Custom expert recruitment, compliance vetting, 1-on-1 consultations, executive education sessions, expert surveys, and project management support focused on venture investments and emerging technology research.
Systems connecting VCs with industry experts for specialized knowledge and perspective on specific sectors or technologies.
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Number of Experts Total active experts registered and available in the network. |
No information available | |
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Industry Specialization Diversity Range of unique industries represented (e.g., healthcare, fintech, robotics, etc.). |
No information available | |
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Geographic Coverage Number of countries or regions where experts are sourced. |
No information available | |
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Seniority/Role Mix Availability of different seniority levels (e.g., C-level, VP, manager) among experts. |
Product matches across C-level, VP, and various roles according to client needs as documented in marketing materials. | |
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Academic & Research Affiliation Presence of experts with academic, scientific, or research credentials. |
Academic, scientific, and research experts are accessible per AlphaSights recruitment specialization claims. | |
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Refresh Rate Frequency with which new experts are onboarded. |
No information available | |
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Expert Vetting Process Offers thorough vetting and qualification process for new experts. |
AlphaSights emphasizes compliance vetting for every new expert onboarding on their investor page. | |
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Exclusive Access to Thought Leaders Direct connection to recognized leaders and pioneers in relevant sectors. |
Clients can request access to highly recognized thought leaders and subject matter experts. | |
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Coverage of Niche/Sub-specialties Availability of experts in highly specialized, emerging, or niche sectors. |
Custom recruitment and ability to reach niche & emerging tech sectors are declared differentiators. | |
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Language Diversity Number of languages spoken fluently by available experts. |
No information available | |
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Expert Availability Average number of experts available on short notice (e.g., within 24h). |
No information available | |
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Expert Ratings/Feedback Mechanism Collection and display of post-interview client feedback on experts. |
Feedback is collected after engagements according to user testimonials and marketing materials. | |
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Retention Rate Annualized percentage of experts retained in network. |
No information available | |
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Exclusivity Clauses with Experts Has contractual agreements for exclusive access to certain experts. |
No information available |
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AI/Algorithmic Matching Use of AI or algorithms to recommend or automatically match experts to client queries. |
AlphaSights uses proprietary algorithmic approaches for matching experts as described in public overviews. | |
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Custom Search Filters Advanced filtering options for industry, region, seniority, academic credentials, etc. |
Custom search filters for industry, location, and other factors are available in client workflows. | |
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Keyword Search Ability to search for experts using specific keywords. |
Product offers keyword search functions as a basic capability. | |
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Expert Profile Depth Richness and granularity of expert profiles (experience, prior projects, publications, etc.). |
Expert profiles include experience, career history, and advanced detail granularity per platform interface. | |
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Average Time to Match Average time from request to expert match. |
No information available | |
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Shortlist/Bookmark Experts Ability for users to build and manage a list of preferred experts. |
Ability to favorite, bookmark, and shortlist experts exists in client dashboard functionality. | |
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Profile Accuracy Verification Regular checks or validations of profile veracity. |
AlphaSights regularly validates expert profiles and data, key for compliance as described in policies. | |
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Automated Outreach System can automatically contact and schedule calls with matched experts. |
Automated workflow for outreach and scheduling is described in AlphaSights' client solution details. | |
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Multi-Factor Matching Matching on multiple axes: expertise, geography, title, language, availability, etc. |
Matching considers multiple axes including geography, seniority, and sector through tailored search. | |
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Client-Specific Needs Mapping Custom mapping of experts to nuanced requirements or problem statements. |
Project managers work with clients on custom mapping of nuanced requirements, per AlphaSights materials. | |
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Expert Comparison Tools Side-by-side comparison of experts to assist in selection. |
The ability to compare and contrast experts is available for investor workflows. | |
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Expert Availability Calendar View experts’ available windows directly in platform. |
No information available | |
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Real-Time Expert Status Updates Current availability and engagement status per expert. |
No information available |
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Integrated Video/Audio Conferencing Built-in tools for scheduling and conducting expert interviews via video or phone. |
AlphaSights has built-in video/audio conferencing for remote calls per service descriptions. | |
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Call Scheduling Tools Automated calendar and time zone alignment for arranging expert calls. |
Calendaring and scheduling tools with timezone awareness are a standard part of the client portal. | |
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Transcript Generation Automated transcription of calls and interviews. |
Transcription for calls is advertised for research and compliance. | |
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Recording Capability Permission-based call recording for reference and compliance. |
Permission-based call recording is offered for compliance in regulated sectors. | |
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Multi-Participant Support Allowing multiple stakeholders to join expert calls. |
Multiple stakeholders can join consultation calls for collaborative diligence. | |
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Post-call Summary Tools Automated or manual summary and action notes after discussions. |
Post-call summaries and notes tools are supported as part of the project management support. | |
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Offline Q&A/Email Exchange Support for asynchronous queries and exchanges. |
Offline follow-ups and email Q&A are offered for asynchronous queries after initial calls. | |
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Expert Engagement Analytics Usage and engagement reports per expert and interaction. |
Engagement analytics (reports, usage) are made available to clients via dashboard. | |
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Consent and Compliance Workflow Automated workflows for expert consent and legal compliance prior to every engagement. |
Consent and compliance workflow, including legal agreements, reviewed before every engagement. | |
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Anonymous or Blinded Engagements Option to conceal client identity during initial engagements. |
Blinded projects and anonymous interactions available on client request per marketing material. | |
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Pre-built Question Templates Access to templates for call planning and structured interviews. |
Pre-built interview templates are used to streamline calls, corroborated by user documentation. | |
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Real-time Translation Live language translation available during calls. |
No information available |
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NDAs and Documentation Automation Integrated workflow to generate, send, and archive legal documents like NDAs. |
NDAs and compliance materials are automated into the workflow for both clients and experts. | |
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Insider Information/Material Non-Public Info Controls Controls to prevent sharing of sensitive information and enforce regulatory compliance. |
Explicit material non-public information (MNPI) and insider controls are part of compliance program. | |
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Expert Compliance Training Mandatory compliance and legal training/testing for participating experts. |
Mandatory compliance and legal training/testing for new experts is required before participation. | |
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Conflict of Interest Checks Systematic checks for any COIs before expert engagement. |
Conflict of interest checks are a standard compliance requirement before engagements. | |
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Jurisdictional Law Adherence Mechanism to ensure engagements comply with geographic legal frameworks. |
System is designed to comply with local legal frameworks per compliance statement. | |
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Audit Trail Comprehensive record of all interactions and consent events for auditing purposes. |
Comprehensive record-keeping of all interactions and consents for audit purposes. | |
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Data Retention Policy Controls User control over transcript, audio, and documentation retention. |
No information available | |
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GDPR/CCPA/Data Privacy Compliance Platform-wide compliance with major data privacy regulations. |
Supports GDPR and international data privacy regulations per privacy statement. | |
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Approval Workflows Multi-step approval (e.g., legal review) before interviews proceed. |
Multi-step legal review workflows are part of client onboarding and project initiation. | |
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Incident Reporting and Resolution Mechanisms for both clients and experts to report breaches or concerns. |
Incident reporting channels are provided for both experts and clients. | |
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Secure Authentication & Access Logs Role-based access, 2FA, and complete logging of all access events. |
Two-factor authentication (2FA) and secure access controls are described in security overviews. |
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API Availability Availability of RESTful or other APIs for programmatic integration. |
No information available | |
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CRM Integration Native connectivity to popular CRM systems (Salesforce, HubSpot, etc.). |
No information available | |
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Data Export Formats Support for CSV, XLS, PDF, or custom export formats. |
Clients can export data, transcripts, and reports in several file formats. | |
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Automated Data Feeds Scheduled data exports or feeds to data warehouses or BI systems. |
No information available | |
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Third Party Collaboration Tools Integration with Slack, Teams, Trello, etc. |
No information available | |
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Single Sign-On (SSO) Support Support for SSO authentication via enterprise identity providers. |
Single sign-on (SSO) is available for enterprise clients per their security whitepaper. | |
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Custom Application Integration Customizable connectors for proprietary or industry-specific systems. |
No information available | |
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Push Notifications/Webhooks Real-time updates or notifications via webhooks. |
No information available |
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Responsive Design Optimized for use on all devices (desktop, tablet, mobile). |
Platform is responsive; can be accessed on desktop, tablet, and mobile as shown in marketing assets. | |
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Intuitive Interface Minimal learning curve and easy navigation. |
Interface is described as highly intuitive and low-friction in testimonials and product walk-throughs. | |
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Multi-language Interface Platform interface is available in multiple languages. |
No information available | |
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Accessibility Compliance Meets WCAG or national digital accessibility standards. |
No information available | |
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Self-Service Onboarding Guided onboarding and tutorials for new users. |
Guided onboarding and walk-throughs for client teams are available. | |
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Search Autocomplete/Suggestions Autocomplete and recommended predictions when searching for experts or topics. |
No information available | |
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Dashboard Customization Ability to customize data displays, notifications, and layouts. |
No information available | |
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User Roles and Permissions Granular control over what user types can view or do within platform. |
Role-based permission controls exist for different user roles in platform (admins, project managers, etc.). | |
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Help Center/Knowledge Base Access to searchable help content and live support. |
Access to searchable help and live support is provided to all clients. | |
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Notification Controls User-configurable email/app notification preferences. |
Users can set notification preferences for emails and in-app alerts. |
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Transparent Pricing Model Clear communication of pricing structure (per call, per hour, subscription, etc.). |
Pricing is clearly communicated with clients before engagement; per-call, hourly, or subscription models are detailed upon request. | |
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Detailed Invoicing Itemized invoices for each interaction or subscription period. |
Invoices are itemized and detailed for all engagements. | |
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Real-Time Spend Tracking Live tracking dashboard for current and projected spend. |
No information available | |
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Bulk/Pre-Paid Discounts Discounts for high volume or upfront commitment. |
Bulk and upfront commitment discounts available to institutional clients per sales team references. | |
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Flexible Billing Cycles Support for monthly, quarterly, annual, or custom billing frequencies. |
Monthly or annual arrangements are supported per client need. | |
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Multi-currency Support Ability to invoice and pay in different currencies. |
Invoices and payments are supported in multiple currencies for international clients. | |
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Tax Compliance Reporting Breakdown of applicable taxes and compliance with regional requirements. |
Tax compliance and country-specific tax reporting are handled as part of the invoicing system. | |
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Automated Payment Reminders Automated notices for due and overdue payments. |
No information available | |
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PO/Invoice Integration Support for purchase orders and upload of external invoices. |
No information available | |
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Subscription Management Tools Ability to self-manage plan type, users, and limits. |
Self-service subscription plan management tools are available for enterprise users. |
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Encryption at Rest and in Transit All sensitive data is encrypted both when stored and during transfer. |
Encryption in transit (TLS) and at rest is outlined in AlphaSights security details. | |
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Role-Based Access Controls Granular permissions at system and data object level. |
Role-based access grants and controls are standard per platform security overview. | |
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Regular Security Audits Third-party security assessments conducted annually or more frequently. |
Annual external and internal security audits are committed to in trust documentation. | |
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Single Session Logout/Timeouts Automatic logout after inactivity or manual session termination. |
Automatic logout and session timeout are enforced for compliance. | |
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Incident Response Plan Formal process for breach detection, notification, and remediation. |
A formal incident response plan is in place as part of compliance program. | |
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Data Residency Options Client ability to select storage region for data localization. |
No information available | |
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Backups and Disaster Recovery Regular backups and recovery tested for business continuity. |
Business continuity and disaster recovery planning exists per security documentation. | |
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Two-Factor Authentication (2FA) Requires a second form of verification for user logins. |
Two-factor authentication (2FA) is offered to all users for enhanced security. | |
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Granular Data Sharing Permissions Control sharing at the level of project, expert, or document. |
No information available |
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Uptime Guarantee Service level uptime commitment. |
No information available | |
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Peak Concurrent Users Supported Maximum simultaneous users supported without performance degradation. |
No information available | |
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Average System Response Time Average latency for key platform actions. |
No information available | |
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Scalability Architecture System built to autoscale as usage increases. |
AlphaSights architecture is described as scalable and robust; autoscaling implied for high-demand periods. | |
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Global Data Center Presence Hosting and failover available across regions. |
Product operates global data centers for reliability and redundancy. | |
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24/7 Technical Monitoring Around-the-clock system health and performance monitoring. |
No information available | |
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Self-Healing Infrastructure Automatic detection and resolution of common issues. |
No information available | |
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Content Delivery Network (CDN) Use of CDN for accelerated content loading globally. |
No information available |
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Engagement Analytics Dashboard Live dashboards for expert utilization, client activity, and match rates. |
Live dashboards for engagement analytics are available to clients. | |
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Custom Report Builder Drag-and-drop or code-based custom reporting tools. |
No information available | |
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Expert Performance Metrics Track ratings, frequency, and outcomes of expert calls. |
Expert performance and utilization metrics are tracked and can be reported in dashboards. | |
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Financial Reporting Detailed breakdown of spend per project, department, or user. |
Financial reporting by project and breakdowns are available to enterprise clients. | |
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Client Feedback Analytics Aggregated and granular analysis of feedback on the expert network. |
Aggregated and granular feedback analytics are viewable by clients after each engagement. | |
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Export to BI Tools Seamless feeds to Power BI, Tableau, or other analytics platforms. |
Exports to external BI and analytics tools are enabled for enterprise clients. | |
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Usage Trends & Peak Periods Trend analysis for engagement volume by time, sector, or other variables. |
No information available | |
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Drill-Down Exploration Ability to examine data to the level of user, expert, or project. |
No information available | |
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Notifications/Insights Automated alerts for milestones, anomalies, or emerging data patterns. |
No information available |
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Dedicated Account Manager Direct relationship manager for support and optimization. |
Dedicated account management is provided for enterprise clients. | |
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24/7 Customer Service Round-the-clock helpdesk via phone, chat, or email. |
24/7 support is available via phone, email, and chat. | |
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Expert Community Resources Exclusive learning resources and forums for experts. |
Online resources and community for experts are present (learning, engagement tools). | |
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Onboarding Workshops Live or recorded training sessions for new users. |
No information available | |
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Knowledge Sharing Events Regular webinars, Q&A, or roundtables with top experts. |
No information available | |
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Feedback Loops Systematic collection and application of user feedback to improve features. |
AlphaSights collects client feedback and acts on it for continuous improvement. | |
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Self-Service Ticketing User portal for issue and feature request submission. |
No information available | |
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Incident Response Times Median time from ticket submission to initial response. |
No information available | |
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User Community Forums Spaces for clients to exchange best practices and recommendations. |
No information available |
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