Provides businesses with the tools to process credit and debit card payments, send invoices, and make international payments with ease and security.
More about PayPal Holdings, Inc.
Systems that facilitate various payment and collection methods tailored to corporate needs.
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Multi-bank connectivity Ability to connect and integrate with accounts at multiple banks. |
PayPal supports connecting and integrating with accounts at multiple banks for business withdrawals and settlements. | |
Account aggregation Collates balances and transaction data from various accounts into a single dashboard. |
The PayPal dashboard shows balances and transactions across linked accounts for aggregation. | |
Real-time account balance Provides up-to-date account balances. |
PayPal shows real-time updates of balances and transactions within its dashboard. | |
Account hierarchy management Manages structures like parent/child or pooled accounts. |
No information available | |
Account reconciliation Supports bank statement and transaction reconciliation. |
PayPal offers downloadable reports and transaction statements for reconciliation. | |
Virtual account management Enables use and management of virtual/alias accounts for collections/reconciliation. |
No information available | |
Automated account mapping System can auto-map inbound payments to client reference codes. |
No information available | |
Daily transaction capacity Maximum number of transactions/accounts system can manage daily. |
No information available | |
Bulk upload/download Allows bulk import/export of account or transaction data. |
PayPal allows downloading and importing transaction records in bulk. | |
Custom account reporting Users can generate customizable reports on account activity. |
PayPal provides customizable report options for business accounts. | |
Multi-currency account support Handles accounts in multiple currencies. |
PayPal supports multiple currencies in business accounts for international operations. | |
APIs for account management APIs for integration into ERPs for real-time account management. |
PayPal offers APIs for account management, integration, payment orchestration, etc. |
Batch payments Support for processing multiple payments in one batch. |
Batch/bulk payment processing is available for corporate clients, such as mass payouts. | |
Payment type support Ability to process multiple payment types (wire, ACH, SEPA, SWIFT, RTGS, etc). |
PayPal processes ACH, card, and some wire/SEPA payment types, especially for international business. | |
Real-time payments Support for immediate/instant payment clearing and settlement. |
PayPal offers near-instant (real-time) settlement for supported payment methods. | |
Payment approvals workflow Configurable multi-step payment release authorization. |
No information available | |
Automated payment routing System recommends/auto-selects optimal payment rails. |
No information available | |
Payment limit controls Define limits for payment values per user/transaction. |
Per-user or per-transaction sending limits can be configured within business accounts. | |
Dual authorization Requires two or more users to authorize payments. |
Dual approval is supported on some PayPal Business workflows. | |
Bulk payment speed Average time to process a bulk payment batch. |
No information available | |
Error and exception handling Intelligent identification and handling of failed or returned payments. |
Failed or returned payments generate error notifications and are flagged in the dashboard. | |
Multiple beneficiary management Supports managing a database of beneficiaries. |
PayPal can store and manage lists of payees/beneficiaries. | |
End-to-end payment tracking Track payments from initiation to beneficiary’s account. |
PayPal offers transaction tracking from initiation to settlement status. | |
Payment data validation System validates payment instructions before submission. |
PayPal validates recipient and routing payment data prior to submission. |
Automated receivables reconciliation Automatically matches inbound payments with open invoices. |
No information available | |
Virtual account for collections Assigns unique virtual accounts to customers for automated receivables tracking. |
No information available | |
Direct debit support Facilitates automated recurring collections via direct debits. |
PayPal supports automatic recurring collection via direct debit/recurring payments. | |
Discounts and invoice adjustments Applies early payment discounts and fee adjustments automatically. |
Discounts/adjustments (for early payment, etc.) can be configured in business settings. | |
Collection notification automation Sends payment reminders/notices to customers automatically. |
PayPal sends payment request notifications and reminders for invoices. | |
Customer payment portal Self-service portal for customer payments and invoice download. |
PayPal offers a payment portal for customers to view/pay invoices and download receipts. | |
Cash application engine Automates allocation of incoming payments to correct customer accounts and invoices. |
No information available | |
Remittance advice processing Captures and uses remittance information to match payments accurately. |
PayPal processes remittance advice as part of transaction reconciliations. | |
Daily collection capacity Maximum number of collection transactions system can process daily. |
No information available | |
Integration with e-invoicing Links e-invoicing outputs to payment and collection engine. |
No information available | |
Support for partial payments Handles multiple or partial payments per invoice. |
PayPal supports partial and multiple payments against a single invoice. |
Open API support Offers well-documented APIs for all core functionalities. |
PayPal provides well-documented REST APIs for developers. | |
ERP integration Native connections to major ERP systems (SAP, Oracle, Microsoft, etc). |
Offers connectors and integrations for major ERPs (e.g., SAP, Oracle Netsuite). | |
Custom integration support Ability to build custom connectors to bespoke systems. |
Custom integration is possible via open APIs and developer programs. | |
SFTP integration Ability to transmit and receive files securely via SFTP. |
No information available | |
Webhook notifications Real-time push notifications via webhooks for system events. |
No information available | |
Plugin marketplace Access to a marketplace of pre-built application plugins. |
No information available | |
Batch file import/export Supports high-speed batch payment/collection file operations. |
Supports high-speed import/export of batch payment files in CSV format. | |
Integration latency Average response time for API calls. |
No information available | |
Custom field mapping Ability to map and transform data fields for integration purposes. |
No information available | |
Standard messaging protocols Supports industry protocols (ISO 20022, SWIFT MT, etc). |
Supports industry messaging standards such as ISO 20022 for some APIs and integrations. |
End-to-end encryption All data is transmitted with strong cryptographic encryption. |
All payment data transmission occurs over encrypted, secure connections. | |
2-factor authentication Requires multi-factor authentication for user access. |
PayPal requires 2-factor (multi-factor) authentication for user access. | |
Audit logging Comprehensive event and transaction audit log. |
Complete audit logs are present for user transactional activities. | |
User permissions management Granular controls over user rights and role-based access. |
Extensive user permissions and access roles can be set up in PayPal Business. | |
Payment fraud detection Automated tools to detect suspicious transactions. |
PayPal includes fraud detection techniques and automated tools for transaction review. | |
Alerts and notifications Notifies users/admins of critical security or compliance events. |
PayPal notifies users and admins of significant account and security events. | |
Sanctions list screening Checks counterparties against up-to-date sanctions lists. |
Screening against sanctioned entities/individuals is built into PayPal business compliance. | |
Regulatory reporting automation Automates generation of regulatory and compliance reports. |
Regulatory reporting, particularly for KYC/AML, is automated for businesses. | |
Compliance certifications Certifications such as PCI DSS, ISO 27001, SOC 2, etc. |
PayPal is certified for PCI DSS, SOC 2, and other international security standards. | |
Session timeout configuration Customizable timeout interval for inactive sessions. |
No information available | |
Data retention policy management Configurable data retention and deletion rules. |
No information available |
Role-based dashboards Personalized interfaces based on user roles. |
PayPal's web dashboard adjusts based on user/role access (e.g., admin, sales, finance). | |
Mobile app support Native smartphone application for on-the-go access. |
Mobile applications are available for PayPal Business accounts. | |
Multi-lingual interface Supports more than one interface language. |
PayPal interface supports multiple languages globally. | |
Customizable widgets Users can add/remove UI widgets according to their needs. |
No information available | |
Accessibility standards compliance WCAG/ADA compliance for users with disabilities. |
No information available | |
Self-service onboarding Allows corporate users to onboard and configure features independently. |
PayPal Business provides a self-service onboarding flow for business users. | |
User feedback tools In-app customer support, chat, and feedback submission. |
PayPal provides in-product chat, email, and customer support features. | |
Notification preferences Users control what, how, and when they receive notifications. |
Notification preferences can be configured in account settings. | |
Concurrent user support Number of users who can concurrently access the system. |
No information available |
Custom report builder Flexible tool for users to design custom reports. |
Custom report creation and downloads are available for business accounts. | |
Scheduled reports Automatic delivery of reports at scheduled intervals. |
Reports can be scheduled for delivery or download. | |
Dashboard visualization Graphical dashboards display key KPIs and data trends. |
Dashboard visualizations of business KPIs are available. | |
Drill-down analytics Users can start with summary data and drill into transaction details. |
Users can drill down from summary dashboards into transaction details. | |
Export formats Reports can be exported to various file formats (CSV, XLS, PDF, etc). |
Reports exportable to CSV, XLS, PDF and more. | |
Payment pattern analysis System suggests optimized payment times/routines based on historic patterns. |
No information available | |
Exception/outlier detection Identifies anomalous transactions or behaviors. |
Outlier/fraud detection tools surface irregular transactions in reporting. | |
Real-time data analytics Data is available for analytics with minimal delay. |
Near real-time analytics and insights shown in dashboard for transactions. | |
Number of standard reports Default number of pre-built standard reports. |
No information available |
Horizontal scaling Ability to add capacity by increasing hardware or instances. |
PayPal platform automatically scales horizontally in response to demand. | |
Vertical scaling Ability to handle increased loads by upgrading to more powerful hardware. |
Supports vertical scaling as part of their cloud infrastructure. | |
High availability Design enables minimal downtime or service interruption. |
High-availability design is fundamental to PayPal's business systems. | |
Failover capability Automatic system switch-over if there is a component failure. |
Failover and redundancy are core parts of their uptime guarantees. | |
Disaster recovery Comprehensive disaster recovery for business continuity. |
Disaster recovery policies and capabilities are regularly audited and tested. | |
Average transaction latency Average time to process a single payment/collection. |
No information available | |
Daily peak throughput Maximum number of payments/collections processed in peak hour. |
No information available | |
Real-time scaling notifications Notifies administrators when scale thresholds are exceeded. |
No information available |
Transparent fee breakdown Detailed itemization of fees and charges. |
PayPal provides explicit fees breakdown for merchants/transactions. | |
Usage-based pricing support Supports pricing based on volume of transactions/users. |
Pricing is typically usage-based (per transaction). | |
Dynamic cost estimation tools Allows simulation of monthly/annual spend based on planned usage. |
No information available | |
Cost allocation by branch/department Assigns and tracks costs by organizational unit. |
No information available | |
Alerts for cost overages Notifies when usage/cost thresholds are exceeded. |
No information available | |
Contract management Tracks contracts, renewal dates, and related pricing agreements. |
Contract and agreement tracking are accessible from account management. | |
Fee negotiation support Supports dynamic negotiation of fee tiers based on volume. |
No information available |
24/7 customer support Round-the-clock phone, email or chat support. |
PayPal provides 24/7 support via chat, phone, or email. | |
Extensive user documentation Comprehensive user manuals, FAQs, and guides. |
Comprehensive online guides, knowledge base, and documentation are available. | |
In-product help tooltips Context-sensitive help links and tooltips. |
Product includes in-app help features and tooltips for user guidance. | |
Onboarding program Structured onboarding, training, and certification for users. |
Onboarding and training programs are available for business customers. | |
Self-paced eLearning Access to online self-service training modules. |
Self-paced eLearning modules are available online under PayPal's business resources. | |
Dedicated account manager Assigned individual for personalized support. |
No information available | |
Knowledge base search Searchable central resource for FAQs, troubleshooting and updates. |
Centralized knowledge base is provided and frequently updated for PayPal business users. |
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