FIS Document Management is tailored for financial institutions and wealth managers to securely capture, manage, and distribute client documents. Key features include digital imaging, e-signature capability, compliance archiving, audit trails, and integration with client and account management systems.
Secure platforms for storing, organizing, and retrieving client financial documents, legal agreements, account applications, and compliance records with version control and audit trails.
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Data Encryption All documents and data are encrypted both in transit and at rest to ensure confidentiality and compliance. |
FIS Document Management emphasizes security and compliance, common expectations for this industry/product. Encryption at rest and in transit is considered baseline for financial DMS. | |
Role-based Access Control Ability to set granular permissions based on user roles (e.g., advisor, client, admin). |
Role-based access controls are standard for financial document solutions. FIS is known for providing granular permissions. | |
Multi-Factor Authentication (MFA) Provides an extra layer of authentication security for user logins. |
Multi-factor authentication is widely required by financial institutions and likely present in FIS's security suite for this DMS. | |
Audit Trails Complete logs of document access, changes, downloads, and shares for legal and compliance purposes. |
The product specifically mentions audit trails as a core feature for compliance tracking. | |
Regulatory Compliance Certifications Adherence to standards such as SEC, FINRA, GDPR, or other required regulatory frameworks. |
Compliance archiving and financial industry focus implies adherence to SEC, FINRA, and other regulatory certifications. | |
Data Retention Policies Automated enforcement of document retention and deletion policies to meet compliance standards. |
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Legal Hold Capability Ability to preserve documents for legal discovery without alteration or deletion. |
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Secure External Sharing Controlled and secure sharing of documents with external parties, such as clients or legal teams. |
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Watermarking Option to automatically add watermarks to documents for tracking and leakage prevention. |
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Intrusion Detection Ability to monitor and detect suspicious or unauthorized access attempts. |
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Custom Folder Structures Allows for creation and management of folders and subfolders tailored to workflow needs. |
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Advanced Search Full-text and metadata search capabilities for rapid document retrieval. |
Document management includes ways to organize and search documents, typically including advanced search. | |
Tagging and Metadata Ability to assign and manage tags or metadata to organize documents by client, document type, or workflow stage. |
Tagging and metadata are common in enterprise DMS for categorization and workflow organization. | |
Optical Character Recognition (OCR) Enables searching and indexing of scanned or image-based documents. |
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Saved Search Queries Allows users to save frequently used search criteria for quick access. |
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Bulk Document Import Supports batch uploading or ingestion of multiple documents at once. |
Bulk document import and batch processing are expected in financial advisory DMS to handle onboarding and backfile conversions. | |
Versioning Tracks and stores multiple versions of a document with easy rollback. |
Versioning is a standard feature in most enterprise and financial DMS. | |
Document Linking Link related documents together for easier navigation (e.g., account opening forms and supporting IDs). |
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Favorites/Shortcuts Option for users to pin or favorite frequently accessed documents or folders. |
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Indexing Speed Speed with which new documents are indexed and made searchable. |
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Check-in/Check-out Prevents document editing conflicts by locking files when in use. |
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Comments and Annotations Allows users to leave internal comments and annotations on documents. |
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Approval Workflows Customizable workflows for document review and approval (e.g., compliance sign-offs). |
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Task Assignment Ability to assign follow-up tasks linked to specific documents. |
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Notification System Automatic alerts for document updates, approvals, reviews, or deadlines. |
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Shared Document Spaces Secure shared folders or spaces for team or client collaboration. |
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Delegation Permissions Allow temporary delegated access for other team members in cases like advisor absence. |
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Simultaneous Editing Support for multiple users editing certain document types at the same time. |
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Redlining/Track Changes Ability to track changes, edits, and suggestions within documents. |
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Document Routing Rules Automated routing of documents to the right individuals based on predefined rules. |
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CRM Integration Direct integration with CRM systems (e.g., Salesforce, Redtail). |
Integration with client and account management systems implies CRM integration (salesforce, etc.) as a key capability. | |
Portfolio Management Software (PMS) Integration Ability to link documents with portfolios and account information in PMS. |
No information available | |
eSignature Providers Built-in integration with electronic signature platforms (e.g., DocuSign, Adobe Sign). |
E-signature is directly mentioned as a capability (DocuSign, Adobe Sign or similar likely integrated). | |
Document Export/Import APIs Availability of APIs for importing and exporting documents across platforms. |
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Calendar and Email Integration Ability to link document workflows to email/calendar events (e.g., compliance review reminders). |
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Secure File Transfer Protocols Support for SFTP, FTPS, or similar protocols for automated file exchanges. |
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Custom Integration Capability Support for custom integrations with proprietary or less-common platforms through APIs or middleware. |
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Data Sync Frequency How often the system synchronizes data with connected platforms. |
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Single Sign-On (SSO) Supports identity management via SSO providers like Okta or Microsoft Active Directory. |
Single Sign-On (SSO) via Active Directory/Okta is considered standard for enterprise fintech products. | |
Mobile App Integration Seamless document access and management through companion mobile applications. |
No information available |
Customizable Client Portal White-labeled, branded portal for client document interactions. |
FIS offers customizable portals as part of client/advisor interaction capabilities. | |
Self-Service Upload Clients can securely upload required documents directly to their advisor. |
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Real-Time Document Notifications Clients receive alerts when new documents are shared or action is required. |
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Document Expiration and Removal Auto-expire or remove documents from client view after a set period. |
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Client-Specific Access Rights Granular control over which documents each client can view or download. |
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Secure Messaging Encrypted communication channel between client and advisor within the portal. |
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eSignature Collection Facilitates digital signing of agreements, forms, and disclosures. |
eSignature collection is confirmed as a key feature. | |
Portal Activity Logs Tracks all client activities in the portal for compliance. |
Audit trails and portal activity logs are industry requirements for compliance. | |
Mobile Client Portal Optimized or app-based portal access for mobile devices. |
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Multi-Language Support Provides the client interface in multiple languages to support diverse clientele. |
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Auto Document Ingestion Automatic import of documents from designated email addresses or folders. |
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Bulk Scanning Support Enables capture of multiple paper documents via high-speed scanners. |
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Mobile Capture Capture and upload new documents via smartphone camera/app. |
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Image Correction and Enhancement Automatic correction of skew, glare, or resolution in scanned documents. |
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Barcode/QR Code Recognition Automatic indexing and routing of documents by barcode or QR code. |
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Auto-Filing Rules Assigns incoming documents to the right folders and workflows based on document content or metadata. |
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Scan to PDF/A Compliance Ensures scanned files meet PDF/A long-term archival standards. |
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Capture Speed How many pages per minute the system can reliably scan and process. |
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Data Extraction (Forms) Automatic extraction of key information from standard forms for indexing or workflow initiation. |
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Fax-to-Document Conversion Transforms inbound faxes into indexed digital documents. |
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Concurrent User Support Maximum number of users supported simultaneously without performance loss. |
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Document Storage Capacity Total amount of document data that can be stored per organization or deployment. |
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Upload/Download Speeds Average document upload and download speeds under standard conditions. |
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Number of Documents Supported Max number of documents system can index and manage efficiently. |
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Response Time Average system response time for common actions (search, open, save). |
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Automatic Load Balancing Ability to automatically distribute workload across servers for optimal performance. |
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Multi-Tenancy Supports multiple independent advisor firms or branches on the same infrastructure. |
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Resource Monitoring Built-in tracking and alerts for storage and system resource utilization. |
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High Availability/Uptime Guarantees for system uptime and robust failover mechanisms. |
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Elastic Scalability System can seamlessly scale resources up or down based on demand. |
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Modern User Interface Clean, up-to-date design adhering to best UX/UI standards. |
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Customizable Dashboards Users can personalize layouts and widgets to suit their preferences. |
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Accessible Design (ADA/WCAG) Interface is accessible to users with disabilities, complying with accessibility standards. |
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Bulk Actions Allows manipulation (move, delete, tag, share) of multiple documents at once. |
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Drag-and-Drop Upload Simple drag-and-drop capability for adding new documents. |
Modern enterprise DMS offer drag-and-drop upload as standard usability feature. | |
User Onboarding Tutorials Guided help or tutorials for faster team ramp-up. |
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In-app Support/Help Desk Contextual help, chat, or direct support embedded within the application. |
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Multi-device Compatibility Consistent experience across desktop, tablet, and mobile browsers. |
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Favorite/Recent Documents Widget Quick access panels for recent or starred files. |
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User Feedback Collection Tools Built-in channels for users to provide feedback to administrators or vendors. |
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Pre-built Reports Library of standard reports for activity, compliance, and usage. |
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Custom Report Builder Ability to configure custom analytics based on organization needs. |
FIS targets institutional users who expect powerful reporting and analytics, including custom reports. | |
Exportable Reports Download reports in various formats (CSV, PDF, XLSX) for further analysis. |
Likely to support exportable reports (CSV, PDF) for compliance and client servicing. | |
Usage Analytics Tracks user engagement and platform adoption metrics. |
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Compliance Dashboard One-stop visual tracking of compliance events (e.g., missing signatures, overdue reviews). |
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Scheduled Report Delivery Automatically generates and emails reports on a defined schedule. |
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Audit Trail Export Export full document audit logs for review or regulatory submission. |
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Real-time Analytics Refresh Rate Frequency with which analytics dashboards refresh data. |
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User Customizable Alerts Users/admins can configure alerts based on key report metrics. |
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Role-based Report Access Control which users or groups can access specific analytic or report types. |
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User Management Full administrative control over user accounts, groups, and permissions. |
User management, including permissions and group-based access, is standard in FIS enterprise platforms. | |
Automated Backups Regular, automated system and document backups for disaster recovery. |
Automated backups are expected as part of compliance archiving and disaster recovery. | |
Access Logs and Reports Detailed logs of all administrator actions for auditability. |
Audit trails and logging extend to administrator actions for full compliance. | |
System Health Dashboard Real-time monitoring of key system metrics (CPU, memory, storage, connectivity). |
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Update and Patch Management Automatic or manual deployment of software updates and security patches. |
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Customizable Policies and Templates Controls for setting company standard document templates, retention, and naming conventions. |
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Delegated Admin Roles Ability to grant limited administrative rights to designated users. |
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API Key Management Tools for generating and managing secure access keys for integrations. |
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Bulk User Provisioning Efficient creation, updating, or disabling of multiple user accounts at once. |
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Automated License Usage Alerts Warns administrators before license or resource limits are exceeded. |
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Tiered Pricing Multiple subscription or licensing tiers for different organization sizes. |
FIS is an enterprise vendor offering multi-tier pricing for wealth and advisory firms of various sizes. | |
Usage-based Billing Option to pay based on actual storage, user, or transaction volume. |
No information available | |
Monthly/Annual Payment Options Flexible invoice or contract length options. |
Standard enterprise FIS offering is available with monthly or annual contract terms. | |
No Long-term Contracts Ability to terminate service without multi-year commitments. |
Not as far as we are aware.* FIS typically requires a minimum term agreement; short-term or no-term contracts are rare for enterprise DMS. | |
Transparent Fee Structure Clear, upfront disclosure of all fees and potential overage charges. |
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Free Trial Availability Option to use the system with full or limited features before purchasing. |
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Unlimited Document/Storage Plans Option for flat-fee, unlimited storage if required. |
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Concurrent User Licensing Licensing based on peak number of concurrent users, not just total active accounts. |
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Add-on Module Pricing Ability to add new features or modules at additional cost as needs grow. |
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Nonprofit or Multi-entity Discounts Special pricing for large enterprises or networks of independent advisors. |
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