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Cloud-native, API-driven composable banking platform allowing rapid product development, flexible configuration, automated workflows, real-time processing, comprehensive accounting, integrated risk management, and scalable cloud architecture.
Central processing systems that manage daily banking operations, including account management, transaction processing, and customer information.
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Account Management Ability to create, modify, and close various types of accounts (checking, savings, loans, etc.). |
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Transaction Processing Capability to process various transactions, including deposits, withdrawals, transfers, payments, and fees. |
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Customer Information Management Centralized database for storing and managing customer data, including personal details, contact information, and account history. |
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General Ledger Maintaining the bank's financial records, including assets, liabilities, and equity. |
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Reporting Generating various reports for regulatory compliance, financial analysis, and management decision-making. |
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Interest Calculation Automated calculation and posting of interest on deposits and loans. |
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Statement Generation Generating and distributing account statements to customers. |
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Loan Management Features for managing the entire loan lifecycle, from origination to repayment. |
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KYC/AML Compliance Features to perform KYC and AML checks. |
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Payment Gateways Integration with various payment gateways for online and mobile payments. |
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ATM Networks Integration with ATM networks for cash withdrawals and deposits. |
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Mobile Banking Platforms Integration with mobile banking platforms for mobile access to accounts and services. |
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CRM Systems Integration with CRM systems for managing customer relationships. |
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Fraud Detection Systems Integration with fraud detection systems for real-time fraud monitoring. |
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Regulatory Reporting Systems Integration with regulatory reporting systems for automated reporting to regulatory authorities. |
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Core Banking APIs Availability of APIs for integration with other systems and third-party applications. |
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Transaction Throughput Number of transactions the system can process per unit of time. |
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User Capacity Maximum number of concurrent users the system can support. |
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Database Size Maximum size of the database supported by the system. |
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Scalability Ability to scale up or down resources to meet changing demands. |
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Response Time Average time taken for the system to respond to user requests. |
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Data Encryption Encryption of data at rest and in transit. |
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Access Control Role-based access control to restrict access to sensitive data and functions. |
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Audit Trail Comprehensive audit trail of all user activities and system events. |
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Intrusion Detection Intrusion detection system to detect and prevent unauthorized access. |
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Vulnerability Management Regular vulnerability assessments and penetration testing. |
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Multi-Factor Authentication Support for multi-factor authentication for enhanced security. |
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Fraud Prevention Tools for fraud prevention. |
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Regulatory Reporting Automated generation of regulatory reports. |
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KYC/AML Compliance Features for Know Your Customer (KYC) and Anti-Money Laundering (AML) compliance. |
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Data Privacy Compliance with data privacy regulations, such as GDPR. |
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PCI DSS Compliance Compliance with Payment Card Industry Data Security Standard (PCI DSS). |
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User-Friendly Interface Easy-to-use interface for both bank staff and customers. |
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Customization Options Ability to customize the interface to meet specific needs. |
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Multi-Language Support Support for multiple languages. |
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Accessibility Accessibility features for users with disabilities. |
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Mobile Responsiveness The user interface adapts well to mobile devices |
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Customizable Reports Ability to create custom reports based on specific criteria. |
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Real-Time Dashboards Real-time dashboards for monitoring key performance indicators (KPIs). |
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Data Visualization Tools for visualizing data in charts and graphs. |
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Predictive Analytics Predictive analytics capabilities for forecasting future trends. |
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Segmentation Ability to segment customer data. |
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On-Premise Deployment Deployment on the bank's own servers. |
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Cloud Deployment Deployment on a cloud platform. |
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Hybrid Deployment Combination of on-premise and cloud deployment. |
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24/7 Support Availability of support services 24 hours a day, 7 days a week. |
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Software Updates Regular software updates and patches. |
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Training Training programs for bank staff. |
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Documentation Comprehensive documentation for the system. |
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Service Level Agreements (SLAs) Defined service level agreements for uptime and performance. |
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Licensing Fees Cost of software licenses. |
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Implementation Costs Cost of implementing the system. |
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Maintenance Costs Ongoing maintenance costs. |
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Support Costs Cost of support services. |
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Account Management Ability to create, modify, and close different types of customer accounts (checking, savings, term deposits) |
Mambu supports creation and management of various account types including checking, savings, and term deposits as part of its core account management functionality. | |
Transaction Processing Processing of deposits, withdrawals, transfers, and other financial transactions with proper logging |
The platform provides real-time transaction processing with full transaction logging, which is central to its core banking capabilities. | |
Transactions Per Second Maximum number of financial transactions the system can process per second |
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Interest Calculation Automated calculation and application of interest for deposit and loan accounts |
Mambu offers automated interest calculation and application for both deposit and loan accounts with flexible configuration options. | |
Batch Processing Ability to handle end-of-day/month batch processes for account updates and reconciliation |
The platform supports end-of-day/month batch processing for account reconciliation and updates. | |
Multi-Currency Support Support for accounts and transactions in multiple currencies |
Mambu provides multi-currency support allowing customers to manage accounts in different currencies. | |
Fee Management Configuration and automated application of various banking fees and charges |
The platform includes configurable fee management capabilities for various banking fees and charges. | |
Standing Instructions Setup and management of recurring payments and automated transfers |
Standing instructions and recurring payments are supported as part of Mambu's account management functionality. | |
Account Statements Generation of periodic account statements with transaction history |
Account statement generation with transaction history is a standard feature of the platform. | |
Overdraft Facilities Management of overdraft limits, fees, and authorization |
Mambu supports overdraft management including limits, fees, and authorization processes. | |
Dormant Account Handling Automated identification and management of inactive accounts |
The platform includes automated identification and management of dormant accounts. | |
Product Configuration Flexibility to define and modify banking products and associated rules |
Mambu's composable architecture allows for flexible product configuration and modifications to banking products and rules. |
Customer Information Management Comprehensive customer profile management including demographics, contact details, and preferences |
The platform includes comprehensive customer information management with profile management capabilities. | |
KYC Documentation Storage and verification of Know Your Customer documents and identification |
Mambu supports KYC document storage and verification processes. | |
Customer Due Diligence Risk assessment and enhanced due diligence for high-risk customers |
The platform provides customer due diligence capabilities including risk assessment for high-risk customers. | |
Customer Onboarding End-to-end workflow for customer acquisition and account opening |
Mambu offers end-to-end customer onboarding workflows for account opening and acquisition. | |
Customer Segmentation Ability to categorize customers based on various attributes for targeted services |
Customer segmentation based on various attributes is supported for targeted services. | |
Customer Service History Tracking of customer interactions, complaints, and resolutions |
The platform includes tracking of customer interactions, complaints, and resolutions. | |
Relationship Pricing Application of special rates or fee waivers based on customer relationships |
Relationship pricing for special rates or fee waivers is supported based on customer relationships. | |
Household/Group Management Linking and managing customers that belong to the same household or business group |
Mambu allows for managing customers in household or business groups. | |
Customer Profitability Analysis Calculation and reporting of customer-level profitability metrics |
The platform supports customer profitability analysis with reporting metrics. | |
Customer Data Storage Capacity Maximum number of customer profiles the system can efficiently store and manage |
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360-Degree Customer View Consolidated view of all customer relationships, products, and interactions |
Mambu provides a 360-degree customer view with consolidated information about customer relationships, products, and interactions. |
Loan Origination End-to-end process for loan application, approval, and disbursement |
The platform offers end-to-end loan origination processes for application, approval, and disbursement. | |
Credit Scoring Automated assessment of creditworthiness based on predefined criteria |
Mambu includes automated credit scoring based on predefined criteria. | |
Credit Limit Management Setting and monitoring credit limits for various lending products |
Credit limit management for various lending products is supported. | |
Loan Servicing Management of loan repayments, amortization schedules, and restructuring |
Mambu provides loan servicing including management of repayments, amortization schedules, and restructuring. | |
Collateral Management Recording and valuation of collateral against secured loans |
The platform supports collateral management with recording and valuation capabilities for secured loans. | |
Delinquency Management Tracking and handling of overdue payments and collections |
Delinquency management for tracking and handling overdue payments and collections is included. | |
Loan Loss Provisioning Calculation and management of provisions for potential loan losses |
Mambu supports loan loss provisioning with calculation and management capabilities. | |
Flexible Interest Rates Support for various interest rate types (fixed, variable, tiered) and calculation methods |
The platform offers flexible interest rates including fixed, variable, and tiered rates with various calculation methods. | |
Early Repayment Handling Processing of partial or full early loan repayments with appropriate fee calculations |
Mambu supports early repayment handling with appropriate fee calculations. | |
Maximum Loan Types Number of different loan product types the system can support simultaneously |
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Loan Portfolio Size Maximum size of loan portfolio the system can efficiently manage |
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Regulatory Compliance Reporting Generation of lending-related regulatory reports (e.g., HMDA in the US) |
The platform includes regulatory compliance reporting capabilities for lending-related reports. |
API Banking Comprehensive set of APIs for integration with first and third-party applications |
Mambu is API-driven with a comprehensive set of APIs for integration with first and third-party applications. | |
API Calls Per Second Maximum number of API calls the system can handle per second |
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Mobile Banking Integration Ready connectors or interfaces for mobile banking applications |
The platform provides ready connectors for mobile banking application integration. | |
Internet Banking Integration Support for online banking platforms with real-time account information |
Mambu supports internet banking platform integration with real-time account information. | |
ATM Network Integration Interfaces for ATM networks with transaction processing capabilities |
The platform offers ATM network integration with transaction processing capabilities. | |
Branch Automation Integration with branch systems for teller operations and customer service |
Mambu provides branch automation integration for teller operations and customer service. | |
Contact Center Integration Interfaces for customer service representatives to access and manage customer accounts |
The platform includes contact center integration for customer service representatives. | |
POS/Merchant Integration Support for point-of-sale transactions and merchant management |
Mambu supports POS/merchant integration for transactions and merchant management. | |
Open Banking Compliance Alignment with open banking standards and regulations for third-party access |
The platform is aligned with open banking standards and regulations for third-party access. | |
Channel Consistency Consistent customer experience and data across all channels |
Mambu provides consistent customer experience and data across all channels. | |
Digital Onboarding Fully digital customer acquisition process integrated with core banking |
The platform offers fully digital customer onboarding processes integrated with core banking. | |
SDK Availability Software development kits for custom integration development |
Mambu provides SDKs for custom integration development. |
Real-time Payments Support for instant payment schemes (e.g., RTP, FedNow, UK Faster Payments) |
The platform supports real-time payments for instant payment schemes. | |
SWIFT Connectivity Integration with SWIFT network for international payments |
Mambu offers SWIFT connectivity for international payments. | |
ACH Processing Automated Clearing House batch payment processing |
The platform includes ACH processing for batch payments. | |
Wire Transfer Management Processing and monitoring of high-value wire transfers |
Mambu supports wire transfer management for high-value transfers. | |
Payment Routing Intelligent routing of payments through optimal channels based on cost, speed, etc. |
The platform offers intelligent payment routing through optimal channels. | |
Payment Formatting Support for various payment message formats (ISO 20022, ISO 8583, etc.) |
Mambu supports various payment message formats including ISO 20022 and ISO 8583. | |
Payment Screening Sanctions and AML screening for outgoing and incoming payments |
The platform includes payment screening for sanctions and AML compliance. | |
Payment Reconciliation Automated matching and reconciliation of payment transactions |
Mambu provides automated matching and reconciliation of payment transactions. | |
Payment Gateway Integration Connections to third-party payment gateways and processors |
The platform supports payment gateway integration with third-party processors. | |
Maximum Payment Volume Maximum number of payments the system can process per day |
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Payment Tracking End-to-end visibility of payment status throughout the transaction lifecycle |
Mambu offers end-to-end payment tracking throughout the transaction lifecycle. | |
Bulk Payment Processing Ability to process large volumes of payments in bulk with proper controls |
The platform supports bulk payment processing with proper controls. |
Data Encryption Encryption of data at rest and in transit using industry standards |
Mambu uses industry-standard data encryption for data at rest and in transit. | |
Role-based Access Control Granular access permissions based on user roles and responsibilities |
The platform provides role-based access control with granular permissions. | |
Maker-Checker Controls Dual control mechanism requiring separate users for transaction creation and approval |
Mambu supports maker-checker controls requiring separate users for transaction creation and approval. | |
Audit Logging Comprehensive logging of all system activities for audit purposes |
The platform includes comprehensive audit logging of all system activities. | |
Fraud Detection Real-time monitoring and alerting for suspicious transactions |
Mambu offers real-time monitoring and alerting for suspicious transactions. | |
AML Compliance Anti-Money Laundering monitoring and reporting capabilities |
The platform includes AML compliance monitoring and reporting capabilities. | |
KYC/CDD Support Tools for Know Your Customer and Customer Due Diligence processes |
Mambu provides tools for KYC and Customer Due Diligence processes. | |
Regulatory Reporting Generation of mandatory reports for regulatory authorities |
The platform generates mandatory reports for regulatory authorities. | |
PCI DSS Compliance Adherence to Payment Card Industry Data Security Standards |
Mambu adheres to PCI DSS standards for payment card data security. | |
Multi-factor Authentication Support for various authentication methods beyond username/password |
The platform supports multi-factor authentication beyond username/password. | |
Log Retention Period Maximum duration for which system logs are retained for audit and compliance |
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Data Masking Obfuscation of sensitive customer information for unauthorized users |
Mambu includes data masking capabilities for sensitive customer information. | |
Biometric Authentication Support Integration capabilities with fingerprint, facial recognition, or other biometric authentication methods |
The platform supports biometric authentication integration. |
Cloud Compatibility Ability to deploy and operate in cloud environments (public, private, hybrid) |
Mambu is cloud-native with compatibility for various cloud environments (public, private, hybrid). | |
Microservices Architecture Modular design using microservices for flexibility and scalability |
The platform uses microservices architecture for flexibility and scalability. | |
Database Technology Type and capabilities of the underlying database system |
Mambu utilizes modern database technology for its underlying system. | |
Uptime Guarantee Percentage of time the system is guaranteed to be operational |
99.9 As a cloud-native platform, Mambu typically offers high availability with uptime guarantees of 99.9% or better. |
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Disaster Recovery Comprehensive DR capabilities with minimal data loss and downtime |
The platform includes comprehensive disaster recovery capabilities with minimal data loss and downtime. | |
Recovery Time Objective Maximum acceptable time to restore system functionality after a failure |
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Recovery Point Objective Maximum acceptable data loss measured in time |
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Horizontal Scalability Ability to add more instances to handle increased load |
Mambu supports horizontal scalability by adding more instances to handle increased load. | |
Vertical Scalability Ability to add more resources (CPU, memory) to existing instances |
The platform offers vertical scalability by adding more resources to existing instances. | |
Containerization Support for container technologies like Docker and Kubernetes |
Mambu supports containerization with Docker and Kubernetes. | |
System Response Time Average time taken to respond to user requests under normal load |
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DevOps Integration Support for continuous integration/deployment pipelines |
The platform supports DevOps integration with CI/CD pipelines. | |
Multi-tenant Architecture Ability to serve multiple business entities from a single installation |
Mambu has multi-tenant architecture capabilities serving multiple business entities from a single installation. |
Standard Reports Pre-built reports for common banking operational needs |
The platform includes pre-built reports for common banking operational needs. | |
Number of Standard Reports Quantity of out-of-the-box reports included with the system |
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Custom Report Builder Tools for creating and customizing reports without programming |
Mambu provides custom report building tools without programming requirements. | |
Regulatory Reporting Reports designed to meet specific regulatory requirements |
The platform offers regulatory reporting designed to meet specific requirements. | |
Real-time Dashboards Visual displays of key metrics updated in real-time |
Mambu includes real-time dashboards with key metrics updated in real-time. | |
Data Warehouse Integration Ability to feed banking data to enterprise data warehouses |
The platform supports data warehouse integration for enterprise data warehouses. | |
Data Export Capabilities Options for exporting data in various formats (CSV, Excel, PDF, etc.) |
Mambu offers data export capabilities in various formats (CSV, Excel, PDF). | |
Business Intelligence Tools Built-in or integrated BI capabilities for data analysis |
The platform includes business intelligence tools for data analysis. | |
Scheduled Reporting Ability to schedule automated report generation and distribution |
Mambu supports scheduled reporting with automated generation and distribution. | |
Report Generation Speed Average time to generate complex reports with large datasets |
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Historical Data Access Access to archived data for reporting and analysis |
The platform provides access to archived data for reporting and analysis. | |
Predictive Analytics Advanced analytics capabilities for forecasting and customer behavior prediction |
Mambu offers predictive analytics capabilities for forecasting and customer behavior prediction. |
API Gateway Central point for managing APIs with security and monitoring |
The platform includes an API gateway for managing APIs with security and monitoring. | |
Number of Standard APIs Quantity of pre-built APIs available for integration |
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ESB/Middleware Integration Compatibility with enterprise service buses or middleware platforms |
Mambu supports ESB/middleware integration with enterprise service buses. | |
File-based Integration Support for file transfers and batch processes |
The platform includes file-based integration support for file transfers and batch processes. | |
Real-time Integration Capability for real-time synchronous communication with other systems |
Mambu provides real-time integration capabilities for synchronous communication with other systems. | |
Third-party Fintech Integration Pre-built connectors for common fintech solutions |
The platform offers pre-built connectors for common fintech solutions. | |
Regulatory System Integration Interfaces with regulatory reporting systems and infrastructure |
Mambu supports interfaces with regulatory reporting systems and infrastructure. | |
Card Management System Integration Connectivity with card issuing and processing platforms |
The platform provides connectivity with card issuing and processing platforms. | |
Integration Workflow Tools Visual tools for designing and managing integration processes |
Mambu includes visual tools for designing and managing integration processes. | |
Integration Security Security features specific to external system connections |
The platform has robust security features specific to external system connections. | |
Message Transformation Ability to convert data formats between systems |
Mambu supports message transformation for converting data formats between systems. | |
Integration Monitoring Tools for monitoring the health and performance of integrations |
The platform includes tools for monitoring the health and performance of integrations. |
Implementation Methodology Structured approach to system implementation and deployment |
Mambu uses a structured implementation methodology for system deployment. | |
Average Implementation Time Typical timeframe for full system implementation |
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Configuration Tools User-friendly tools for system configuration without coding |
The platform provides user-friendly configuration tools without coding requirements. | |
Data Migration Tools Utilities for transferring data from legacy systems |
Mambu includes data migration tools for transferring data from legacy systems. | |
Training Materials Comprehensive documentation and training resources |
The platform offers comprehensive documentation and training resources. | |
User Training Hours Hours of training included in standard implementation |
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Support SLA Service level agreements for technical support and issue resolution |
Mambu provides service level agreements for technical support and issue resolution. | |
Critical Issue Response Time Maximum time to respond to severity 1 issues |
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User Community Active community of users for knowledge sharing |
The platform has an active user community for knowledge sharing. | |
Release Frequency Frequency of new version releases with enhancements |
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Sandbox Environment Availability of test environments for development and training |
Mambu provides sandbox environments for development and training. | |
Implementation Partner Network Ecosystem of certified implementation partners |
The platform has an ecosystem of certified implementation partners. | |
Localization Capabilities Ability to adapt to local languages, regulations, and business practices |
Mambu offers localization capabilities for adapting to local languages, regulations, and business practices. | |
Number of Supported Countries Count of countries where the system is actively used and supported |
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