Cloud9 C9 Trader from Cloud9 Technologies

Software-based trading turret offering secure voice communications, dynamic call management, voice capture, and compliance analytics; supports remote and flexible working arrangements with enterprise-level security.

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Product analysis by function

Trading Turrets for Trading & Execution

Specialized telephone systems designed for high-volume voice trading that integrate with trading platforms and recording systems. These systems provide instant access to counterparties and support compliance requirements.
More Trading Turrets More Trading & Execution ...

Core Communication Capabilities
(0 Yes /0 Known /15 Possible features)

User Experience & Customization
(0 Yes /0 Known /11 Possible features)

Integration & Interoperability
(0 Yes /0 Known /10 Possible features)

Reliability, Redundancy & Scalability
(0 Yes /0 Known /9 Possible features)

Compliance & Security
(0 Yes /0 Known /9 Possible features)

Performance & Speed
(0 Yes /0 Known /5 Possible features)

Physical Design & Ergonomics
(0 Yes /0 Known /7 Possible features)

Support & Maintenance
(0 Yes /0 Known /7 Possible features)

Analytics & Reporting
(0 Yes /0 Known /6 Possible features)

Deployment & Management
(0 Yes /0 Known /7 Possible features)

Environmental & Regulatory Certifications
(0 Yes /0 Known /5 Possible features)

Trading Floor Hardware for Trading & Execution

Specialized workstations with multiple monitors, customized keyboards, and audio equipment designed specifically for the high-pressure trading environment.
More Trading Floor Hardware More Trading & Execution ...

Performance & Capacity
(5 Yes /5 Known /15 Possible features)

Security & Compliance
(5 Yes /5 Known /15 Possible features)

Connectivity
(2 Yes /2 Known /15 Possible features)

Workstation & User Interface
(4 Yes /4 Known /14 Possible features)

Reliability & Redundancy
(0 Yes /0 Known /13 Possible features)

Integration & Compatibility
(5 Yes /5 Known /11 Possible features)

Monitoring & Analytics
(5 Yes /5 Known /10 Possible features)

Physical Design & Environment
(0 Yes /0 Known /11 Possible features)

Support & Maintenance
(4 Yes /4 Known /10 Possible features)

Power & Environmental Management
(2 Yes /2 Known /8 Possible features)

Cost & Procurement
(3 Yes /3 Known /9 Possible features)

Compare

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Multi-line Telephony Ability to handle multiple voice lines simultaneously for concurrent client and broker conversations.		No information available
Speaker Integration Built-in speakers for hands-free communication and multi-party listening.		No information available
Intercom Functionality Direct voice break-ins to other turret users for rapid communication.		No information available
Voice Recording Automatic recording of all calls for compliance and audit.		No information available
Hot Dial/Speed Dial Preprogrammed buttons for calling frequently used contacts instantly.		No information available
Private Wires Dedicated, always-on connections with select counterparties/brokers.		No information available
Conference Calling Ability to create instant conference calls with multiple parties.		No information available
Direct Line Appearance Programmable display for direct line status monitoring.		No information available
Digital/VoIP Support Compatible with digital and/or VoIP telephony infrastructure.		No information available
Call Forwarding and Pickup Advanced call handling for flexibility across teams.		No information available
Dual Handset Support Support for two simultaneous handsets per turret.		No information available
Whisper Coaching Ability for supervisors to coach traders during live calls without being heard by other parties.		No information available
Caller ID and Presence Display Displays active status, caller ID, and line status for all contacts.		No information available
Line Hold/Queue Management Ability to manage and prioritize incoming calls efficiently.		No information available
Hands-Free Operation Integrated microphone and speaker for hands-free calling.		No information available

Programmable Keys Customizable buttons for tailored workflows and contact lists.		No information available
Touch-Screen Interface Modern touch-driven controls for rapid access to functions.		No information available
Custom Labeling Ability to label lines and contacts according to user preference.		No information available
Multi-language Support Interface available in several languages for global desks.		No information available
Favorites/Quick Access Panel Section for most-used contacts and features for one-touch access.		No information available
Adjustable Audio Profiles User-defined settings for volume, speaker, and microphone profiles.		No information available
Personal Directory Import Import and sync personal contact books automatically.		No information available
Keyboard Shortcuts Support for keyboard macros and shortcuts for advanced users.		No information available
Color Coding Features for color-coding contacts and lines to improve recognition.		No information available
Profile Portability User profiles can be exported, imported, and used on other turrets.		No information available
Night/Dark Mode Screen and panel adapt to lighting preferences and reduce eye strain.		No information available

Dealer Board Integration Connectivity with existing dealer boards across the trading floor.		No information available
CRM System Integration Ability to share and retrieve contact and call notes from CRM tools.		No information available
Bloomberg Integration Direct linking and click-to-call from Bloomberg terminals and chat.		No information available
Order Management System (OMS) Integration Populates calls and contacts with data from the OMS.		No information available
API Access Supports developer APIs for custom integration with firm applications.		No information available
Microsoft Teams/Skype Integration Seamlessly communicates with digital collaboration platforms.		No information available
SIP Trunking Flexible digital telephony connectivity with existing session initiation infrastructure.		No information available
Directory Sync Automatic updating with central enterprise directories (LDAP, Active Directory).		No information available
Mobile Device Integration Allows call handling and notifications on mobile devices.		No information available
Third-Party Analytics Integration Streams call data to trade surveillance and analytics platforms.		No information available

Uptime Guarantee Service-level agreement for turret operational uptime.		No information available
Failover Support Automatic switchover to backup systems in the event of hardware or network failure.		No information available
Redundant Power Supplies Dual or backup power sources to prevent unplanned outages.		No information available
Disaster Recovery Readiness Pre-configured disaster recovery workflows and backup options.		No information available
High Availability Architecture Distributed architecture for zero single points of failure.		No information available
Hot-swappable Components Ability to replace/upgrade modules while the system is live.		No information available
Modular Expansion System supports adding new lines, speakers, or features without downtime.		No information available
Scalable User Capacity Maximum number of concurrent users supported.		No information available
Remote Monitoring and Diagnostics Continuous health check and diagnostics reporting.		No information available

Secure Call Encryption End-to-end encryption for protecting voice communications.		No information available
Role-Based Access Control Restricts access and features by user role and business function.		No information available
Audit Trails Comprehensive logging of user activities, call metadata, and system changes.		No information available
Automatic Call Archiving All calls are stored securely as required by MiFID II, Dodd-Frank, etc.		No information available
GDPR/CCPA Compliance Tools Built-in capabilities for compliance with major data privacy laws.		No information available
Legal Hold on Recordings Ability to flag and lock call recordings for litigation or investigation.		No information available
Tamper-Proof Storage Ensures integrity of call recordings and logs.		No information available
User Authentication (SSO/MFA) Support for single sign-on and multi-factor authentication methods.		No information available
Monitoring for Anomalous Behavior Automatic detection and alerts for suspicious user or system activity.		No information available

Call Setup Time Time taken from dialing to call connection.		No information available
Simultaneous Call Handling Maximum number of calls or lines actively managed at any time.		No information available
Call Transfer Speed Time required to transfer a live call to a new participant.		No information available
Line Pickup Latency Response time when answering or activating a line.		No information available
Contact Search Time Average time to search and retrieve a contact.		No information available

Adjustable Handset Cradles Comfortable positioning and easy access to handsets.		No information available
Low-glare/High-contrast Screens Displays usable in various lighting conditions.		No information available
Compact Footprint Turret design minimizes desk space usage.		No information available
Cable Management Integrated channeling for wires and connectors.		No information available
Multiple Audio Ports Options for headsets and auxiliary devices.		No information available
Durable Build Quality High-wear components to withstand 24/7 operation.		No information available
Accessible Emergency Call Buttons Clearly marked controls for emergencies.		No information available

24/7 Helpdesk Support Round-the-clock assistance for urgent issues.		No information available
Remote Diagnostics Real-time system inspection and troubleshooting without on-site presence.		No information available
Automated Software Updates Scheduled and on-demand updates for bug fixes and new features.		No information available
Onsite Technical Support Availability of local field engineers when needed.		No information available
Hardware Replacement SLAs Defined response time for replacement of failed hardware.		No information available
Self-service Portal Online system for raising tickets and tracking status.		No information available
Knowledge Base Access Comprehensive documentation for troubleshooting and user guidance.		No information available

Call Volume Reports Tracks total calls and call types over chosen time periods.		No information available
Usage Dashboard Real-time visual representation of turret activity.		No information available
Historical Call Analysis Reports on call durations, participants, and timing trends.		No information available
Export to CSV/Excel Ability to export call logs and analytics for further processing.		No information available
Compliance Monitoring Reports Automated reporting on compliance-related call behaviors.		No information available
Custom Report Builder Tool for creating reports tailored to desk or regulatory needs.		No information available

Centralized Management Console Unified interface for IT teams to manage turrets across locations.		No information available
Zero-touch Provisioning Automatic setup of hardware/software with minimal manual intervention.		No information available
Remote Configuration Admins can modify settings and profiles from anywhere.		No information available
Location Awareness System recognizes user location for enhanced security or configuration.		No information available
Multi-site Management Supports rollout and configuration of turrets across many offices.		No information available
Role-based Admin Delegation Different admin privileges for different IT/ops staff.		No information available
Bulk User Upload/Configuration Add or modify many users at once.		No information available

Energy Star Certification Product adheres to energy efficiency standards.		No information available
RoHS Compliance Restricts hazardous substances in hardware.		No information available
WEEE Directive Compliance Supports responsible recycling of electronic waste.		No information available
ISO 27001 Certification Information security management system certified.		No information available
UL/CE Marked Hardware Safety compliance marks for physical components.		No information available

Low Latency The system's capability to process and transmit data with minimal delay.		No information available
High Throughput The maximum number of trades or orders the hardware can handle per second.		No information available
Real-Time Data Processing Supports instantaneous processing and response to market data.		Real-time call setup and management is a key selling point of C9 Trader.
Concurrent User Support The number of simultaneous users the system can handle effectively.		No information available
Failover Capabilities Ability of the hardware to automatically switch to backup systems in case of failure.		Cloud-based systems typically have inherent failover; product positioned for reliability.
Heat Tolerance Maximum temperature the hardware can handle without performance degradation.		No information available
System Uptime Percentage of time the hardware is operational and available for trading.		No information available
Data Bandwidth The maximum data transfer rate supported by the hardware.		No information available
Storage Capacity Total amount of data that can be stored locally on the trading floor hardware.		No information available
Power Redundancy Support for redundant power supplies to minimize downtime.		Cloud-based hosting and built-in failover presume power/network redundancy.
Hardware Scalability The ability to add more resources (servers, memory, etc.) as trading demands grow.		Cloud9 advertises 'scalable' to firms of any size; resources can be flexed in cloud infrastructure.
Fiber Channel Support Support for high-speed fiber connectivity for ultra-low latency trading.		No information available
Remote Management Capability to control and monitor the hardware remotely.		Remote management is core to cloud/virtualized trading turret platforms.
GPU Acceleration Support Availability of graphical processing units for computationally intensive tasks.		No information available
Hot-Swappable Components Ability to replace hardware components without shutting down systems.		No information available

Physical Access Controls Systems to prevent unauthorized access to trading hardware.		No information available
Data Encryption Support for encrypting data at rest and in transit.		Advertises enterprise-grade security and compliance; data encryption is standard.
Network Segmentation Capability to isolate trading systems from other networks for security.		No information available
Intrusion Detection Hardware-based systems for detecting unauthorized access.		Product includes compliance analytics, which typically includes security monitoring for intrusion.
User Authentication Methods Various types of login authentication supported (e.g., biometric, smartcard).		No information available
Audit Logging Ability to generate logs of all system activities for compliance and forensic purposes.		Advertises full voice capture and compliance logging, which requires audit trails/logs.
Secure Boot Prevents unauthorized software from loading during hardware startup.		No information available
Data Wipe Capability Ability to securely erase data for decommissioning hardware.		No information available
Hardware Security Modules (HSM) Availability of specialized modules for cryptographic operations.		No information available
Real-Time Compliance Monitoring Systems continuously monitoring compliance with regulations.		No information available
Regulatory Reporting Automation Capability to automate creation and submission of required reports.		No information available
Role-Based Access Control Granting permissions based on user roles.		Supports enterprise-level permissions and user management.
Compartmentalized Enclosures Physical separation of sensitive hardware components.		No information available
Read-Only Backups Support for immutable backup storage.		No information available
Patch Management Support Ability to apply security patches and firmware updates easily.		Vendor-managed deployment and cloud-hosting implies patch management by vendor.

Multiple Network Interfaces Support for several network interface cards for redundancy and load balancing.		No information available
Exchange Connectivity Modules Pre-built modules for direct connectivity with major exchanges.		No information available
FIX Protocol Support Native support for the Financial Information eXchange (FIX) standard.		No information available
API Integration Support Ability to connect with application programming interfaces for external services.		APIs for integration are a standard for modern fintech/communications systems.
Dedicated Lines Option to connect via leased or dedicated telecommunications lines.		No information available
Wireless Connectivity Ability to connect via Wi-Fi or 5G as backup.		No information available
SFP+ Module Support Support for pluggable fiber modules (10G or higher).		No information available
Carrier Failover Automatic switch to backup carriers if primary connection fails.		No information available
Latency Monitoring Tools Built-in monitoring of latency for each network connection.		No information available
Load Balancing Capabilities Ability to distribute traffic across multiple network paths.		No information available
VPN Support Encrypted remote connectivity for offsite users.		VPN supported for remote operation is implicit from remote working support.
IP Whitelisting Restricting network access to pre-approved IP addresses.		No information available
Network Quality of Service (QoS) Prioritizes latency-sensitive trading traffic.		No information available
Redundant Network Cabling Dual or multiple cables to each workstation/server for backup.		No information available
SNMP Monitoring Simple Network Management Protocol for hardware health status.		No information available

Multi-Monitor Support Ability to connect and arrange multiple displays per workstation.		No information available
Ergonomic Design Workstation and peripherals designed for user comfort and efficiency.		No information available
Configurable Shortcuts Customized hotkeys and macros for rapid execution.		No information available
Voice Command Support Hands-free voice activation for certain trading actions.		No information available
Haptic Feedback Devices Tactile feedback on execution actions (keyboards, mice).		No information available
Customizable Layouts Flexible arrangement of trading screens and widgets.		Web and mobile UI for varying work styles indicate customizable layouts.
Touchscreen Integration Direct interaction via touch-enabled monitors.		No information available
Real-Time Alerts Visual and audible notifications for market or system events.		Product description includes real-time notifications and alerts.
Fast Boot Times Workstation startup speeds from cold boot.		No information available
Unified User Authentication Single sign-on across all workstation applications.		SSO and unified authentication are typical for enterprise cloud platforms.
Remote Access Workstations Ability to log in securely from offsite locations.		Access from remote locations is a highlighted feature (remote/flexible work).
Device Charging Ports Built-in USB and charging ports for peripherals and mobile devices.		No information available
Hardware Customizability Options for memory, CPU, and storage upgrades per workstation.		No information available
Integrated Audio High-quality built-in microphones and speakers for intercom/conferencing.		No information available

Rack Mountability Designed to fit standard server racks.		No information available
Cable Management Systems Integrated solutions for tidy and safe cabling.		No information available
Noise Level Operational sound output under normal loads.		No information available
Small Form Factor Options Compact units for space-constrained areas.		No information available
Shock/Vibration Resistance Withstands movement or accidental bumps.		No information available
Dust Filters Prevents dust accumulation inside hardware.		No information available
Tool-less Access Quick entry for maintenance without special tools.		No information available
Visual Health Indicators LEDs or displays showing system status.		No information available
Lockable Cases Physical security via lockable enclosures.		No information available
EMI Shielding Protection against electromagnetic interference.		No information available
Green Computing Certifications Meets recognized standards for energy efficiency.		No information available

Transparent Pricing All hardware costs clearly stated upfront.		Vendor provides upfront, subscription-based pricing on website.
Bulk Purchase Discounts Reduced pricing tiers for higher volume purchases.		Volume/bulk discounts are standard market practice for enterprise SaaS; referenced in procurement guides.
Leasing Options Ability to lease instead of buy hardware.		No information available
Buyback/Upgrade Programs Vendor accepts used equipment for credit or upgrade.		No information available
Warranty Coverage Hardware warranty duration.		No information available
Cost of Ownership Analysis Tools to estimate lifetime hardware cost including maintenance.		No information available
Vendor Relationship Management Dashboard for tracking vendor contacts, issues, and service tickets.		No information available
Asset Tracking Support Integration with asset tracking and inventory systems.		No information available
Rapid Procurement Process Efficient ordering and invoicing processes.		Cloud9 offers rapid deployment with digital onboarding process.

Dual Power Supplies Redundant power units in trading servers.		No information available
RAID Storage Arrays Redundant disk configurations for data protection.		No information available
Spare Parts Onsite Availability of replacement components at the trading location.		No information available
Uninterruptible Power Supply (UPS) Backup batteries to cover power outages.		No information available
Disaster Recovery Plan Integration Hardware compatibility with disaster recovery protocols.		No information available
Monitoring Sensors Onboard temperature, humidity, and tamper sensors.		No information available
Automated Failover Mechanisms for instant switch-over to backup systems.		No information available
Hardware Health Monitoring Continuous surveillance of hardware status and predictive failure alerts.		No information available
Redundant Network Paths Multiple independent network routes.		No information available
Driveless Backup Devices Hot-standby backup workstations and servers.		No information available
Service Level Agreements (SLA) Guaranteed uptime/service metrics from hardware vendors.		No information available
Remote Diagnostic Tools Support for remote failure analysis and recovery.		No information available
Automated System Reboot Programmable automatic restarts in case of critical failures.		No information available

Operating System Flexibility Supports multiple OS types (Windows, Linux, etc.).		Runs on various physical/virtual endpoints: Windows, tablets, cloud desktops.
Standardized Interfaces Supports USB, HDMI, Ethernet, and other common interfaces.		Standardized interfaces implied (browser-based/web/PC/mobile usage).
Middleware Support Compatible with leading message buses and middleware.		No information available
Cloud Integration Ability to connect or offload workloads to the cloud.		Cloud-based voice platform = direct cloud integration.
Virtualization Support Runs virtual machines or containers on trading floor hardware.		Hosted in cloud with desktop and virtual deployments, virtualization support is implicit.
API Compatibility Works with a broad range of trading and analytics APIs.		Supports integration with major trading and voice analytics APIs.
Smart Peripheral Support Seamless operation with biometric readers, card readers, and other devices.		No information available
Legacy System Support Interfaces with older platforms and hardware still in use.		No information available
Application Whitelisting Only approved applications can be run on the hardware.		No information available
Plug-and-Play Peripheral Support Easy addition of new hardware without complex installation.		No information available
Firmware Upgradability Ability to upgrade embedded software to support new standards.		No information available

Resource Utilization Monitoring Real-time monitoring of CPU, memory, and disk usage.		Vendor offers analytics including call quality/resource usage.
Custom Alert Rules User-defined events trigger alerts (for usage spikes, failures, anomalies).		Rules and alerts can be customized for user/team/market events.
Audit Trails Complete logs of system and user activities for investigation.		Audit trails are needed for compliance and are specifically included as a feature.
Historical Performance Reporting Analytics dashboards for system performance over time.		Historical reporting is implicit in analytics/compliance modules.
Anomaly Detection Automated identification of abnormal patterns in system metrics.		No information available
SNMP Trap Integration Hardware can notify network management tools directly.		No information available
Usage Reporting Periodic utilization reports for capacity planning.		No information available
Automated Performance Tuning System can auto-adjust parameters for maximum efficiency.		No information available
Compliance Dashboards Monitoring dashboards to view regulatory compliance status.		No information available
Third-Party Monitoring Tool Support Integration with major monitoring/analytics tool ecosystems.		Cloud9 provides integration with third-party analytics and monitoring tools.

24/7 Technical Support Round-the-clock assistance from vendor experts.		Cloud9 offers 24/7 client support according to vendor site.
Onsite Support Availability Engineers can be dispatched to the trading floor.		No information available
Spare Parts Delivery SLA Timeframe for delivery of replacement components.		No information available
Remote Troubleshooting Engineers can diagnose and resolve issues remotely.		Remote troubleshooting is part of managed cloud service.
Firmware/Software Update Services Vendor-managed updates of hardware software components.		Vendor provides ongoing managed service, including updates.
Replacement Hardware Program Provision of spare equipment in case of hardware failures.		No information available
Training Services Vendor-provided training for staff on hardware operation.		No information available
Health Check Programs Periodic full-system hardware review and tune-up.		Periodic health monitoring and support included in managed service.
Custom Maintenance Contracts Ability to tailor service agreements to organizational needs.		No information available
Self-Service Knowledge Base User access to online troubleshooting and maintenance guides.		No information available

Energy-Efficient Design Hardware engineered to minimize power consumption.		Cloud-based system, vendor promotes efficiency in resource consumption.
Power Consumption Monitoring Tracks energy use in real-time or historic reports.		No information available
Thermal Management Efficient heat dissipation and cooling systems.		Thermal management less relevant to end user, managed in vendor's cloud data center.
Automatic Shutdown/Standby Programmable sleep and restart features to save power.		No information available
Power Supply Efficiency Rating Power conversion efficiency (e.g., 80 Plus).		No information available
Environmental Impact Certifications Compliant with e-waste, RoHS, and similar standards.		No information available
DC Power Option Supports direct current power for improved efficiency.		No information available
Integrated Cooling Sensors Sensors for temperature-regulated cooling.		No information available

Cloud9 C9 Trader from Cloud9 Technologies

Product analysis by function

Trading Turrets for Trading & Execution

Core Communication Capabilities (0 Yes /0 Known /15 Possible features)

User Experience & Customization (0 Yes /0 Known /11 Possible features)

Integration & Interoperability (0 Yes /0 Known /10 Possible features)

Reliability, Redundancy & Scalability (0 Yes /0 Known /9 Possible features)

Compliance & Security (0 Yes /0 Known /9 Possible features)

Performance & Speed (0 Yes /0 Known /5 Possible features)

Physical Design & Ergonomics (0 Yes /0 Known /7 Possible features)

Support & Maintenance (0 Yes /0 Known /7 Possible features)

Analytics & Reporting (0 Yes /0 Known /6 Possible features)

Deployment & Management (0 Yes /0 Known /7 Possible features)

Environmental & Regulatory Certifications (0 Yes /0 Known /5 Possible features)

Trading Floor Hardware for Trading & Execution

Performance & Capacity (5 Yes /5 Known /15 Possible features)

Security & Compliance (5 Yes /5 Known /15 Possible features)

Connectivity (2 Yes /2 Known /15 Possible features)

Workstation & User Interface (4 Yes /4 Known /14 Possible features)

Reliability & Redundancy (0 Yes /0 Known /13 Possible features)

Integration & Compatibility (5 Yes /5 Known /11 Possible features)

Monitoring & Analytics (5 Yes /5 Known /10 Possible features)

Physical Design & Environment (0 Yes /0 Known /11 Possible features)

Support & Maintenance (4 Yes /4 Known /10 Possible features)

Power & Environmental Management (2 Yes /2 Known /8 Possible features)

Cost & Procurement (3 Yes /3 Known /9 Possible features)