regulations for third-party access |
Finacle supports open banking compliance with alignment to open banking standards and regulations for third-party access. | |
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Channel Consistency Consistent customer experience and data across all channels |
Channel consistency with consistent customer experience and data across all channels is supported in Finacle's omnichannel architecture. | |
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Digital Onboarding Fully digital customer acquisition process integrated with core banking |
Finacle supports digital onboarding with fully digital customer acquisition processes integrated with core banking. | |
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SDK Availability Software development kits for custom integration development |
SDK availability for custom integration development is part of Finacle's open architecture approach. |
Payment Capabilities
(11 Yes /11 Known /12 Possible features)
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Real-time Payments Support for instant payment schemes (e.g., RTP, FedNow, UK Faster Payments) |
Finacle supports real-time payments integration with instant payment schemes as part of its payments processing capabilities. | |
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SWIFT Connectivity Integration with SWIFT network for international payments |
SWIFT connectivity for international payments is included in Finacle's payment processing functionality. | |
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ACH Processing Automated Clearing House batch payment processing |
ACH processing for automated clearing house batch payments is supported in Finacle. | |
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Wire Transfer Management Processing and monitoring of high-value wire transfers |
Wire transfer management with processing and monitoring of high-value wire transfers is included in Finacle. | |
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Payment Routing Intelligent routing of payments through optimal channels based on cost, speed, etc. |
Payment routing capabilities for intelligent routing through optimal channels is supported in Finacle's payment processing. | |
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Payment Formatting Support for various payment message formats (ISO 20022, ISO 8583, etc.) |
Finacle supports various payment message formats including ISO 20022, ISO 8583, etc. | |
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Payment Screening Sanctions and AML screening for outgoing and incoming payments |
Payment screening for sanctions and AML compliance is included in Finacle's compliance capabilities. | |
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Payment Reconciliation Automated matching and reconciliation of payment transactions |
Payment reconciliation with automated matching of payment transactions is supported in Finacle. | |
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Payment Gateway Integration Connections to third-party payment gateways and processors |
Finacle includes payment gateway integration with connections to third-party payment gateways and processors. | |
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Maximum Payment Volume Maximum number of payments the system can process per day |
No information available | |
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Payment Tracking End-to-end visibility of payment status throughout the transaction lifecycle |
Payment tracking with end-to-end visibility of payment status is included in Finacle's payment processing. | |
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Bulk Payment Processing Ability to process large volumes of payments in bulk with proper controls |
Bulk payment processing for large volumes of payments is supported in Finacle. |
Security and Compliance
(12 Yes /12 Known /13 Possible features)
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Data Encryption Encryption of data at rest and in transit using industry standards |
Data encryption for data at rest and in transit using industry standards is included in Finacle's security framework. | |
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Role-based Access Control Granular access permissions based on user roles and responsibilities |
Role-based access control with granular permissions is a standard security feature in Finacle. | |
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Maker-Checker Controls Dual control mechanism requiring separate users for transaction creation and approval |
Maker-checker controls requiring separate users for transaction creation and approval are included in Finacle. | |
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Audit Logging Comprehensive logging of all system activities for audit purposes |
Audit logging with comprehensive tracking of all system activities is supported in Finacle. | |
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Fraud Detection Real-time monitoring and alerting for suspicious transactions |
Fraud detection with real-time monitoring and alerting for suspicious transactions is included in Finacle. | |
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AML Compliance Anti-Money Laundering monitoring and reporting capabilities |
AML compliance monitoring and reporting capabilities are included in Finacle's regulatory compliance framework. | |
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KYC/CDD Support Tools for Know Your Customer and Customer Due Diligence processes |
KYC/CDD support tools are included in Finacle's customer information system. | |
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Regulatory Reporting Generation of mandatory reports for regulatory authorities |
Regulatory reporting with generation of mandatory reports for regulatory authorities is supported in Finacle. | |
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PCI DSS Compliance Adherence to Payment Card Industry Data Security Standards |
PCI DSS compliance is included in Finacle's security and compliance framework. | |
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Multi-factor Authentication Support for various authentication methods beyond username/password |
Multi-factor authentication support is included in Finacle's security features. | |
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Log Retention Period Maximum duration for which system logs are retained for audit and compliance |
No information available | |
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Data Masking Obfuscation of sensitive customer information for unauthorized users |
Data masking for sensitive customer information is included in Finacle's security framework. | |
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Biometric Authentication Support Integration capabilities with fingerprint, facial recognition, or other biometric authentication methods |
Biometric authentication support is included in Finacle's security features. |
Technology Architecture
(9 Yes /9 Known /13 Possible features)
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Cloud Compatibility Ability to deploy and operate in cloud environments (public, private, hybrid) |
Finacle supports cloud deployment options including public, private, and hybrid cloud environments. | |
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Microservices Architecture Modular design using microservices for flexibility and scalability |
Finacle has a microservices architecture offering modular design for flexibility and scalability. | |
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Database Technology Type and capabilities of the underlying database system |
Finacle uses advanced database technology that supports its enterprise-grade banking operations. | |
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Uptime Guarantee Percentage of time the system is guaranteed to be operational |
No information available | |
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Disaster Recovery Comprehensive DR capabilities with minimal data loss and downtime |
Finacle includes comprehensive disaster recovery capabilities to minimize data loss and downtime. | |
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Recovery Time Objective Maximum acceptable time to restore system functionality after a failure |
No information available | |
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Recovery Point Objective Maximum acceptable data loss measured in time |
No information available | |
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Horizontal Scalability Ability to add more instances to handle increased load |
Finacle supports horizontal scalability, allowing addition of more instances to handle increased load. | |
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Vertical Scalability Ability to add more resources (CPU, memory) to existing instances |
Vertical scalability to add more resources to existing instances is supported in Finacle. | |
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Containerization Support for container technologies like Docker and Kubernetes |
Finacle supports containerization with Docker and Kubernetes for modern deployment options. | |
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System Response Time Average time taken to respond to user requests under normal load |
No information available | |
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DevOps Integration Support for continuous integration/deployment pipelines |
Finacle supports DevOps integration with continuous integration/deployment pipelines. | |
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Multi-tenant Architecture Ability to serve multiple business entities from a single installation |
Finacle has multi-tenant architecture capabilities to serve multiple business entities from a single installation. |
Reporting and Analytics
(10 Yes /10 Known /12 Possible features)
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Standard Reports Pre-built reports for common banking operational needs |
Finacle includes standard reports for common banking operational needs. | |
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Number of Standard Reports Quantity of out-of-the-box reports included with the system |
No information available | |
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Custom Report Builder Tools for creating and customizing reports without programming |
Custom report builder tools for creating and customizing reports are included in Finacle. | |
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Regulatory Reporting Reports designed to meet specific regulatory requirements |
Regulatory reporting capabilities are included in Finacle's compliance framework. | |
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Real-time Dashboards Visual displays of key metrics updated in real-time |
Real-time dashboards with visual displays of key metrics are supported in Finacle. | |
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Data Warehouse Integration Ability to feed banking data to enterprise data warehouses |
Data warehouse integration capabilities are included in Finacle's reporting framework. | |
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Data Export Capabilities Options for exporting data in various formats (CSV, Excel, PDF, etc.) |
Data export capabilities in various formats (CSV, Excel, PDF) are supported in Finacle. | |
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Business Intelligence Tools Built-in or integrated BI capabilities for data analysis |
Business intelligence tools are included in Finacle's analytics capabilities. | |
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Scheduled Reporting Ability to schedule automated report generation and distribution |
Scheduled reporting with automated generation and distribution is supported in Finacle. | |
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Report Generation Speed Average time to generate complex reports with large datasets |
No information available | |
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Historical Data Access Access to archived data for reporting and analysis |
Historical data access for reporting and analysis is included in Finacle. | |
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Predictive Analytics Advanced analytics capabilities for forecasting and customer behavior prediction |
Predictive analytics capabilities for forecasting and customer behavior prediction are included in Finacle's advanced analytics. |
Integration Capabilities
(11 Yes /11 Known /12 Possible features)
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API Gateway Central point for managing APIs with security and monitoring |
API gateway for centralized management of APIs is included in Finacle's open API architecture. | |
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Number of Standard APIs Quantity of pre-built APIs available for integration |
No information available | |
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ESB/Middleware Integration Compatibility with enterprise service buses or middleware platforms |
ESB/Middleware integration compatibility is included in Finacle's integration framework. | |
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File-based Integration Support for file transfers and batch processes |
File-based integration support for file transfers and batch processes is included in Finacle. | |
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Real-time Integration Capability for real-time synchronous communication with other systems |
Real-time integration capabilities for synchronous communication are supported in Finacle. | |
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Third-party Fintech Integration Pre-built connectors for common fintech solutions |
Third-party fintech integration with pre-built connectors is part of Finacle's open architecture. | |
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Regulatory System Integration Interfaces with regulatory reporting systems and infrastructure |
Regulatory system integration is included in Finacle's compliance framework. | |
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Card Management System Integration Connectivity with card issuing and processing platforms |
Card management system integration is supported in Finacle's payment processing capabilities. | |
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Integration Workflow Tools Visual tools for designing and managing integration processes |
Integration workflow tools for designing and managing integration processes are included in Finacle. | |
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Integration Security Security features specific to external system connections |
Integration security features for external system connections are part of Finacle's security framework. | |
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Message Transformation Ability to convert data formats between systems |
Message transformation capabilities for converting data formats between systems are included in Finacle. | |
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Integration Monitoring Tools for monitoring the health and performance of integrations |
Integration monitoring tools are included in Finacle's operations framework. |
Implementation and Support
(9 Yes /9 Known /14 Possible features)
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Implementation Methodology Structured approach to system implementation and deployment |
Finacle includes a structured implementation methodology for system deployment. | |
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Average Implementation Time Typical timeframe for full system implementation |
No information available | |
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Configuration Tools User-friendly tools for system configuration without coding |
Configuration tools for system setup without coding are included in Finacle. | |
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Data Migration Tools Utilities for transferring data from legacy systems |
Data migration tools for transferring data from legacy systems are included in Finacle's implementation toolkit. | |
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Training Materials Comprehensive documentation and training resources |
Comprehensive training materials and documentation are provided with Finacle. | |
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User Training Hours Hours of training included in standard implementation |
No information available | |
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Support SLA Service level agreements for technical support and issue resolution |
Support SLAs for technical support and issue resolution are part of Finacle's service offerings. | |
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Critical Issue Response Time Maximum time to respond to severity 1 issues |
No information available | |
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User Community Active community of users for knowledge sharing |
Finacle has an active user community for knowledge sharing. | |
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Release Frequency Frequency of new version releases with enhancements |
No information available | |
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Sandbox Environment Availability of test environments for development and training |
Sandbox environments for development and testing are provided with Finacle. | |
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Implementation Partner Network Ecosystem of certified implementation partners |
Finacle has an ecosystem of certified implementation partners. | |
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Localization Capabilities Ability to adapt to local languages, regulations, and business practices |
Localization capabilities for adapting to local languages, regulations, and business practices are included in Finacle. | |
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Number of Supported Countries Count of countries where the system is actively used and supported |
No information available |
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