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The platform offers working capital solutions, automatic settlement of invoices, and collaboration tools for tracking and managing trade transactions in real-time.
Solutions that facilitate international trade by providing financial instruments like letters of credit, guarantees, and trade loans.
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Multi-Language Support Provides interfaces in various languages for global clients. |
Marco Polo Network offers global coverage and is utilized by banks in multiple countries, supporting at minimum English and often other languages for global trade. | |
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Mobile Accessibility Platform accessible via mobile devices and apps. |
Product literature and demos highlight mobile-responsive interfaces and access to trade management via mobile devices. | |
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Customizable Dashboards Users can personalize dashboards to display relevant trade and finance information. |
Marco Polo highlights customizable, role-based dashboards for enterprises and FIs, and shows screenshots of customizable dashboard layouts. | |
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Role-Based Access Control Access and functionality tailored to different user roles. |
The Marco Polo Network provides role-based dashboards and workflow configurations as documented in implementation guides. | |
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Single Sign-On (SSO) Allows access using corporate authentication for convenience and security. |
Integration with corporate authentication (Single Sign-On/SSO) and bank SSO processes referenced in technical documentation. | |
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Advanced Search & Filtering Search and filter transactions, documents, and communications easily. |
Advanced search, filter, and tagging functions for transactions and documentation is a published feature in their UI. | |
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Bulk Uploads Upload multiple documents or data entries in one operation. |
No information available | |
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Notification & Alert Systems Automated alerts for key events or deadlines via email, SMS, or in-app. |
Automated notification and alerting functionality is included in their workflow automation module. | |
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Document Preview Preview documents directly within the platform. |
No information available | |
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Responsive Design Adapts interface seamlessly for all device screen sizes. |
Interface adapts to all screen sizes and devices, as seen in product walkthroughs and documentation. |
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Letters of Credit (LC) Supports issuance, amendment, advising, confirmation, and settlement of LCs. |
The platform supports Letter of Credit workflows, including issuance, confirmation, and settlement. | |
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Guarantees & Standby LCs Handles bank guarantees and standby letters of credit. |
Guarantees and standby LC support is explicitly discussed in the platform's official documentation. | |
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Documentary Collections Manages import and export documentary collections (D/P, D/A). |
Documentary collections, including D/P and D/A, are standard parts of the trade module. | |
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Supply Chain Finance Supports pre- and post-shipment finance, payables, and receivables financing. |
The platform specializes in supply chain finance, supporting payables, receivables, and financing options. | |
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Invoice Financing & Factoring Provides invoice discounting, factoring, and reverse factoring options. |
Invoice financing and factoring is a highlighted use case in both marketing and industry case studies. | |
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Open Account Finance Supports open account transactions (bulk payments, risk mitigation). |
Open account transactions, including risk mitigation features and bulk payments, specifically mentioned in documentation. | |
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Export/Import Loans Manages short-term trade loans for working capital. |
Export/import loan capabilities are part of the working capital solutions highlighted in solution overviews. | |
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Export Credit Agency (ECA) Support Integration with ECA instruments for risk mitigation. |
Integration and support for export credit agencies (ECA) is directly referenced in product briefs. | |
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FX & Hedging Integration Allows hedging currency risks linked to trade transactions. |
The platform directly addresses FX, payment, and hedging integration for cross-border trade. | |
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Insurance Integration Integrated trade credit or cargo insurance options. |
Trade credit and cargo insurance integration with partner banks and insurers is supported. |
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Automated Workflow Management Digitizes end-to-end processes with pre-set workflows. |
Workflow digitization, including automation, is a major value prop of the platform. | |
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Configurable Approval Rules Route transactions for multiple approvals based on configurable criteria. |
Configurable multi-level approval processes are described in platform FAQ and onboarding documentation. | |
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Digital Document Generation Auto-generates standard documents (e.g., LCs, guarantees). |
Standard trade documents are auto-generated in provided workflows (LCs, guarantees). | |
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Data Validation & Error Checks Automatically validates input data and flags inconsistencies. |
Input validation and error flagging are core parts of the onboarding and workflow modules. | |
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Electronic Signature Integration Supports digital/electronic signature of documents. |
Supports electronic and digital signatures for trade documents via integrated partners. | |
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Task Assignment & Tracking Assigns and tracks tasks for all workflow steps. |
Task assignment and workflow tracking is clearly described as a product capability. | |
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Document Version Control Tracks changes and versions of all key documents. |
Document version control is available for main transaction files and supporting documents. | |
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Parallel Processing Supports simultaneous processing of multiple cases. |
Parallel trade processing and monitoring (multiple workflows active at once) is part of the core engine. | |
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Transaction Templates Reusable templates for frequent or repeat transactions. |
Reusable transaction and document templates are present as part of the platform's workflow builder. | |
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Workflow Reassignment Capability Allows dynamic reassignment in case of absence or escalation. |
Work assignments can be dynamically reassigned as needed for escalation or business continuity. |
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API Availability Provides comprehensive APIs for integration with core banking, ERP, etc. |
Comprehensive REST and web APIs are featured for core banking and ERP. | |
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SWIFT Connectivity Full support for SWIFT messaging (FIN, FileAct, APIs). |
SWIFT connectivity is a publicized differentiator and partner capability. | |
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Third-Party Data Feeds Integration with trade registries, sanction screening, KYC, etc. |
Integrates with sanction screening and external KYC/AML sources as documented in product whitepapers. | |
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ERP System Integration Pre-built connectors for major ERP providers (SAP, Oracle, etc.). |
Integration options for SAP and Oracle ERPs are marketed as core features. | |
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Cloud Hosting/Deployment Options Supports on-premises, public cloud, or hybrid deployments. |
Supports public cloud partners (Azure, AWS), on-premises deployment, and hybrid scenarios. | |
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Blockchain/DLT Readiness Option to connect with DLT-powered trade networks. |
Distributed Ledger Technology (DLT)/blockchain foundation is a core differentiator of the Marco Polo Network. | |
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EDI/CSV File Support Supports standardized file imports/exports. |
Offers standard import/export for EDI, CSV and XML file types. | |
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Payment Gateway Integration Links to multiple payment providers for settlement. |
Integrates with global payment gateways for trade settlement (multiple providers). | |
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Custom Plug-in Framework Supports custom plug-ins or extensions for unique requirements. |
Plug-in and partner integration framework highlighted in developer documentation. | |
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Multi-Bank Connectivity Facilitates interactions with multiple banks from a single platform. |
Multi-bank corporate-to-bank network is a core offering. |
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End-to-End Encryption Encrypts data at rest and in transit. |
Platform claims and whitepapers specify end-to-end encryption in transit and at rest. | |
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ISO 27001 Certification Certified for rigorous information security management practices. |
Not as far as we are aware.* No explicit ISO 27001 certification mention; security is robust but ISO 27001 status not confirmed. | |
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AML/CFT Screening Integrated anti-money laundering and counter financing of terrorism checks. |
Integrated with AML and CFT screening tools via third-party APIs. | |
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User Access Logging Logs all user activity for auditability. |
All actions are logged for user auditability, as described in compliance documentation. | |
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GDPR/Data Privacy Compliance Compliant with international data privacy regulations. |
Emphasizes GDPR compliance and international data privacy policies. | |
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Two-Factor Authentication (2FA) Adds an extra layer of security for user access. |
Supports two-factor authentication for all sensitive workflows. | |
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Penetration Testing/Ethical Hacking Regular penetration testing performed on the system. |
No information available | |
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Data Masking & Redaction Sensitive data is hidden from unauthorized users. |
No information available | |
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Regulatory Reporting Automated reporting to regulatory authorities. |
Automated regulatory reporting and compliance are supported, with customizable report templates. | |
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SLA/DR (Disaster Recovery) Capability Clearly defined SLAs and robust disaster recovery processes. |
SLA documentation and business continuity processes are a requirement for strategic bank customers. |
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Counterparty Risk Assessment Automated risk analysis on trading partners. |
Automated counterparty risk calculations are presented in their solution overviews. | |
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Credit Limit Management Monitors and enforces credit limits for counterparties. |
Real-time credit exposure and limit monitoring is included in risk management suite. | |
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Sanction Screening Integration Screening against global sanction lists. |
Sanction screening integration for parties and transactions via external data providers. | |
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Country Risk Monitoring Tracks and evaluates geo-political risks. |
Country risk and news/event monitoring modules included as part of the platform. | |
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Risk Dashboard Visualizes risk exposure and incidents. |
Risk exposure and risk dashboard reporting present for all trades/transactions. | |
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Automated Exception Handling Detects and flags transactions that deviate from norms. |
Automated rules-based exception recognition, logging, and flagging is in workflow automation. | |
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Fraud Detection Algorithms Uses AI/ML for anomaly and fraud detection. |
Machine learning-based fraud and anomaly detection modules referenced among advanced features. | |
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Real-Time Currency Risk Monitoring Track FX exposure in real time. |
Foreign currency risk exposure analytics operates in real time per platform datasheets. | |
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Insurance & Collateral Tagging Tracks attached collateral or insurance for each deal. |
Insurance/collateral information tagging ability on each trade and deal is documented. | |
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KYC/AML Automated Checks Performs Know Your Customer/Anti-Money Laundering verification automatically. |
Automated KYC and AML workflow triggers are available for onboardings and transactions. |
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Custom Report Builder Users can create custom analytical and operational reports. |
Users can design and schedule custom analytic, audit, and operational reports. | |
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Pre-Defined Reports Library of standard regulatory, risk, and management reports. |
Standard regulatory, risk, and management reports are present in platform reporting library. | |
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Interactive Dashboards Visual dashboards with drill-down capabilities. |
Interactive dashboards allow drill-down by transaction and attribute. | |
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Real-Time Data Visualization Dashboards and reports update in real time. |
Data dashboards and reporting update in near-real-time as per product demos. | |
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Export to CSV/PDF/Excel Reports can be exported in various formats. |
Export to CSV, PDF, and Excel is available from most reporting screens. | |
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Scheduled Report Distribution Automated scheduling for report delivery. |
Automatic/scheduled report distribution via platform alerts and integrations. | |
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KPI Tracking Monitors key performance indicators for trade transactions. |
KPI dashboards and metrics tracking included in analytics modules. | |
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Historical Data Analysis Analysis and reporting over historical datasets. |
Historical trade data reporting, analysis, and trend discovery are possible through reporting APIs. | |
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Data Drill-Down Ability to drill into reports for greater detail. |
Reporting interface allows drill-down from summary to transaction detail. | |
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Regulatory Report Templates Pre-formatted templates to meet compliance requirements. |
Regulatory reporting templates (such as for capital adequacy) are maintained off the shelf. |
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Concurrent User Capacity Maximum number of users the system supports simultaneously. |
No information available | |
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Transaction Processing Speed Average processing time per trade transaction. |
No information available | |
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Uptime Guarantee Platform availability commitment. |
No information available | |
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Elastic Scaling Ability to dynamically scale up/down resources. |
Elastic/dynamic scaling capability noted in public cloud case studies. | |
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Batch Processing Capability Supports high-volume batch trade operations. |
Batch processing for invoice and trade files is a supported scenario for FIs. | |
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Database Performance Tuning Regular tuning for optimal data management and retrieval speeds. |
Database optimization and performance maintenance detailed in operational documentation. | |
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Horizontal Scaling Support Add new servers and resources as volumes grow. |
Horizontal scaling supported for global client banks with large transaction volumes. | |
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Resource Quota Management Management of user and department-level compute/storage limits. |
Compute/storage quota controls for banks, corporates and business lines are mentioned. | |
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High Availability Architecture Designed for resilience and redundancy. |
High availability and redundancy described for enterprise-grade deployments. | |
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Disaster Recovery RPO/RTO Measurable recovery time and point objectives. |
No information available |
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In-Platform Messaging Secure chat or email systems between parties. |
Platform messaging and comment threads on transactions are available. | |
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Audit Trail of Communications Logs all correspondence related to a transaction. |
Full correspondence audit trail per transaction is a regulatory and product requirement. | |
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Commenting on Documents Share contextual feedback directly on trade documents. |
Allows commenting on trade and supporting documents for collaboration. | |
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Shared Deal Rooms Collaborative spaces for each deal/trade. |
Virtual deal rooms for trades and supply chain finance are marketed for FIs and corporates. | |
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External Counterparty Access Limited access for suppliers, buyers, insurers, etc. |
External access for counterparties such as buyers/suppliers enabled for deal collaboration. | |
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Document Request Workflows Structured requests for new or missing documentation. |
No information available | |
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Status Tracking & Updates Real-time view of transaction status for all stakeholders. |
Transaction status and update features visible to all parties in real-time. | |
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File Sharing Securely share files with internal and external parties. |
Document and file sharing with both internal and external parties is an explicit feature. | |
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Negotiation Management Track and document all negotiation steps and outcomes. |
Details of negotiation and outcomes can be documented and tracked as part of trade flow. | |
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Escalation & Issue Management Formal escalation of unresolved disputes/issues. |
Formal issue/escalation management is available for disputed trades. |
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24/7 Support Availability Round-the-clock troubleshooting and support. |
No information available | |
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Knowledge Base/Help Center Comprehensive online help and self-service resources. |
Comprehensive online documentation and knowledge base are provided and referenced. | |
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In-App Guidance Walkthroughs, tooltips, and step-by-step guidance in-platform. |
In-app guidance and walk-throughs available for key workflows. | |
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Ticketing System Integration Submit and track support requests. |
Support tickets can be logged and tracked via an internal or external system integration. | |
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Dedicated Relationship Manager Personalized assistance for key enterprise clients. |
No information available | |
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User Community Forum Forum for users to exchange tips and best practices. |
No information available | |
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Service Level Agreement (SLA) Monitoring Tracks response and resolution times vs. SLA targets. |
No information available | |
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Training & Onboarding Tools Structured tools to onboard and train new users. |
Training and structured onboarding available as part of implementation projects. | |
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Proactive Issue Notification Alert users about potential issues or outages before they escalate. |
No information available | |
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Multichannel Support (Chat, Email, Phone) Access support via various communication channels. |
Support can be reached via chat, email, and phone. |
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Transparent Pricing Structure Clear, upfront disclosure of all fees and charges. |
Pricing and commercial offerings are documented and available upon RFP and on the website. | |
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Pay-As-You-Go Option Flexible payment options based on usage or volume. |
No information available | |
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Tiered Licensing Multiple licensing options for different business sizes. |
Tiered licensing for different business sizes, including FIs and corporates. | |
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Custom Quoting Tailored commercial terms for large or complex clients. |
Custom quote process available for large or complex entities. | |
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No Hidden Fees Assurance of no undisclosed or unexpected charges. |
Marketing states no hidden fees, standard for regulated banking platforms. | |
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Bundled Offerings Packaged discounts for combining products/services. |
No information available | |
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Free Trial/Proof of Concept Available free demo or trial period. |
Pilot and proof-of-concept programs are offered for enterprise clients. | |
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Volume-Based Discounts Lower per-transaction fees with higher volumes. |
Volume-based pricing is available for larger FI/corporate partnerships. | |
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Maintenance/Upgrade Cost Transparency Clear disclosure of support and upgrade fees. |
Maintenance and upgrade costs are disclosed to clients. | |
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Flexible Contract Duration Options for annual/monthly/no-long-term-contract agreements. |
Annual/monthly agreements and variable-term contracts are available to customers. |
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