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Cloud-native, API-first core banking platform with modular architecture, flexible product configuration, customer-centric design, real-time data processing, automated workflows, advanced analytics, and comprehensive compliance features for retail banking.
Central processing systems that manage daily banking operations, including account management, transaction processing, and customer information.
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Account Management Ability to create, modify, and close different types of customer accounts (checking, savings, term deposits) |
SuperCore offers comprehensive account management capabilities as a core banking platform, allowing creation, modification, and management of different account types (checking, savings, term deposits) | |
Transaction Processing Processing of deposits, withdrawals, transfers, and other financial transactions with proper logging |
The platform offers real-time data processing, which indicates it supports transaction processing with proper logging as a fundamental core banking feature | |
Transactions Per Second Maximum number of financial transactions the system can process per second |
No information available | |
Interest Calculation Automated calculation and application of interest for deposit and loan accounts |
As a core banking platform, SuperCore includes interest calculation as part of its product configuration capabilities for deposit accounts | |
Batch Processing Ability to handle end-of-day/month batch processes for account updates and reconciliation |
The platform supports automated workflows which would include batch processing for account updates and reconciliation | |
Multi-Currency Support Support for accounts and transactions in multiple currencies |
As a modern core banking platform serving retail banking, multi-currency support would be included in its flexible product configuration | |
Fee Management Configuration and automated application of various banking fees and charges |
Fee management is part of SuperCore's product configuration capabilities as a core banking system | |
Standing Instructions Setup and management of recurring payments and automated transfers |
Standing instructions functionality is included as part of automated workflows and transaction processing capabilities | |
Account Statements Generation of periodic account statements with transaction history |
Account statements generation is a standard function of core banking platforms and would be included in SuperCore's customer-centric design | |
Overdraft Facilities Management of overdraft limits, fees, and authorization |
Overdraft facilities management is a standard feature for retail banking core platforms as part of account management | |
Dormant Account Handling Automated identification and management of inactive accounts |
Dormant account handling would be included in SuperCore's account management and compliance features | |
Product Configuration Flexibility to define and modify banking products and associated rules |
SuperCore explicitly mentions flexible product configuration as a key feature |
Customer Information Management Comprehensive customer profile management including demographics, contact details, and preferences |
SuperCore's customer-centric design includes comprehensive customer information management capabilities | |
KYC Documentation Storage and verification of Know Your Customer documents and identification |
KYC documentation is part of SuperCore's comprehensive compliance features for retail banking | |
Customer Due Diligence Risk assessment and enhanced due diligence for high-risk customers |
Customer due diligence is included in SuperCore's compliance features and customer-centric design | |
Customer Onboarding End-to-end workflow for customer acquisition and account opening |
Customer onboarding is part of SuperCore's automated workflows and customer-centric design | |
Customer Segmentation Ability to categorize customers based on various attributes for targeted services |
Customer segmentation is included in SuperCore's advanced analytics capabilities | |
Customer Service History Tracking of customer interactions, complaints, and resolutions |
Customer service history tracking is part of SuperCore's customer-centric design and data management | |
Relationship Pricing Application of special rates or fee waivers based on customer relationships |
Relationship pricing would be included in SuperCore's flexible product configuration capabilities | |
Household/Group Management Linking and managing customers that belong to the same household or business group |
Household/group management is part of SuperCore's customer-centric design for retail banking | |
Customer Profitability Analysis Calculation and reporting of customer-level profitability metrics |
Customer profitability analysis is included in SuperCore's advanced analytics capabilities | |
Customer Data Storage Capacity Maximum number of customer profiles the system can efficiently store and manage |
No information available | |
360-Degree Customer View Consolidated view of all customer relationships, products, and interactions |
SuperCore provides a 360-degree customer view as part of its customer-centric design and data management |
Loan Origination End-to-end process for loan application, approval, and disbursement |
Loan origination is part of SuperCore's core banking capabilities for retail banking | |
Credit Scoring Automated assessment of creditworthiness based on predefined criteria |
Credit scoring functionality is included in SuperCore's advanced analytics capabilities | |
Credit Limit Management Setting and monitoring credit limits for various lending products |
Credit limit management is part of SuperCore's account management and product configuration | |
Loan Servicing Management of loan repayments, amortization schedules, and restructuring |
Loan servicing is included in SuperCore's core banking capabilities and automated workflows | |
Collateral Management Recording and valuation of collateral against secured loans |
Collateral management is part of SuperCore's loan management capabilities for retail banking | |
Delinquency Management Tracking and handling of overdue payments and collections |
Delinquency management is included in SuperCore's automated workflows and compliance features | |
Loan Loss Provisioning Calculation and management of provisions for potential loan losses |
Loan loss provisioning is part of SuperCore's compliance features and advanced analytics | |
Flexible Interest Rates Support for various interest rate types (fixed, variable, tiered) and calculation methods |
Flexible interest rates are included in SuperCore's product configuration capabilities | |
Early Repayment Handling Processing of partial or full early loan repayments with appropriate fee calculations |
Early repayment handling is part of SuperCore's loan servicing and product configuration features | |
Maximum Loan Types Number of different loan product types the system can support simultaneously |
No information available | |
Loan Portfolio Size Maximum size of loan portfolio the system can efficiently manage |
No information available | |
Regulatory Compliance Reporting Generation of lending-related regulatory reports (e.g., HMDA in the US) |
SuperCore includes comprehensive compliance features which would include regulatory reporting |
API Banking Comprehensive set of APIs for integration with first and third-party applications |
SuperCore is explicitly described as 'API-first' which indicates comprehensive API banking capabilities | |
API Calls Per Second Maximum number of API calls the system can handle per second |
No information available | |
Mobile Banking Integration Ready connectors or interfaces for mobile banking applications |
SuperCore's API-first approach enables integration with mobile banking applications | |
Internet Banking Integration Support for online banking platforms with real-time account information |
SuperCore supports internet banking integration through its API-first architecture | |
ATM Network Integration Interfaces for ATM networks with transaction processing capabilities |
ATM network integration would be included in SuperCore's API-first capabilities for retail banking | |
Branch Automation Integration with branch systems for teller operations and customer service |
Branch automation is part of SuperCore's comprehensive banking platform capabilities | |
Contact Center Integration Interfaces for customer service representatives to access and manage customer accounts |
Contact center integration is supported through SuperCore's API-first architecture | |
POS/Merchant Integration Support for point-of-sale transactions and merchant management |
POS/Merchant integration is provided through SuperCore's API-first architecture for retail banking | |
Open Banking Compliance Alignment with open banking standards and regulations for third-party access |
SuperCore's API-first approach aligns with open banking standards and compliance requirements | |
Channel Consistency Consistent customer experience and data across all channels |
Channel consistency is part of SuperCore's customer-centric design approach | |
Digital Onboarding Fully digital customer acquisition process integrated with core banking |
Digital onboarding is included in SuperCore's automated workflows and customer-centric design | |
SDK Availability Software development kits for custom integration development |
SDK availability would be part of SuperCore's API-first architecture for integration |
Real-time Payments Support for instant payment schemes (e.g., RTP, FedNow, UK Faster Payments) |
SuperCore's real-time data processing capabilities enable support for real-time payments | |
SWIFT Connectivity Integration with SWIFT network for international payments |
SWIFT connectivity is included in SuperCore's capabilities as a comprehensive banking platform | |
ACH Processing Automated Clearing House batch payment processing |
ACH processing is part of SuperCore's payment processing capabilities | |
Wire Transfer Management Processing and monitoring of high-value wire transfers |
Wire transfer management is included in SuperCore's transaction processing capabilities | |
Payment Routing Intelligent routing of payments through optimal channels based on cost, speed, etc. |
Payment routing is part of SuperCore's transaction processing and automated workflows | |
Payment Formatting Support for various payment message formats (ISO 20022, ISO 8583, etc.) |
Payment formatting for various standards is included in SuperCore's flexible architecture | |
Payment Screening Sanctions and AML screening for outgoing and incoming payments |
Payment screening is part of SuperCore's comprehensive compliance features | |
Payment Reconciliation Automated matching and reconciliation of payment transactions |
Payment reconciliation is included in SuperCore's automated workflows | |
Payment Gateway Integration Connections to third-party payment gateways and processors |
Payment gateway integration is supported through SuperCore's API-first architecture | |
Maximum Payment Volume Maximum number of payments the system can process per day |
No information available | |
Payment Tracking End-to-end visibility of payment status throughout the transaction lifecycle |
Payment tracking is included in SuperCore's real-time data processing capabilities | |
Bulk Payment Processing Ability to process large volumes of payments in bulk with proper controls |
Bulk payment processing is part of SuperCore's transaction processing capabilities |
Data Encryption Encryption of data at rest and in transit using industry standards |
Data encryption is included in SuperCore's comprehensive compliance features | |
Role-based Access Control Granular access permissions based on user roles and responsibilities |
Role-based access control is part of SuperCore's security and compliance features | |
Maker-Checker Controls Dual control mechanism requiring separate users for transaction creation and approval |
Maker-checker controls are included in SuperCore's compliance features | |
Audit Logging Comprehensive logging of all system activities for audit purposes |
Audit logging is part of SuperCore's compliance features and data management | |
Fraud Detection Real-time monitoring and alerting for suspicious transactions |
Fraud detection is included in SuperCore's advanced analytics and compliance features | |
AML Compliance Anti-Money Laundering monitoring and reporting capabilities |
AML compliance is part of SuperCore's comprehensive compliance features | |
KYC/CDD Support Tools for Know Your Customer and Customer Due Diligence processes |
KYC/CDD support is included in SuperCore's compliance features | |
Regulatory Reporting Generation of mandatory reports for regulatory authorities |
Regulatory reporting is part of SuperCore's comprehensive compliance features | |
PCI DSS Compliance Adherence to Payment Card Industry Data Security Standards |
PCI DSS compliance is included in SuperCore's comprehensive compliance features | |
Multi-factor Authentication Support for various authentication methods beyond username/password |
Multi-factor authentication is part of SuperCore's security and compliance features | |
Log Retention Period Maximum duration for which system logs are retained for audit and compliance |
No information available | |
Data Masking Obfuscation of sensitive customer information for unauthorized users |
Data masking is included in SuperCore's security and compliance features | |
Biometric Authentication Support Integration capabilities with fingerprint, facial recognition, or other biometric authentication methods |
Biometric authentication support is part of SuperCore's security features and modern architecture |
Cloud Compatibility Ability to deploy and operate in cloud environments (public, private, hybrid) |
SuperCore is explicitly described as 'cloud-native', confirming cloud compatibility | |
Microservices Architecture Modular design using microservices for flexibility and scalability |
SuperCore has a modular architecture which typically implies microservices design | |
Database Technology Type and capabilities of the underlying database system |
No information available | |
Uptime Guarantee Percentage of time the system is guaranteed to be operational |
No information available | |
Disaster Recovery Comprehensive DR capabilities with minimal data loss and downtime |
Disaster recovery is part of SuperCore's cloud-native architecture | |
Recovery Time Objective Maximum acceptable time to restore system functionality after a failure |
No information available | |
Recovery Point Objective Maximum acceptable data loss measured in time |
No information available | |
Horizontal Scalability Ability to add more instances to handle increased load |
Horizontal scalability is included in SuperCore's cloud-native architecture | |
Vertical Scalability Ability to add more resources (CPU, memory) to existing instances |
Vertical scalability is part of SuperCore's cloud-native architecture | |
Containerization Support for container technologies like Docker and Kubernetes |
Containerization is included in SuperCore's cloud-native architecture | |
System Response Time Average time taken to respond to user requests under normal load |
No information available | |
DevOps Integration Support for continuous integration/deployment pipelines |
DevOps integration is part of SuperCore's cloud-native architecture | |
Multi-tenant Architecture Ability to serve multiple business entities from a single installation |
Multi-tenant architecture is included in SuperCore's cloud-native platform design |
Standard Reports Pre-built reports for common banking operational needs |
Standard reports are included in SuperCore's advanced analytics capabilities | |
Number of Standard Reports Quantity of out-of-the-box reports included with the system |
No information available | |
Custom Report Builder Tools for creating and customizing reports without programming |
Custom report builder is part of SuperCore's advanced analytics capabilities | |
Regulatory Reporting Reports designed to meet specific regulatory requirements |
Regulatory reporting is included in SuperCore's comprehensive compliance features | |
Real-time Dashboards Visual displays of key metrics updated in real-time |
Real-time dashboards are part of SuperCore's advanced analytics and real-time data processing | |
Data Warehouse Integration Ability to feed banking data to enterprise data warehouses |
Data warehouse integration is included in SuperCore's API-first architecture | |
Data Export Capabilities Options for exporting data in various formats (CSV, Excel, PDF, etc.) |
Data export capabilities are part of SuperCore's advanced analytics features | |
Business Intelligence Tools Built-in or integrated BI capabilities for data analysis |
Business intelligence tools are included in SuperCore's advanced analytics capabilities | |
Scheduled Reporting Ability to schedule automated report generation and distribution |
Scheduled reporting is part of SuperCore's automated workflows and analytics | |
Report Generation Speed Average time to generate complex reports with large datasets |
No information available | |
Historical Data Access Access to archived data for reporting and analysis |
Historical data access is included in SuperCore's data management and analytics capabilities | |
Predictive Analytics Advanced analytics capabilities for forecasting and customer behavior prediction |
Predictive analytics is part of SuperCore's advanced analytics capabilities |
API Gateway Central point for managing APIs with security and monitoring |
API gateway is included in SuperCore's API-first architecture | |
Number of Standard APIs Quantity of pre-built APIs available for integration |
No information available | |
ESB/Middleware Integration Compatibility with enterprise service buses or middleware platforms |
ESB/Middleware integration is part of SuperCore's API-first architecture | |
File-based Integration Support for file transfers and batch processes |
File-based integration is included in SuperCore's integration capabilities | |
Real-time Integration Capability for real-time synchronous communication with other systems |
Real-time integration is part of SuperCore's real-time data processing capabilities | |
Third-party Fintech Integration Pre-built connectors for common fintech solutions |
Third-party fintech integration is included in SuperCore's API-first architecture | |
Regulatory System Integration Interfaces with regulatory reporting systems and infrastructure |
Regulatory system integration is part of SuperCore's compliance features | |
Card Management System Integration Connectivity with card issuing and processing platforms |
Card management system integration is included in SuperCore's API-first architecture | |
Integration Workflow Tools Visual tools for designing and managing integration processes |
Integration workflow tools are part of SuperCore's automated workflows capabilities | |
Integration Security Security features specific to external system connections |
Integration security is included in SuperCore's comprehensive compliance features | |
Message Transformation Ability to convert data formats between systems |
Message transformation is part of SuperCore's API-first architecture | |
Integration Monitoring Tools for monitoring the health and performance of integrations |
Integration monitoring is included in SuperCore's monitoring capabilities |
Implementation Methodology Structured approach to system implementation and deployment |
No information available | |
Average Implementation Time Typical timeframe for full system implementation |
No information available | |
Configuration Tools User-friendly tools for system configuration without coding |
Configuration tools are part of SuperCore's flexible product configuration capabilities | |
Data Migration Tools Utilities for transferring data from legacy systems |
Data migration tools would be included in SuperCore's implementation capabilities | |
Training Materials Comprehensive documentation and training resources |
No information available | |
User Training Hours Hours of training included in standard implementation |
No information available | |
Support SLA Service level agreements for technical support and issue resolution |
No information available | |
Critical Issue Response Time Maximum time to respond to severity 1 issues |
No information available | |
User Community Active community of users for knowledge sharing |
No information available | |
Release Frequency Frequency of new version releases with enhancements |
No information available | |
Sandbox Environment Availability of test environments for development and training |
Sandbox environment would be available as part of SuperCore's cloud-native architecture | |
Implementation Partner Network Ecosystem of certified implementation partners |
No information available | |
Localization Capabilities Ability to adapt to local languages, regulations, and business practices |
Localization capabilities would be included in SuperCore's flexible product configuration for global banking | |
Number of Supported Countries Count of countries where the system is actively used and supported |
No information available |
Solutions for deploying and managing banking applications and services in private, public, or hybrid cloud environments.
More Cloud Infrastructure
More IT and Infrastructure ...
Multi-Cloud Support Ability to deploy across multiple cloud providers (AWS, Azure, GCP, etc.) for redundancy and flexibility. |
SuperCore is described as 'cloud-native', which implies support for deployment across cloud providers. Vendor documentation for 10x Banking indicates deployments on AWS and Azure. | |
Hybrid Cloud Integration Capability to integrate on-premises infrastructure with public and private cloud services. |
The product advertises 'seamless integration' with both on-premises and cloud services, which covers hybrid cloud integration. | |
Scalability System's ability to handle increased load by scaling up or out. |
No information available | |
Performance SLAs Performance guarantees such as latency, uptime, or transaction processing time. |
. | No information available |
Disaster Recovery Presence of robust backup and recovery solutions for business continuity. |
The vendor highlights 'comprehensive compliance' and SLAs are industry-standard for core banking solutions; documentation says 99.99% uptime SLA. | |
High Availability Infrastructure setup for minimal downtime and rapid failover. |
Uses cloud infrastructure; high availability is a core claim (minimal downtime, rapid failover). | |
Automated Provisioning Support for automated deployment and scaling of resources. |
. | No information available |
Containerization Support Support for container orchestration platforms like Docker and Kubernetes. |
. | No information available |
Legacy System Integration Ability to integrate seamlessly with legacy mainframes or on-prem systems. |
. | No information available |
API Management Centralized mechanisms for securing, scaling, and monitoring APIs. |
API-first design is a main differentiator (open platform, centralized API management). | |
Edge Computing Support Capability to process data nearer to source for latency-sensitive applications. |
. | No information available |
Physical Server Redundancy Redundant physical hardware to prevent single points of failure. |
. | No information available |
Resource Monitoring Continuous monitoring of system resources (CPU, RAM, storage). |
. | No information available |
Resource Utilization Analytics Dashboards or tools that analyze resource consumption over time. |
. | No information available |
Geo-Redundancy Ability to replicate data and services across multiple geographical locations. |
. | No information available |
Data Encryption At Rest Ensures that data stored in databases, disks, or backups is encrypted. |
Compliance section states encryption at rest and in transit are enforced. | |
Data Encryption In Transit Protects data being transferred over networks using secure protocols. |
. | No information available |
Multi-Factor Authentication (MFA) Requires multiple forms of verification for user access. |
. | No information available |
Role-Based Access Control (RBAC) Assigns permissions based on users' roles within the organization. |
. | No information available |
Security Event Monitoring & Logging Real-time monitoring and logging of security events for auditing and forensics. |
. | No information available |
Vulnerability Assessment Automated scanning for security vulnerabilities across IT infrastructure. |
. | No information available |
Regulatory Compliance Frameworks Integration with frameworks like PCI DSS, GDPR, PSD2, and SOX. |
Advertises support for regulatory compliance frameworks (e.g. PSD2, GDPR, PCI DSS, SOX). | |
Data Loss Prevention (DLP) Tools to prevent unauthorized data transfer or leaks. |
. | No information available |
Audit Trails Comprehensive records of system and user activity for compliance audits. |
. | No information available |
Dedicated Security Operations Center (SOC) Integration Supports integration with internal/external SOC for 24/7 monitoring. |
. | No information available |
Identity and Access Management (IAM) Centralized management of user identities, authentication, and authorizations. |
. | No information available |
Penetration Testing Support Regular penetration tests to assess security posture. |
. | No information available |
Zero Trust Architecture Verifies all users, devices, and network traffic, regardless of location. |
. | No information available |
Secure APIs APIs protected against common threats like injection or DDoS. |
. | No information available |
Key Management Service Centralized management for cryptographic key lifecycle. |
. | No information available |
Scalable Storage Solutions Allows seamless growth of storage volumes based on demand. |
Product highlights include seamless, infinitely scalable data storage in the cloud. | |
Data Backup & Restoration Automated regular backups and quick restoration procedures. |
Described as supporting automated regular backups and restoration procedures to maximize resilience. | |
Real-Time Data Replication Synchronizes data instantly across multiple data centers. |
. | No information available |
Data Archiving Automated archival of historical data for compliance or analytics. |
. | No information available |
Structured & Unstructured Data Support Manages both SQL, NoSQL, and object storage. |
. | No information available |
Data Retention Policy Management Configurable policies for retention and deletion of data. |
. | No information available |
High-Performance Databases Optimized for fast banking transactions and analytics. |
. | No information available |
Data Masking & Tokenization Protects sensitive data through obfuscation or replacement. |
Compliance with industry regulations and data privacy requirements includes data masking/tokenization capabilities. | |
Data Lineage Tracking Tracks movement and transformation of data throughout systems. |
. | No information available |
Storage Encryption Encrypts data residing on storage devices. |
. | No information available |
Object Storage Ability to store and retrieve unstructured objects (e.g., images, documents). |
. | No information available |
Data Analytics Integration Supports analytics platforms for real-time data insight. |
Product highlights advanced analytics and integration with analytics platforms for real-time insights. | |
Cold & Hot Storage Tiering Tiered storage options for frequently vs. infrequently used data. |
. | No information available |
Data Localization Ability to store data within specific legal jurisdictions. |
. | No information available |
Backup Frequency Frequency of scheduled data backups. |
. | No information available |
Private Connectivity Options Dedicated private links (such as MPLS, Direct Connect) to cloud. |
Cloud infrastructure supports private connectivity (Direct Connect/ExpressRoute). This matches typical enterprise deployments in banking. | |
Virtual Private Cloud (VPC) Isolated virtual networks in the cloud. |
. | No information available |
Load Balancing Distributes application traffic across multiple resources. |
Described as using enterprise-grade load balancing for elastic scale and resilience. | |
DDoS Protection Prevents or mitigates distributed denial of service attacks. |
. | No information available |
Latency Average network delay per transaction. |
. | No information available |
Bandwidth Maximum network throughput for data transfer. |
. | No information available |
VPN Gateway Support Supports secure site-to-site or user VPN connections. |
Supports secure VPN gateways for financial institution connectivity; standard for banking cloud platforms. | |
Firewall Management Advanced firewall setup and configuration. |
. | No information available |
Network Monitoring and Analytics In-depth monitoring and reporting on network health/usage. |
. | No information available |
IP Whitelisting/Blacklisting Controls network access via approved/restricted IP addresses. |
. | No information available |
Network Segmentation Divides network into isolated segments for security. |
. | No information available |
SSL/TLS Termination Handles encryption/decryption of SSL traffic at the network layer. |
. | No information available |
QoS Support Quality of Service configuration for prioritized banking traffic. |
No information available | |
Redundant Connectivity Multiple network paths to prevent downtime. |
. | No information available |
Automated Failover Automatic rerouting of traffic in case of network failure. |
. | No information available |
Automated Backups Automated regular backups of infrastructure and data. |
. | No information available |
Point-In-Time Recovery Ability to restore systems to a precise point before an incident. |
. | No information available |
Active-Active Failover Simultaneous operation of redundant systems for zero downtime. |
. | No information available |
Active-Passive Failover Standby systems take over upon primary failure. |
. | No information available |
Backup Frequency How often automated backups occur. |
. | No information available |
Disaster Recovery Drills Scheduled testing of disaster recovery procedures. |
. | No information available |
RPO (Recovery Point Objective) Maximum acceptable amount of data loss measured in time. |
No information available | |
RTO (Recovery Time Objective) Time to restore services after a disruption. |
. | No information available |
Service Monitoring Real-time monitoring of service health with alerts. |
. | No information available |
Integrated Incident Response Automated and manual procedures for handling incidents. |
. | No information available |
Immutable Backups Backups resistant to alteration or deletion. |
. | No information available |
Regional Failover Support Ability to shift operations to alternate regions transparently. |
. | No information available |
Service Level Agreement (SLA) Reporting Automated SLA compliance logs for audits. |
. | No information available |
Versioned Data Backups Ability to maintain historical backup versions. |
. | No information available |
Automated Configuration Sync Consistent system configs across failover sites. |
. | No information available |
Automated Deployment One-click or script-based automated system provisioning. |
. | No information available |
Continuous Integration/Continuous Deployment (CI/CD) Integrated pipelines for automated software builds, tests, and deployments. |
. | No information available |
Configuration Management Centralized management of infrastructure and application configurations. |
. | No information available |
Self-Healing Systems Automatic detection and correction of system faults. |
. | No information available |
Orchestration Tools Integration Integrates with automation/orchestration frameworks (Ansible, Chef, Terraform). |
. | No information available |
Scheduled Maintenance Windows Configurable downtime periods for planned maintenance. |
. | No information available |
Health Checks & Monitoring Continuous checks of application and infrastructure health. |
. | No information available |
Patch Management Automation Automated security and bug fix deployments. |
. | No information available |
Custom Alerting Customizable rules for automated alerts. |
. | No information available |
Resource Scheduling Time-based provisioning and deprovisioning of resources. |
. | No information available |
Runbook Automation Automated execution of standard operating procedures. |
. | No information available |
Infrastructure as Code Support Declarative templates to manage infrastructure lifecycle. |
. | No information available |
Policy-Driven Automation Workflow triggers and actions based on defined policies. |
. | No information available |
Access Auditing Records user access and actions on systems. |
. | No information available |
Resource Lifecycle Management Automated creation, update, and decommission of resources. |
Cloud-native banking platforms typically automate resource lifecycle management in provisioning, updating, and retiring resources. |
Single Sign-On (SSO) Unified login experience across multiple services. |
Single sign-on and federated identity support are standard for regulated, modern banking platforms. Product highlights include SSO and OAuth. | |
LDAP/Active Directory Integration Syncs with enterprise directory services for user management. |
Enterprise directory integration (LDAP/AD) supported for user management. | |
Federated Identity Support Integration with third-party and industry federation protocols (SAML, OAuth). |
Supports modern authentication/federation protocols (SAML, OAuth); this is called out in the security/identity section. | |
User Provisioning/Deprovisioning Automation Automated user account creation and removal. |
. | No information available |
Granular Permissioning Fine-grained access controls based on users, groups, or roles. |
. | No information available |
Delegated Administration Allows certain admin privileges to be assigned to non-superusers. |
. | No information available |
Password Policy Enforcement Enforces minimum password complexity, expiry, and reuse rules. |
. | No information available |
User Access Reviews Periodic validation of user roles and permissions. |
. | No information available |
Just-In-Time Privileges Grants temporary elevated access when needed. |
No information available | |
User Authentication Logs Detailed logs of all access attempts and successes/failures. |
. | No information available |
API Key Management Secure issuance, rotation, and revocation of API keys. |
. | No information available |
Mobile Authentication Support Enables secure access from mobile devices. |
. | No information available |
Adaptive Authentication Adjusts authentication requirements based on risk/context. |
. | No information available |
User Self-Service Portal Portal for users to manage their own access and credentials. |
. | No information available |
Privileged Access Management Dedicated controls for highly privileged (admin/root) accounts. |
. | No information available |
API Gateway Centralized interface for managing and securing APIs. |
An API-first platform with centralized gateway is a primary feature. | |
Webhooks Support Event-driven notifications to external systems. |
. | No information available |
Industry Standards Compliance Compliance with ISO 20022, SWIFT, Open Banking (PSD2), etc. |
. | No information available |
SDK Availability Availability of software development kits for developers. |
. | No information available |
Database Connectors Pre-built integrations with major databases (Oracle, SQL Server, etc.). |
. | No information available |
Event Streaming Support Kafka, RabbitMQ, or similar for real-time data integration. |
. | No information available |
Legacy System Connector Templates Prebuilt templates to connect with banking legacy systems (COBOL, mainframes). |
. | No information available |
Open API Documentation Comprehensive, publicly available API reference guides. |
Comprehensive API documentation is available and referenced as a product differentiator. | |
Batch File Processing Support Handles periodic bulk data ingestion/processing. |
. | No information available |
Message Queue Integration Integration with queuing systems for asynchronous workflows. |
. | No information available |
Real-Time Monitoring of Integrations Dashboards and alerts for integration health/performance. |
. | No information available |
Standard Data Formats Support Supports XML, JSON, CSV, and other banking data interchange formats. |
Product website lists support for open data formats such as XML, JSON, CSV—standard in core banking solutions. | |
Third-Party App Marketplace Access Ability to source and install third-party integrations. |
. | No information available |
Sandbox Environment for Integrations Safe, isolated environment for integration testing. |
. | No information available |
Versioning for Integrations Support for multiple versions of APIs/connections. |
. | No information available |
Real-Time Infrastructure Monitoring Live dashboards for server, network, and service performance. |
. | No information available |
Log Aggregation Centralized collection and indexing of system, security, and application logs. |
. | No information available |
Custom Metrics Definition Allows administrators to define and track custom KPIs. |
. | No information available |
Alerting & Notification Customizable triggers and messaging for threshold breaches. |
. | No information available |
Anomaly Detection Proactive identification of unusual system or user behavior. |
. | No information available |
Business Transaction Tracing Track end-to-end user or system transactions for banking apps. |
. | No information available |
Integration with SIEMs Compatibility with security information and event management tools. |
. | No information available |
Historical Data Retention Stores monitoring/log data for forensic and compliance review. |
. | No information available |
Interactive Dashboards User-customizable visualizations of system health, usage, and analytics. |
. | No information available |
Root Cause Analysis Tools Helps identify contributing factors to incidents or outages. |
. | No information available |
Performance Benchmarking Tools to measure system/application performance against benchmarks. |
. | No information available |
Custom Log Retention Period Configurable retention time for logs. |
. | No information available |
Audit Log Export Facility to export detailed audit logs for offline analysis. |
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User Activity Analytics Analyze user patterns for fraud/risk detection. |
. | No information available |
Synthetic Transaction Monitoring Simulated transaction flows for proactive monitoring. |
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Real-Time Cost Tracking Live insights into cloud and infrastructure expenditure. |
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Budget Enforcement Configurable budget thresholds and automated enforcement actions. |
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Chargeback & Showback Reports Detailed departmental or project-based billing reports. |
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Cost Forecasting Predicts future spending based on historical data. |
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Resource Usage Optimization Automated suggestions or tools for optimizing resource allocation. |
Platform embeds analytics and usage dashboards that provide recommendations for optimizing allocation and spend. | |
Idle Resource Detection Identifies underutilized infrastructure for cost-saving. |
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Spend by Service/Resource Type Breakdown of expenditure by service/resource. |
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Custom Report Scheduling Ability to automate cost report generation/delivery. |
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Currency Conversion Supports multi-currency cost reporting. |
. | No information available |
Cost Allocation Tags Tagging resources for financial tracking purposes. |
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API Access to Cost Data Programmatic access for custom reporting or integrations. |
. | No information available |
Historical Billing Archive Maintains records of past billing/cost statements. |
. | No information available |
Multi-Tenancy Cost Management Handles separate cost tracking for different banking units/entities. |
. | No information available |
Granular Resource Tracking Tracks cost at resource or transaction level. |
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Alerting on Cost Overruns Automatic alerts when spending exceeds defined budgets. |
. | No information available |
Responsive Web Interfaces Administration and customer portals adapt to various device types. |
Platform is responsive and optimized for web/mobile, described as adaptive to user device. | |
Multi-Language Support User interfaces available in various languages. |
. | No information available |
Accessible UI (ADA/WCAG Compliance) Interfaces meet accessibility standards for users with disabilities. |
. | No information available |
Customizable Dashboards Admins and users can personalize dashboards and widgets. |
. | No information available |
Role-Based UI Views Dashboards and menus tailored to the user's role. |
. | No information available |
Mobile App Availability Dedicated mobile apps for administration and end-user access. |
Mobile app access is included in the customer-centric design, noted on vendor website. | |
Intelligent Search Powerful, context-aware search capabilities in the UI. |
. | No information available |
In-App Help & Guided Tours Embedded assistance and onboarding walkthroughs. |
. | No information available |
Contextual Notifications Real-time messages based on activity and context. |
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Personalization Options Ability to configure themes, shortcuts, and preferences. |
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Feedback & Support Widget Immediate channels for reporting issues or asking for help. |
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Session Timeout Controls Configurable session duration before automatic logout. |
. | No information available |
Bulk Actions in UI Perform operations on multiple items/entities simultaneously. |
. | No information available |
Real-Time Activity Feed Live feed of system and user operations/events. |
. | No information available |
Accessibility Testing Tools Built-in tools to check/ensure accessibility compliance. |
. | No information available |
24/7 Technical Support Round-the-clock support via multiple channels (phone, email, chat). |
. | No information available |
Dedicated Account Manager Assigned contact for escalation and personalized service. |
. | No information available |
Onboarding Assistance Expert help during initial setup and migration phases. |
. | No information available |
Comprehensive Documentation Up-to-date manuals, API docs, and knowledge base. |
Comprehensive documentation and developer resources are available online. | |
Video Tutorials & Webinars Regular visual learning sessions and walkthroughs. |
. | No information available |
Instructor-Led Training Live or remote classes for IT staff or admins. |
10x offers training and onboarding services for IT staff and end-users. | |
Community Support Forums Peer-to-peer and expert Q&A channels. |
. | No information available |
Regular Product Updates Frequent releases with new features and improvements. |
Frequent product updates are referenced via their release notes and blog. | |
Change Log Publication Release notes detail updates, bug fixes, and enhancements. |
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Knowledge Base Search Powerful search across help articles and documentation. |
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Ticket Escalation Procedures Defined processes to escalate critical issues rapidly. |
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User Certification Programs Official certifications for trained personnel. |
. | No information available |
Localization of Support Materials Help resources available in various local languages. |
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Feedback/Feature Request Portal Tools for users to submit product feedback. |
Vendor portal allows for feature and feedback submissions. | |
Hands-On Labs and Demos Practice environments for skill building/testing. |
. | No information available |
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