Access to over 1 million experts across industries, custom recruiting for specific expertise needs, compliance-focused interactions, phone consultations, surveys, and in-depth market assessments specifically designed for venture capital due diligence and market sizing.
More about GLG (Gerson Lehrman Group)
Systems connecting VCs with industry experts for specialized knowledge and perspective on specific sectors or technologies.
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Number of Experts Total active experts registered and available in the network. |
No information available | |
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Industry Specialization Diversity Range of unique industries represented (e.g., healthcare, fintech, robotics, etc.). |
No information available | |
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Geographic Coverage Number of countries or regions where experts are sourced. |
No information available | |
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Seniority/Role Mix Availability of different seniority levels (e.g., C-level, VP, manager) among experts. |
GLG highlights coverage from C-level to practitioners and a range of seniority levels in their recruitment model. | |
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Academic & Research Affiliation Presence of experts with academic, scientific, or research credentials. |
GLG mentions access to academic and research professionals explicitly on product and industry pages. | |
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Refresh Rate Frequency with which new experts are onboarded. |
No information available | |
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Expert Vetting Process Offers thorough vetting and qualification process for new experts. |
GLG details a rigorous expert vetting process as part of its onboarding and compliance practices. | |
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Exclusive Access to Thought Leaders Direct connection to recognized leaders and pioneers in relevant sectors. |
Vendor highlights direct access to thought leaders and veterans in major sectors via custom recruiting. | |
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Coverage of Niche/Sub-specialties Availability of experts in highly specialized, emerging, or niche sectors. |
GLG advertises expertise in niche and emerging areas by custom recruiting for very specific requests. | |
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Language Diversity Number of languages spoken fluently by available experts. |
No information available | |
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Expert Availability Average number of experts available on short notice (e.g., within 24h). |
No information available | |
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Expert Ratings/Feedback Mechanism Collection and display of post-interview client feedback on experts. |
GLG collects feedback and ratings from clients after interactions, as referenced on their website. | |
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Retention Rate Annualized percentage of experts retained in network. |
No information available | |
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Exclusivity Clauses with Experts Has contractual agreements for exclusive access to certain experts. |
No information available |
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AI/Algorithmic Matching Use of AI or algorithms to recommend or automatically match experts to client queries. |
No information available | |
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Custom Search Filters Advanced filtering options for industry, region, seniority, academic credentials, etc. |
No information available | |
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Keyword Search Ability to search for experts using specific keywords. |
GLG platform allows keyword search for expertise as per platform demo and user guides. | |
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Expert Profile Depth Richness and granularity of expert profiles (experience, prior projects, publications, etc.). |
Expert profiles typically list deep experience, credentials, and background; confirmed via demo screenshots. | |
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Average Time to Match Average time from request to expert match. |
No information available | |
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Shortlist/Bookmark Experts Ability for users to build and manage a list of preferred experts. |
GLG users can save/bookmark experts for future use, as per support documentation. | |
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Profile Accuracy Verification Regular checks or validations of profile veracity. |
No information available | |
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Automated Outreach System can automatically contact and schedule calls with matched experts. |
No information available | |
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Multi-Factor Matching Matching on multiple axes: expertise, geography, title, language, availability, etc. |
Matching is customized according to multiple factors (experience, geography, and availability); user testimonials and support docs mention multi-factor filtering. | |
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Client-Specific Needs Mapping Custom mapping of experts to nuanced requirements or problem statements. |
GLG provides custom mapping to project-specific needs; sales collateral and VC product page mention tailored recruiting and custom matching. | |
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Expert Comparison Tools Side-by-side comparison of experts to assist in selection. |
No information available | |
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Expert Availability Calendar View experts’ available windows directly in platform. |
No information available | |
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Real-Time Expert Status Updates Current availability and engagement status per expert. |
No information available |
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Integrated Video/Audio Conferencing Built-in tools for scheduling and conducting expert interviews via video or phone. |
GLG offers built-in phone consultation and scheduling (video/audio) on platform as per product details. | |
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Call Scheduling Tools Automated calendar and time zone alignment for arranging expert calls. |
GLG provides scheduling tools that consider expert/client time zones and support automated booking. | |
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Transcript Generation Automated transcription of calls and interviews. |
Transcription available as optional service for calls and interviews according to product documentation. | |
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Recording Capability Permission-based call recording for reference and compliance. |
Permission-based recordings are available for calls upon consent as described in product FAQs. | |
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Multi-Participant Support Allowing multiple stakeholders to join expert calls. |
GLG supports multi-participant calls as referenced in support documentation and user guides. | |
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Post-call Summary Tools Automated or manual summary and action notes after discussions. |
Post-call summaries are generated and shared for project documentation as indicated on the GLG product page. | |
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Offline Q&A/Email Exchange Support for asynchronous queries and exchanges. |
Email and offline Q&A are supported means of engagement according to product FAQ. | |
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Expert Engagement Analytics Usage and engagement reports per expert and interaction. |
Engagement analytics reports available for enterprise clients according to GLG’s support materials. | |
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Consent and Compliance Workflow Automated workflows for expert consent and legal compliance prior to every engagement. |
Consent and compliance workflows are built-in—GLG is compliance focused according to all product collateral. | |
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Anonymous or Blinded Engagements Option to conceal client identity during initial engagements. |
Not as far as we are aware.* GLG does not offer blinded/anonymous engagements as default. Client/Expert identity typically disclosed as part of compliance. | |
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Pre-built Question Templates Access to templates for call planning and structured interviews. |
Pre-built interview and survey templates are used for project setup; referenced in help center. | |
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Real-time Translation Live language translation available during calls. |
No information available |
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NDAs and Documentation Automation Integrated workflow to generate, send, and archive legal documents like NDAs. |
Integrated NDA generation and archiving handled as part of GLG's engagement workflow. | |
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Insider Information/Material Non-Public Info Controls Controls to prevent sharing of sensitive information and enforce regulatory compliance. |
Vendor has controls to prevent sharing of MNPI and support regulatory compliance; detailed in compliance section. | |
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Expert Compliance Training Mandatory compliance and legal training/testing for participating experts. |
Experts must complete mandatory compliance training, referenced in expert sign up/onboarding documentation. | |
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Conflict of Interest Checks Systematic checks for any COIs before expert engagement. |
Conflict of interest checks are systematically applied before every engagement. | |
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Jurisdictional Law Adherence Mechanism to ensure engagements comply with geographic legal frameworks. |
Jurisdictional law adherence is given priority; this is explicitly mentioned in GLG’s compliance and legal documents. | |
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Audit Trail Comprehensive record of all interactions and consent events for auditing purposes. |
Audit trail of all interactions/consent is part of GLG’s compliance toolset, as stated in their product documentation. | |
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Data Retention Policy Controls User control over transcript, audio, and documentation retention. |
No information available | |
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GDPR/CCPA/Data Privacy Compliance Platform-wide compliance with major data privacy regulations. |
GLG is GDPR and CCPA compliant per published privacy policy and compliance information. | |
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Approval Workflows Multi-step approval (e.g., legal review) before interviews proceed. |
No information available | |
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Incident Reporting and Resolution Mechanisms for both clients and experts to report breaches or concerns. |
No information available | |
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Secure Authentication & Access Logs Role-based access, 2FA, and complete logging of all access events. |
Authentication includes 2FA, role-based access, and audit logs, as described in security overview. |
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API Availability Availability of RESTful or other APIs for programmatic integration. |
API access is available for enterprise clients; confirmed in developer and enterprise integration documentation. | |
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CRM Integration Native connectivity to popular CRM systems (Salesforce, HubSpot, etc.). |
CRM integration such as Salesforce is advertised for enterprise users and as a partner integration. | |
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Data Export Formats Support for CSV, XLS, PDF, or custom export formats. |
Exports in standard formats (CSV, XLS, PDF) are mentioned as available. | |
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Automated Data Feeds Scheduled data exports or feeds to data warehouses or BI systems. |
No information available | |
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Third Party Collaboration Tools Integration with Slack, Teams, Trello, etc. |
No information available | |
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Single Sign-On (SSO) Support Support for SSO authentication via enterprise identity providers. |
Single Sign-On (SSO) is available for enterprise clients—referenced in security and integration documentation. | |
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Custom Application Integration Customizable connectors for proprietary or industry-specific systems. |
No information available | |
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Push Notifications/Webhooks Real-time updates or notifications via webhooks. |
No information available |
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Responsive Design Optimized for use on all devices (desktop, tablet, mobile). |
Platform is accessible from desktop, tablet, and mobile per official site and user reviews. | |
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Intuitive Interface Minimal learning curve and easy navigation. |
High marks for intuitive interface from client testimonials and product review sites. | |
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Multi-language Interface Platform interface is available in multiple languages. |
Multi-language interface is available for key languages as per global presence documentation. | |
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Accessibility Compliance Meets WCAG or national digital accessibility standards. |
GLG adheres to digital accessibility standards (WCAG); confirmed in vendor trust and compliance documentation. | |
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Self-Service Onboarding Guided onboarding and tutorials for new users. |
Self-service onboarding and guided tutorials are available for new users. | |
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Search Autocomplete/Suggestions Autocomplete and recommended predictions when searching for experts or topics. |
No information available | |
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Dashboard Customization Ability to customize data displays, notifications, and layouts. |
Premium/enterprise offering includes customizable dashboards, as referenced in case studies. | |
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User Roles and Permissions Granular control over what user types can view or do within platform. |
User roles and permissions are configurable by account admins, per support guides. | |
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Help Center/Knowledge Base Access to searchable help content and live support. |
GLG Help Center/Knowledge Base is searchable and available publicly and for users. | |
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Notification Controls User-configurable email/app notification preferences. |
User-configurable notification settings available for email/app alerts. |
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Transparent Pricing Model Clear communication of pricing structure (per call, per hour, subscription, etc.). |
Pricing models (per call, subscription, etc.) are clearly communicated in GLG’s sales material. | |
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Detailed Invoicing Itemized invoices for each interaction or subscription period. |
Detailed itemized invoicing provided as part of billing process for clients. | |
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Real-Time Spend Tracking Live tracking dashboard for current and projected spend. |
No information available | |
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Bulk/Pre-Paid Discounts Discounts for high volume or upfront commitment. |
Bulk/pre-paid discounts are available and described in pricing FAQs. | |
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Flexible Billing Cycles Support for monthly, quarterly, annual, or custom billing frequencies. |
Flexible billing cycles (monthly, quarterly, annual) are offered to enterprise clients. | |
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Multi-currency Support Ability to invoice and pay in different currencies. |
Multi-currency support is available due to international client base. | |
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Tax Compliance Reporting Breakdown of applicable taxes and compliance with regional requirements. |
Tax compliance reporting available for clients in different jurisdictions. | |
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Automated Payment Reminders Automated notices for due and overdue payments. |
Automated payment reminders are sent to customers for overdue invoices. | |
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PO/Invoice Integration Support for purchase orders and upload of external invoices. |
Purchasing and invoice upload for external invoices supported. | |
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Subscription Management Tools Ability to self-manage plan type, users, and limits. |
Self-managed subscription plans, user management available for admins. |
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Encryption at Rest and in Transit All sensitive data is encrypted both when stored and during transfer. |
All sensitive data is encrypted at rest and in transit per GLG’s security documentation. | |
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Role-Based Access Controls Granular permissions at system and data object level. |
Granular, role-based access controls are in place, as described in GLG security overview. | |
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Regular Security Audits Third-party security assessments conducted annually or more frequently. |
GLG undergoes regular third-party security audits as mentioned in security and compliance pages. | |
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Single Session Logout/Timeouts Automatic logout after inactivity or manual session termination. |
Session expiration and single sign-out processes are implemented for security. | |
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Incident Response Plan Formal process for breach detection, notification, and remediation. |
GLG maintains a formal incident response plan, including breach notification protocol. | |
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Data Residency Options Client ability to select storage region for data localization. |
Clients can request EU/US data localization to meet data residency requirements—referenced in contract documentation. | |
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Backups and Disaster Recovery Regular backups and recovery tested for business continuity. |
Backups and disaster recovery tested regularly as stated in IT and security documentation. | |
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Two-Factor Authentication (2FA) Requires a second form of verification for user logins. |
Two-factor authentication is supported for user logins. | |
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Granular Data Sharing Permissions Control sharing at the level of project, expert, or document. |
No information available |
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Uptime Guarantee Service level uptime commitment. |
No information available | |
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Peak Concurrent Users Supported Maximum simultaneous users supported without performance degradation. |
No information available | |
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Average System Response Time Average latency for key platform actions. |
No information available | |
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Scalability Architecture System built to autoscale as usage increases. |
GLG platform is cloud-based and built to scale for enterprise clients. | |
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Global Data Center Presence Hosting and failover available across regions. |
GLG uses global data centers for hosting and failover, supporting a global client base. | |
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24/7 Technical Monitoring Around-the-clock system health and performance monitoring. |
24/7 monitoring of GLG infrastructure is maintained by the IT/DevOps team. | |
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Self-Healing Infrastructure Automatic detection and resolution of common issues. |
No information available | |
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Content Delivery Network (CDN) Use of CDN for accelerated content loading globally. |
No information available |
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Engagement Analytics Dashboard Live dashboards for expert utilization, client activity, and match rates. |
Real-time engagement analytics dashboards are available for clients to monitor usage. | |
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Custom Report Builder Drag-and-drop or code-based custom reporting tools. |
No information available | |
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Expert Performance Metrics Track ratings, frequency, and outcomes of expert calls. |
No information available | |
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Financial Reporting Detailed breakdown of spend per project, department, or user. |
Financial reporting by project/user/department is available for enterprise clients. | |
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Client Feedback Analytics Aggregated and granular analysis of feedback on the expert network. |
No information available | |
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Export to BI Tools Seamless feeds to Power BI, Tableau, or other analytics platforms. |
No information available | |
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Usage Trends & Peak Periods Trend analysis for engagement volume by time, sector, or other variables. |
No information available | |
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Drill-Down Exploration Ability to examine data to the level of user, expert, or project. |
No information available | |
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Notifications/Insights Automated alerts for milestones, anomalies, or emerging data patterns. |
No information available |
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Dedicated Account Manager Direct relationship manager for support and optimization. |
Dedicated account manager assigned for enterprise clients, supported in onboarding documentation. | |
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24/7 Customer Service Round-the-clock helpdesk via phone, chat, or email. |
24/7 customer service available according to product support page. | |
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Expert Community Resources Exclusive learning resources and forums for experts. |
Expert community resources such as webinars, forums, and resource sharing are made available. | |
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Onboarding Workshops Live or recorded training sessions for new users. |
Onboarding workshops provided for new users and client teams. | |
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Knowledge Sharing Events Regular webinars, Q&A, or roundtables with top experts. |
Knowledge sharing events and webinars are listed on the GLG events page. | |
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Feedback Loops Systematic collection and application of user feedback to improve features. |
GLG actively collects and uses feedback to improve offering, as detailed in product roadmap communication. | |
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Self-Service Ticketing User portal for issue and feature request submission. |
GLG portal allows users to submit and track support tickets. | |
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Incident Response Times Median time from ticket submission to initial response. |
No information available | |
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User Community Forums Spaces for clients to exchange best practices and recommendations. |
User forums for select enterprise clients available, as referenced in support and onboarding documentation. |
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