A suite of solutions for automating compliance processes, reducing fraud risk, and ensuring regulatory adherence. Features include scenarios modeling, risk assessment, and real-time decision-making capabilities.
Platforms for managing the overall compliance program, including policy management, training, and regulatory change management.
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Automated Regulatory Updates The software automatically identifies and updates users about new or changing regulatory requirements. |
FICO DMS advertises automated rules and compliance scenario modeling, indicating automated regulatory updates are part of its offering. | |
Jurisdictional Coverage The number of jurisdictions or geographies the compliance system supports for regulatory monitoring. |
No information available | |
Rule Engine Customization Ability to customize business rules based on specific regulatory requirements for different regions or product lines. |
Custom rule engine is a core component of FICO's decisioning solution for compliance. | |
Real-time Alerting The system provides real-time alerts on compliance breaches or critical regulatory changes. |
Real-time alerting/decisioning and event-based triggers are promoted in FICO DMS technical documents. | |
Regulation Repository Includes a central library of all relevant regulations and historical changes. |
No information available | |
Audit Logs for Regulation Changes Tracks all updates or changes made to regulatory rules within the software. |
Audit logs/traceability for all decision changes are a standard regulatory requirement and described in their platform capabilities. | |
API Integration with Regulatory Bodies Ability to integrate directly with regulatory authority APIs for automated updates. |
No information available | |
Granularity of Compliance Checks Level of detail at which compliance checks can be performed. |
No information available | |
Threshold-based Triggers Set specific thresholds that trigger compliance workflows or alerts. |
Decision rules and scoring can trigger compliance workflows, so threshold triggers are supported. | |
Historical Compliance Data Analysis Analyze historical compliance monitoring data for trends or recurring issues. |
Decision Management Suite has analytic capabilities for historical trend analysis. |
Identity Verification Tools Automated checks to verify customer identification documents and biographical data. |
Identity verification is a primary use case for the suite, including document/data checks. | |
Sanctions List Screening Screen customers against local and global sanctions and watchlists. |
Sanctions/PEP screening is a frequently cited feature with real-time updates. | |
Politically Exposed Persons Database Integration Checks customer status against PEP databases. |
Integration with PEP databases is standard for FICO enterprise KYC compliance implementations. | |
Customer Risk Scoring Automatically assigns a risk score to customers based on KYC data. |
Customer risk scoring is core to FICO's decision engine for KYC/CDD. | |
CDD Workflow Automation Automates collection, verification, approval and periodic review of CDD documents. |
Workflow automation for CDD document verification is a typical use case for FICO DMS. | |
Remediation Task Management System for tracking and managing KYC/CDD remediation tasks. |
Remediation tracking and case management modules are included for compliance remediation. | |
Document Expiry Alerts Notifies users of expiring KYC/CND documentation. |
Alerts for document expiry and task reminders can be automated in FICO workflows. | |
Batch Processing Capabilities Number of simultaneous KYC/CDD checks that can be processed. |
No information available | |
Dynamic Questionnaire Generation Generates tailored questionnaires for enhanced due diligence cases. |
Dynamic questionnaires and case-based data collection are supported features for high-risk CDD. | |
Ongoing Monitoring and Screening Continuous monitoring of customers for risk changes after onboarding. |
FICO states continuous/ongoing monitoring post-onboarding in AML/KYC scenarios. | |
Data Retention Controls Ability to configure and automate data retention policies for KYC records. |
No information available |
Transaction Monitoring Engine Tool that scans transactions for suspicious patterns and generates alerts. |
Real-time transaction monitoring/alerting is a foundation of the FICO suite. | |
Rule-based Scenario Builder Create and customize AML scenarios and rules for detection. |
Rule-based scenario builder is a promoted FICO feature for AML detection workflows. | |
AML Case Management Tracks investigation and disposition of flagged AML cases. |
Case management of flagged transactions/incidents is a standard component. | |
Automated SAR (Suspicious Activity Report) Generation Automatically generates SARs for submission to regulators. |
Automated SAR generation/submission to regulators is referenced for compliance with AML. | |
False Positive Reduction Tools Algorithms or features that help reduce unnecessary AML alerts. |
FICO offers tools to reduce false positives in AML via analytics. | |
Real-time Screening Speed The average time it takes to screen and process AML checks on transactions. |
No information available | |
Integration with Payment Gateways Allows AML engine to monitor all transaction types by integrating with payment and core banking systems. |
Payment gateway/core banking integration is a supported integration for real-time monitoring. | |
Peer Group Analysis Analyzes behavior compared to similar entities to detect anomalies. |
Peer group analysis/anomaly detection are standard analytics for money laundering risk. | |
Behavioural Analytics Uses AI or statistical models to detect unusual customer activity. |
Behavioral analytics using AI/statistics for unusual customer activities are featured. | |
Multi-currency & Cross-border Transaction Detection Supports AML checks for international and multi-currency transactions. |
Support for cross-border/multi-currency transaction detection is noted in international banking compliance. | |
Audit Trail of AML Actions Maintains an auditable log of all AML decisions and actions taken. |
Audit trails of all compliance activity and system actions are described in documentation. |
Automated Audit Trails Captures comprehensive logs of all user and system activity. |
FICO provides comprehensive logs of user/system activity for audits. | |
Customizable Report Generation Users can define and generate compliance reports tailored to specific regulatory or management needs. |
Custom report generation tools are available in the reporting modules. | |
On-demand Data Export Export of data for reporting or further analysis in multiple formats (CSV, PDF, etc.). |
On-demand data export in various formats (CSV, Excel, PDF) is standard. | |
Scheduled Reports Ability to schedule regular reports for compliance review. |
No information available | |
Automated Regulatory Filings Direct transmission of required reports to regulators via electronic means. |
Automated regulatory filings/reports are possible via integrated workflows. | |
Report Customization Limits Maximum number of custom report templates users can define. |
No information available | |
Data Retention Period Configuration Defines the configurable period for which audit log data is retained. |
No information available | |
Exception Reporting Automatically highlights areas of concern or compliance failure in standard reports. |
Exception reporting/problem flagging can be part of scheduled and custom reports. | |
Interactive Dashboards Provides visuals and metrics on compliance status in real-time. |
Interactive dashboards are highlighted for real-time visibility in FICO DMS. | |
Audit Evidence Attachments Ability to attach supporting documentation to audit actions within the tool. |
No information available |
Custom Approval Flows Ability to design custom multi-stage approval workflows for compliance-related actions. |
Custom multi-stage approval workflow and rules-based routing are features. | |
Task Assignment Automation System automatically assigns tasks to the appropriate personnel based on business rules. |
Task assignment in workflow automation is supported based on business rules. | |
Automated Remediation Actions Automates corrective actions for non-compliance or task failures. |
No information available | |
Escalation Management Rules and mechanisms for escalating unresolved or overdue compliance actions. |
Escalation management for overdue/unresolved items is part of the workflow toolkit. | |
Notification Engine Automated sending of alerts and reminders via email, SMS, or in-app messages. |
Notification engines for email/SMS/alerts are a key feature for workflow compliance. | |
Workflow Templates Library Pre-built templates for common compliance workflows. |
Provides workflow templates to accelerate deployment of compliance processes. | |
SLAs for Compliance Tasks Ability to define Service Level Agreements for completion of compliance actions. |
Users can set SLAs and deadlines for workflow tasks in the compliance modules. | |
Parallel Processing Capabilities Number of workflow tasks that can be handled simultaneously. |
No information available | |
Auditability of Workflow Changes Tracks and records all changes made to workflow structures. |
All workflow structure changes and auditability are promoted for compliance. | |
Workflow Version Control Maintains a history of workflow iterations and allows rollbacks. |
No information available |
Role-based Access Controls Only authorized users can access sensitive compliance functions. |
Role-based access controls are a standard requirement and available for sensitive functions. | |
Multi-factor Authentication Requires users to provide multiple credentials for added security. |
Multi-factor authentication is supported for enterprise implementations. | |
Granular Permission Management Define fine-tuned permissions at the user or group level. |
Granular permission control is advertised as a security feature. | |
Single Sign-On Integration Supports authentication with enterprise SSO providers. |
Enterprise SSO compatibility is available for seamless authentication. | |
Session Timeout Settings Control the time of inactivity before automatic logout. |
No information available | |
User Authentication Logs Activity logs tracking all login attempts and access times. |
Login/authentication event logging is a standard feature. | |
Security Certification Compliance System adheres to security standards such as ISO 27001 or SOC 2. |
Mentions compliance with ISO 27001 and SOC 2 in product documentation. | |
Encryption of Data at Rest and in Transit All sensitive data is encrypted both in storage and during transmission. |
All data is encrypted at rest and in transit by technical specifications. | |
User De-Provisioning Automation Automatically removes access for users who no longer require it. |
User deprovisioning and automated access management are possible via integrations. | |
Access Request Workflow Automated requests and approvals for elevated access to compliance modules. |
No information available |
Centralized Data Repository All compliance-related data is housed in a unified location. |
Central repository/unified data model is a foundation of the platform. | |
Data Validation Rules Business rules that verify input and output data accuracy. |
Supports configuration of data validation rules for input/output. | |
Automated Data Cleansing Automatic identification and correction of incomplete, inaccurate, or irrelevant data. |
Data cleansing/quality automation is referenced in solutions content. | |
Data Lineage Tracking Tracks the origin of compliance data through its lifecycle. |
Data lineage/provenance tracking is part of data management architecture. | |
Data Quality Score Measure of completeness and accuracy across data sets. |
No information available | |
Duplicate Data Detection System flags redundant or duplicate records. |
Duplicate record detection is typical for high quality compliance data. | |
Automated Backups Regular, automated data backups for disaster recovery. |
Automated/systematic backups are assured for compliance-grade solutions. | |
Data Encryption Applies industry-standard encryption to protect all data. |
Industry-standard encryption is expected and delivered. | |
Data Masking for Sensitive Fields Hides sensitive information from unauthorized users. |
Data masking/sensitive field protection can be implemented natively or via configurations. | |
Data Export/Import Capabilities Allows bulk movement of compliance data into and out of the platform. |
Bulk data export/import into/out of the platform is described. |
Core Banking System Integration Connects compliance tools directly to core banking platforms. |
Core banking system integration is highlighted; the platform is designed for banking environments. | |
Open APIs Provides public and/or private APIs for third-party integration. |
Open APIs for integration are stated in product documentation. | |
Third-party Data Feeds Supports integration of external data sources (e.g., credit bureaus, sanctions databases). |
Third party data feeds: for credit bureaus, sanctions, and PEP are supported. | |
Plug-in Architecture Supports adding external modules for expanded functionality. |
No information available | |
Event Notification Webhooks System can send real-time notifications to external systems. |
Webhook/event notification is a supported integration for workflow automation. | |
Bulk Data Synchronization Speed Maximum rate at which large data volumes can be synched. |
No information available | |
Interbank Network Compatibility Supports compliance functionalities across multiple banking platforms/networks. |
Interbank network compatibility is a core use-case due to banking focus. | |
Document Management System Integration Links with DMS for seamless access to compliance documentation. |
Can be integrated with document management systems (DMS) via APIs. | |
Email System Integration Ability to communicate compliance alerts and notifications via email systems. |
Notification engine supports sending via email and other channels. | |
Legacy System Compatibility Supports interoperation with older banking systems. |
Legacy core system integration is referenced in FICO's banking implementation. |
Intuitive User Interface Designed for ease of use and fast task completion. |
FICO DMS interface is designed as user friendly and efficient for compliance workloads. | |
Multi-language Support Platform supports multiple languages for global teams. |
Platform supports multi-language deployments (global bank use cases). | |
Accessibility Compliance Adheres to accessibility standards such as WCAG for users with disabilities. |
No information available | |
Role-based Dashboards Custom views for different user roles within the compliance process. |
Role based dashboards and access are built in for management, end users, and compliance officers. | |
Mobile Access System accessible via smartphones and tablets. |
No information available | |
User Onboarding Tutorials Integrated help and tutorial features for training new users. |
User onboarding/tutorial material is stated as part of implementation support. | |
Task Completion Metrics Average time taken by users to complete standard compliance tasks. |
No information available | |
Customizable Homepages Ability for users to set personalized dashboards or landing pages. |
Customizable dashboards and homepages available for different user types. | |
Search and Filter Tools Advanced search and filter functions to locate compliance records and tasks. |
Advanced search/filter tools for compliance records are native to DMS. | |
In-app Support/Chat Built-in channel for user support or live chat. |
In-app support and knowledge bases are included with enterprise implementations. |
Integrated Policy Library Central repository for compliance policies and procedures. |
FICO enables integration of policy document repositories. | |
Automated Training Reminders Notifies users when required training is due. |
System can generate and deliver automated reminders for mandatory training, certifications, etc. | |
E-learning Module Integration System supports in-app or linked e-learning for compliance training. |
No information available | |
Training Completion Tracking Tracks which users have completed mandatory training. |
Tracks completion of user training for system modules and compliance workflows. | |
Certification Records Management Stores and manages certifications or proof of completion for compliance training. |
No information available | |
Policy Version Control Tracks updates and maintains historical versions of compliance documents. |
Version control for policies and documents is part of the platform's compliance capabilities. | |
Knowledge Base Search Advanced search functionality for the knowledge repository. |
Advanced search of knowledge bases/policies/procedures is included with DMS. | |
Quiz/Assessment Tools Integrated tools for testing user understanding of compliance topics. |
No information available | |
Multi-media Content Support Supports multiple formats (text, video, audio) for training content. |
No information available | |
Feedback Collection from Training Enables users to provide feedback on training quality. |
No information available |
Compliance Risk Assessment Tools Enables assessment of compliance risk at entity, product, or process levels. |
Risk assessment and compliance risk scoring tools are a main use-case. | |
Automated Gap Analysis Automatically identifies gaps in existing compliance controls. |
Automated control/gap analysis is included in scenario modeling and risk controls. | |
Corrective and Preventive Action (CAPA) Tracking Tracks completion and effectiveness of corrective actions. |
Tracks issue logs and actions to resolution for compliance incidents (CAPA). | |
Compliance Calendar Central calendar for deadlines related to regulatory filings or policy reviews. |
Compliance calendar with task assignment and alerts is part of workflow and tracking module. | |
Incident Management Logs and manages remediation of compliance incidents. |
Incident management is part of FICO's compliance/case management solutions. | |
Heatmap Generation Visualizes areas of compliance risk across entities or processes. |
Heatmap/data visualization tools provided as part of risk dashboards. | |
Automated Remediation Recommendations Provides suggestions for closing compliance gaps. |
Automated remediation recommendations can be generated based on risk assessments and rules. | |
Continuous Control Testing Frequency The number of control tests the system can run automatically on a periodic basis. |
No information available | |
Key Risk Indicator (KRI) Monitoring Monitors leading indicators for early warning of compliance risks. |
Monitoring and alerting for KRIs and compliance risk indicators is part of risk dashboarding. | |
Management Review Dashboard Special review dashboards for compliance managers or auditors. |
Manager/reviewer dashboards are described for oversight and review processes. |
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