Library of expert interview transcripts, custom 1-on-1 expert calls, integrated research tools, searchable content repository, and analytics features specific to early-stage technology markets and venture investment themes.
Systems connecting VCs with industry experts for specialized knowledge and perspective on specific sectors or technologies.
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Number of Experts Total active experts registered and available in the network. |
No information available | |
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Industry Specialization Diversity Range of unique industries represented (e.g., healthcare, fintech, robotics, etc.). |
No information available | |
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Geographic Coverage Number of countries or regions where experts are sourced. |
No information available | |
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Seniority/Role Mix Availability of different seniority levels (e.g., C-level, VP, manager) among experts. |
Expert calls and published transcripts imply a mix of seniorities and roles among experts (subject matter experts, founders, investors, etc.). | |
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Academic & Research Affiliation Presence of experts with academic, scientific, or research credentials. |
Academic and scientific research backgrounds are referenced in expert bios in calls featured in Stream. | |
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Refresh Rate Frequency with which new experts are onboarded. |
No information available | |
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Expert Vetting Process Offers thorough vetting and qualification process for new experts. |
Industry standard for expert networks includes vetting; AlphaSense emphasizes quality expert insights. | |
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Exclusive Access to Thought Leaders Direct connection to recognized leaders and pioneers in relevant sectors. |
Stream offers access to recognized technology and investment thought leaders. | |
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Coverage of Niche/Sub-specialties Availability of experts in highly specialized, emerging, or niche sectors. |
Transcript library and 1-on-1 matching includes niche VC/technology themes, implying access to niche experts. | |
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Language Diversity Number of languages spoken fluently by available experts. |
No information available | |
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Expert Availability Average number of experts available on short notice (e.g., within 24h). |
No information available | |
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Expert Ratings/Feedback Mechanism Collection and display of post-interview client feedback on experts. |
User feedback and ratings capability present for matching quality improvement. | |
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Retention Rate Annualized percentage of experts retained in network. |
No information available | |
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Exclusivity Clauses with Experts Has contractual agreements for exclusive access to certain experts. |
No information available |
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AI/Algorithmic Matching Use of AI or algorithms to recommend or automatically match experts to client queries. |
AlphaSense AI-powered platform; Stream uses AI/NLP for search and match of experts. | |
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Custom Search Filters Advanced filtering options for industry, region, seniority, academic credentials, etc. |
Stream's site describes advanced search filters for industry, company, transcript type, etc. | |
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Keyword Search Ability to search for experts using specific keywords. |
Keyword search is a core feature for searching transcript libraries. | |
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Expert Profile Depth Richness and granularity of expert profiles (experience, prior projects, publications, etc.). |
Public transcript content presents detailed profiles, background, and context on experts. | |
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Average Time to Match Average time from request to expert match. |
No information available | |
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Shortlist/Bookmark Experts Ability for users to build and manage a list of preferred experts. |
Users can save and revisit preferred experts and transcript content, supporting shortlist functionality. | |
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Profile Accuracy Verification Regular checks or validations of profile veracity. |
No information available | |
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Automated Outreach System can automatically contact and schedule calls with matched experts. |
No information available | |
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Multi-Factor Matching Matching on multiple axes: expertise, geography, title, language, availability, etc. |
Matching combines multiple criteria (industry, company, themes, availability, etc.) | |
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Client-Specific Needs Mapping Custom mapping of experts to nuanced requirements or problem statements. |
No information available | |
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Expert Comparison Tools Side-by-side comparison of experts to assist in selection. |
No information available | |
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Expert Availability Calendar View experts’ available windows directly in platform. |
No information available | |
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Real-Time Expert Status Updates Current availability and engagement status per expert. |
No information available |
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Integrated Video/Audio Conferencing Built-in tools for scheduling and conducting expert interviews via video or phone. |
Interviews can be scheduled through the platform or via integrated tools; transcript recordings confirm call support. | |
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Call Scheduling Tools Automated calendar and time zone alignment for arranging expert calls. |
Automated scheduling tools described for expert call booking. | |
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Transcript Generation Automated transcription of calls and interviews. |
Transcripts of expert calls are core to Stream's offering. | |
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Recording Capability Permission-based call recording for reference and compliance. |
Recordings, subject to permission, are available, as transcript generation requires recordings. | |
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Multi-Participant Support Allowing multiple stakeholders to join expert calls. |
Platform supports multiple stakeholders or clients joining calls for diligence. | |
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Post-call Summary Tools Automated or manual summary and action notes after discussions. |
Transcripts and summaries available after calls, both automated and manual. | |
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Offline Q&A/Email Exchange Support for asynchronous queries and exchanges. |
No information available | |
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Expert Engagement Analytics Usage and engagement reports per expert and interaction. |
Expert engagement and analytics features included as part of Stream's reporting suite. | |
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Consent and Compliance Workflow Automated workflows for expert consent and legal compliance prior to every engagement. |
No information available | |
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Anonymous or Blinded Engagements Option to conceal client identity during initial engagements. |
No information available | |
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Pre-built Question Templates Access to templates for call planning and structured interviews. |
Pre-built question templates and research planning tools are listed as Stream product benefits. | |
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Real-time Translation Live language translation available during calls. |
No information available |
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NDAs and Documentation Automation Integrated workflow to generate, send, and archive legal documents like NDAs. |
Platform workflow and onboarding process indicates NDAs and documentation are automated. | |
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Insider Information/Material Non-Public Info Controls Controls to prevent sharing of sensitive information and enforce regulatory compliance. |
Explicit mention of compliance protocols to prevent inadvertent disclosure of material non-public information. | |
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Expert Compliance Training Mandatory compliance and legal training/testing for participating experts. |
Mandatory compliance training for experts is referenced by AlphaSense compliance materials. | |
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Conflict of Interest Checks Systematic checks for any COIs before expert engagement. |
Platform includes standard COI checks before placement in expert calls. | |
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Jurisdictional Law Adherence Mechanism to ensure engagements comply with geographic legal frameworks. |
Mechanisms in the onboarding process for matching to regional legal requirements. | |
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Audit Trail Comprehensive record of all interactions and consent events for auditing purposes. |
Audit trail required and regularly referenced in compliance and legal documentation. | |
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Data Retention Policy Controls User control over transcript, audio, and documentation retention. |
No information available | |
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GDPR/CCPA/Data Privacy Compliance Platform-wide compliance with major data privacy regulations. |
Compliance with GDPR and similar regulatory requirements stated by AlphaSense. | |
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Approval Workflows Multi-step approval (e.g., legal review) before interviews proceed. |
No information available | |
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Incident Reporting and Resolution Mechanisms for both clients and experts to report breaches or concerns. |
No information available | |
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Secure Authentication & Access Logs Role-based access, 2FA, and complete logging of all access events. |
Enterprise authentication (SSO, 2FA) and logging are implemented for access security. |
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API Availability Availability of RESTful or other APIs for programmatic integration. |
AlphaSense offers API access to Stream content and integration. | |
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CRM Integration Native connectivity to popular CRM systems (Salesforce, HubSpot, etc.). |
Integrations, including CRM systems (e.g., Salesforce), supported. | |
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Data Export Formats Support for CSV, XLS, PDF, or custom export formats. |
Export formats available for transcripts and analytics (CSV, PDF). | |
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Automated Data Feeds Scheduled data exports or feeds to data warehouses or BI systems. |
Data feeds and scheduled exports to BI systems supported. | |
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Third Party Collaboration Tools Integration with Slack, Teams, Trello, etc. |
Integrations with third-party collaboration tools (Slack, Teams) via AlphaSense platform APIs. | |
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Single Sign-On (SSO) Support Support for SSO authentication via enterprise identity providers. |
Enterprise SSO support is part of AlphaSense's security offering. | |
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Custom Application Integration Customizable connectors for proprietary or industry-specific systems. |
No information available | |
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Push Notifications/Webhooks Real-time updates or notifications via webhooks. |
No information available |
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Responsive Design Optimized for use on all devices (desktop, tablet, mobile). |
Web platform designed for use on desktop and mobile browsers; responsive UI referenced. | |
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Intuitive Interface Minimal learning curve and easy navigation. |
AlphaSense platform known for intuitive, easy-to-use interface. | |
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Multi-language Interface Platform interface is available in multiple languages. |
Multi-language interface available across AlphaSense products. | |
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Accessibility Compliance Meets WCAG or national digital accessibility standards. |
No information available | |
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Self-Service Onboarding Guided onboarding and tutorials for new users. |
Self-service onboarding and help tutorials provided to new users. | |
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Search Autocomplete/Suggestions Autocomplete and recommended predictions when searching for experts or topics. |
Search autocomplete and recommendations demonstrated in Stream UI. | |
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Dashboard Customization Ability to customize data displays, notifications, and layouts. |
User dashboards customizable for search, analytics, and notifications. | |
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User Roles and Permissions Granular control over what user types can view or do within platform. |
Administrative controls for user roles and permissions are referenced. | |
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Help Center/Knowledge Base Access to searchable help content and live support. |
Help center, knowledge base, and searchable support available in-app and online. | |
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Notification Controls User-configurable email/app notification preferences. |
Notification controls for both email and in-app are provided. |
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Transparent Pricing Model Clear communication of pricing structure (per call, per hour, subscription, etc.). |
Pricing models (per call, subscription) are communicated clearly. | |
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Detailed Invoicing Itemized invoices for each interaction or subscription period. |
Detailed invoices for expert interactions and usage are available. | |
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Real-Time Spend Tracking Live tracking dashboard for current and projected spend. |
Live and historical spend tracking dashboard in the analytics suite. | |
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Bulk/Pre-Paid Discounts Discounts for high volume or upfront commitment. |
Bulk use and subscription models offer discounted rates. | |
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Flexible Billing Cycles Support for monthly, quarterly, annual, or custom billing frequencies. |
Multiple billing cycle options are available for recurring business. | |
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Multi-currency Support Ability to invoice and pay in different currencies. |
Multi-currency invoicing supported through AlphaSense's global operations. | |
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Tax Compliance Reporting Breakdown of applicable taxes and compliance with regional requirements. |
Tax compliance and regional tax reporting facilitated in invoicing. | |
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Automated Payment Reminders Automated notices for due and overdue payments. |
Automated payment reminders built into platform billing tools. | |
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PO/Invoice Integration Support for purchase orders and upload of external invoices. |
No information available | |
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Subscription Management Tools Ability to self-manage plan type, users, and limits. |
Subscription plans and settings are self-managed via account dashboard. |
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Encryption at Rest and in Transit All sensitive data is encrypted both when stored and during transfer. |
AlphaSense states all data is encrypted at rest and in transit. | |
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Role-Based Access Controls Granular permissions at system and data object level. |
Granular, role-based access permissions as part of AlphaSense SaaS platform. | |
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Regular Security Audits Third-party security assessments conducted annually or more frequently. |
External and internal security audits mentioned in AlphaSense security statement. | |
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Single Session Logout/Timeouts Automatic logout after inactivity or manual session termination. |
Session management features built-in; idle timeouts supported. | |
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Incident Response Plan Formal process for breach detection, notification, and remediation. |
Incident detection, notification, and remediation processes documented for the platform. | |
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Data Residency Options Client ability to select storage region for data localization. |
Data residency options available for enterprise customers. | |
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Backups and Disaster Recovery Regular backups and recovery tested for business continuity. |
Regular backups and DR processes described for AlphaSense infrastructure. | |
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Two-Factor Authentication (2FA) Requires a second form of verification for user logins. |
2FA is supported for user accounts. | |
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Granular Data Sharing Permissions Control sharing at the level of project, expert, or document. |
Document- and project-level sharing controls described in platform features. |
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Uptime Guarantee Service level uptime commitment. |
No information available | |
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Peak Concurrent Users Supported Maximum simultaneous users supported without performance degradation. |
No information available | |
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Average System Response Time Average latency for key platform actions. |
No information available | |
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Scalability Architecture System built to autoscale as usage increases. |
Built on modern, cloud-native architecture designed for scaling. | |
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Global Data Center Presence Hosting and failover available across regions. |
Global enterprise platform with data centers and failover capacity. | |
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24/7 Technical Monitoring Around-the-clock system health and performance monitoring. |
24/7 technical monitoring for system health and uptime. | |
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Self-Healing Infrastructure Automatic detection and resolution of common issues. |
No information available | |
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Content Delivery Network (CDN) Use of CDN for accelerated content loading globally. |
No information available |
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Engagement Analytics Dashboard Live dashboards for expert utilization, client activity, and match rates. |
Real-time engagement dashboards showing expert network utilization. | |
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Custom Report Builder Drag-and-drop or code-based custom reporting tools. |
Custom reporting, dashboard building features available for analytics users. | |
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Expert Performance Metrics Track ratings, frequency, and outcomes of expert calls. |
Expert call metrics (ratings, usage frequency) available to platform admins. | |
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Financial Reporting Detailed breakdown of spend per project, department, or user. |
Financial and usage reporting delivered via dashboards and exports. | |
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Client Feedback Analytics Aggregated and granular analysis of feedback on the expert network. |
Aggregated feedback analytics available. | |
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Export to BI Tools Seamless feeds to Power BI, Tableau, or other analytics platforms. |
Exports to Power BI, Tableau, and other BI tools supported. | |
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Usage Trends & Peak Periods Trend analysis for engagement volume by time, sector, or other variables. |
Usage patterns and engagement analytics available to platform customers. | |
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Drill-Down Exploration Ability to examine data to the level of user, expert, or project. |
Drill-down data exploration tools are available in analytics modules. | |
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Notifications/Insights Automated alerts for milestones, anomalies, or emerging data patterns. |
User-configurable notifications and insight recommendations in dashboards. |
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Dedicated Account Manager Direct relationship manager for support and optimization. |
Enterprise accounts assigned a dedicated customer success/account manager. | |
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24/7 Customer Service Round-the-clock helpdesk via phone, chat, or email. |
24/7 help available through customer support channels. | |
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Expert Community Resources Exclusive learning resources and forums for experts. |
No information available | |
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Onboarding Workshops Live or recorded training sessions for new users. |
Workshops and educational webinars offered for onboarding and market context. | |
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Knowledge Sharing Events Regular webinars, Q&A, or roundtables with top experts. |
No information available | |
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Feedback Loops Systematic collection and application of user feedback to improve features. |
Feedback is continuously collected and informs product iterations. | |
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Self-Service Ticketing User portal for issue and feature request submission. |
Self-service support and ticket system included in platform offering. | |
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Incident Response Times Median time from ticket submission to initial response. |
No information available | |
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User Community Forums Spaces for clients to exchange best practices and recommendations. |
User forums and exchange spaces exist for best practices (AlphaSense Community). |
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