A comprehensive webinar platform used by investor relations teams for earnings calls, investor presentations, and capital raise events. Features include interactive Q&A, polling, document sharing, analytics, and integrations with CRM systems. Supports large audiences with high-quality video streaming.
High-quality video conferencing, digital pitch decks, and presentation solutions optimized for investor meetings and annual LP gatherings.
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HD Video Quality Supports high-definition video during meetings. |
ON24 Webcast Elite supports high-quality video streaming, commonly interpreted as HD video in marketing materials for IR presentations. | |
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Bandwidth Adaptation Automatically adjusts video quality based on participant bandwidth. |
ON24 documentation references automatic adaptation to attendee bandwidth, matching 'Bandwidth Adaptation.' | |
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Number of Participants Maximum number of simultaneous video participants supported. |
No information available | |
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Screen Layout Options Variety of screen layouts (gallery, presentation, speaker view, etc.). |
ON24's UI offers multiple layout modes including gallery/presentation view. | |
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Active Speaker Detection Automatically highlights active speakers. |
Active speaker detection is a standard in ON24 Elite’s webcast experience. | |
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Meeting Recording Ability to record and store video meetings. |
Meeting/webinar recording is a built-in feature in ON24. | |
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Cloud Recording Storage Allocated cloud storage for recorded meetings. |
No information available | |
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In-browser Access Joins meetings without dedicated app downloads, via browser. |
ON24 Webcast Elite is browser-based—direct access without an app download. | |
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Low-latency Video Meeting experience features minimal lag. |
Low-latency video is highlighted as a key feature for live investor calls. | |
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Dial-in by Phone Supports telephone dial-in for audio participation. |
ON24 supports dial-in by phone. | |
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Waiting Room Management Hosts can filter and admit participants from waiting rooms. |
Waiting room functionalities (lobby, attendee management) present. | |
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Breakout Rooms Ability to split participants into smaller, parallel group sessions. |
No information available | |
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Virtual Backgrounds Participants can use virtual or blurred backgrounds. |
Virtual backgrounds are supported for presenters, as described in user guides. | |
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Custom Branding Meeting visuals support fund or firm branding. |
Custom branding is a core offering, i.e., branded backgrounds, logos, and colors. | |
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Watermarking Meetings and presentations can be watermarked for IP protection. |
Watermarking on presentations is possible; feature mentioned in security documentation. |
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Pitch Deck Upload Allows uploading of static and dynamic pitch decks (PDF, PPT, etc.). |
Documents, including pitch decks, can be uploaded and shared during events. | |
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Live Slide Navigation Presenter can control and synchronize slide advancement for all viewers. |
ON24 supports live slide navigation by hosts/presenters. | |
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Interactive Elements Supports embedded video, charts, hyperlinks, and polling within presentations. |
Interactive elements including polling, embedded video, and links are standard. | |
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Annotation Tools Presenter and/or participants can annotate directly on slides during meetings. |
Annotation tools are available for hosts and select attendees. | |
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Template Library Offers a selection of templates for ease of pitch deck creation. |
ON24 offers a library of templates and layouts for presentation creation. | |
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Real-time Co-editing Multiple users can edit presentations simultaneously. |
Multiple presenters can collaborate on presentations in real time. | |
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Deck Version Control Maintains a version history for all pitch materials. |
Version control noted in documentation for pitch materials. | |
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Media Embedding Supports embedding of audio, video, or GIFs in deck slides. |
Audio/video embedding into slides supported as part of presentation capabilities. | |
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Data Visualization Tools Built-in tools or integrations for charts and financial data visualization. |
Data visualization tools, including charts/graphs, are standard. | |
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Export Options Download decks in multiple formats (PDF, PPTX, HTML). |
Export to PDF/PPT and other formats is standard feature. | |
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Private and Shared Folders Organize decks in secure, shareable folders. |
Decks organized in private/shared folders as per digital document organization. | |
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Access Expiry Controls Set expiration for links or access permissions. |
Access expiry for shared links can be set; feature found in access controls. | |
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Unique Link Tracking Generate and monitor unique share links per investor. |
Unique tracking links can be assigned to individual attendees/investors. | |
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Mobile Presentation Mode Optimized viewing and control on mobile devices. |
Mobile-optimized presenter and attendee controls. | |
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Custom Watermarking Apply unique watermark per viewer/investor. |
Custom watermarking per attendee is offered as an advanced security feature. |
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End-to-End Encryption Meetings and shared materials are encrypted in transit and at rest. |
ON24 features end-to-end encryption as part of its compliance and security stack. | |
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Multi-factor Authentication (MFA) Supports MFA for participant and administrator logins. |
Multi-factor authentication is supported for admin and user accounts. | |
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Single Sign-On (SSO) Integrates with SSO for access management. |
Single sign-on with SAML and major identity providers is available. | |
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Granular Permission Controls Set detailed user, group, and file permissions. |
Granular user permission controls are present in admin dashboard. | |
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Audit Logging Detailed logs of access and changes to files, meetings, and presentations. |
Detailed audit logging of access and actions available in compliance reporting. | |
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Regulatory Compliance Standards Adheres to standards (e.g., SOC2, GDPR, CCPA). |
No information available | |
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Self-hosting Options Deployment on private infrastructure. |
No information available | |
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Custom Data Retention Policies Supports customized data archiving and retention schedules. |
No information available | |
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E-signature Integration Electronically sign NDAs and agreements within the platform. |
E-signature integrations are available via DocuSign and others. | |
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Watermarking for Sensitive Content Protects confidential documents with dynamic watermarks. |
Dynamic watermarking of sensitive content is supported and documented. | |
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Participant Authentication Verifies participant identity before accessing meetings/documents. |
Attendee authentication via unique event links and other measures. | |
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Secure Guest Access Allow temporary guest access with restricted permissions. |
ON24 offers secure temporary/guest access with configurable restrictions. | |
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Automatic Timeouts Automatically logs out idle users after a set period. |
Automatic session timeouts are settable in account security settings. | |
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Compliance Reporting Dashboard Generate reports on compliance and security status. |
Compliance dashboards are provided for event and data security reporting. | |
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Content Redaction Tools Redact sensitive information before sharing documents. |
No information available |
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Live Polls/Surveys Collect real-time feedback and votes from attendees. |
Live polls and surveys are a marketed part of ON24's interactive engagement suite. | |
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Real-time Q&A Participants can submit and upvote questions in real time. |
Interactive Q&A is highlighted for investor meetings and webcast events. | |
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Chat and Discussion Threads Text chat, threaded discussions, and emoji reactions. |
Text chat and discussion threads with reactions are standard attendee features. | |
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Collaborative Whiteboarding Multiple users can draw, annotate, and brainstorm on virtual whiteboards. |
Collaborative whiteboarding tools included in engagement tool suite. | |
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Shared Notes Create and share meeting notes collaboratively. |
Shared note-taking is offered for meeting attendees and co-hosts. | |
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Hand Raise Feature Participants can signal a desire to speak. |
Hand-raise feature available for attendee participation management. | |
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Instant File Sharing Share files directly in meetings or threads. |
Files can be shared instantly in chat or as downloads during sessions. | |
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Breakout Collaboration Sessions Spin-off focused breakout rooms for deep dives. |
No information available | |
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Digital Voting Boards Enable structured decision-making via voting boards. |
Voting boards are available as part of engagement tools for structured polls/voting. | |
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Automated Meeting Summaries AI-generated post-meeting summaries and action items. |
ON24 offers AI-generated meeting summaries as part of their analytics suite. | |
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Scheduled Reminders Automated calendar and email reminders for upcoming sessions. |
Automated reminders via email/calendar integrations are standard. | |
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Collaboration Analytics Insights on attendee engagement during meetings. |
Collaboration analytics such as poll and Q&A engagement provided in reports. | |
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Integration with Collaboration Platforms Connect with Slack, Teams, etc. for seamless workflows. |
ON24 integrates with Slack and Teams for workflow integration. | |
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Async Collaboration Tools Allow asynchronous updates, comments, and reviews. |
No information available | |
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Participant Tagging Tag attendees in notes and action items for follow-up. |
Participant tagging for notes/fa is supported in event reporting. |
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Role-based Access Control Assign roles such as admin, presenter, or viewer to control privileges. |
Admins assign presenter/viewer roles for sessions. | |
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Invitation Management Send, track, and revoke meeting invitations. |
Invitation management with tracking and revocation featured in event setup. | |
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RSVP Tracking Monitor attendee confirmations for meetings. |
RSVP tracking capabilities for webinar and event registrations. | |
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Pre-registration Forms Gather information and agreements from attendees before sessions. |
Pre-registration forms collect audience information before sessions. | |
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Waiting Room Customization Customize entry/exit screens and welcome messages. |
No information available | |
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One-click Access Links Generate unique, expiring links for easy, secure access. |
Expiring, secure attendee links for one-click access to meetings. | |
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Session Limit per Attendee Restrict number of concurrent sessions per user. |
No information available | |
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Guest Controls Limit guest attendees' actions and visibility. |
Administrators can limit actions and views by guest status. | |
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Automated Entry Permissions Auto-apply access settings by type of participant (e.g. LP, founder). |
Automated permission application for different attendee types is supported. | |
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Event-specific Access Keys Unique keys/codes per event for tight security. |
Unique access keys per event are possible via ON24 registration controls. | |
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Bulk Invite Upload Upload lists of emails for mass invites. |
Bulk upload of email/contacts for mass invitations is supported. | |
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Access Revocation Tools Instantly withdraw access when needed. |
Admin can immediately revoke access via dashboard controls. | |
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Time-limited Content Links Links to decks or replays expire after a set time. |
Time-limited content links (decks, replays) are configurable. | |
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Access Activity Logs Track who accessed what, when. |
Detailed logs are available for tracking document and presentation access. | |
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Custom Access Policies Define access flows for different meeting types. |
Admins can define access and content policies per meeting. |
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CRM Integration Syncs with leading CRMs (Salesforce, HubSpot, Affinity, etc.). |
ON24 integrates with Salesforce and several CRMs. | |
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Calendar Integration Connects with major calendar providers for scheduling. |
Major calendar integrations supported (Outlook, Google Calendar, etc.). | |
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API Availability Robust APIs for programmatic access and custom integrations. |
ON24 offers an API for custom integrations. | |
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IR Platform Integration Connects with IR and reporting systems. |
ON24 integrates with IR reporting systems as described in solution guides. | |
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eSignature Platform Support Works with DocuSign, HelloSign, etc. |
eSignature via DocuSign and similar platforms supported. | |
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Data Room Integration Seamless sharing of documents to deal room/data room platforms. |
Data room integration included in advanced document management. | |
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Analytics Platform Integration Feeds meeting data into analytics/business intelligence tools. |
Analytics integrations with BI tools supported (including export and API feeds). | |
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Contact Directory Import Import contacts from address books or LinkedIn. |
Import contacts from CSV/LinkedIn/CRM platform supported. | |
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Slack/Teams Notifications Sends notifications to collaboration platforms. |
Slack/Teams notifications enabled by integration options. | |
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Zapier Support Connects to other tools via Zapier and workflow automation. |
Zapier workflow automation described in ON24 APIs documentation. | |
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Integration Marketplace Marketplace or directory for 3rd-party integrations. |
No information available | |
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Single Sign-On Providers Integration with major SSO providers (Okta, Azure AD, etc.). |
ON24 supports major SSO providers (Okta, Azure AD, Google, etc.). | |
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Webhooks Outbound webhooks for real-time updates to other systems. |
ON24 supports webhooks for updates to external systems. | |
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File Storage Integration Connect to Dropbox, Box, Google Drive, and other cloud storage. |
Integration with Google Drive, Dropbox, and other storage. | |
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Custom Integration Support Professional services for bespoke integrations. |
No information available |
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Attendance Tracking Tracks which participants joined, for how long. |
Attendance is tracked (who joined, length of participation) as shown in analytics. | |
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Engagement Score Rates participant engagement using activity patterns. |
No information available | |
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Drop-off Analysis Analyzes when in the session attendees leave. |
Drop-off analytics (when attendees leave) provided in event reports. | |
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Presentation View Tracking Monitors which slides/deck pages were viewed and for how long. |
Presentation view analytics (slide and time viewed) available. | |
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Q&A Analytics Shows volume and nature of Q&A during meetings. |
Q&A analytics included in reporting suite. | |
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Poll/Survey Response Rates Tracks poll participation and completion rates. |
No information available | |
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Download/Access Logs Monitors who accessed which documents/decks. |
Download and access logs provided for regulatory and business reporting. | |
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Meeting Duration Reporting Breakdown of scheduled versus actual meeting time. |
Reports include meeting duration analysis. | |
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Action Item Tracking Tracks outstanding and completed action items. |
No information available | |
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Follow-up Metrics Measures promptness of follow-up actions after meetings. |
No information available | |
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Geographic Participation Reporting Shows breakdown by attendee regional location. |
Geographic participation shown in analytics dashboards. | |
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Custom Report Builder Build and export customized analytics reports. |
No information available | |
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Export to Excel/CSV Download raw analytics data. |
Reports/data can be exported to Excel and CSV formats. | |
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Visualization Tools Integrated charts and graphs for data analysis. |
Integrated dashboards include charts/graphs for analytics. | |
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Automated Scheduled Reports Periodic delivery of analytics and dashboards to stakeholders. |
Automated scheduled delivery of analytics dashboards is advertised. |
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Responsive Web Design Platform adapts to screen size (desktop, tablet, mobile). |
Responsive interface design for all major form factors. | |
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Mobile App Availability Native apps for iOS and Android. |
Native mobile apps for iOS and Android are available. | |
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Keyboard Navigation Full-feature access via keyboard controls. |
Keyboard navigation is available for accessibility compliance. | |
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Screen Reader Support Optimized for use with screen readers. |
Screen reader support is documented under ON24 accessibility features. | |
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Multi-language Support User interface is available in multiple languages. |
Platform UI can be localized; multi-language support available. | |
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Live Captions/Subtitles Live-generated captions for accessibility. |
Live captions and subtitles supported for accessibility. | |
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Color Contrast Tools Adjust UI contrast for visibility and accessibility. |
No information available | |
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Easy Onboarding Guided setup and support for new users. |
Guided onboarding and knowledge base available for all new users. | |
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Guest User Experience Streamlined access and navigation for non-registered users. |
Guest users experience streamlined navigation and access. | |
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Customizable Interface Users can adjust the look and feel to their preference. |
Users can customize certain elements of the interface. | |
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Help and Support Widgets Contextual help and live support embedded in the UI. |
Integrated help/support widgets provided in the event console. | |
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Personalization Options Bookmarks, favorite views, and saved settings. |
Personalization with saved views and bookmarks available. | |
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Session Continuity Rejoin meetings without losing context when disconnected. |
Session continuity so attendees can rejoin without loss of context. | |
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Minimal-click Navigation Common tasks are accessible with minimal clicks/taps. |
Minimal clicks required for routine attendee and host tasks. | |
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User Profile Management Users can update their contact and preference settings. |
Users can self-manage profiles and notification preferences. |
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Maximum Simultaneous Attendees Number of users who can join a session at once. |
No information available | |
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Concurrent Sessions Supported Number of meetings that can be run in parallel. |
No information available | |
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Uptime SLA Guaranteed service uptime. |
No information available | |
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Automatic Capacity Scaling System auto-scales to handle increased usage. |
Platform autoscaling described for large audience webinars. | |
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Load Balancing Dynamically allocates traffic to maintain performance. |
Traffic load balancing supported as documented in system architecture. | |
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Geographically Distributed Servers Server locations across continents for global reach. |
Geographically distributed data centers to ensure low latency. | |
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Platform Speed Average time to load main interface. |
No information available | |
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Auto-reconnect & Recovery User sessions recover automatically from connection issues. |
Platform features auto-reconnect for user sessions if connectivity is lost. | |
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HD Video Streams Supported Number of concurrent high-definition video feeds. |
No information available | |
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Latency Round-trip time for data (video, chat) updates. |
No information available | |
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Cloud Infrastructure Provider Hosted on top-tier, reliable infrastructure. |
ON24 is hosted on AWS and Microsoft Azure—tier 1 cloud providers. | |
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Rate Limiting/Throttling Prevents overload attacks and maintains stability. |
Rate limiting and application-layer DoS protections in place. | |
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Seamless Version Upgrades New features roll out with minimal downtime. |
Version upgrades handled with minimal disruption as referenced in customer success materials. | |
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Automated Failover Services automatically move to backup systems on failure. |
Failover procedures documented for system resilience. | |
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Redundancy across Regions System designed to stay online if one region fails. |
Regional/zone redundancy demonstrated in DR white papers. |
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24/7 Customer Support Support team available around the clock. |
24/7 customer support offered for enterprise/webcast clients. | |
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Dedicated Account Manager Single point of contact for enterprise clients. |
Dedicated account manager for enterprise/IR accounts stated in sales material. | |
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Onboarding and Training Sessions Guided live or recorded training for new users. |
Live and recorded onboarding/training webinars offered. | |
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Comprehensive Documentation Extensive online manuals and guides. |
Online help documentation and guides extensive. | |
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Response Time SLA Maximum time until first support response. |
No information available | |
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Multi-channel Support Accessible via chat, email, and phone. |
Chat, phone, and email support (multi-channel). | |
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Knowledge Base Access Searchable knowledge base for troubleshooting. |
Searchable help/knowledge base is available to users. | |
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Community Forums Online community peer-to-peer support. |
Community forums available for peer support. | |
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Escalation Pathways Defined process for urgent or critical support issues. |
Escalation workflows for high-priority incidents are described in support documentation. | |
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Customer Feedback Loops Collect regular feedback to shape product roadmap. |
Customer/product feedback loops are solicited and inform product updates. | |
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Video Tutorials Pre-recorded demos on common tasks and features. |
Video tutorials available for onboarding and feature walkthroughs. | |
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User Group Events Regular roundtables or webinars for power users. |
Webinars and user group events for customer engagement. | |
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Live Chat Support Instant web-based assistance. |
Live chat support is a standard feature for ON24 enterprise customers. | |
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Feature Request Tracking Submit and monitor requests for new features. |
Feature requests can be submitted and tracked via customer portal. | |
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SLAs for Issue Resolution Guaranteed time to fix critical issues. |
No information available |
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Transparent Pricing Model Upfront, clear, and detailed cost structures. |
Transparent, published pricing for most products. | |
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Flexible Plans Tiered plans for different firm sizes and needs. |
Tiered pricing for organizations of different scale and needs. | |
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Free Trial/Proof of Concept Option to pilot platform before purchase. |
Free trial/pilot offerings are available via sales. | |
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Volume Discounts Discounts for large numbers of seats or long-term contracts. |
Volume discounts for large contracts stated in pricing FAQ. | |
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Custom Pricing for Enterprises Negotiated pricing for large buyers. |
Custom pricing on request for large/enterprise clients. | |
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No Hidden Fees No surprise upsells or undisclosed costs. |
No hidden fees described in customer contract terms. | |
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Pay-as-you-go Option Capacity-based and pay-for-usage billing. |
Pay-as-you-go pricing models exist for some ON24 use cases. | |
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Refund Policy Clear terms for credits or refunds. |
Clear refund policy described in user terms. | |
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Cost per User Cost structure is per user or per meeting. |
No information available | |
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Annual Plan Savings Percent cost saved versus monthly billing. |
No information available | |
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Upgrade/Downgrade Flexibility Modify subscription levels easily. |
Upgrades or downgrades can be managed via the ON24 portal. | |
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Usage Analytics for Cost Management Track usage patterns to optimize spend. |
Usage analytics available for cost and ROI optimization. | |
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Integrated Billing Portal Self-serve management of invoices and payment methods. |
Billing portal for invoices and payment management present. | |
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Nonprofit/Educational Discounts Special pricing for eligible organizations. |
Special discounts listed for education and nonprofit users. | |
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Flexible Contract Terms Monthly, annual, or multiyear options. |
Flexible contract terms (monthly, annual, custom) available. |
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