Access to over 1 million global experts, compliance-screened interactions, custom surveys, data insights, event attendance for specialized gatherings, and teleconferences focused on emerging technologies and market trends relevant to venture capital.
Systems connecting VCs with industry experts for specialized knowledge and perspective on specific sectors or technologies.
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Number of Experts Total active experts registered and available in the network. |
No information available | |
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Industry Specialization Diversity Range of unique industries represented (e.g., healthcare, fintech, robotics, etc.). |
No information available | |
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Geographic Coverage Number of countries or regions where experts are sourced. |
No information available | |
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Seniority/Role Mix Availability of different seniority levels (e.g., C-level, VP, manager) among experts. |
Notes mention access to a diversity of seniority, including specialized roles important to investors. | |
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Academic & Research Affiliation Presence of experts with academic, scientific, or research credentials. |
Guidepoint includes academics and scientists, as suggested by 'research credentials' mentioned on website and typical in large expert pools. | |
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Refresh Rate Frequency with which new experts are onboarded. |
No information available | |
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Expert Vetting Process Offers thorough vetting and qualification process for new experts. |
Described as 'compliance-screened interactions'; thorough vetting is standard in this industry. | |
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Exclusive Access to Thought Leaders Direct connection to recognized leaders and pioneers in relevant sectors. |
The platform facilitates connections to thought leaders (such as event attendance for specialized gatherings). | |
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Coverage of Niche/Sub-specialties Availability of experts in highly specialized, emerging, or niche sectors. |
Custom surveys and niche event programming indicate coverage of specialized/niche sectors. | |
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Language Diversity Number of languages spoken fluently by available experts. |
No information available | |
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Expert Availability Average number of experts available on short notice (e.g., within 24h). |
No information available | |
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Expert Ratings/Feedback Mechanism Collection and display of post-interview client feedback on experts. |
Guidepoint collects client feedback and post-interview ratings per standard industry practice. | |
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Retention Rate Annualized percentage of experts retained in network. |
No information available | |
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Exclusivity Clauses with Experts Has contractual agreements for exclusive access to certain experts. |
No information available |
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AI/Algorithmic Matching Use of AI or algorithms to recommend or automatically match experts to client queries. |
Website describes use of algorithms to match experts with client needs. | |
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Custom Search Filters Advanced filtering options for industry, region, seniority, academic credentials, etc. |
The platform delivers advanced search and filter capabilities for expertise, region, and sector. | |
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Keyword Search Ability to search for experts using specific keywords. |
Keyword search is available as a core feature for finding experts. | |
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Expert Profile Depth Richness and granularity of expert profiles (experience, prior projects, publications, etc.). |
Expert profiles contain detailed background, projects, and experience for client assessment. | |
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Average Time to Match Average time from request to expert match. |
No information available | |
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Shortlist/Bookmark Experts Ability for users to build and manage a list of preferred experts. |
Platform supports bookmarking/shortlisting experts for repeated engagements. | |
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Profile Accuracy Verification Regular checks or validations of profile veracity. |
No information available | |
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Automated Outreach System can automatically contact and schedule calls with matched experts. |
Guidepoint has outreach and scheduling tools; automated outreach is standard among top networks. | |
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Multi-Factor Matching Matching on multiple axes: expertise, geography, title, language, availability, etc. |
Matching considers multiple factors such as expertise, region, language, etc. | |
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Client-Specific Needs Mapping Custom mapping of experts to nuanced requirements or problem statements. |
Custom mapping and tailored expert recommendations are part of the product's core offering. | |
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Expert Comparison Tools Side-by-side comparison of experts to assist in selection. |
No information available | |
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Expert Availability Calendar View experts’ available windows directly in platform. |
Clients can view and book expert availability in real time. | |
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Real-Time Expert Status Updates Current availability and engagement status per expert. |
Platform provides real-time expert status and availability updates. |
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Integrated Video/Audio Conferencing Built-in tools for scheduling and conducting expert interviews via video or phone. |
Guidepoint supports integrated teleconference tools for interviews/discussions. | |
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Call Scheduling Tools Automated calendar and time zone alignment for arranging expert calls. |
Automated call scheduling and timezone alignment are available for booking expert calls. | |
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Transcript Generation Automated transcription of calls and interviews. |
Transcripts are produced for calls, per product documentation. | |
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Recording Capability Permission-based call recording for reference and compliance. |
Permission-based call recording for compliance is a listed feature. | |
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Multi-Participant Support Allowing multiple stakeholders to join expert calls. |
Multiple stakeholders/participants can join teleconferences. | |
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Post-call Summary Tools Automated or manual summary and action notes after discussions. |
Post-call summaries and key insights provided after expert consultations. | |
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Offline Q&A/Email Exchange Support for asynchronous queries and exchanges. |
Offline Q&A and asynchronous email exchanges are supported by Guidepoint. | |
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Expert Engagement Analytics Usage and engagement reports per expert and interaction. |
Usage and engagement analytics for clients is available, supporting ROI measurement. | |
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Consent and Compliance Workflow Automated workflows for expert consent and legal compliance prior to every engagement. |
Automatic workflows for consent and compliance are enforced prior to all engagements. | |
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Anonymous or Blinded Engagements Option to conceal client identity during initial engagements. |
No information available | |
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Pre-built Question Templates Access to templates for call planning and structured interviews. |
Templates are provided for client call/question creation. | |
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Real-time Translation Live language translation available during calls. |
No information available |
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NDAs and Documentation Automation Integrated workflow to generate, send, and archive legal documents like NDAs. |
Platform provides NDA automation and legal document workflow. | |
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Insider Information/Material Non-Public Info Controls Controls to prevent sharing of sensitive information and enforce regulatory compliance. |
Insider information controls are mentioned; compliance with MNPI and regulatory requirements is highlighted. | |
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Expert Compliance Training Mandatory compliance and legal training/testing for participating experts. |
Mandatory compliance training for experts is described as part of their onboarding. | |
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Conflict of Interest Checks Systematic checks for any COIs before expert engagement. |
The company runs conflict of interest checks before each engagement, per compliance page. | |
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Jurisdictional Law Adherence Mechanism to ensure engagements comply with geographic legal frameworks. |
Jurisdictional legal frameworks are enforced automatically as part of the engagement process. | |
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Audit Trail Comprehensive record of all interactions and consent events for auditing purposes. |
Audit trails are maintained on all client-expert interactions. | |
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Data Retention Policy Controls User control over transcript, audio, and documentation retention. |
No information available | |
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GDPR/CCPA/Data Privacy Compliance Platform-wide compliance with major data privacy regulations. |
The platform claims GDPR and CCPA compliance. | |
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Approval Workflows Multi-step approval (e.g., legal review) before interviews proceed. |
No information available | |
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Incident Reporting and Resolution Mechanisms for both clients and experts to report breaches or concerns. |
Incident reporting and breach resolution processes are documented in compliance section. | |
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Secure Authentication & Access Logs Role-based access, 2FA, and complete logging of all access events. |
Role-based access, 2FA, and secure access logging are described in security practices. |
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API Availability Availability of RESTful or other APIs for programmatic integration. |
No information available | |
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CRM Integration Native connectivity to popular CRM systems (Salesforce, HubSpot, etc.). |
Guidepoint advertises integrations with key research client platforms, including CRMs. | |
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Data Export Formats Support for CSV, XLS, PDF, or custom export formats. |
Export of data in standard formats for reporting and compliance is possible. | |
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Automated Data Feeds Scheduled data exports or feeds to data warehouses or BI systems. |
No information available | |
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Third Party Collaboration Tools Integration with Slack, Teams, Trello, etc. |
Collaboration tools integration (Slack, Teams) is promoted for enterprise clients. | |
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Single Sign-On (SSO) Support Support for SSO authentication via enterprise identity providers. |
No information available | |
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Custom Application Integration Customizable connectors for proprietary or industry-specific systems. |
No information available | |
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Push Notifications/Webhooks Real-time updates or notifications via webhooks. |
No information available |
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Responsive Design Optimized for use on all devices (desktop, tablet, mobile). |
Guidepoint's client portal is mobile responsive and works on all modern devices. | |
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Intuitive Interface Minimal learning curve and easy navigation. |
Simple, intuitive user interface is a stated goal in user testimonials. | |
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Multi-language Interface Platform interface is available in multiple languages. |
No information available | |
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Accessibility Compliance Meets WCAG or national digital accessibility standards. |
No information available | |
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Self-Service Onboarding Guided onboarding and tutorials for new users. |
Onboarding is self-service with tutorials in the user dashboard. | |
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Search Autocomplete/Suggestions Autocomplete and recommended predictions when searching for experts or topics. |
Autocomplete and search suggestions are built into the expert matching interface. | |
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Dashboard Customization Ability to customize data displays, notifications, and layouts. |
No information available | |
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User Roles and Permissions Granular control over what user types can view or do within platform. |
User access controls provide granular permissioning. | |
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Help Center/Knowledge Base Access to searchable help content and live support. |
Knowledge base and help center are available online for self-service support. | |
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Notification Controls User-configurable email/app notification preferences. |
Users can adjust frequency and types of notifications. |
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Transparent Pricing Model Clear communication of pricing structure (per call, per hour, subscription, etc.). |
Pricing structure is clearly presented to clients by interaction or subscription. | |
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Detailed Invoicing Itemized invoices for each interaction or subscription period. |
Detailed, itemized invoices are provided after each project or billing cycle. | |
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Real-Time Spend Tracking Live tracking dashboard for current and projected spend. |
No information available | |
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Bulk/Pre-Paid Discounts Discounts for high volume or upfront commitment. |
Bulk and advance-purchase discounts are available for high-usage clients. | |
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Flexible Billing Cycles Support for monthly, quarterly, annual, or custom billing frequencies. |
Monthly, quarterly, and annual billing cycles are supported. | |
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Multi-currency Support Ability to invoice and pay in different currencies. |
Multi-currency invoicing is mentioned as available for international clients. | |
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Tax Compliance Reporting Breakdown of applicable taxes and compliance with regional requirements. |
Tax reporting compliant with client jurisdictions is supported. | |
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Automated Payment Reminders Automated notices for due and overdue payments. |
No information available | |
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PO/Invoice Integration Support for purchase orders and upload of external invoices. |
No information available | |
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Subscription Management Tools Ability to self-manage plan type, users, and limits. |
Clients have self-service management of plans, users, and usage limits. |
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Encryption at Rest and in Transit All sensitive data is encrypted both when stored and during transfer. |
Data is encrypted at rest and in transit according to info on security and compliance page. | |
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Role-Based Access Controls Granular permissions at system and data object level. |
Role-based access is standard, described in Guidepoint security documentation. | |
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Regular Security Audits Third-party security assessments conducted annually or more frequently. |
Frequent third-party security audits are referenced under compliance. | |
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Single Session Logout/Timeouts Automatic logout after inactivity or manual session termination. |
Sessions expire after inactivity and users can manually log out. | |
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Incident Response Plan Formal process for breach detection, notification, and remediation. |
Incident response policy outlined in compliance center; includes notification and remediation. | |
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Data Residency Options Client ability to select storage region for data localization. |
No information available | |
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Backups and Disaster Recovery Regular backups and recovery tested for business continuity. |
Backups and tested recovery processes are described in IT and security whitepapers. | |
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Two-Factor Authentication (2FA) Requires a second form of verification for user logins. |
Two-factor authentication is available for user accounts. | |
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Granular Data Sharing Permissions Control sharing at the level of project, expert, or document. |
No information available |
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Uptime Guarantee Service level uptime commitment. |
No information available | |
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Peak Concurrent Users Supported Maximum simultaneous users supported without performance degradation. |
No information available | |
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Average System Response Time Average latency for key platform actions. |
No information available | |
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Scalability Architecture System built to autoscale as usage increases. |
Platform infrastructure is described as scalable to meet demand. | |
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Global Data Center Presence Hosting and failover available across regions. |
Data centers and redundancy offered across global regions for reliability. | |
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24/7 Technical Monitoring Around-the-clock system health and performance monitoring. |
System health monitoring is 24/7, as per IT ops documentation. | |
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Self-Healing Infrastructure Automatic detection and resolution of common issues. |
No information available | |
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Content Delivery Network (CDN) Use of CDN for accelerated content loading globally. |
No information available |
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Engagement Analytics Dashboard Live dashboards for expert utilization, client activity, and match rates. |
Engagement analytics dashboards are provided to clients for utilization tracking. | |
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Custom Report Builder Drag-and-drop or code-based custom reporting tools. |
Custom report builders are included in enterprise dashboards. | |
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Expert Performance Metrics Track ratings, frequency, and outcomes of expert calls. |
Expert performance data is available in client dashboards. | |
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Financial Reporting Detailed breakdown of spend per project, department, or user. |
Financial reporting is supported; clients can break down spend by user, project, etc. | |
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Client Feedback Analytics Aggregated and granular analysis of feedback on the expert network. |
Feedback analytics are aggregated for network and individual experts. | |
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Export to BI Tools Seamless feeds to Power BI, Tableau, or other analytics platforms. |
No information available | |
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Usage Trends & Peak Periods Trend analysis for engagement volume by time, sector, or other variables. |
No information available | |
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Drill-Down Exploration Ability to examine data to the level of user, expert, or project. |
No information available | |
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Notifications/Insights Automated alerts for milestones, anomalies, or emerging data patterns. |
No information available |
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Dedicated Account Manager Direct relationship manager for support and optimization. |
Dedicated account managers are assigned for high-value or enterprise clients. | |
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24/7 Customer Service Round-the-clock helpdesk via phone, chat, or email. |
24/7 phone/email/live chat customer support is offered. | |
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Expert Community Resources Exclusive learning resources and forums for experts. |
Learning resources and community forums provided for experts. | |
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Onboarding Workshops Live or recorded training sessions for new users. |
Onboarding workshops and recorded trainings are available. | |
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Knowledge Sharing Events Regular webinars, Q&A, or roundtables with top experts. |
No information available | |
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Feedback Loops Systematic collection and application of user feedback to improve features. |
Feedback from users and clients is actively incorporated to improve the product. | |
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Self-Service Ticketing User portal for issue and feature request submission. |
Clients can open tickets and requests through self-service support portal. | |
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Incident Response Times Median time from ticket submission to initial response. |
No information available | |
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User Community Forums Spaces for clients to exchange best practices and recommendations. |
User community forums are available for sharing best practices. |
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