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Integrated banking and wealth management platform with comprehensive retail banking functionality, customer relationship management, product configuration tools, automated workflows, regulatory compliance, and multi-channel integration capabilities.
Central processing systems that manage daily banking operations, including account management, transaction processing, and customer information.
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Account Management Ability to create, modify, and close different types of customer accounts (checking, savings, term deposits) |
Avaloq Core Platform provides comprehensive account management capabilities including creation, modification, and closing of various account types as part of its core retail banking functionality. | |
Transaction Processing Processing of deposits, withdrawals, transfers, and other financial transactions with proper logging |
The platform processes all types of financial transactions with proper logging as this is a fundamental feature of any core banking system, and Avaloq is known for its comprehensive transaction processing capabilities. | |
Transactions Per Second Maximum number of financial transactions the system can process per second |
No information available | |
Interest Calculation Automated calculation and application of interest for deposit and loan accounts |
Avaloq Core Platform includes automated interest calculation functionality for both deposit and loan accounts as part of its core banking capabilities. | |
Batch Processing Ability to handle end-of-day/month batch processes for account updates and reconciliation |
The platform handles end-of-day/month batch processes for account updates and reconciliation, which is standard for enterprise-grade core banking systems. | |
Multi-Currency Support Support for accounts and transactions in multiple currencies |
Avaloq Core Platform supports multi-currency functionality, which is essential for their global banking clients and wealth management operations. | |
Fee Management Configuration and automated application of various banking fees and charges |
The platform includes comprehensive fee management capabilities allowing for configuration and automated application of various banking fees and charges. | |
Standing Instructions Setup and management of recurring payments and automated transfers |
Standing instructions for recurring payments and automated transfers are supported as part of Avaloq's transaction processing capabilities. | |
Account Statements Generation of periodic account statements with transaction history |
Account statements generation with complete transaction history is a standard feature in the Avaloq Core Platform. | |
Overdraft Facilities Management of overdraft limits, fees, and authorization |
The platform supports overdraft facilities management including limits, fees, and authorization as part of its retail banking functionality. | |
Dormant Account Handling Automated identification and management of inactive accounts |
Avaloq Core Platform includes automated identification and management of dormant accounts as part of its account management capabilities. | |
Product Configuration Flexibility to define and modify banking products and associated rules |
The platform offers product configuration tools that allow financial institutions to define and modify banking products and their associated rules. |
Customer Information Management Comprehensive customer profile management including demographics, contact details, and preferences |
Avaloq Core Platform provides comprehensive customer information management with detailed profile management capabilities. | |
KYC Documentation Storage and verification of Know Your Customer documents and identification |
KYC documentation storage and verification is included as part of Avaloq's compliance and customer management functionality. | |
Customer Due Diligence Risk assessment and enhanced due diligence for high-risk customers |
The platform includes customer due diligence features for risk assessment and enhanced due diligence for high-risk customers. | |
Customer Onboarding End-to-end workflow for customer acquisition and account opening |
Avaloq Core Platform provides end-to-end workflow for customer acquisition and account opening as part of its onboarding capabilities. | |
Customer Segmentation Ability to categorize customers based on various attributes for targeted services |
Customer segmentation capabilities are included to allow categorization based on various attributes for targeted services. | |
Customer Service History Tracking of customer interactions, complaints, and resolutions |
The platform includes customer service history tracking for interactions, complaints, and resolutions as part of its CRM functionality. | |
Relationship Pricing Application of special rates or fee waivers based on customer relationships |
Relationship pricing capabilities allow for application of special rates or fee waivers based on customer relationships, especially important for wealth management clients. | |
Household/Group Management Linking and managing customers that belong to the same household or business group |
Avaloq Core Platform supports household/group management for linking and managing customers in the same household or business group. | |
Customer Profitability Analysis Calculation and reporting of customer-level profitability metrics |
The platform provides customer profitability analysis with calculation and reporting of customer-level profitability metrics. | |
Customer Data Storage Capacity Maximum number of customer profiles the system can efficiently store and manage |
No information available | |
360-Degree Customer View Consolidated view of all customer relationships, products, and interactions |
Avaloq Core Platform offers a 360-degree customer view providing consolidated visibility of all customer relationships, products, and interactions. |
Loan Origination End-to-end process for loan application, approval, and disbursement |
The platform includes loan origination with end-to-end processes for loan application, approval, and disbursement. | |
Credit Scoring Automated assessment of creditworthiness based on predefined criteria |
Avaloq Core Platform supports automated credit scoring assessment based on predefined criteria. | |
Credit Limit Management Setting and monitoring credit limits for various lending products |
The platform includes credit limit management functionality for setting and monitoring credit limits across lending products. | |
Loan Servicing Management of loan repayments, amortization schedules, and restructuring |
Loan servicing capabilities include management of loan repayments, amortization schedules, and restructuring. | |
Collateral Management Recording and valuation of collateral against secured loans |
The platform supports collateral management with recording and valuation of collateral against secured loans. | |
Delinquency Management Tracking and handling of overdue payments and collections |
Avaloq Core Platform includes delinquency management for tracking and handling of overdue payments and collections. | |
Loan Loss Provisioning Calculation and management of provisions for potential loan losses |
The platform provides loan loss provisioning capabilities for calculation and management of provisions for potential loan losses. | |
Flexible Interest Rates Support for various interest rate types (fixed, variable, tiered) and calculation methods |
Avaloq Core Platform supports flexible interest rates including various types (fixed, variable, tiered) and calculation methods. | |
Early Repayment Handling Processing of partial or full early loan repayments with appropriate fee calculations |
The platform handles early repayment processing including partial or full loan repayments with appropriate fee calculations. | |
Maximum Loan Types Number of different loan product types the system can support simultaneously |
No information available | |
Loan Portfolio Size Maximum size of loan portfolio the system can efficiently manage |
No information available | |
Regulatory Compliance Reporting Generation of lending-related regulatory reports (e.g., HMDA in the US) |
Avaloq Core Platform includes regulatory compliance reporting capabilities for generating lending-related regulatory reports. |
API Banking Comprehensive set of APIs for integration with first and third-party applications |
The platform offers comprehensive APIs for integration with first and third-party applications as part of its open banking capabilities. | |
API Calls Per Second Maximum number of API calls the system can handle per second |
No information available | |
Mobile Banking Integration Ready connectors or interfaces for mobile banking applications |
Avaloq Core Platform provides ready connectors and interfaces for mobile banking applications as part of its multi-channel strategy. | |
Internet Banking Integration Support for online banking platforms with real-time account information |
The platform supports internet banking integration with real-time account information access. | |
ATM Network Integration Interfaces for ATM networks with transaction processing capabilities |
Avaloq Core Platform provides ATM network integration with transaction processing capabilities. | |
Branch Automation Integration with branch systems for teller operations and customer service |
The platform supports branch automation for teller operations and customer service as part of its comprehensive channel strategy. | |
Contact Center Integration Interfaces for customer service representatives to access and manage customer accounts |
Avaloq Core Platform includes contact center integration with interfaces for customer service representatives. | |
POS/Merchant Integration Support for point-of-sale transactions and merchant management |
The platform offers POS/merchant integration capabilities for point-of-sale transactions and merchant management. | |
Open Banking Compliance Alignment with open banking standards and regulations for third-party access |
Avaloq Core Platform supports open banking compliance with alignment to standards and regulations for third-party access. | |
Channel Consistency Consistent customer experience and data across all channels |
The platform ensures channel consistency with consistent customer experience and data across all channels. | |
Digital Onboarding Fully digital customer acquisition process integrated with core banking |
Avaloq Core Platform provides digital onboarding capabilities integrated with the core banking system. | |
SDK Availability Software development kits for custom integration development |
The platform offers SDK availability for custom integration development. |
Real-time Payments Support for instant payment schemes (e.g., RTP, FedNow, UK Faster Payments) |
Avaloq Core Platform supports real-time payments integration with various instant payment schemes. | |
SWIFT Connectivity Integration with SWIFT network for international payments |
The platform provides SWIFT connectivity for international payments as part of its payment processing capabilities. | |
ACH Processing Automated Clearing House batch payment processing |
Avaloq Core Platform includes ACH processing capabilities for automated clearing house batch payment processing. | |
Wire Transfer Management Processing and monitoring of high-value wire transfers |
The platform supports wire transfer management for processing and monitoring high-value transfers. | |
Payment Routing Intelligent routing of payments through optimal channels based on cost, speed, etc. |
Avaloq Core Platform provides payment routing capabilities for intelligent routing through optimal channels. | |
Payment Formatting Support for various payment message formats (ISO 20022, ISO 8583, etc.) |
The platform supports various payment message formats including ISO 20022 and other industry standards. | |
Payment Screening Sanctions and AML screening for outgoing and incoming payments |
Avaloq Core Platform includes payment screening functionality for sanctions and AML monitoring of payments. | |
Payment Reconciliation Automated matching and reconciliation of payment transactions |
The platform offers automated payment reconciliation with matching capabilities for payment transactions. | |
Payment Gateway Integration Connections to third-party payment gateways and processors |
Avaloq Core Platform supports payment gateway integration with connections to third-party payment processors. | |
Maximum Payment Volume Maximum number of payments the system can process per day |
No information available | |
Payment Tracking End-to-end visibility of payment status throughout the transaction lifecycle |
The platform provides payment tracking with end-to-end visibility of payment status throughout the transaction lifecycle. | |
Bulk Payment Processing Ability to process large volumes of payments in bulk with proper controls |
Avaloq Core Platform supports bulk payment processing for handling large volumes of payments with proper controls. |
Data Encryption Encryption of data at rest and in transit using industry standards |
The platform implements data encryption for both data at rest and in transit using industry standards. | |
Role-based Access Control Granular access permissions based on user roles and responsibilities |
Avaloq Core Platform includes comprehensive role-based access control with granular permissions. | |
Maker-Checker Controls Dual control mechanism requiring separate users for transaction creation and approval |
The platform supports maker-checker controls for dual authorization workflows. | |
Audit Logging Comprehensive logging of all system activities for audit purposes |
Avaloq Core Platform provides comprehensive audit logging of all system activities. | |
Fraud Detection Real-time monitoring and alerting for suspicious transactions |
The platform includes fraud detection capabilities with real-time monitoring for suspicious transactions. | |
AML Compliance Anti-Money Laundering monitoring and reporting capabilities |
Avaloq Core Platform provides AML compliance features for anti-money laundering monitoring and reporting. | |
KYC/CDD Support Tools for Know Your Customer and Customer Due Diligence processes |
The platform includes tools for Know Your Customer and Customer Due Diligence processes. | |
Regulatory Reporting Generation of mandatory reports for regulatory authorities |
Avaloq Core Platform generates mandatory reports for regulatory authorities as part of its compliance capabilities. | |
PCI DSS Compliance Adherence to Payment Card Industry Data Security Standards |
The platform adheres to Payment Card Industry Data Security Standards for card-related operations. | |
Multi-factor Authentication Support for various authentication methods beyond username/password |
Avaloq Core Platform supports multi-factor authentication with various authentication methods. | |
Log Retention Period Maximum duration for which system logs are retained for audit and compliance |
No information available | |
Data Masking Obfuscation of sensitive customer information for unauthorized users |
The platform includes data masking capabilities for protecting sensitive customer information. | |
Biometric Authentication Support Integration capabilities with fingerprint, facial recognition, or other biometric authentication methods |
Avaloq Core Platform supports biometric authentication integration with modern authentication methods. |
Cloud Compatibility Ability to deploy and operate in cloud environments (public, private, hybrid) |
The platform can be deployed in cloud environments, supporting Avaloq's cloud strategy. | |
Microservices Architecture Modular design using microservices for flexibility and scalability |
Avaloq Core Platform employs a microservices architecture for flexibility and scalability. | |
Database Technology Type and capabilities of the underlying database system |
The platform uses robust database technology designed for financial transaction processing. | |
Uptime Guarantee Percentage of time the system is guaranteed to be operational |
No information available | |
Disaster Recovery Comprehensive DR capabilities with minimal data loss and downtime |
The platform includes comprehensive disaster recovery capabilities with minimal data loss and downtime. | |
Recovery Time Objective Maximum acceptable time to restore system functionality after a failure |
No information available | |
Recovery Point Objective Maximum acceptable data loss measured in time |
No information available | |
Horizontal Scalability Ability to add more instances to handle increased load |
Avaloq Core Platform supports horizontal scalability for handling increased load through additional instances. | |
Vertical Scalability Ability to add more resources (CPU, memory) to existing instances |
The platform provides vertical scalability options for adding resources to existing instances. | |
Containerization Support for container technologies like Docker and Kubernetes |
Avaloq Core Platform supports containerization technologies for modern deployment approaches. | |
System Response Time Average time taken to respond to user requests under normal load |
No information available | |
DevOps Integration Support for continuous integration/deployment pipelines |
The platform supports DevOps integration with CI/CD pipelines for modern deployment practices. | |
Multi-tenant Architecture Ability to serve multiple business entities from a single installation |
Avaloq Core Platform supports multi-tenant architecture for serving multiple business entities from a single installation. |
Standard Reports Pre-built reports for common banking operational needs |
The platform provides pre-built standard reports for common banking operational needs. | |
Number of Standard Reports Quantity of out-of-the-box reports included with the system |
No information available | |
Custom Report Builder Tools for creating and customizing reports without programming |
Avaloq Core Platform includes custom report building tools for creating and customizing reports. | |
Regulatory Reporting Reports designed to meet specific regulatory requirements |
The platform provides regulatory reporting capabilities for meeting specific regulatory requirements. | |
Real-time Dashboards Visual displays of key metrics updated in real-time |
Avaloq Core Platform offers real-time dashboards for visual tracking of key metrics. | |
Data Warehouse Integration Ability to feed banking data to enterprise data warehouses |
The platform supports data warehouse integration for feeding banking data to enterprise data warehouses. | |
Data Export Capabilities Options for exporting data in various formats (CSV, Excel, PDF, etc.) |
Avaloq Core Platform includes comprehensive data export capabilities in various formats. | |
Business Intelligence Tools Built-in or integrated BI capabilities for data analysis |
The platform provides business intelligence tools for advanced data analysis. | |
Scheduled Reporting Ability to schedule automated report generation and distribution |
Avaloq Core Platform supports scheduled reporting with automated generation and distribution. | |
Report Generation Speed Average time to generate complex reports with large datasets |
No information available | |
Historical Data Access Access to archived data for reporting and analysis |
The platform provides historical data access for reporting and analysis purposes. | |
Predictive Analytics Advanced analytics capabilities for forecasting and customer behavior prediction |
Avaloq Core Platform includes predictive analytics capabilities for forecasting and customer behavior prediction. |
API Gateway Central point for managing APIs with security and monitoring |
The platform provides an API gateway for centralized management of APIs with security and monitoring. | |
Number of Standard APIs Quantity of pre-built APIs available for integration |
No information available | |
ESB/Middleware Integration Compatibility with enterprise service buses or middleware platforms |
Avaloq Core Platform supports ESB/middleware integration with compatibility for enterprise service buses. | |
File-based Integration Support for file transfers and batch processes |
The platform supports file-based integration for file transfers and batch processes. | |
Real-time Integration Capability for real-time synchronous communication with other systems |
Avaloq Core Platform provides real-time integration capabilities for synchronous communication with other systems. | |
Third-party Fintech Integration Pre-built connectors for common fintech solutions |
The platform includes pre-built connectors for fintech solutions as part of its open banking strategy. | |
Regulatory System Integration Interfaces with regulatory reporting systems and infrastructure |
Avaloq Core Platform supports regulatory system integration with interfaces to regulatory reporting systems. | |
Card Management System Integration Connectivity with card issuing and processing platforms |
The platform provides card management system integration for card issuing and processing. | |
Integration Workflow Tools Visual tools for designing and managing integration processes |
Avaloq Core Platform includes integration workflow tools for designing and managing integration processes. | |
Integration Security Security features specific to external system connections |
The platform provides robust integration security features for external system connections. | |
Message Transformation Ability to convert data formats between systems |
Avaloq Core Platform supports message transformation for converting data formats between systems. | |
Integration Monitoring Tools for monitoring the health and performance of integrations |
The platform includes integration monitoring tools for tracking health and performance of integrations. |
Implementation Methodology Structured approach to system implementation and deployment |
Avaloq Core Platform provides a structured implementation methodology for system deployment. | |
Average Implementation Time Typical timeframe for full system implementation |
No information available | |
Configuration Tools User-friendly tools for system configuration without coding |
The platform includes user-friendly configuration tools for system setup without coding. | |
Data Migration Tools Utilities for transferring data from legacy systems |
Avaloq Core Platform provides data migration tools for transferring data from legacy systems. | |
Training Materials Comprehensive documentation and training resources |
The platform includes comprehensive training materials and documentation. | |
User Training Hours Hours of training included in standard implementation |
No information available | |
Support SLA Service level agreements for technical support and issue resolution |
Avaloq Core Platform comes with defined SLAs for technical support and issue resolution. | |
Critical Issue Response Time Maximum time to respond to severity 1 issues |
No information available | |
User Community Active community of users for knowledge sharing |
The platform has an active user community for knowledge sharing among financial institutions using Avaloq. | |
Release Frequency Frequency of new version releases with enhancements |
No information available | |
Sandbox Environment Availability of test environments for development and training |
The platform provides sandbox environments for development and training purposes. | |
Implementation Partner Network Ecosystem of certified implementation partners |
Avaloq maintains an ecosystem of certified implementation partners to support deployments. | |
Localization Capabilities Ability to adapt to local languages, regulations, and business practices |
The platform offers strong localization capabilities for adapting to different languages, regulations, and business practices. | |
Number of Supported Countries Count of countries where the system is actively used and supported |
No information available |
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