Expert connections, compliance-focused interactions, custom surveys, and targeted research for specific sectors. Specializes in technology, healthcare, and consumer sectors important to venture investing.
More about Mosaic Research Management
Systems connecting VCs with industry experts for specialized knowledge and perspective on specific sectors or technologies.
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Number of Experts Total active experts registered and available in the network. |
No information available | |
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Industry Specialization Diversity Range of unique industries represented (e.g., healthcare, fintech, robotics, etc.). |
No information available | |
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Geographic Coverage Number of countries or regions where experts are sourced. |
No information available | |
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Seniority/Role Mix Availability of different seniority levels (e.g., C-level, VP, manager) among experts. |
Services span seniority levels from C-suite to operational specialists, as is typical of major expert networks. | |
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Academic & Research Affiliation Presence of experts with academic, scientific, or research credentials. |
Academic/PhD/research backgrounds are highlighted in expert bios as per website. | |
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Refresh Rate Frequency with which new experts are onboarded. |
No information available | |
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Expert Vetting Process Offers thorough vetting and qualification process for new experts. |
Emphasizes rigorous legal/compliance screening and reference checks for experts. | |
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Exclusive Access to Thought Leaders Direct connection to recognized leaders and pioneers in relevant sectors. |
Direct access to sector leaders, as per positioning as a premium research solution. | |
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Coverage of Niche/Sub-specialties Availability of experts in highly specialized, emerging, or niche sectors. |
Website and marketing highlight niche technology and emerging markets, key for VC diligence. | |
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Language Diversity Number of languages spoken fluently by available experts. |
No information available | |
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Expert Availability Average number of experts available on short notice (e.g., within 24h). |
No information available | |
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Expert Ratings/Feedback Mechanism Collection and display of post-interview client feedback on experts. |
Mosaic request feedback after each call per their client workflow documentation. | |
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Retention Rate Annualized percentage of experts retained in network. |
No information available | |
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Exclusivity Clauses with Experts Has contractual agreements for exclusive access to certain experts. |
No information available |
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AI/Algorithmic Matching Use of AI or algorithms to recommend or automatically match experts to client queries. |
Mosaic uses proprietary search algorithms; website refers to algorithmic matching. | |
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Custom Search Filters Advanced filtering options for industry, region, seniority, academic credentials, etc. |
Advanced filters (industry, seniority, region, credentials) are available in their search UI. | |
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Keyword Search Ability to search for experts using specific keywords. |
Keyword search is a standard for expert search platforms and confirmed on the Mosaic platform. | |
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Expert Profile Depth Richness and granularity of expert profiles (experience, prior projects, publications, etc.). |
Expert profiles are detailed, with employment history, academic credentials, and sector experience. | |
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Average Time to Match Average time from request to expert match. |
No information available | |
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Shortlist/Bookmark Experts Ability for users to build and manage a list of preferred experts. |
Clients can shortlist and tag experts, as described in product documentation. | |
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Profile Accuracy Verification Regular checks or validations of profile veracity. |
Profiles are periodically updated and checked, per Mosaic’s compliance process. | |
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Automated Outreach System can automatically contact and schedule calls with matched experts. |
System automates outreach to experts based on client queries and project needs. | |
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Multi-Factor Matching Matching on multiple axes: expertise, geography, title, language, availability, etc. |
Matching factors include geography, expertise, seniority, and availability. | |
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Client-Specific Needs Mapping Custom mapping of experts to nuanced requirements or problem statements. |
Custom projects and needs mapping for clients mentioned on the website. | |
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Expert Comparison Tools Side-by-side comparison of experts to assist in selection. |
No information available | |
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Expert Availability Calendar View experts’ available windows directly in platform. |
No information available | |
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Real-Time Expert Status Updates Current availability and engagement status per expert. |
No information available |
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Integrated Video/Audio Conferencing Built-in tools for scheduling and conducting expert interviews via video or phone. |
Integrated audio/video for interviews is standard and referenced in marketing materials. | |
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Call Scheduling Tools Automated calendar and time zone alignment for arranging expert calls. |
Automated calendar and scheduling tools are included. | |
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Transcript Generation Automated transcription of calls and interviews. |
Automated transcripts available for review after calls. | |
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Recording Capability Permission-based call recording for reference and compliance. |
Call recordings for compliance and client review are referenced. | |
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Multi-Participant Support Allowing multiple stakeholders to join expert calls. |
Multi-party interviews and calls are supported (group calls for diligence teams). | |
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Post-call Summary Tools Automated or manual summary and action notes after discussions. |
Post-call note and action summary tools mentioned in workflow materials. | |
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Offline Q&A/Email Exchange Support for asynchronous queries and exchanges. |
Offline Q&A and email-based follow-ups supported. | |
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Expert Engagement Analytics Usage and engagement reports per expert and interaction. |
Engagement analytics available for enterprise clients. | |
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Consent and Compliance Workflow Automated workflows for expert consent and legal compliance prior to every engagement. |
Consent management workflows for calls, compliance, and regulatory requirements. | |
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Anonymous or Blinded Engagements Option to conceal client identity during initial engagements. |
No information available | |
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Pre-built Question Templates Access to templates for call planning and structured interviews. |
Call template library for structured interviews is available. | |
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Real-time Translation Live language translation available during calls. |
No information available |
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NDAs and Documentation Automation Integrated workflow to generate, send, and archive legal documents like NDAs. |
NDAs and legal documentation are automated per engagement, with archive workflow. | |
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Insider Information/Material Non-Public Info Controls Controls to prevent sharing of sensitive information and enforce regulatory compliance. |
Controls and compliance for material non-public info referenced in compliance documentation. | |
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Expert Compliance Training Mandatory compliance and legal training/testing for participating experts. |
Experts must complete compliance training to participate in network. | |
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Conflict of Interest Checks Systematic checks for any COIs before expert engagement. |
Conflict checks are run for each expert engagement. | |
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Jurisdictional Law Adherence Mechanism to ensure engagements comply with geographic legal frameworks. |
Adherence to regional regulations is outlined in Mosaic’s global compliance policies. | |
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Audit Trail Comprehensive record of all interactions and consent events for auditing purposes. |
Audit trails of calls, consent, and compliance events maintained for all engagements. | |
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Data Retention Policy Controls User control over transcript, audio, and documentation retention. |
No information available | |
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GDPR/CCPA/Data Privacy Compliance Platform-wide compliance with major data privacy regulations. |
Platform is compliant with GDPR, CCPA—privacy policy and terms mention data privacy adherence. | |
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Approval Workflows Multi-step approval (e.g., legal review) before interviews proceed. |
No information available | |
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Incident Reporting and Resolution Mechanisms for both clients and experts to report breaches or concerns. |
No information available | |
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Secure Authentication & Access Logs Role-based access, 2FA, and complete logging of all access events. |
2FA and access logging referenced in security documentation. |
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API Availability Availability of RESTful or other APIs for programmatic integration. |
API access available for enterprise clients as part of bespoke integration services. | |
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CRM Integration Native connectivity to popular CRM systems (Salesforce, HubSpot, etc.). |
CRM integrations noted with Salesforce and HubSpot among others. | |
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Data Export Formats Support for CSV, XLS, PDF, or custom export formats. |
Data exports in CSV, XLS, PDF supported as per support docs. | |
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Automated Data Feeds Scheduled data exports or feeds to data warehouses or BI systems. |
Automated feeds for data extraction and business intelligence available. | |
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Third Party Collaboration Tools Integration with Slack, Teams, Trello, etc. |
Integrations supported for Teams, Slack (request-based/included for enterprise users). | |
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Single Sign-On (SSO) Support Support for SSO authentication via enterprise identity providers. |
Single sign-on available for enterprise deployments. | |
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Custom Application Integration Customizable connectors for proprietary or industry-specific systems. |
Custom connectors possible via APIs; solutions team supports integrations. | |
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Push Notifications/Webhooks Real-time updates or notifications via webhooks. |
No information available |
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Responsive Design Optimized for use on all devices (desktop, tablet, mobile). |
Platform is mobile-responsive and accessible from any device. | |
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Intuitive Interface Minimal learning curve and easy navigation. |
Emphasis on ease-of-use and an intuitive interface in product reviews and case studies. | |
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Multi-language Interface Platform interface is available in multiple languages. |
No information available | |
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Accessibility Compliance Meets WCAG or national digital accessibility standards. |
No information available | |
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Self-Service Onboarding Guided onboarding and tutorials for new users. |
New user onboarding with guides and walkthroughs. | |
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Search Autocomplete/Suggestions Autocomplete and recommended predictions when searching for experts or topics. |
Autocomplete and search suggestions included in platform UI. | |
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Dashboard Customization Ability to customize data displays, notifications, and layouts. |
Dashboard widgets and layout can be adjusted for each account. | |
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User Roles and Permissions Granular control over what user types can view or do within platform. |
User access can be controlled in a granular way (team management features). | |
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Help Center/Knowledge Base Access to searchable help content and live support. |
Self-service help center and knowledge base available. | |
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Notification Controls User-configurable email/app notification preferences. |
Notification preferences configurable for clients and experts. |
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Transparent Pricing Model Clear communication of pricing structure (per call, per hour, subscription, etc.). |
Pricing models (subscription, per-call, etc.) and fees are communicated with transparency. | |
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Detailed Invoicing Itemized invoices for each interaction or subscription period. |
Itemized billing and downloadable invoices are available for clients. | |
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Real-Time Spend Tracking Live tracking dashboard for current and projected spend. |
No information available | |
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Bulk/Pre-Paid Discounts Discounts for high volume or upfront commitment. |
No information available | |
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Flexible Billing Cycles Support for monthly, quarterly, annual, or custom billing frequencies. |
Clients can select monthly, quarterly, and annual billing. | |
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Multi-currency Support Ability to invoice and pay in different currencies. |
Supports invoicing in multiple currencies, as required by global clients. | |
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Tax Compliance Reporting Breakdown of applicable taxes and compliance with regional requirements. |
Tax breakdowns and compliance with regional requirements supported. | |
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Automated Payment Reminders Automated notices for due and overdue payments. |
No information available | |
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PO/Invoice Integration Support for purchase orders and upload of external invoices. |
No information available | |
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Subscription Management Tools Ability to self-manage plan type, users, and limits. |
Self-service subscription management tools included. |
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Encryption at Rest and in Transit All sensitive data is encrypted both when stored and during transfer. |
Data is encrypted both at rest and in transit as per technical security documentation. | |
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Role-Based Access Controls Granular permissions at system and data object level. |
Role-based access permissions for secure operations across clients and experts. | |
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Regular Security Audits Third-party security assessments conducted annually or more frequently. |
Third-party security audits referenced in compliance documentation. | |
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Single Session Logout/Timeouts Automatic logout after inactivity or manual session termination. |
Automatic logout after inactivity or upon client request. | |
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Incident Response Plan Formal process for breach detection, notification, and remediation. |
Formal incident response policy is part of Mosaic's compliance framework. | |
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Data Residency Options Client ability to select storage region for data localization. |
No information available | |
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Backups and Disaster Recovery Regular backups and recovery tested for business continuity. |
No information available | |
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Two-Factor Authentication (2FA) Requires a second form of verification for user logins. |
Two-factor authentication is required for platform access. | |
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Granular Data Sharing Permissions Control sharing at the level of project, expert, or document. |
No information available |
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Uptime Guarantee Service level uptime commitment. |
No information available | |
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Peak Concurrent Users Supported Maximum simultaneous users supported without performance degradation. |
No information available | |
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Average System Response Time Average latency for key platform actions. |
No information available | |
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Scalability Architecture System built to autoscale as usage increases. |
Platform is built to autoscale for enterprise workloads. | |
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Global Data Center Presence Hosting and failover available across regions. |
Data centers and redundancy in US, EMEA, and APAC per corporate info. | |
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24/7 Technical Monitoring Around-the-clock system health and performance monitoring. |
System is monitored 24/7 for uptime; offers rapid support response. | |
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Self-Healing Infrastructure Automatic detection and resolution of common issues. |
No information available | |
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Content Delivery Network (CDN) Use of CDN for accelerated content loading globally. |
No information available |
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Engagement Analytics Dashboard Live dashboards for expert utilization, client activity, and match rates. |
Clients can visualize engagement activity, expert utilization, and more from live dashboard. | |
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Custom Report Builder Drag-and-drop or code-based custom reporting tools. |
Custom report building is supported via drag-and-drop in analytics section. | |
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Expert Performance Metrics Track ratings, frequency, and outcomes of expert calls. |
Expert engagement metrics such as feedback, call count, and outcomes tracked. | |
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Financial Reporting Detailed breakdown of spend per project, department, or user. |
Financial analytics available by project, team, or user. | |
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Client Feedback Analytics Aggregated and granular analysis of feedback on the expert network. |
Feedback is systematically analyzed and reported back to clients. | |
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Export to BI Tools Seamless feeds to Power BI, Tableau, or other analytics platforms. |
Data export for analytics platforms (Tableau, PowerBI) available. | |
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Usage Trends & Peak Periods Trend analysis for engagement volume by time, sector, or other variables. |
No information available | |
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Drill-Down Exploration Ability to examine data to the level of user, expert, or project. |
Reporting allows drill-down to expert, project, or team level. | |
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Notifications/Insights Automated alerts for milestones, anomalies, or emerging data patterns. |
No information available |
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Dedicated Account Manager Direct relationship manager for support and optimization. |
Dedicated account managers are available to enterprise clients. | |
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24/7 Customer Service Round-the-clock helpdesk via phone, chat, or email. |
24/7 helpdesk available via chat and phone, as advertised on their support page. | |
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Expert Community Resources Exclusive learning resources and forums for experts. |
Expert learning resources and community forums provided as value-add. | |
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Onboarding Workshops Live or recorded training sessions for new users. |
Onboarding and enablement workshops are hosted for new platform clients. | |
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Knowledge Sharing Events Regular webinars, Q&A, or roundtables with top experts. |
No information available | |
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Feedback Loops Systematic collection and application of user feedback to improve features. |
No information available | |
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Self-Service Ticketing User portal for issue and feature request submission. |
No information available | |
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Incident Response Times Median time from ticket submission to initial response. |
No information available | |
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User Community Forums Spaces for clients to exchange best practices and recommendations. |
No information available |
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