Offers a robust virtual data room platform with features like document security, user activity tracking, and comprehensive reporting tools for efficient due diligence collaboration.
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Secure document sharing and management platforms for handling sensitive company information during the due diligence process.
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End-to-End Encryption All documents and communications are encrypted both in transit and at rest. |
Merrill DataSite emphasizes document security and frequently references encryption of documents both at rest and in transit in marketing and documentation. | |
Granular Access Controls Ability to set permission levels at the document, folder, or user group levels. |
Datasite provides role-based permissioning down to the document/folder/user level, as described in documentation and product demos. | |
Multi-Factor Authentication Support for two-step or multi-factor authentication for user login. |
Multi-factor authentication is listed among security options on the Merrill DataSite website. | |
Regulatory Compliance Certifications Supports compliance with industry standards such as SOC2, ISO 27001, GDPR. |
Datasite advertises SOC2, GDPR, and ISO 27001 compliance certifications. | |
Watermarking Dynamically applies user-specific or time-based watermarks to viewed and downloaded documents to deter unauthorized sharing. |
Watermarking per user and document is a core security feature advertised for document protection. | |
Audit Trails Comprehensive logs of user activity including views, downloads, uploads, edits, and shares. |
Merrill DataSite provides detailed audit trails of user and document activity. | |
Automatic Session Timeout User sessions automatically expire after a period of inactivity for security. |
Automatic session timeouts are featured in security best practices for the platform. | |
Document Expiry Controls Enables expiry or self-destruct timers for shared documents. |
Document expiry and self-destruct timers are mentioned as options for sensitive projects. | |
Digital Rights Management (DRM) Prevents printing, copying, or forwarding of selected sensitive documents. |
Datasite's DRM includes print, copy, and forward restrictions for sensitive content. | |
Secure Document Destruction Ability to permanently delete files and ensure their removal from all storage and backups. |
Datasite supports secure document deletion, including removal from backups as stated in their compliance documentation. | |
Intrusion Detection and Monitoring Continuous monitoring for unauthorized access attempts and suspicious behavior. |
Datasite's platform includes real-time monitoring and alerts for suspicious access and activity. | |
Geofencing and IP Restrictions Restricts platform or document access based on user geolocation or IP address. |
Datasite supports IP and geographic restrictions for platform access control. |
Folder Hierarchy Support Creation and nesting of folders to mirror deal or company structure. |
Support for nested folders and folder hierarchies is demonstrated in product walk-throughs. | |
Advanced Search Full-text and metadata search across all documents in the data room. |
Advanced search for documents by metadata and content is a highlight feature of Merrill DataSite. | |
Bulk Upload and Download Ability to upload or download multiple files and folders simultaneously. |
Supports bulk uploads and downloads as evidenced by platform documentation. | |
Drag-and-Drop Interface Easy move, upload, or organize files using drag-and-drop functionality. |
User interface allows drag-and-drop functionality for file management. | |
Document Indexing Automatic indexing and numbering of documents for reference. |
Datasite automatically indexes and numbers documents in the data room. | |
Optical Character Recognition (OCR) Scanned documents are converted into searchable text via OCR. |
Optical character recognition is available for scanned documents, making them fully searchable. | |
Custom Metadata Fields Ability to define custom fields for document classification and tagging. |
Datasite allows custom metadata and tagging, as highlighted in admin features. | |
Version Control Tracks revisions and allows rollback to previous versions of documents. |
Version control is present, allowing admins to view and roll back document changes. | |
Bookmarking & Favorites Users can bookmark or star important documents or folders for quick access. |
Users can bookmark, star, or favorite documents and folders in Datasite's UI. | |
Document Preview Direct online preview (no downloads necessary) in popular file formats (PDF, DOCX, XLSX, etc.). |
Document preview is core to the product (for PDFs, Office files, images) without downloads. |
Document Comments and Annotations Allows users to add notes and comments to documents or specific document sections. |
Comments and annotations on documents are supported for teams. | |
Task Assignment & Tracking Enables creation, assignment, and status tracking of tasks related to documents. |
Task assignment and tracking is available, especially for diligence checklist management. | |
Integrated Q&A Modules Structured question-and-answer flow between investors, target companies, and advisors. |
Structured Q&A modules are a flagship Datasite feature. | |
Role-Based Communication Permissions Restricts Q&A, commenting, or messaging based on user role. |
Admins can restrict access to communications based on user roles. | |
Real-Time Notifications Notifies users via email or in-app alerts for activity, comments, or requests. |
Real-time notifications for document uploads, downloads, comments, or Q&A activity. | |
Group Messaging Secure in-platform group messaging among participants. |
Not as far as we are aware.* There is no direct mention of group messaging (only Q&A and individual messaging). | |
Meeting Scheduling Integration Link with calendar and scheduling tools for meetings or calls. |
No information available | |
Discussion Threads Create threaded discussions around documents or issues. |
Discussion threads are available within the Q&A module. |
Role-Based Access Create and assign roles (e.g., admin, investor, advisor, uploader) with configurable permissions. |
Role-based access with granular permission settings is standard on the platform. | |
Bulk User Import Provision multiple users at once from spreadsheets or directory integrations. |
Bulk user import via spreadsheets or integrations is documented. | |
External User Invitations Ability to securely invite external collaborators and auditors. |
External collaborators and auditors can be invited securely. | |
User Deactivation/Suspension Temporarily or permanently disable user accounts without deleting them. |
Accounts can be suspended or deactivated without deletion for compliance. | |
Group Permissions Configure permissions for entire teams or groups rather than individuals only. |
Group/team permissioning is highlighted for efficient workspace management. | |
Time-Limited Access Grant users or groups access for predefined periods. |
Time-limited access links and permissions can be set for users or groups. | |
User Impersonation Admins can view the platform as a particular user for troubleshooting. |
No information available |
Modern Intuitive UI Clean, responsive design compatible with modern browsers and devices. |
The platform is marketed for its modern, clean, and responsive user interface. | |
Mobile Access Native or responsive mobile access to all major features. |
Datasite supports full mobile access via responsive design and dedicated apps. | |
Custom Branding Personalized data room branding with company logos and color schemes. |
Custom company branding including logos and color schemes are supported. | |
Multilingual Interface Support for multiple language user interfaces. |
Datasite offers a multilingual interface for international deals. | |
Accessibility (ADA) Compliance Meets standards for accessibility for users with disabilities. |
No information available | |
Fast Load Time Typical time for data room or document preview to load. |
No information available | |
Onboarding and Help Guides Integrated, interactive onboarding and context-aware help. |
Onboarding and in-app help guides are integrated in Datasite. |
API Availability Well-documented application programming interfaces for custom integrations. |
APIs are available for integration with third-party tools (referenced in technical datasheets). | |
Single Sign-On (SSO) Support for SSO via providers like SAML, OAuth, or enterprise directories. |
Single Sign-On is available via SAML, OAuth, etc. | |
Integration with Cloud Storage Native link with platforms such as Dropbox, Google Drive, and OneDrive. |
Integration with OneDrive, Dropbox, and Google Drive is advertised. | |
Calendar Integration Connects with Outlook, Google Calendar, or others for scheduling. |
Calendar integration for scheduling due diligence meetings is available. | |
Export/Import Capabilities Bulk export of documents and data room structures for backup/migration. |
Bulk export/import documented for room backup and migration. | |
Third-Party eSignature Integration Seamless integration with digital signature providers (DocuSign, Adobe Sign, etc). |
Integration with DocuSign and other signature platforms is a core feature. |
User Activity Reports Exportable, filterable reports showing user login, document views, and downloads. |
Exportable user activity reports are standard in the product interface. | |
Engagement Analytics Visualizes which documents or folders receive the most attention. |
Engagement analytics is a key reporting offering from Datasite. | |
Heat Maps for Document Usage Shows which pages or sections of documents were most engaged with. |
Heatmaps of document usage are available in analytics dashboards. | |
Exportable Dashboards Dashboards that can be exported as PDFs, CSVs, or images. |
Dashboards and reports can be natively exported in several file formats. | |
Custom Analytics Reports Ability to build custom reports around user activity or document access. |
Custom report building for analytics is available as per product literature. |
Concurrent User Support Number of users that can access the platform at the same time without performance degradation. |
No information available | |
Maximum File Size Largest single file that can be uploaded or previewed. |
No information available | |
Maximum Data Room Size Total storage capacity per project or data room. |
No information available | |
Uptime Guarantee Service Level Agreement uptime metrics. |
No information available | |
Document Preview Speed Average or 99th percentile time to render a preview of a typical document after click. |
No information available |
24/7 Support Availability Help desk available around the clock via phone, chat, or email. |
24/7 global support is highlighted in support documentation. | |
Dedicated Account Manager Assigned point of contact for account-specific questions and escalations. |
Dedicated account manager option available for enterprise/large customers. | |
Onboarding and Training Guided onboarding and live or recorded training sessions for users. |
Guided onboarding and training is mentioned as part of customer experience. | |
Knowledge Base Access Comprehensive help articles, guides, and FAQs. |
Comprehensive online knowledge base is provided. | |
SLA Response Time Service level agreement for maximum initial response time to support requests. |
No information available |
Transparent Pricing Clear, publicly available pricing tiers and features. |
No information available | |
Flexible Billing Cycles Support for monthly, quarterly, and yearly billing options. |
Datasite supports monthly, quarterly, and annual billing cycles according to customer preference. | |
Trial Access or Sandbox Free trial or limited sandbox instance available before purchase. |
Free trial or sandbox demo is available on request. | |
No Long-Term Lock-In Contract options available without annual commitments. |
Contract flexibility including no annual commitment plans available as per sales materials/discussions. | |
Volume and Enterprise Discounts Tiered pricing or custom discounts for startups or high-volume customers. |
Volume and enterprise discounts available, especially for large customers, as per sales practice. |
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