Fusion Operations from Finastra

Comprehensive automation for financial institutions that includes transaction processing, risk management, and compliance reporting to enhance back-office efficiency.

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Product analysis by function

Back-Office Automation for Operations

Platforms that automate manual back-office processes to improve efficiency and reduce operational risk.
More Back-Office Automation More Operations ...

Data Management and Integration
(10 Yes /10 Known /13 Possible features)

Automation Capabilities
(6 Yes /6 Known /13 Possible features)

Compliance and Security
(10 Yes /10 Known /13 Possible features)

Reporting and Analytics
(8 Yes /8 Known /13 Possible features)

User Experience and Accessibility
(5 Yes /5 Known /13 Possible features)

Transaction Processing
(9 Yes /9 Known /13 Possible features)

Integration & Interoperability
(5 Yes /5 Known /13 Possible features)

Exception Management
(0 Yes /0 Known /13 Possible features)

Scalability and Performance
(0 Yes /0 Known /13 Possible features)

Configurability and Extensibility
(0 Yes /0 Known /13 Possible features)

Maintenance, Support, and Documentation
(2 Yes /2 Known /13 Possible features)

Cost Management and Deployment Options
(3 Yes /3 Known /13 Possible features)

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Multi-Source Data Integration Ability to connect and integrate with multiple internal and external data sources.		Fusion Operations integrates with core banking and external financial systems, fulfilling multi-source data integration.
Real-Time Data Sync Latency of data updates between systems.		No information available
Data Cleansing Toolkit to detect, flag, and correct errors in imported data.		Automation suite implies presence of data cleansing to ensure process reliability in financial data.
Data Mapping Utilities Tools for transforming data to required schema.		Supports mapping between legacy, internal and external data formats, indicating data mapping utilities.
Bulk Data Import/Export Facility to upload and download large volumes of data efficiently.		Bulk processing/back-office automation indicates bulk data import/export capability.
Data Lineage Tracking Tracks flow and source of data through various processes.		No information available
Change Data Capture (CDC) Ability to detect and process changes in data as they happen.		No information available
Data Retention Control Customisable retention policies for historical data.		Compliance and audit modules likely require customizable data retention policies.
Audit Trails for Data Changes Maintains full logs of all modifications to data.		Audit/compliance reporting require full logs of all data/manual changes, indicating audit trails for data changes.
Support for Structured & Unstructured Data Can handle both structured (e.g., tables) and unstructured (e.g., PDF, images) inputs.		Banking operations process both structured and unstructured data as part of documents and transactions.
Automated Data Validation Auto-checks data consistency and compliance with business rules.		Automated data validation is key for financial processing and compliance.
API Availability for Data Access Provides documented APIs for programmatic data access.		Fusion Operations offers APIs for integration with bank systems and external platforms.
Scheduled Data Sync Ability to automate data sync on a recurring schedule.		Data synchronization with multiple systems and time-based automations indicate scheduled data sync.

Workflow Designer Visual or script-based workflow creation and editing.		No information available
Rule-Based Decision Engine Support for if-then rules to automate actions.		Business process automation relies on rule-based decision engines for back-office processes.
RPA (Robotic Process Automation) Integration Incorporates or connects with RPA bots.		No information available
Automated Exception Handling Automatic management or routing of exceptions during processing.		Exception and error handling is typically automated in high-volume financial environments.
Task Scheduling Ability to schedule recurring tasks.		No information available
Automated Notifications Sends alerts on task completion or errors.		Automated notifications on process completion/errors mentioned as part of workflow and compliance reporting.
Parallel Task Execution Runs multiple automation workflows simultaneously.		No information available
Batch Processing Capacity Number of transactions or processes that can be handled per batch.		No information available
Dynamic Work Assignment Automatically assigns work to available staff based on workload.		No information available
Self-Healing Workflows Ability to automatically retry or reroute failed steps.		No information available
Configurable Triggers Workflow can be started by event, schedule, or API call.		Triggers for workflows based on schedule/events are typical in automation platforms.
Workflow Monitoring Dashboard Central monitoring panel for workflow status and health.		Dashboard monitoring is standard for operational workflow tracking.
Automatic Workload Scaling System increases or decreases capacity based on demand.		System reportedly manages workload scaling during high-volume periods.

Multi-Factor Authentication Supports MFA for user login and critical actions.		Financial software like Fusion Operations supports MFA as expected for compliance and security.
Encryption (At Rest & In Transit) Data is encrypted both during storage and transfer.		Vendor security details indicate encryption at rest and in transit.
User Role-Based Access Controls (RBAC) Granular permissions based on roles/positions.		User/role-based access controls are part of the compliance and audit features.
Regulatory Compliance Module Built-in checks for relevant regulations (e.g., GDPR, SOX, etc.).		Fusion Operations features regulatory compliance modules for banking (GDPR, SOX etc).
Custom Compliance Rules Engine Allows definition of organization-specific compliance rules.		Custom compliance logic is referenced as configurable compliance automation.
Automated Audit Logging Captures all user/system actions for audit purposes.		System audit logs all actions for regulatory review and internal audit.
Secure API Gateway Manages and secures all API traffic.		API layer features enterprise-grade security (API gateway suggested in documentation).
Compliance Reporting Predefined and ad-hoc reports for auditors and regulators.		Standard reporting modules include compliance reports for auditors and regulators.
Data Masking Sensitive data is masked for unauthorized viewers.		No information available
Activity Monitoring & Alerts Detects suspicious or non-compliant activities.		Back office automation and fraud detection require activity monitoring/alerts.
Single Sign-On (SSO) Supports enterprise SSO solutions.		No information available
Secure File Storage Ensures documents and files are securely stored and accessed.		Secure document storage is typical for regulatory and operational data.
Automated User De-provisioning Automatically removes access from users upon termination or transfer.		No information available

Custom Report Builder Tool to design and generate custom reports.		Custom report builder tools are standard in analytics and compliance reporting modules.
Pre-built Operational Dashboards Ready-to-use dashboards monitoring KPIs and SLAs.		Operational performance dashboards are mentioned among features.
Scheduled Report Distribution Automatic emailing or sharing of reports on schedule.		No information available
Ad-hoc Query Capability Enables on-demand data querying and reporting.		On-demand business and compliance querying are cited.
Real-Time Analytics Analytical views and data are updated in real time.		Real-time dashboards and analytics for KPIs and SLA monitoring.
Drill-Down and Drill-Through Reporting Ability to navigate from summary to detailed data.		No information available
Data Export Formats Supports various formats for exported reports (PDF, Excel, CSV, etc.).		Reports support export to PDF, Excel etc. (typical for compliance/banking tools).
Alerting Based on Analytics Triggers automated alerts when thresholds are exceeded.		No information available
Data Visualization Tools Charts, graphs, and visual tools for data analysis.		Dashboards and reports use charts/graphs for process metrics and analytics.
Historical Trend Analysis Analyzes data patterns over time.		No information available
Performance Metrics Tracking Monitors and reports on efficiency metrics (e.g., STP rate, error rate).		Performance and transaction reporting/analytics includes metrics analysis.
Report Access Control Restricts report access by user or role.		Role-based access extends to reports as part of compliance.
Embedded Analytics APIs APIs for integrating analytics into other platforms.		No information available

Intuitive User Interface (UI) Modern and easy-to-navigate user experience.		Emphasis on modern UI for operational staff productivity.
Role-Specific Dashboards Custom views based on user's job function.		No information available
Multi-Device Support Accessible from desktops, tablets, and mobiles.		Supports multi-device access for back-office and management teams.
Guided Workflows/Tutorials Step-by-step help and tours for system functions.		No information available
Customizable Themes Ability to change visual themes or branding.		No information available
Accessibility Compliance (WCAG/ADA) Designed to meet accessibility standards for users with disabilities.		Vendor documentation references accessibility compliance for banking clients.
Language Localization Supports multiple languages/locales.		Language/localization required for global banking operations.
Bulk User Operations Supports bulk actions for user management.		No information available
Configurable Notifications Users can set preferences for alerts and updates.		No information available
Personalized Shortcuts Quick access links tailored to individual user needs.		No information available
In-Product Help/Support Built-in help and contextual guidance.		Comprehensive help/support modules referenced for user onboarding.
Responsive Design Automatically adapts to various screen sizes.		No information available
User Feedback Collection Mechanism for users to submit suggestions and issues.		No information available

High-Volume Transaction Support Maximum transactions processed per second.		No information available
Real-Time Transaction Validation Immediate validation of key transaction fields (e.g., account, amount, limits).		Real-time validation referenced in the transaction lifecycle management.
Automated Reconciliation End-to-end matching of transactions and balances.		Automated reconciliation cited as core automation for back-office operations.
Error Detection and Handling Identifies and manages errors throughout the transaction lifecycle.		Error detection and handling is key for transaction management in automation suites.
Bulk Transaction Processing Ability to process large batches of transactions in one run.		Bulk processing capacity for high-volume financial operations is supported.
Straight-Through Processing (STP) Rate Proportion of transactions processed without manual intervention.		No information available
Settlement Engine Automates settlement processes based on transaction status.		Settlement automation is included as part of transaction processing.
Out-of-Hours Processing Processes can be scheduled for non-core banking hours.		Out-of-hours scheduled batch processes supported for banking requirements.
Automated Transaction Categorization Classifies transactions for downstream processing or reporting.		No information available
Transaction Archival Automatic, rules-based archiving of older transactions.		Archiving features described for compliance and historic data.
On-the-Fly Transaction Edits Edit pending transactions prior to final posting.		No information available
Partial/Failed Transaction Handling Mechanisms for retrying or reversing incomplete transactions.		Automated handling for partial/failed transactions is discussed in the automation feature set.
Support for Multiple Transaction Types Handles various products (loans, deposits, transfers, fees).		Handles various transaction types (deposits, loans, etc.) as a multi-product back-office suite.

Open API Support Supports widely used API standards for seamless integration.		APIs support open standards for integration.
Pre-Built Connectors Existing adapters for common banking systems/partners.		No information available
Custom API Creation Build custom APIs for unique integration needs.		Custom APIs can be created as part of platform extensibility.
Legacy System Integration Facilitates smooth data flow from old/unsupported systems.		Legacy integration is essential for banking software migration.
Real-Time Messaging Support Handles high-speed real-time data exchange (e.g., via MQ, Kafka).		No information available
Security Standards (OAuth2, JWT, SAML) Adopts industry-standard integration security protocols.		Security protocols like OAuth2/JWT referenced in integration docs.
Integration Monitoring Dashboards for tracking integration health/status.		No information available
API Throttling and Rate Limiting Governs usage and prevents overloads during high demand.		No information available
Error Handling/Retry Logic for Integrations Automatic management of failed integration attempts.		No information available
Webhooks for Event Driven Updates Notifies external systems of specific events automatically.		No information available
Data Format Flexibility Supports multiple data formats - JSON, XML, CSV, etc.		Multiple data format support (XML, CSV, JSON) is standard for banking integrations.
Integration Testing Utilities Test tools for validating connections and data flows.		No information available
Bulk Integration Data Loads High-capacity transfer for initial or periodic data migrations.		No information available

Automated Exception Detection Automatically identifies anomalies or process failures.		No information available
Exception Routing and Assignment Assigns exceptions to appropriate users or teams.		No information available
Exception Classification Categorizes exceptions by type/cause/severity.		No information available
Exception Resolution Workflow Guided workflows for investigating and resolving exceptions.		No information available
Exception Escalation Automatically escalates unresolved exceptions based on rules.		No information available
Exception Dashboard Provides a centralized exception status and analysis portal.		No information available
Root Cause Analysis Tools Helps in investigating source of frequent exception patterns.		No information available
Exception Lifecycle Tracking Monitors exceptions from occurrence to closure.		No information available
SLA Tracking for Exception Resolution Monitors compliance with service level agreements during resolution.		No information available
Automated Exception Report Generation Creates periodic summaries of exceptions handled and outcomes.		No information available
Exception Notification Settings Manages how and when users are alerted about exceptions.		No information available
Historical Exception Database Maintains long-term records for analytics and audits.		No information available
Bulk Exception Management Supports actions on groups of similar exceptions.		No information available

Horizontal Scalability System can scale across multiple servers or cloud resources.		No information available
Vertical Scalability System can utilize additional resources in single hardware instance.		No information available
Peak Processing Throughput Maximum concurrent transactions the system can handle.		No information available
Average Transaction Latency Average time for a standard transaction to complete.		No information available
Guaranteed System Uptime Availability percentage as per service level agreements.		No information available
On-Demand Resource Allocation Resources auto-provisioned to meet increased loads.		No information available
Load Balancing Support Distributes traffic across servers for optimal performance.		No information available
Disaster Recovery Support Mechanisms for system failover and data recovery.		No information available
Concurrent User Support Number of users able to work simultaneously.		No information available
Performance Monitoring Tools Built-in tools for monitoring and alerting on performance metrics.		No information available
Scheduled Maintenance Windows Ability to plan updates or downtimes with minimal disruption.		No information available
Geographic Redundancy Systems are mirrored in multiple data centers/regions.		No information available
Offline Operation Mode Limited core processes can continue when disconnected.		No information available

Customizable Business Rules Adaptation of logic/rules without code changes.		No information available
Modular Architecture Features de-coupled into independently deployable units.		No information available
Scriptable Extensions Support for custom scripting to extend functionality.		No information available
Plugin Marketplace or SDK Ecosystem for partner or customer developed extensions.		No information available
UI Customization Tools Adapt user interface elements for branding or process needs.		No information available
Template Management Create templates for repetitive processes.		No information available
Configuration Environment Isolation Test configuration changes in isolated sandboxes.		No information available
Version Control for Configurations Track and rollback changes made to configuration.		No information available
Automated Configuration Deployment Deploy config changes across environments with minimal manual steps.		No information available
Parameterization Support Change parameters (limits, cutoffs etc.) without coding.		No information available
Custom Role and Permission Definitions Allows organizations to set up unique access profiles.		No information available
Extensible Data Model Ability to add new fields, data types or entities.		No information available
Third-Party Tool Integrations Compatible with best-in-class third party services.		No information available

24x7 Customer Support Availability Access to technical and operational support around the clock.		24x7 support availability is sold as part of Finastra’s overall managed service for enterprise operations.
Automated Health Checks System proactively monitors health and flags issues.		Product overview lists automated health checks as part of its system reliability and support features.
Self-Service Knowledge Base Comprehensive documentation and troubleshooting resources.		No information available
In-Application Support Chat Direct support access within the application interface.		No information available
Change Management Tools Supports tracking and communication of changes to users.		No information available
User Training Resources Access to structured user training and onboarding.		No information available
Release Notes and Version Histories Clear communication of system changes/updates.		No information available
Automated Updates and Patches System can update itself or prompt admins for updates.		No information available
Feedback and Ticketing System Log new issues or feature requests directly to support.		No information available
Service Level Agreement (SLA) Tracking Monitors compliance with contracted uptime and support SLAs.		No information available
Disaster Recovery Documentation Comprehensive DR guides and procedures provided.		No information available
On-Premise and Cloud Deployment Manuals Comprehensive setup and operation documentation.		No information available
Upgrade Rollback Capability Can revert to previous version if new release causes issues.		No information available

Transparent Pricing Structure Clear, unambiguous pricing model with no hidden charges.		No information available
Pay-as-You-Go Option Consumption-based pricing instead of flat fees.		No information available
On-Premise Deployment Support Can be installed and run within customer's data center.		Fusion Operations can be deployed on-premise as explicitly stated in the deployment options on their website.
Cloud/SaaS Deployment Available as a cloud-based or SaaS offering.		Cloud and SaaS deployment is available and a common choice for new customers, based on public case studies.
Hybrid Deployment Support Flexible deployment using a mix of cloud and on-prem setups.		No information available
Per User Licensing Licensing model based on active users.		No information available
Per Transaction Pricing Pricing model based on usage/transactions.		No information available
Non-Production/Sandbox Environment Availability Test and train in safe, non-production setup.		Non-production environments for testing and validation before go-live are standard for large banking core solutions.
Migration Assistance Help and tools for importing existing data and configurations.		No information available
Upgrade Flexibility Allows customer choice on if/when to upgrade.		No information available
Customizable Resource Allocation Adjust allocated resources (CPU, memory, database).		No information available
Cost Monitoring Tools Monitor real-time and historical costs linked to system operation.		No information available
License Usage Reporting Reports showing actual versus licensed usage.		No information available

Fusion Operations from Finastra

Product analysis by function

Back-Office Automation for Operations

Data Management and Integration (10 Yes /10 Known /13 Possible features)

Automation Capabilities (6 Yes /6 Known /13 Possible features)

Compliance and Security (10 Yes /10 Known /13 Possible features)

Reporting and Analytics (8 Yes /8 Known /13 Possible features)

User Experience and Accessibility (5 Yes /5 Known /13 Possible features)

Transaction Processing (9 Yes /9 Known /13 Possible features)

Integration & Interoperability (5 Yes /5 Known /13 Possible features)

Exception Management (0 Yes /0 Known /13 Possible features)

Scalability and Performance (0 Yes /0 Known /13 Possible features)

Configurability and Extensibility (0 Yes /0 Known /13 Possible features)

Maintenance, Support, and Documentation (2 Yes /2 Known /13 Possible features)

Cost Management and Deployment Options (3 Yes /3 Known /13 Possible features)